please help me

DEP settings are as you wrote in your email

here are the reports

File aokgnaeaanma.sys received on 07.18.2007 04:04:47 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Loading server information...
Your file is queued in position: ___.
Estimated start time is between ___ and ___ .
Do not close the window untill scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Print results

Your file has expired or do not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
AhnLab-V3 2007.7.14.0 2007.07.17 no virus found
AntiVir 7.4.0.42 2007.07.17 no virus found
Authentium 4.93.8 2007.07.18 no virus found
Avast 4.7.997.0 2007.07.17 no virus found
AVG 7.5.0.476 2007.07.17 no virus found
BitDefender 7.2 2007.07.17 no virus found
CAT-QuickHeal 9.00 2007.07.17 no virus found
ClamAV devel-20070416 2007.07.17 no virus found
DrWeb 4.33 2007.07.18 no virus found
eSafe 7.0.15.0 2007.07.17 no virus found
eTrust-Vet 30.8.3790 2007.07.17 no virus found
Ewido 4.0 2007.07.17 no virus found
FileAdvisor 1 2007.07.18 no virus found
Fortinet 2.91.0.0 2007.07.17 no virus found
F-Prot 4.3.2.48 2007.07.17 no virus found
F-Secure 6.70.13030.0 2007.07.17 no virus found
Ikarus T3.1.1.8 2007.07.17 no virus found
Kaspersky 4.0.2.24 2007.07.18 no virus found
McAfee 5076 2007.07.17 no virus found
Microsoft 1.2704 2007.07.17 no virus found
NOD32v2 2404 2007.07.17 no virus found
Norman 5.80.02 2007.07.17 no virus found
Panda 9.0.0.4 2007.07.17 no virus found
Sophos 4.19.0 2007.07.17 no virus found
Sunbelt 2.2.907.0 2007.07.18 no virus found
Symantec 10 2007.07.18 no virus found
TheHacker 6.1.7.148 2007.07.16 no virus found
VBA32 3.12.2 2007.07.17 no virus found
VirusBuster 4.3.23:9 2007.07.17 no virus found
Webwasher-Gateway 6.0.1 2007.07.17 no virus found
Aditional information
File size: 8576 bytes
MD5: 843cb965b5d3b7c4dbb477bf3a179c0e
SHA1: 59704bf669be451039ecba9e98a0a42814123fce




2



File WINUTIL5.DLL_ received on 07.18.2007 04:11:38 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Loading server information...
Your file is queued in position: 3.
Estimated start time is between 52 and 75 seconds.
Do not close the window untill scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Print results

Your file has expired or do not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
AhnLab-V3 2007.7.14.0 2007.07.17 no virus found
AntiVir 7.4.0.42 2007.07.17 no virus found
Authentium 4.93.8 2007.07.18 no virus found
Avast 4.7.997.0 2007.07.17 no virus found
AVG 7.5.0.476 2007.07.17 no virus found
BitDefender 7.2 2007.07.17 no virus found
CAT-QuickHeal 9.00 2007.07.17 no virus found
ClamAV devel-20070416 2007.07.17 no virus found
DrWeb 4.33 2007.07.18 no virus found
eSafe 7.0.15.0 2007.07.17 no virus found
eTrust-Vet 30.8.3790 2007.07.17 no virus found
Ewido 4.0 2007.07.17 no virus found
FileAdvisor 1 2007.07.18 no virus found
Fortinet 2.91.0.0 2007.07.17 no virus found
F-Prot 4.3.2.48 2007.07.17 no virus found
F-Secure 6.70.13030.0 2007.07.17 no virus found
Ikarus T3.1.1.8 2007.07.17 no virus found
Kaspersky 4.0.2.24 2007.07.18 no virus found
McAfee 5076 2007.07.17 no virus found
Microsoft 1.2704 2007.07.17 no virus found
NOD32v2 2404 2007.07.17 no virus found
Norman 5.80.02 2007.07.17 no virus found
Panda 9.0.0.4 2007.07.17 no virus found
Sophos 4.19.0 2007.07.17 no virus found
Sunbelt 2.2.907.0 2007.07.18 no virus found
Symantec 10 2007.07.18 no virus found
TheHacker 6.1.7.148 2007.07.16 no virus found
VBA32 3.12.2 2007.07.17 no virus found
VirusBuster 4.3.23:9 2007.07.17 no virus found
Webwasher-Gateway 6.0.1 2007.07.17 no virus found
Aditional information
File size: 495616 bytes
MD5: 2c2d8877be92b452a82a541d06f6d3eb
SHA1: 69400a5912f73248d0dfca2ee6231b15e946d22c





3




File WINLCTL5.DLL_ received on 07.18.2007 04:10:36 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Loading server information...
Your file is queued in position: 3.
Estimated start time is between 52 and 75 seconds.
Do not close the window untill scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Print results

Your file has expired or do not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
AhnLab-V3 2007.7.14.0 2007.07.17 no virus found
AntiVir 7.4.0.42 2007.07.17 no virus found
Authentium 4.93.8 2007.07.18 no virus found
Avast 4.7.997.0 2007.07.17 no virus found
AVG 7.5.0.476 2007.07.17 no virus found
BitDefender 7.2 2007.07.17 no virus found
CAT-QuickHeal 9.00 2007.07.17 no virus found
ClamAV devel-20070416 2007.07.17 no virus found
DrWeb 4.33 2007.07.18 no virus found
eSafe 7.0.15.0 2007.07.17 no virus found
eTrust-Vet 30.8.3790 2007.07.17 no virus found
Ewido 4.0 2007.07.17 no virus found
FileAdvisor 1 2007.07.18 no virus found
Fortinet 2.91.0.0 2007.07.17 no virus found
F-Prot 4.3.2.48 2007.07.17 no virus found
F-Secure 6.70.13030.0 2007.07.17 no virus found
Ikarus T3.1.1.8 2007.07.17 no virus found
Kaspersky 4.0.2.24 2007.07.18 no virus found
McAfee 5076 2007.07.17 no virus found
Microsoft 1.2704 2007.07.17 no virus found
NOD32v2 2404 2007.07.17 no virus found
Norman 5.80.02 2007.07.17 no virus found
Panda 9.0.0.4 2007.07.17 no virus found
Sophos 4.19.0 2007.07.17 no virus found
Sunbelt 2.2.907.0 2007.07.18 no virus found
Symantec 10 2007.07.18 no virus found
TheHacker 6.1.7.148 2007.07.16 no virus found
VBA32 3.12.2 2007.07.17 no virus found
VirusBuster 4.3.23:9 2007.07.17 no virus found
Webwasher-Gateway 6.0.1 2007.07.17 no virus found
Aditional information
File size: 393216 bytes
MD5: 7c0a26b6f68d7b2ff3b1ea11c18fb29f
SHA1: 674126c4ea7f2ced0bc60eac3653f2f4775d84d0

Hi sophieandlaurie,

I will need this online scan to see if any malware shows up. It show things other may not.

Please do an online scan with Kaspersky Online Scanner

Notice!
A new version of Kaspersky Virus Scanner has been released on August 8, 2006. If you have installed a previous version, you must unistall that program first before installing the new version. To uninstall, please go to the computer control panel and select "Add/Remove Programs." Close all Internet Explorer windows before uninstalling the Kaspersky Online Scanner.
Note* You must use Internet Explorer for the scan not Firefox if you have it.

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  
  • Scan using the following Anti-Virus database:
    
    • Extended (If available otherwise Standard)
  • Scan Options:
    
    • Scan Archives
    • Scan Mail Bases
• Click OK
• Now under select a target to scan select My Computer
• The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
• Now click on the Save Report As button:
  
  • Save the file to your desktop.
  • File Type: Text file (*.txt).
  • Name: Kav.txt for example
• Copy and paste that information in your next post.

==========================

Please post in next reply:

Kaspersky scan report
New HJT log

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

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Topic re-opened at the request of sophieandlaurie

Hi sophieandlaurie,

Please post a new HJT log for me to check.

Hi sophieandlaurie,

Are you stil needing help? If you are I will need you to post a New HJT log.

Hi sophieandlaurie,

Are you still needing help?

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.