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HijackThis Log File - Still can't kill off these popups.

13 min read

This thread's last reply is from September 29, 2007, 4:23 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Step 1.) Done


Step 2.) Contents of PandaScan...


Incident Status Location

Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Doug\.jpi_cache\jar\1.0\ie0502b.jar-35b62376-7b5ef451.zip[NewSecurityClassLoader.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Doug\.jpi_cache\jar\1.0\ie0502b.jar-35b62376-7b5ef451.zip[NewURLClassLoader.class]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.fastclick.net/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.adrevolver.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.mediaplex.com/]
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.trafficmp.com/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.zedo.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.questionmarket.com/]
Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.adultfriendfinder.com/]
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.bravenet.com/]
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.did-it.com/]
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.statcounter.com/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.casalemedia.com/]
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[www.burstbeacon.com/]
Spyware:Cookie/Screensavers Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.i.screensavers.com/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.atwola.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Systemdoctor Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.systemdoctor.com/]
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.winantivirus.com/]
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[winantivirus.com/]
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.toplist.cz/]
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.winantispyware.com/]
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.errorsafe.com/]
Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.anm.co.uk/]
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[.apmebf.com/]
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Doug\Application Data\Mozilla\Firefox\Profiles\i4brv8h0.default\cookies.txt[www.winantiviruspro.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Doug\Cookies\doug@mediaplex[2].txt
Spyware:Cookie/Reliablestats Not disinfected C:\Documents and Settings\Doug\Cookies\[removed][2].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Doug\Cookies\doug@winantispyware[1].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Doug\Cookies\doug@winantivirus[1].txt
Virus:Generic Malware Disinfected C:\Documents and Settings\Doug\Desktop\ComboFix.exe
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\bnbosquj.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\ceoerlcx.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\coccwljo.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\diuuggkt.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\eenyupcs.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\epqodydf.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\fqyyskur.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\hrspyjxk.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\jawnmhvr.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\jjlhwhwn.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\lbgctryq.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\lcfngqrt.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\lgsdvkks.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\mdajdxmv.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\nhsinhbs.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\nkuululk.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\ojspeoun.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\oqcimgag.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\qyrkqhfw.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\rvggmtpf.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\tshuujok.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\txsklvrg.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\uxtqvjhh.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\vtqokdum.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\whrifnpp.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\xbvdwvoq.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\xulacirr.exe.vir
Virus:Trj/Downloader.OZB Disinfected C:\qoobox\Quarantine\C\WINNT\system32\ylrrtmxt.exe.vir
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\WINNT\NirCmd.exe
Adware:Adware/Zenosearch Not disinfected C:\WINNT\system32\dwdsrngt.exe
Adware:Adware/Zenosearch Not disinfected C:\WINNT\system32\lodsrngj.exe
Virus:Trj/Downloader.OZB Disinfected C:\_OTMoveIt\MovedFiles\WINNT\system32\fiywiybb.exe





New HijackThis! log:
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:02:20 PM, on 9/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINNT\system32\CTsvcCDA.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\wscntfy.exe
C:\WINNT\system32\Rundll32.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\Documents and Settings\Doug\Desktop\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [AAWTray] C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-484763869-1343024091-725345543-1001\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet (User 'Doug')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - S-1-5-21-484763869-1343024091-725345543-1001 Startup: TA_Start.lnk = C:\WINNT\system32\lodsrngj.exe (User 'Doug')
O4 - S-1-5-21-484763869-1343024091-725345543-1001 Startup: Think-Adz.lnk = C:\WINNT\system32\pwinpmdt.exe (User 'Doug')
O4 - S-1-5-21-484763869-1343024091-725345543-1001 User Startup: TA_Start.lnk = C:\WINNT\system32\lodsrngj.exe (User 'Doug')
O4 - S-1-5-21-484763869-1343024091-725345543-1001 User Startup: Think-Adz.lnk = C:\WINNT\system32\pwinpmdt.exe (User 'Doug')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1159110994328
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINNT\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINNT\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.EXE

--
End of file - 8066 bytes
Hello KlavoHunter,

Step #1

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please empty these folders (if present):

C:\Documents and Settings\Doug\.jpi_cache\jar <- empty this folder
C:\qoobox\Quarantine <- empty this folder

Close Windows Explorer.

Right click on Recycle Bin, choose Empty Recycle Bin.

Step #2

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log


Post back with SDFix report and new HijackThis log.

Regards,
This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

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