Malware Removal Forums

Blue Screen - Laptop shuts down

mom2990104 · 2010-01-18T23:38:40+00:00

Hi, My husband's computer has a problem. Several times over the past three days, he has gotten a blue screen (not sure if it is THE blue screen of death) and it has then shut down. Twice he's been able to boot right back up in normal mode; today it did some strange black screen and said something about an "ethernet cable" (???) and would not boot for several tries. Hijackthis and uninstall_list logs follow. Thanks in advance for any help you can provide! Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:25:21 PM, on 1/18/2010 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v8.00 (8.00.6001.18865) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Program Files\Toshiba\Power Saver\TPwrMain.exe C:\Program Files\Toshiba\SmoothView\SmoothView.exe C:\Program Files\Toshiba\FlashCards\TCrdMain.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Toshiba\ConfigFree\NDSTray.exe C:\Program

42 min read

Dakeyras

January 28, 2010, 7:49 AM UTC

Since we have done all we can,