Since the problems you have are not related to malware, I recommend that you consider posting for assistance at one of the below forums for general troubleshooting of computers.

http://forums.whatthetech.com/forums.html
http://www.techguy.org/
http://www.bleepingcomputer.com/forums/


As any remaining issues do not involve malware and therefore fall outside the scope of this forum, this topic is now closed.

If these non-malware issues remain and you feel you require further help, we suggest that you seek help at a general troubleshooting forum.

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