Hi matt111,
After a thorough check, there are no remaining signs of active malware on the computer.
In view of the various issues including lack of Internet connection and failure to run some tools, the problems may require a full re install of Windows to fully repair.
Please remove the tools that we have used as follows.
Clean up with OTL
- Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
- Close all other programs apart from OTL as this step will require a reboot
- On the OTL main screen, press the CleanUp! button
- Say Yes to the prompt and then allow the program to reboot your computer.
Not a Malware Issue
Your problem does not appear to be "malware" related. The
Malware Removal forum deals with removing malware.
I suggest you try a PC troubleshooting forum. Links for some are provided below.
These sites have a variety of experts, that are better equipped to investigate and resolve these kinds of issues.
Registration is free, it only takes a few minutes.
The Elder Geek on Windows
BleepingComputer.com
WhattheTech...formerly TomCoyote
If you have any questions or require additional malware help, please let me know.