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Google -- and other search engine -- redirect

76 min read

This thread's last reply is from September 25, 2011, 5:55 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Yep. Back in service. As for the redirect problem, it seems to have been solved. This is what the Kaspersky threats log indicated:

Status: Deleted (events: 3)
9/20/2011 3:26:34 PM Deleted Trojan program Backdoor.Win64.ZAccess.o C:\Windows\assembly\tmp\U\800000c0.@ High
9/20/2011 3:37:13 PM Deleted Trojan program Backdoor.Win64.ZAccess.s C:\Windows\System32\consrv.dll High
9/20/2011 3:43:16 PM Deleted Trojan program Backdoor.Win64.ZAccess.o C:\Windows\assembly\tmp\U\800000c0.@ High

I greatly appreciate the help!
Mike
The consrv.dll removed by Kaspersky is often associated with a Rootkit infection known as Zero Access, so I'd like to check there's no remainders of it left on your computer.

I'd like you to run another scan for me if you will.

Download ComboFix from one of these locations and save it to your Desktop: (if you already have a copy of Combofix, delete it and use this version)

Link 1
Link 2

IMPORTANT !!! ComboFix.exe must be run from your Desktop

  • Disable your AntiVirus and AntiSpyware applications, they may otherwise interfere with Combofix. There are details for disabling many programmes here.
  • Double click on ComboFix.exe and follow the prompts.



When finished, it will produce a log for you.

Please include this log in your next reply. ......... (it can also be found at C:\ComboFix.txt)

IMPORTANT
  • Do not use your computer while Combofix is running.
  • Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  • If you've lost your Internet connection when Combofix has completely finished, re-start your computer to restore it.

If you have any problems with these instructions, a detailed Tutorial for how to use Combofix is available here.
Ok, here's the ComboFix log. A possible problem: I thought I had disabled Prevx, but apparently not. If this is a problem, I'll run it again.

-----
ComboFix 11-09-23.03 - Mike 09/23/2011 20:13:25.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5879.4236 [GMT -4:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: Prevx 3.0 *Enabled/Updated* {85194EF3-9578-0A22-9A51-A9FE4DD90287}
AV: Trend Micro Titanium Maximum Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Prevx 3.0 *Enabled/Updated* {3E78AF17-B342-05AC-A0E1-928C365E483A}
SP: Trend Micro Titanium Maximum Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\apps
c:\windows\security\Database\tmp.edb
c:\windows\SysWow64\comct332.ocx
c:\windows\SysWow64\regobj.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-08-24 to 2011-09-24 )))))))))))))))))))))))))))))))
.
.
2011-09-24 00:18 . 2011-09-24 00:18 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2011-09-24 00:18 . 2011-09-24 00:18 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-21 22:19 . 2011-09-21 22:19 -------- d-----w- c:\windows\system32\SPReview
2011-09-21 22:18 . 2011-09-21 22:18 -------- d-----w- c:\windows\system32\EventProviders
2011-09-20 15:57 . 2011-09-20 15:57 -------- d-----w- c:\programdata\Kaspersky Lab
2011-09-20 01:08 . 2011-09-20 01:08 -------- d-----w- C:\_OTL
2011-09-13 19:23 . 2011-09-13 19:23 -------- d-----w- c:\users\TEMP
2011-09-13 03:33 . 2011-09-13 03:33 65736 ----a-w- c:\windows\system32\drivers\pxrts.sys
2011-09-13 03:33 . 2011-09-13 03:33 62976 ----a-w- c:\windows\SysWow64\PxSecure.dll
2011-09-13 03:33 . 2011-09-13 03:33 36384 ----a-w- c:\windows\system32\drivers\pxscan.sys
2011-09-13 03:33 . 2011-09-13 03:33 24024 ----a-w- c:\windows\system32\drivers\pxkbf.sys
2011-09-13 03:33 . 2011-09-13 03:33 -------- d-----w- c:\program files\Prevx
2011-09-13 03:32 . 2011-09-20 20:04 -------- d-----w- c:\programdata\PrevxCSI
2011-09-10 03:09 . 2011-09-10 03:09 -------- d-----w- c:\users\Mike\AppData\Roaming\Malwarebytes
2011-09-10 03:09 . 2011-09-10 03:09 -------- d-----w- c:\programdata\Malwarebytes
2011-09-10 03:09 . 2011-09-20 14:51 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-09-10 03:09 . 2011-07-06 23:52 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-10 00:08 . 2011-09-10 02:59 -------- d-----w- c:\programdata\STOPzilla!
2011-09-06 17:18 . 2011-09-06 17:18 -------- d-----we c:\windows\system64
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-21 22:26 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-09-21 22:26 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-07-22 05:22 . 2011-08-10 02:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-22 04:54 . 2011-08-10 02:38 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-07-16 05:41 . 2011-08-10 02:38 362496 ----a-w- c:\windows\system32\wow64win.dll
2011-07-16 05:41 . 2011-08-10 02:38 243200 ----a-w- c:\windows\system32\wow64.dll
2011-07-16 05:41 . 2011-08-10 02:38 13312 ----a-w- c:\windows\system32\wow64cpu.dll
2011-07-16 05:39 . 2011-08-10 02:38 16384 ----a-w- c:\windows\system32\ntvdm64.dll
2011-07-16 05:37 . 2011-08-10 02:38 421888 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 05:21 . 2011-08-10 02:38 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 05:21 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2011-07-16 04:29 . 2011-08-10 02:38 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2011-07-16 04:26 . 2011-08-10 02:38 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-07-16 04:25 . 2011-08-10 02:38 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2011-07-16 04:24 . 2011-08-10 02:38 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2011-07-16 04:24 . 2011-08-10 02:38 272384 ----a-w- c:\windows\SysWow64\KernelBase.dll
2011-07-16 04:15 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 04:15 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 02:21 . 2011-08-10 02:38 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2011-07-16 02:21 . 2011-08-10 02:38 2048 ----a-w- c:\windows\SysWow64\user.exe
2011-07-16 02:17 . 2011-08-10 02:38 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17 . 2011-08-10 02:38 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17 . 2011-08-10 02:38 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-16 02:17 . 2011-08-10 02:38 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-09 05:26 . 2011-08-24 13:41 2048 ----a-w- c:\windows\system32\tzres.dll
2011-07-09 04:29 . 2011-08-24 13:41 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-07-09 02:46 . 2011-08-10 02:38 288768 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-07 03:49 . 2011-02-13 10:21 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-07-07 03:46 . 2011-02-13 10:21 525544 ----a-w- c:\windows\system32\deployJava1.dll
2011-07-06 15:41 . 2011-06-02 14:10 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files (x86)\Windows Live\Messenger\msnmsgr.exe" [2010-09-23 4240760]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2010-08-20 487562]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-09-04 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-09-03 518640]
"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"AccuWeatherWidget"="c:\program files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" [2011-05-30 885760]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2010-7-29 1132320]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\SysWOW64\nvinit.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-09-04 219632]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-07-19 340240]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-09-04 1116656]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 nvpciflt;nvpciflt;c:\windows\system32\DRIVERS\nvpciflt.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 pxscan;pxscan;c:\windows\System32\drivers\pxscan.sys [x]
S0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdcfltn.sys [x]
S1 pxrts;pxrts;c:\windows\system32\drivers\pxrts.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2010-10-22 98208]
S2 CSIScanner;CSIScanner;c:\program files\Prevx\prevx.exe [2011-09-13 6746280]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2010-09-26 1620584]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-09-26 236136]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [x]
S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [x]
S2 TurboBoost;Intel(R) Turbo Boost Technology Monitor;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-04-16 134928]
S2 UNS;Intel(R) Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-12-10 2538520]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Accelern.sys [x]
S3 btwampfl;Bluetooth AMP USB Filter;c:\windows\system32\drivers\btwampfl.sys [x]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x]
S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [x]
S3 NETwNs64;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETwNs64.sys [x]
S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2010-07-30 25072]
S3 pxkbf;pxkbf;c:\windows\system32\drivers\pxkbf.sys [x]
S3 qicflt;upper Device Filter Driver;c:\windows\system32\DRIVERS\qicflt.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2467456713-2382794928-1521613451-1001Core.job
- c:\users\Mike\AppData\Local\Google\Update\GoogleUpdate.exe [2011-04-05 03:15]
.
2011-09-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2467456713-2382794928-1521613451-1001UA.job
- c:\users\Mike\AppData\Local\Google\Update\GoogleUpdate.exe [2011-04-05 03:15]
.
2011-02-18 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2010-08-05 23:47]
.
2011-09-24 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\pcdrcui.exe [2010-08-05 23:47]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2010-10-22 6486632]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2010-10-22 2120808]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2010-09-27 283240]
"QuickSet"="c:\program files\Dell\QuickSet\QuickSet.exe" [2010-11-23 3206816]
"IntelTBRunOnce"="wscript.exe" [2009-07-14 168960]
"FreeFallProtection"="c:\program files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe" [2010-09-24 727664]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-07-19 1931024]
"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2011-02-17 1111568]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2011-02-10 197152]
"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2011-05-30 2055816]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x1
"AppInit_DLLs"=c:\windows\System32\nvinitx.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.gmail.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = [removed] [removed]
FF - ProfilePath - c:\users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\ev47zljw.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z045&form=ZGAADF&q=
FF - prefs.js: network.proxy.type - 0
# Mozilla User Preferences
/* Do not edit this file.
*
* If you make changes to this file while the application is running,
* the changes will be overwritten when the application exits.
*
* To make a manual change to preferences, you can visit the URL about:config
* For more information, see hxxp://www.mozilla.org/unix/customizing.html#prefs
*/
FF - user.js: accessibility.typeaheadfind.flashBar - 0
FF - user.js: app.update.lastUpdateTime.addon-background-update-timer - 1306121503
FF - user.js: app.update.lastUpdateTime.background-update-timer - 1306121075
FF - user.js: app.update.lastUpdateTime.blocklist-background-update-timer - 1306120903
FF - user.js: app.update.lastUpdateTime.microsummary-generator-update-timer - 1306168616
FF - user.js: app.update.lastUpdateTime.places-maintenance-timer - 1306121814
FF - user.js: app.update.lastUpdateTime.search-engine-update-timer - 1306168892
FF - user.js: app.update.never.4.0.1 - true
FF - user.js: browser.anchor_color - #0000FF
FF - user.js: browser.display.background_color - #C0C0C0
FF - user.js: browser.display.use_system_colors - true
FF - user.js: browser.download.lastDir - c:\\Users\\Mike\\Documents
FF - user.js: browser.formfill.enable - false
FF - user.js: browser.history_expire_days.mirror - 180
FF - user.js: browser.migration.version - 1
FF - user.js: browser.places.smartBookmarksVersion - 2
FF - user.js: browser.rights.3.shown - true
FF - user.js: browser.shell.checkDefaultBrowser - false
FF - user.js: browser.startup.homepage - hxxp://www.gmail.com/
FF - user.js: browser.startup.homepage_override.mstone - rv:1.9.2.17
FF - user.js: browser.visited_color - #800080
FF - user.js: dwhelper.conv-conf.auto.bc1e2619f37bea59f347c7c0c775df02 - true
FF - user.js: dwhelper.conversion-enabled - true
FF - user.js: dwhelper.conversion-was-enabled - true
FF - user.js: dwhelper.convert-count - 1
FF - user.js: dwhelper.convert-free - true
FF - user.js: dwhelper.download-count - 6
FF - user.js: dwhelper.first-time - false
FF - user.js: dwhelper.last-media-host-blacklist - pop6.com|redlightcenter.com|dtiserv.com|mp3tunes.com|netflix.com
FF - user.js: dwhelper.last-shared-blacklist - 1305941780585
FF - user.js: dwhelper.last-version - 4.8.6
FF - user.js: dwhelper.manual-convert-output-format - wmv/-ab 56k -ac 2 -acodec wmav2 -ar 44100 -b 3000kbps -f asf -vcodec wmv2
FF - user.js: dwhelper.mediaweight - 1024
FF - user.js: dwhelper.menu-expiration - 60
FF - user.js: dwhelper.opendirkey - 3;O
FF - user.js: dwhelper.passwords-migrated - true
FF - user.js: dwhelper.quickkey - 3;Q
FF - user.js: dwhelper.safe-mode - false
FF - user.js: dwhelper.smartnamer.last-shared - 1306170415
FF - user.js: dwhelper.storagedirectory - g:\\Teaching
FF - user.js: extensions.antrankservice.uuid - {75321792-D31B-48F3-81A2-B34DB8BEAD0D}
FF - user.js: extensions.anttoolbar.display_search_box - false
FF - user.js: extensions.anttoolbar.firstrun - false
FF - user.js: extensions.anttoolbar.flvToPlay - c:\\Users\\Mike\\Downloads\\Ant Videos\\pbs.Evolution Library Radiometric Dating_1.mov
FF - user.js: extensions.anttoolbar.flvdir - c:\\Users\\Mike\\Downloads\\Ant Videos
FF - user.js: extensions.anttoolbar.install_ts - 1302139409
FF - user.js: extensions.anttoolbar.last_heartbeat_ts - 1306167992233
FF - user.js: extensions.anttoolbar.version - 2.3.0
FF - user.js: extensions.enabledItems - {22181a4d-af90-4ca3-a569-faed9118d6bc}:3.0.0.1303,{22C7F6C6-8D67-4534-92B5-529A0EC09405}:6.5.0.1234,[removed]:0.76,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.8.6,[removed]:2.3.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.17
FF - user.js: extensions.lastAppVersion - 3.6.17
FF - user.js: extensions.pdfdownload.savePDFBtnInstalled - true
FF - user.js: extensions.update.notifyUser - false
FF - user.js: idle.lastDailyNotification - 1306034498
FF - user.js: intl.charsetmenu.browser.cache - ISO-8859-1, Big5, windows-1252, UTF-8, windows-1254
FF - user.js: network.cookie.prefsMigrated - true
FF - user.js: network.proxy.type - 0
FF - user.js: places.last_vacuum - 1303418202
FF - user.js: print.print_printer - Microsoft XPS Document Writer
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_bgcolor - false
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_bgimages - false
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_command -
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts - false
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_edge_left - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_edge_right - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_edge_top - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_evenpages - true
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_footercenter -
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_footerleft - &PT
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_footerright - &D
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_headercenter -
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_headerleft - &T
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_headerright - &U
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_in_color - true
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom - 0.5
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_margin_left - 0.5
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_margin_right - 0.5
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_margin_top - 0.5
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_oddpages - true
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_orientation - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_pagedelay - 500
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_paper_data - 1
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_paper_height - 11.00
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_paper_width - 8.50
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_reversed - false
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_scaling - 1.00
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit - true
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_to_file - false
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_to_filename -
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right - 0
FF - user.js: print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top - 0
FF - user.js: privacy.sanitize.migrateFx3Prefs - true
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: urlclassifier.keyupdatetime.hxxps://sb-ssl.google.com/safebrowsing/newkey - 1308439996
FF - user.js: xpinstall.whitelist.add -
FF - user.js: xpinstall.whitelist.add.36 -
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10a.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10a.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10a.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10a.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10a.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10a.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}]
@Denied: (A 2) (Everyone)
@="IFlashBroker2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-09-23 20:20:17
ComboFix-quarantined-files.txt 2011-09-24 00:20
.
Pre-Run: 406,148,157,440 bytes free
Post-Run: 406,052,409,344 bytes free
.
- - End Of File - - 93EBD09D0B870DCC3EAD7C8602559534
OK, looks like we got everything. Time to do a little tidying up.

First

Let's clear out Combofix and the files/folders it created
  • Click Start > Run
  • Copy/Paste ComboFix /Uninstall into the Run box.
  • Click OK
  • Combofix will now delete its files and folders and also perform the following function.
    • Clears System Restore cache and creates a new Restore point. This will remove any "malicious" System Restore files, which may have been created whilst your computer was infected.

IMPORTANT
  • Do not use your computer while Combofix is running.
  • Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


Next

Let's clear out OTL and the files and folders it created. This will also remove TDSSKiller and SystemLook.
  • Double click OTL.exe to launch the programme.
  • Click on the CleanUp! button.
  • OTL will download a list from the Internet, if your firewall or other defensive programmes alerts you, allow it access.
  • You will be prompted to allow the clean up procedure, click Yes
  • When finished exit out of OTL
  • Now delete OTL.exe (if still present).


As far as I can see, your computer looks clear of infection now.

Are you still noticing any problems ?
  • If you are let me know about them.
  • If not it's time to make your computer more secure.


Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.


If your computer is running slowly after your clean up, please read.
Done and done. As for the other antivirals I downloaded to my desktop (SystemLook, Kaspersky, HijackThis), can these just be trashed?
SystemLook should have been removed by the CleanUp routine of OTL, if not just delete it and Kaspersky.

Dependant on how you installed it you may have to uninstall HijackThis using Control Panel > programs > uninstall a program, if you just put HijackThis.exe in its own folder, then delete the folder that it's in, which will remove HijackThis and any backups it made.
Ok. Thanks for all the help!
You're welcome. :)

Keep safe.

As your problems appear to have been resolved,