Malware Removal Forums

I'm pretty sure it's ilivid malware, but I'm not certain.

Echo3 · 2012-08-02T21:22:47+00:00

I hope I didn't post this twice by accident. I had to leave and my computer went into sleep. I came back and finished it, hit send, and it sent me to the login page and then back to this place with a blank page. If I posted it twice, I didn't mean too. Hello, I have managed to contract a virus or something on my computer. I think it might be ilivid, but nothing is showing up with the scans I've run or in my regedit. I have a pop up window in the bottom right hand corner that comes up every now and then, as well as a blanked out google logo that says play now or download plugin. I wasn't to bothersome until it wouldn't let me play videos off of youtube. It hijacks the player with the click to down load plug in ads taking up the youtube player screen. Here is the DDS and attach.txt. Any help would be greatly appreciated! Thank you in advance! . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 10.4.1 Run by [removed] at 14:59:20 on 2012-08-02 Micro

151 min read

Echo3

August 11, 2012, 10:51 AM UTC

Hello again,

As for shutting Norton 360 down, it won't let me. I went into services, pulled up the general tab, and couldn't hit anything because it was grayed out. The status on it said automatic. What do I do?

Also, I have to go somewhere for a few days and may not be able to respond due to lack of internet service. Will I have to start a new topic when I get back? I think I'll have internet access, I'm just not sure. I don't want you to think I'm ignoring your help.

Thanks again!

askey127

August 11, 2012, 4:36 PM UTC

Your Win7 wants extra authorization to stop the service.

Go to Start.
Type Services.msc into the box. DON'T HIT <Enter>.
In the popup dialog above, Right click on "services.msc" and choose "run as administrator".
Then you should be able to make the changes to the Norton service, and proceed with the ESET scan.

We will delay archiving this thread for an extra 48 hours.

askey127

August 16, 2012, 5:01 PM UTC

Lack of Response,

It's been 5 full days.