This thread's last reply is from July 14, 2013, 11:08 AM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
Raptor
Computer is very slow right now...cursor arrow is shaky and sticks on screen for millisecond. ....
======================================================
SystemLook 04.09.10 by jpshortstuff
Log created at 13:33 on 02/07/2013 by Administrator
Administrator - Elevation successful
========== Filefind ==========
Searching for "sp*.sys"
C:\WINDOWS\ServicePackFiles\i386\splitter.sys -----c- 6272 bytes [13:54 18/06/2013] [04:15 14/04/2008] AB8B92451ECB048A4D1DE7C3FFCB4A9F
C:\WINDOWS\system32\drivers\splitter.sys --a---- 6272 bytes [19:51 17/06/2013] [04:15 14/04/2008] AB8B92451ECB048A4D1DE7C3FFCB4A9F
C:\WINDOWS\system32\drivers\sptd.sys --a---- 691696 bytes [15:05 19/06/2013] [15:05 19/06/2013] (Unable to calculate MD5)
-= EOF =-
Raptor
My Internet service went off again. I don't want you to think I am slacking on this. Here are the results:
I went to Jotti's with my I.E. browser to upload the sptd.sys file and right away I got this:
"File is empty (0 bytes)!" Therefore it would not load.
I went to C:\WINDOWS\system32\drivers\sptd.sys (The file actually doesn't load at Jotti's with a ".sys" extension...just as "sptd")
There I checked the properties of the file and it registered at 675kb.
I returned to Jotti's with my Firefox browser and loaded the file again. After 2 hours the file was still loading (the "upload progress" was still at zero and to the right, the "service load was at about 10% which is where it was when I started. The message was "Uploading, please wait..."
Something isn't right.
Raptor
After TDSSKiller run--"Cure" was unavailable--selected "skip" and continued. (1 detection--LOCKED FILE - Service: sptd - suspicious object. medium risk). TDSSKiller log is posted below. I stopped here as I was not sure to continue with instructions.
===============================================================================
01:17:08.0706 3556 TDSS rootkit removing tool 2.8.16.0 Feb 11 2013 18:50:42
01:17:09.0307 3556 ============================================================
01:17:09.0317 3556 Current date / time: 2013/07/04 01:17:09.0307
01:17:09.0317 3556 SystemInfo:
01:17:09.0317 3556
01:17:09.0317 3556 OS Version: 5.1.2600 ServicePack: 3.0
01:17:09.0317 3556 Product type: Workstation
01:17:09.0317 3556 ComputerName: STEPHEN
01:17:09.0317 3556 UserName: Administrator
01:17:09.0317 3556 Windows directory: C:\WINDOWS
01:17:09.0317 3556 System windows directory: C:\WINDOWS
01:17:09.0317 3556 Processor architecture: Intel x86
01:17:09.0317 3556 Number of processors: 1
01:17:09.0317 3556 Page size: 0x1000
01:17:09.0317 3556 Boot type: Normal boot
01:17:09.0317 3556 ============================================================
01:17:12.0241 3556 Drive \Device\Harddisk0\DR0 - Size: 0x6FC7C8000 (27.95 Gb), SectorSize: 0x200, Cylinders: 0xE40, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000054
01:17:12.0251 3556 ============================================================
01:17:12.0251 3556 \Device\Harddisk0\DR0:
01:17:12.0251 3556 MBR partitions:
01:17:12.0251 3556 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x3F, BlocksNum 0x37DFF40
01:17:12.0251 3556 ============================================================
01:17:12.0381 3556 C: <-> \Device\Harddisk0\DR0\Partition1
01:17:12.0381 3556 ============================================================
01:17:12.0381 3556 Initialize success
01:17:12.0381 3556 ============================================================
01:18:02.0303 3556 ============================================================
01:18:02.0303 3556 Scan started
01:18:02.0303 3556 Mode: Manual;
01:18:02.0303 3556 ============================================================
01:18:03.0064 3556 ================ Scan system memory ========================
01:18:03.0074 3556 System memory - ok
01:18:03.0084 3556 ================ Scan services =============================
01:18:03.0405 3556 Abiosdsk - ok
01:18:03.0425 3556 abp480n5 - ok
01:18:03.0535 3556 [ 8FD99680A539792A30E97944FDAECF17 ] ACPI C:\WINDOWS\system32\DRIVERS\ACPI.sys
01:18:03.0535 3556 ACPI - ok
01:18:03.0595 3556 [ 9859C0F6936E723E4892D7141B1327D5 ] ACPIEC C:\WINDOWS\system32\drivers\ACPIEC.sys
01:18:03.0595 3556 ACPIEC - ok
01:18:03.0775 3556 [ 9915504F602D277EE47FD843A677FD15 ] AdobeFlashPlayerUpdateSvc C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
01:18:03.0785 3556 AdobeFlashPlayerUpdateSvc - ok
01:18:03.0795 3556 adpu160m - ok
01:18:03.0895 3556 [ 8BED39E3C35D6A489438B8141717A557 ] aec C:\WINDOWS\system32\drivers\aec.sys
01:18:03.0895 3556 aec - ok
01:18:03.0986 3556 [ 1E44BC1E83D8FD2305F8D452DB109CF9 ] AFD C:\WINDOWS\System32\drivers\afd.sys
01:18:03.0986 3556 AFD - ok
01:18:03.0996 3556 Aha154x - ok
01:18:04.0016 3556 aic78u2 - ok
01:18:04.0026 3556 aic78xx - ok
01:18:04.0076 3556 [ A9A3DAA780CA6C9671A19D52456705B4 ] Alerter C:\WINDOWS\system32\alrsvc.dll
01:18:04.0076 3556 Alerter - ok
01:18:04.0126 3556 [ 8C515081584A38AA007909CD02020B3D ] ALG C:\WINDOWS\System32\alg.exe
01:18:04.0126 3556 ALG - ok
01:18:04.0136 3556 AliIde - ok
01:18:04.0156 3556 amsint - ok
01:18:04.0256 3556 [ D8849F77C0B66226335A59D26CB4EDC6 ] AppMgmt C:\WINDOWS\System32\appmgmts.dll
01:18:04.0266 3556 AppMgmt - ok
01:18:04.0276 3556 asc - ok
01:18:04.0296 3556 asc3350p - ok
01:18:04.0306 3556 asc3550 - ok
01:18:04.0506 3556 [ 0E5E4957549056E2BF2C49F4F6B601AD ] aspnet_state C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe
01:18:04.0506 3556 aspnet_state - ok
01:18:04.0566 3556 [ B153AFFAC761E7F5FCFA822B9C4E97BC ] AsyncMac C:\WINDOWS\system32\DRIVERS\asyncmac.sys
01:18:04.0566 3556 AsyncMac - ok
01:18:04.0637 3556 [ 9F3A2F5AA6875C72BF062C712CFA2674 ] atapi C:\WINDOWS\system32\DRIVERS\atapi.sys
01:18:04.0647 3556 atapi - ok
01:18:04.0657 3556 Atdisk - ok
01:18:04.0717 3556 [ 9916C1225104BA14794209CFA8012159 ] Atmarpc C:\WINDOWS\system32\DRIVERS\atmarpc.sys
01:18:04.0717 3556 Atmarpc - ok
01:18:04.0787 3556 [ DEF7A7882BEC100FE0B2CE2549188F9D ] AudioSrv C:\WINDOWS\System32\audiosrv.dll
01:18:04.0787 3556 AudioSrv - ok
01:18:04.0847 3556 [ D9F724AA26C010A217C97606B160ED68 ] audstub C:\WINDOWS\system32\DRIVERS\audstub.sys
01:18:04.0847 3556 audstub - ok
01:18:06.0329 3556 [ 50185186719134FA8F307D269106A51C ] AVGIDSAgent C:\Program Files\AVG\AVG2013\avgidsagent.exe
01:18:07.0821 3556 AVGIDSAgent - ok
01:18:08.0102 3556 [ 4750A2A188D39034F5DDDDAE1BF38BF8 ] AVGIDSDriver C:\WINDOWS\system32\DRIVERS\avgidsdriverx.sys
01:18:08.0162 3556 AVGIDSDriver - ok
01:18:08.0232 3556 [ B0DEF92F4E1E6B9242E6C8FAB82703F7 ] AVGIDSHX C:\WINDOWS\system32\DRIVERS\avgidshx.sys
01:18:08.0252 3556 AVGIDSHX - ok
01:18:08.0272 3556 [ A426B2DC795531D99E2EE1952AEC051A ] AVGIDSShim C:\WINDOWS\system32\DRIVERS\avgidsshimx.sys
01:18:08.0282 3556 AVGIDSShim - ok
01:18:08.0372 3556 [ 08FA13787D77A75DC413E27FD92B44E8 ] Avgldx86 C:\WINDOWS\system32\DRIVERS\avgldx86.sys
01:18:08.0422 3556 Avgldx86 - ok
01:18:08.0512 3556 [ 3E587EE55C70E6DB78A98D7121D3052E ] Avglogx C:\WINDOWS\system32\DRIVERS\avglogx.sys
01:18:08.0572 3556 Avglogx - ok
01:18:08.0642 3556 [ 5AC56B2CF8EE751796C5A8FC5C631B66 ] Avgmfx86 C:\WINDOWS\system32\DRIVERS\avgmfx86.sys
01:18:08.0682 3556 Avgmfx86 - ok
01:18:08.0702 3556 [ C29E6070396E437FDE184D739CCBA2C7 ] Avgrkx86 C:\WINDOWS\system32\DRIVERS\avgrkx86.sys
01:18:08.0722 3556 Avgrkx86 - ok
01:18:08.0823 3556 [ 14370FB29526F593C04FA48B5D69F7F0 ] Avgtdix C:\WINDOWS\system32\DRIVERS\avgtdix.sys
01:18:08.0873 3556 Avgtdix - ok
01:18:08.0923 3556 [ 8DCD8B53E5935D9AF52CB62FD2B965B5 ] avgtp C:\WINDOWS\system32\drivers\avgtpx86.sys
01:18:08.0933 3556 avgtp - ok
01:18:09.0043 3556 [ 3A0977CB68AF13E2579E47EB8984056B ] avgwd C:\Program Files\AVG\AVG2013\avgwdsvc.exe
01:18:09.0123 3556 avgwd - ok
01:18:09.0173 3556 [ 5D7BE7B19E827125E016325334E58FF1 ] BANTExt C:\WINDOWS\System32\Drivers\BANTExt.sys
01:18:09.0173 3556 BANTExt - ok
01:18:09.0413 3556 [ BF84C5CAB6392BB4EF01248287F69388 ] BCM43XX C:\WINDOWS\system32\DRIVERS\bcmwl5.sys
01:18:09.0534 3556 BCM43XX - ok
01:18:09.0614 3556 [ E727776A56A51B7E6B7C87C02EA8B405 ] bcm4sbxp C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys
Gary R
Just run the fix with OTL then, and post me the log.
Raptor
========== FILES ==========
C:\WINDOWS\system32\drivers\sptd.sys moved successfully.
OTL by OldTimer - Version 3.2.69.0 log created on 07042013_083451
Raptor
Out of only 21 items (including 10 folders) showing in the GMER window from the "drivers" folder there were none starting with sp**
I went to folder options (just to be sure) and unchecked "show hidden files and folders" and also unchecked "hide protected system operating files" and then "apply"
I then did a search of the system32 drivers file and it is gone.
Gary R
In that case, how is your computer behaving now ?
Is AVG still flagging anything ?
Raptor
SystemLook 04.09.10 by jpshortstuff
Log created at 12:07 on 04/07/2013 by Administrator
Administrator - Elevation successful
========== Filefind ==========
Searching for "sp*.sys"
C:\WINDOWS\ServicePackFiles\i386\splitter.sys -----c- 6272 bytes [13:54 18/06/2013] [04:15 14/04/2008] AB8B92451ECB048A4D1DE7C3FFCB4A9F
C:\WINDOWS\system32\drivers\splitter.sys --a---- 6272 bytes [19:51 17/06/2013] [04:15 14/04/2008] AB8B92451ECB048A4D1DE7C3FFCB4A9F
C:\_OTL\MovedFiles\07042013_083451\C_WINDOWS\system32\drivers\sptd.sys --a---- 691696 bytes [15:05 19/06/2013] [15:05 19/06/2013] CDDDEC541BC3C96F91ECB48759673505
-= EOF =-
Gary R
I don't recall asking for a Systemlook scan, any particular reason why you've posted me a scan log ?
I did however ask a couple of questions that I'd like to hear the answers to.
Raptor
OOPS...I must have been on page 1 of this thread. Sorry.
Anyway....My computer is faster but (perhaps unrelated) my Firefox browser keeps going back to the previous page on it's own. Weird.
I can try a reinstall.
AVG: No Flags
The "sptd" file is still in a folder on my computer at: C:/_OTL/MovedFiles/07042013_083451/C_WINDOWS/system32/drivers/sptd
The "hosts" file and the "downloads" files we moved earlier are closeby in a "07012013_104730" folder
Should I remove all of these?
I understand the sptd.sys file is used for Daemon Tools and Alcohol 120% and perhaps others
which I am not using at present.
Raptor
OK....Gary. Did the cleanup. Went with the text links you provided and learned some new things. I alsodid the cleanup which I already do on a regular basis..I also use CCleaner and sometimes ATF cleaner to remove what Disk Cleanup doesn't. I uninstalled Firefox 22.0 and reinstalled it. I have Firefox Maintenance installed and I think that keeps me updated. I emptied out all of the Sp3 and hotfix folders and removed all but the latest restore point. Dumped more than 3 Gigs overall. I just hit the space bar and the browser jumped back to the previous page....TWICE. Hmmmmm! Also...when I try to post...it goes to the previous page and I have to hit the "forward" arrow to keep from losing my post. This happens over and over until it decides to post. GOOD NEWS.....My computer is faster than a roadrunner now. Thank you so much!!!.................Steve
Also get this a lot of this: "The submitted form was invalid. Try submitting again."
I just keep posting over and over til it takes......