Blue Screens (page 2) — malwareremoval.com Archive

Vanilla-krypton · 2014-12-05T01:42:51+00:00

My computer has had problems blue screening a lot lately. I've had issues with blue screens before but it was never this consistent. My boyfriend said he thinks there's something wrong with my motherboard? He had me clean the dust and stuff off the inside of my computer, and after that my computer seemed to work perfectly fine for a few days or so. However, today I was skyping someone on my computer and I fell asleep. When I woke up, my computer was displaying the blue screen again. A blue screen mainly seems to happen when I skype people. When I turn my computer back on, there's always something different my computer tells me. It told me there's something wrong with my webcam and it needs to be updated, and just random things like that. Now it's told me "You received this message because your universal serial bus (USB) driver has caused a stop error, also called a blue screen error. This type of error means the computer has shut down abruptly to protect itself from potential data corr

Gary R

December 8, 2014, 6:01 AM UTC

Yes, sorry I forgot, yes it does.

No problem just create the report file as I described in this earlier post ... viewtopic.php?p=638900#p638900 ... it doesn't matter that the details of all your minidumps are in it, I should be able to find what I need.

Vanilla-krypton

December 8, 2014, 10:05 PM UTC

==================================================
Dump File : Mini120714-01.dmp
Crash Time : 12/7/2014 3:58:29 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8ec73096
Parameter 3 : 0x88648b6c
Parameter 4 : 0x88648868
Caused By Driver : lvrs.sys
Caused By Address : lvrs.sys+3096
File Description : Logitech Kernel Audio Improvement Filter Driver
Product Name : Logitech Webcam Software
Company : Logitech Inc.
File Version : 13.31.1044.0
Processor : 32-bit
Crash Address : lvrs.sys+3096
Stack Address 1 : lvrs.sys+34bb
Stack Address 2 : lvrs.sys+f52
Stack Address 3 : lvrs.sys+bee6
Computer Name :
Full Path : C:\Windows\Minidump\Mini120714-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,048
Dump File Time : 12/7/2014 5:53:01 PM
==================================================

==================================================
Dump File : Mini120414-02.dmp
Crash Time : 12/4/2014 8:36:09 PM
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : 0x81c6090c
Parameter 2 : 0x01c60121
Parameter 3 : 0x805f0dbc
Parameter 4 : 0x0000000a
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+98379
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+98379
Stack Address 1 : ntkrnlpa.exe+4ddd4
Stack Address 2 : ntkrnlpa.exe+ede7b
Stack Address 3 : hal.dll+50a7
Computer Name :
Full Path : C:\Windows\Minidump\Mini120414-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,048
Dump File Time : 12/4/2014 8:37:24 PM
==================================================

==================================================
Dump File : Mini120414-01.dmp
Crash Time : 12/4/2014 5:56:48 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb8435096
Parameter 3 : 0xbff4cb6c
Parameter 4 : 0xbff4c868
Caused By Driver : lvrs.sys
Caused By Address : lvrs.sys+3096
File Description : Logitech Kernel Audio Improvement Filter Driver
Product Name : Logitech Webcam Software
Company : Logitech Inc.
File Version : 13.31.1044.0
Processor : 32-bit
Crash Address : lvrs.sys+3096
Stack Address 1 : lvrs.sys+34bb
Stack Address 2 : lvrs.sys+f52
Stack Address 3 : lvrs.sys+bee6
Computer Name :
Full Path : C:\Windows\Minidump\Mini120414-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,048
Dump File Time : 12/4/2014 8:24:37 PM
==================================================

==================================================
Dump File : Mini120114-01.dmp
Crash Time : 11/30/2014 9:13:37 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xd14c15ff
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000000
Parameter 4 : 0x81d0589e
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+be89e
Stack Address 2 : ntkrnlpa.exe+2361a8
Stack Address 3 : ntkrnlpa.exe+4ac7a
Computer Name :
Full Path : C:\Windows\Minidump\Mini120114-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,048
Dump File Time : 12/1/2014 4:37:20 PM
==================================================

==================================================
Dump File : Mini113014-03.dmp
Crash Time : 11/30/2014 9:09:23 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x81cf07d5
Caused By Driver : hal.dll
Caused By Address : hal.dll+7468
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+ee7d5
Stack Address 2 : ntkrnlpa.exe+ed858
Stack Address 3 : ntkrnlpa.exe+233cff
Computer Name :
Full Path : C:\Windows\Minidump\Mini113014-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,048
Dump File Time : 11/30/2014 9:10:36 PM
==================================================

==================================================
Dump File : Mini113014-02.dmp
Crash Time : 11/30/2014 9:03:06 PM
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : 0x81c61916
Parameter 2 : 0x01c61121
Parameter 3 : 0x89f109cc
Parameter 4 : 0x0000000a
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+120d
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+98379
Stack Address 1 : ntkrnlpa.exe+4ddd4
Stack Address 2 : ntkrnlpa.exe+ee010
Stack Address 3 : USBPORT.SYS+4307
Computer Name :
Full Path : C:\Windows\Minidump\Mini113014-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,048
Dump File Time : 11/30/2014 9:06:04 PM
==================================================

==================================================
Dump File : Mini113014-01.dmp
Crash Time : 11/30/2014 8:46:33 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8ea39096
Parameter 3 : 0x89ecfb6c
Parameter 4 : 0x89ecf868
Caused By Driver : lvrs.sys
Caused By Address : lvrs.sys+3096
File Description : Logitech Kernel Audio Improvement Filter Driver
Product Name : Logitech Webcam Software
Company : Logitech Inc.
File Version : 13.31.1044.0
Processor : 32-bit
Crash Address : lvrs.sys+3096
Stack Address 1 : lvrs.sys+34bb
Stack Address 2 : lvrs.sys+f52
Stack Address 3 : lvrs.sys+bee6
Computer Name :
Full Path : C:\Windows\Minidump\Mini113014-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 144,176
Dump File Time : 11/30/2014 8:50:37 PM
==================================================

==================================================
Dump File : Mini112914-01.dmp
Crash Time : 11/29/2014 12:36:03 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8e27c096
Parameter 3 : 0x881f2b6c
Parameter 4 : 0x881f2868
Caused By Driver : lvrs.sys
Caused By Address : lvrs.sys+3096
File Description : Logitech Kernel Audio Improvement Filter Driver
Product Name : Logitech Webcam Software
Company : Logitech Inc.
File Version : 13.31.1044.0
Processor : 32-bit
Crash Address : lvrs.sys+3096
Stack Address 1 : lvrs.sys+34bb
Stack Address 2 : lvrs.sys+f52
Stack Address 3 : lvrs.sys+bee6
Computer Name :
Full Path : C:\Windows\Minidump\Mini112914-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,048
Dump File Time : 11/29/2014 12:50:55 PM
==================================================

I'm assuming that since I selected all of them, I won't have to go back and do the same thing for the second minidump. Also, my computer blue screened again yesterday. It shows it at the top of the report.

Gary R

December 9, 2014, 6:07 AM UTC

OK, looking at the logs you've posted, the most probable cause for your problems seems to be your Logitech Kernel Audio Improvement Filter Driver which is associated with your Logitech Webcam Software.

Running a search with Google turns up quite a few people who are having trouble with this driver ... lvrs.sys ... https://www.google.co.uk/search?q=lvrs. ... vtUuOngqAE

Check with Logitech to see if there's an update for the driver, that will usually resolve the problem ... http://support.logitech.com/en_gb/home

Vanilla-krypton

December 9, 2014, 10:51 PM UTC

Alright. I'll see if I can figure it out.

Gary R

December 10, 2014, 6:11 AM UTC

If you're still suffering with blue screen problems after you've updated the Logitech driver, then please get back to me.

The driver is the most obvious cause, but it may not be the actual cause.

Gary R

December 12, 2014, 9:21 AM UTC

This topic is now closed.