Gary R
I'm not happy that e-set didn't run to completion, so what I'd like to do is take care of what it has found so far, and then try a different scan to ensure we haven't missed anything.
So, first ...
NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system
Then ...
Please run Microsoft Safety Scanner
So, first ...
- Click Start
- Type notepad.exe in the search programs and files box and click Enter.
- A blank Notepad page should open.
- Copy/Paste the contents of the code box below into Notepad (don't include Code: Select all).
C:\Users\paula\AppData\Local\Google\Chrome\User Data\Default\Extensions\olgjplbbinpopmepmlnmhakgenlgjgbi\213\lsdb.js
C:\Users\paula\AppData\Local\Google\Chrome\User Data\Default\Extensions\olgjplbbinpopmepmlnmhakgenlgjgbi\213\qSgSVJBq.js
C:\Users\paula\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\olgjplbbinpopmepmlnmhakgenlgjgbi\213\lsdb.js
C:\Users\paula\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\olgjplbbinpopmepmlnmhakgenlgjgbi\213\qSgSVJBq.js
C:\Users\paula\AppData\Local\Temp\3D4f52D50CB.exe
C:\Users\paula\AppData\Local\Temp\57377.exe
C:\Users\paula\AppData\Local\Temp\AB166CB1E83.exe
C:\Users\paula\AppData\Local\Temp\cecabficcdg.exe
C:\Users\paula\AppData\Local\Temp\910F\temp\Download (1).exe
C:\Users\paula\AppData\Local\Temp\b290933802B\temp\Download (2).exe
C:\Users\paula\AppData\Local\Temp\b290933802B\temp\putfu.xyz
C:\Users\paula\AppData\Local\Temp\DA027A\temp\Download (1).exe
C:\Users\paula\AppData\Local\Temp\DA027A\temp\putfu.xyz
C:\Users\paula\Downloads\openofficesuite-setup.exe
EmptyTemp:
Hosts:
CMD: ipconfig /flushdns- Save it to the same folder/directory that FRST.exe is in, naming it as fixlist.txt
NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system
- Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
- Press the Fix button once and wait.
- FRST will process fixlist.txt
- When finished, it will produce a log fixlog.txt in the same folder/directory as FRST64.exe
- Please post me the log
Then ...
Please run Microsoft Safety Scanner
- Click Download Now (this is a large download, approx. 70Mb)
- If you are asked about 32-bit or 64-bit, click on the type matching your Windows system.
- If asked to Run or Save, choose Run.
- OK the User Account Permission or the query "Do you want to run this software".
- If you get a message saying "running this type of program could harm your computer" or similar, just ignore it and tell it to Run anyway.
- Click the box to Accept the license agreement.
- Click Next.
- Click Next to run the Scan.
- Click the Quick Scan button. (... also Full Scan option)
- Click Next
- (If it finds nothing, it will just Exit. It still creates a report.)
- If it has found anything, check the box titled "Help Remove potentially unwanted software"
- Click Next (the Dialog label will become "Cleaning your computer").
- After this operation completes, click Finish.
- When removals are complete, it will report through a link, "View detailed results of the scan"
- Clicking the link will popup a report in Notepad.
- Please post the contents of the file in your reply.
- The file is also saved in C:\Windows\debug\msert.log
