Malware Removal Forums

Help! Amazon dumped tons of annoying malware on my laptop!

zintar · 2015-12-02T18:58:33+00:00

Hello, This past Saturday, November 28, I clicked on an item on my Amazon.com shopping cart. I was concerned as the price jumped $15 overnight, with no notice from Amazon, and thought I would find some info on the sales page. It opened fine, but then a number of popup windows opened, a large one with items supposedly related to the product I added to my shopping cart, although I could tell it was not from Amazon, and several smaller popup windows along the bottom of the screen. At first I thought it was a problem with Amazon, but later in the day I got the same problem on every site I opened, including Malwareremoval.com. It was also opening full sites which all asked me to register and enter my personal information. I used Malwarebytes and AdwCleaner to remove the problem files, and though they removed several files, I continued to get attacked. Malwarebytes kept blocking the sites, but apparently some got through and continued to open windows and pages. including a game site named Pi

44 min read

wannabeageek

December 7, 2015, 6:47 PM UTC

Hi zintar,

I am sorry to say, but your Win 7 Ultimate licence is not valid/genuine.
This may mean the the operating system is a cracked/pirated OS and is by no means secure.
This also means it cannot be made clean, safe or secure for use for any reason.

Cracked/Pirated Software Detected!

Checking through your logs I can detect that you have downloaded and installed cracked software on the computer.

Windows 7 Ultimate

This may or may not be related to your computer issues, however, if you wish me to continue helping you, then you must remove both the keygen and crack files as well as the related programs.
May I draw your attention to Use of "cracked" programs.

We do not support the use of illegal Pirated/Warez/Cracked software.
If seeking help in our Malware removal forum please know that users who have programs obtained by such methods will be asked to remove them, since our help could otherwise be seen as aiding and abetting copyright violations. Aside from the legalities be aware malware authors prey on users looking to circumvent a software's protection mechanisms. There is a high risk of infection involved in downloading and running crack codes.

This topic will now be closed.

zintar

December 7, 2015, 6:55 PM UTC

Thank you for the information. As mentioned in my previous post, I did not install the programs, they were installed by the people who serviced the unit. I assumed they installed legitimate programs.

How do I remove keygen, crack files and related programs?

zintar

December 7, 2015, 7:17 PM UTC

PS Also, I may as well let you know, this unit gave me problems from the first week I got it and I should have returned it ASAP. I was planning to give the laptop to a friend or donate it to charity before it got infected. At this point I am ready to wipe the drive clean and turn it in to a recycling center.

I will wait of course until I receive further reply from you. Thank you for your assistance.

zintar

December 7, 2015, 7:25 PM UTC

PPS Microsoft has been sending me messages to get free upgrade to Windows 10. Would doing that at least solve the problem of the crack files? Let me know and I will do that ASAP.

pgmigg

December 7, 2015, 8:53 PM UTC

Your topic has been closed for one or more of the following reasons:

Use of cracked, illegal or pirated software.
Use of cracked, illegal or pirated versions of Windows.
Use of outdated or unpatched versions of Windows.
Posting for help for a business use computer.
Posting in multiple malware removal forums for the same computer issue.

This topic is now closed.