LDTate
OK. Let know tommorow.
LDTate
Malware Removal Forums
Mydoom back again plus avsystemcare
22 min read
LDTate
Hi! I have been online for an hour now and everything seems trouble free!
That avsystemcare pop-up was a real problem. I just had to shut down & restart each time it appeared because it covered everthing up. Thanks for your help and patience. I will close this saga if everythings still Ok in about 15 hours time when I shut down the pc at bedtime.
Please feel free to make any recommendations which you think I should make. Thanks again.
That avsystemcare pop-up was a real problem. I just had to shut down & restart each time it appeared because it covered everthing up. Thanks for your help and patience. I will close this saga if everythings still Ok in about 15 hours time when I shut down the pc at bedtime.
Please feel free to make any recommendations which you think I should make. Thanks again.
Update @ 9pm. Everything is fine. No Mydoom, no avsystemcare, no pop-ups. Brilliant!
LDTate
You can remove any programs / Tools I had you install. Use Add/Remove Programs to remove if listed there otherwise just delete them and empty recycle bin.
Log looks good
You need to create a new Clean restore point.
Note: This will remove all previous Restore Points
Turn off System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer, turn it back on.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
Only run one Anti-Virus and Firewall program.
It is critical to have both a firewall and anti virus to protect your system.
Keep your system up to date.
I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Log looks good
You need to create a new Clean restore point.
Note: This will remove all previous Restore Points
Turn off System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer, turn it back on.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
Only run one Anti-Virus and Firewall program.
It is critical to have both a firewall and anti virus to protect your system.
Keep your system up to date.
I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Thanks. I have removed the programs & dealt with System Restore. Your guidance was very helpful.
I have AVG Free & Anti-spyware. Also Ad-aware 2007; Spywareblaster are installed. A search has produced a list of the Firewalls . I am not sure which I should remove. I use Mozilla Firefox. My provider is Talktalk.
I have tried to copy/paste the list to you, so far without success!!
Will try again today.
I have AVG Free & Anti-spyware. Also Ad-aware 2007; Spywareblaster are installed. A search has produced a list of the Firewalls . I am not sure which I should remove. I use Mozilla Firefox. My provider is Talktalk.
I have tried to copy/paste the list to you, so far without success!!
Will try again today.
Re TonyKlein: am I correct in understanding that some or all of the items in Nos 1-7 can be used?
I rarely use Internet Exlorere. I don't seem to have Java VM installed. Is it relevant to Mozilla Firefox? Where would you install it from and what is this I read about Sun VM? Windows Firewall is OFF.
A search of my pc reveals folders eg sprtcmd.exe which seem to be for me to use to install norton or mcafee firewall. Should I also remove them?
Thanks again.
I rarely use Internet Exlorere. I don't seem to have Java VM installed. Is it relevant to Mozilla Firefox? Where would you install it from and what is this I read about Sun VM? Windows Firewall is OFF.
A search of my pc reveals folders eg sprtcmd.exe which seem to be for me to use to install norton or mcafee firewall. Should I also remove them?
Thanks again.
LDTate
sprtcmd.exe is part of your Broadband.
http://www.talktalk.co.uk/talktalk/servlet/gben-home-Home
You already have these: AVG Free & Anti-spyware. Also Ad-aware 2007; Spywareblaster are installed. No need for anymore.
You already have a firewall running:
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
You don't need to add or remove anything.
http://www.talktalk.co.uk/talktalk/servlet/gben-home-Home
You already have these: AVG Free & Anti-spyware. Also Ad-aware 2007; Spywareblaster are installed. No need for anymore.
You already have a firewall running:
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
You don't need to add or remove anything.