Malware Removal Forums

been infiltrated and can't clean out malware

Tom N · 2013-06-13T03:23:20+00:00

I'm running a Dell Laptop with WIndows Vista and have been infected with something that keeps putting a browser link to "White Trader" on my desktop and says it has not been used in a long time. I am also unable to download files related to virus/malware removal and have to do it via a stick and other computer. I've tried running some programs to scan and clean and some stuff was removed but obviously not all of it. Any help is appreciated! Pasted log info below: DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 9.0.8112.16490 BrowserJavaVersion: 1.5.0_12 Run by [removed] at 20:10:42 on 2013-06-12 Microsoft® Windows Vista™ Ultimate 6.0.6002.2.1252.1.1033.18.3061.1190 [GMT -7:00] . SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes ================ . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\SLsvc.exe C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\

173 min read

Tom N

June 20, 2013, 6:10 AM UTC

So far so good. Thanks VERY MUCH Gary! I really appreciate all that you did to help me through this. Please don't take this personally but I hope we don't have to meet again too soon. I will try and get my act together and get better protection.

Thanks Again!

Tom

Gary R

June 20, 2013, 8:24 AM UTC

You're welcome Tom, glad we could help.

And I hope we don't have to meet again either. To be honest it would be nice if a forum like this didn't need to exist at all, and nothing would please me more than to be able to close it down, but whilst there's a demand for our services we'll always be here to offer our assistance.

Keep safe,

Gary

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