Re: Unable to upload pics from my PC to my Program:staged.co

I shall see if I can upload my pics to staged.com ow If I am not successful, I shall post a reply again- her. The computer is working very well-- otherwise. Thank you again!

I still have the problem that when I try to upload a gif/jpeg file from my PC - the staged.com website freezes up- and then I cannot log back in until I wait or reboot...L I tried Firefox(says it takes too long to load- unable to access the website Chrome says this:
Oops! Google Chrome could not connect to staged.com

Try reloading: staged.­com
Anyway- thank you for trying to help: I can reformat the HD someday- I dont have the time now to do THAT! Other stuff you helped me get rid of--- much appreciated. It is odd that sometimes I MIGHT be able to upload ONE pic... On other computers the problem is the same result: someteims it doesnt freeze up--- but mostly it does.... I think there is some kind of defect in their website.. bUT they say I havve malware. I t IS possible I DO... But it is buried pretty deep I guess... Anyway... back to work.

Hi Courteney,

bUT they say I havve malware

Can you elaborate on this? How and when does the website says you are infected?

They are vague about it: All I know is that this problem appears to be intermittent: it is NOT all the time-- weird I know... When I get home I shall try again... Bottom line: This is the ONLY website I have this issue with... No other problems with my PC! Weird I know!

I am sorry I am unable to be more specific. My bad!

Hi Courteney,

No worries. Your computer appears to be free from malware.

Now, some clean-up steps:

OTL-Cleanup
You should still have this on your desktop, if so, please ignore the download instructions.
Please download OTL Save it to your Desktop.

1. Right click on OTL.exe select "Run As Administrator" to run it
2. Press the CleanUp button.
3. When done, you will be prompted to reboot your system to finish file removal... please select OK to reboot your computer.

If you did not reboot your computer normally, please do so now, before continuing.

Create a System Restore Point

1. Right-click on Computer and select Properties.
2. In the left pane under Tasks, click System protection.
   If UAC prompts for an administrator password or approval, type the password or give your "permission to continue".
3. Select System Protection and choose Create.
4. In the System Restore dialog box, type a description for the restore point, like "All-clean", click Create.
   A window will pop up with "The Restore Point was created successfully" confirmation message.
5. Click OK and close the System Restore dialog.
   Now you have a clean restore point.

Perform Disk Cleanup
Note: You have to have administrative rights to run Disk Cleanup for "All" users.

1. Click Start button. Type disk in the Start Search text entry box.
2. Double click the Disk Cleanup entry, from the matching program list.
3. In the Disk Cleanup options select "Files from all users on this computer"
   If the Disk Cleanup: Drive Selection dialog box appears:
   • Select the drive where Windows is installed. (Normally, this would be C:\ drive)
   • Press the "OK"...button.
   
   Disk Cleanup will begin space saving calculations.
4. When the calculations are finished... Press the More Options tab.
5. In the "System Restore and Shadow Copies" section... select "Clean up" button.
6. Press the "Delete"... button, at the "Are you sure..." prompt.
   Disk Cleanup will begin cleaning up old files and restore points.
7. Exit Disk Cleanup.
   This will remove all restore points except the one you just created.

Don't forget to re-enable your security programs!

Stay informed.
To help minimize the chances of becoming re-infected, please read.
Computer Security - a short guide to staying safer online

If your computer is running slowly after your clean up, please read.
What to do if your Computer is running slowly

Please reply to this post so I know you have read it. If you don't have any further questions this thread will be closed.

Safe surfing!

Thank you: I have run the programs as you instructed.... All is wel: My PC is running very well.. Appreciate your kindness in sharing your time and expertise ") Please close out this thread... Have a nice day - and God Bless,,, Courtenay in Albuquerque....