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Constantly being Redircted and computer locks up

127 min read

This thread's last reply is from June 30, 2010, 10:25 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Thank You.

Here is my Systemlook log

SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 09:35 on 28/06/2010 by Editor (Administrator - Elevation successful)

========== regfind ==========

Searching for "Mywebsearch"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\mywebsearch.net]
[HKEY_USERS\S-1-5-21-35512715-3987543121-4068110901-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\mywebsearch.net]

-=End Of File=-
Backup the Registry:

Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.

Please start ERUNT: Click Start >> All Programs >> ERUNT >> ERUNT.

  • Click on OK within the pop-up menu.
  • In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
  • System registry
  • Current user registry
  • Next click on OK
  • When the Question pop-up appears click on Yes
  • After a short duration the Registry backup is complete! popup will appear
  • Now click on OK. A backup has been created.


Note: If you have uninstalled ERUNT since we last used it, please stop following these instructions and post back.


Registry fix.

  • Please copy the contents including any blank lines of the Code Box below to Notepad, Do not include the word CODE:

    Windows Registry Editor Version 5.00

    [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\mywebsearch.net]

    [-HKEY_USERS\S-1-5-21-35512715-3987543121-4068110901-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\mywebsearch.net]

  • Make sure there are NO blank lines before Windows Registry Editor Version 5.00.
  • Make sure there are 1 blank line at the end of the file.
  • Name the file fix.reg
  • Change the Save as Type to All Files
  • Save it to your desktop.
  • Double-click on the fix.reg file, and click Yes when prompted to merge.



SystemLook

  • Double-click SystemLook.exe to run the tool.
  • Copy the contents of the following codebox into the main textfield:

    :regfind
    SearchMigratedDefaultUrl
    Mywebsearch

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

The log can also be found as a text document on your Desktop named SystemLook.txt


Please post:
  • the SystemLook log.
  • a fresh HijackThis log.
  • Are there still no symptoms of malware?
HI vict0r,

Here is my SystemLook log

SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 20:21 on 28/06/2010 by Editor (Administrator - Elevation successful)

========== regfind ==========

Searching for "SearchMigratedDefaultUrl"
No data found.

Searching for "Mywebsearch"
No data found.

-=End Of File=-

Here is my fresh HijackThis log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:27:28 PM, on 6/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxczcoms.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\iSold It\MSDE\MSSQL\Binn\sqlservr.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\PDF Complete\pdfsaver.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\IncrediMail\bin\IMApp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\notepad.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [Lexmark 1200 Series] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"
O4 - HKLM\..\Run: [lxczbmgr.exe] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Editor\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1231469291437
O16 - DPF: {C604ABC1-242A-46EC-BEB0-9DF8E9DBB20B} (Image Uploader 3.0 Control) - http://homepagenow.com/coho/res/js/uploader/Uploader.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: lxcz_device - - C:\WINDOWS\system32\lxczcoms.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9362 bytes

There are not any symptoms of malware on my computer that I can see. NOT Redirecting anymore and I can shut it off normally it is not freezing because of all the windows that the malware was opening so I am THRILLED. I will remove avg & download 1 of the 2 light weight programs that you suggested, I just did not want to change anything that might cause confusion in the logs UNTIL you give me the ALL CLEAN... You have been just WONDERFUL Thank You for all your patience and advice . I REALLY appreciate it :-)
I'm glad I could help. :)


Please uninstall combofix:

Click on Start >> Run..., copy and paste the following line into the run box, then click OK:
ComboFix /Uninstall
Note: there's a space between "ComboFix" and "/Uninstall".


Delete these files:
rsit.exe
systemlook.exe
fix.reg



To safely change the installed anti virus software, I recommend that you follow this procedure:
  1. Download the installer for the new anti virus
  2. Download and save AVG Removal Tool to your desktop
  3. Disconnect the computer from the internet/network.
  4. Uninstall the existing AV from Add/Remove programs, then run the removal tool and reboot your computer.
  5. Then install the new AV, reboot your computer and immediately update the newly installed software (connect to the internet).


I also recommend that you disconnect from the internet/network, uninstall the firewall from add/remove programs, reboot and then install it again. Don't forget to check for updates when it's re-installed. Please do this as a separate sequence from the anti virus section above.


Educate yourself further by reading the following articles:
How Can I Reduce my risk to malware?
Is it real or is it Scareware?


Finally, refer to this post to see if you missed anything:
viewtopic.php?p=529534#p529534


Please reply one more time so I know you have read this. Since your computer now appears to be malware free I will then ask for this topic to be closed.
vict0r,

EVERYTHING IS BACK TO NORMAL!!! YEAH :-)
THANK YOU FROM THE BOTTOM OF MY HEART
I NEVER THOUGHT I WOULD BE ABLE TO FIX THIS...
YOU MADE IT POSSIBLE AGAIN THANKS SOOOOOO MUCH!!!
HAVE A WONDERFUL EVENING.

JANENE
You're welcome. :)
As your problems appear to have been resolved, this topic is now closed.
We are pleased we could help you resolve your computer's malware issues.

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