Please help remove Malware from my PC

Hi deltalima,

Kaspersky scan was not working for me so I ran ESET scan. Here is the output.

C:\Program Files\Unlocker\eBay_shortcuts_1016.exe Win32/Adware.ADON application

Thanks,
strelok31

Here is output from the log.txt file

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
esets_scanner_update returned -1 esets_gle=53251

I accidentally ran the ESET scan 2nd time and then I stopped the scan before it was done. The log.txt that I provided above is after the 2nd scan. But the first output that I provided is the result of the 1st scan. Here it is again.

C:\Program Files\Unlocker\eBay_shortcuts_1016.exe Win32/Adware.ADON application

Here is the output from MalwareBytes scan.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5110

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

11/13/2010 6:13:21 PM
mbam-log-2010-11-13 (18-13-21).txt

Scan type: Full scan (C:\|)
Objects scanned: 318740
Time elapsed: 1 hour(s), 21 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Hi strelok31,

Please delete the file C:\Program Files\Unlocker\eBay_shortcuts_1016.exe

Now that you are clean, please follow these steps in order to keep your computer clean and secure.

Remove GMER

Delete the GMER icon from your desktop.

Clean up with OTL

• Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CleanUp! button
• Say Yes to the prompt and then allow the program to reboot your computer.

Create a new, clean System Restore point which you can use in case of future system problems:

• Press Start >> All Programs >> Accessories >>System Tools >> System Restore
• Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
• Now remove old, infected System Restore points:
• Next click Start >> Run and type cleanmgr in the box and press OK
• Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
• Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
• Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

IMPORTANT – Windows Vista needs to be updated to Service Pack 2 and Internet Explorer to version 8
Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Hi deltalima,

Thank you very much for your help.

Strelok31

You're welcome!

As your problems appear to have been resolved, this topic is now closed.
We are pleased we could help you resolve your computer's malware issues.

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