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DrSmartload292a.exe

13 min read

This thread's last reply is from August 20, 2006, 8:28 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

I have been asked to help remove DrSmarload292a.exe from an infected computer at work. I'm sure there are other malware issues on this machine also. Where should I begin. I am new applications developer, but a novice at malware removal. Spybot and Norton has been run on the machine, but they do not seem to help. Prevx is blocking it, but not removing it.

Thanks,
Hi Kelly!

Download HijackThis to a folder either on your Desktop or somewhere else on your Hard Drive. Run the program and click the Do a System Scan and save a Logfile button.

Post the log in your next reply to this topic. Don't start a new one.

Thanks!
The Preview button is your friend, Nav

You can take this one ;)

Kelly... please follow the directions Navigator will run you through. You're in good hands with him.
Here is the ewido anti-spyware log:

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 7:54:08 AM 8/2/2006

+ Scan result:



C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Adware.Aws : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\INWRUROT\dist13[1].exe -> Downloader.Agent.aaf : Cleaned with backup (quarantined).
C:\dist13.exe -> Downloader.Agent.aaf : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\4TIPKRST\drsmartload292a[1].exe -> Downloader.VB.aiw : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\INWRUROT\drsmartload45a[2].exe -> Downloader.VB.aiw : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\INWRUROT\drsmartload849a[1].exe -> Downloader.VB.aiw : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\INWRUROT\drsmartload849a[2].exe -> Downloader.VB.aiw : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\W9AZIDK9\drsmartload46a[1].exe -> Downloader.VB.aiw : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\W9AZIDK9\drsmartload46a[2].exe -> Downloader.VB.aiw : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\W9AZIDK9\drsmartload849a[1].exe -> Downloader.VB.aiw : Cleaned with backup (quarantined).
C:\drsmartload292a.exe -> Downloader.VB.aiw : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\4TIPKRST\dfndrff_7[1].exe -> Hijacker.VB.ly : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@247realmedia[2].txt -> TrackingCookie.247realmedia : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@buycom.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@cnn.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@dowjones.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@highbeam.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@nasdaq.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@northwestairlines.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@snapfish.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@stubhub.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@usatoday1.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Adbrite : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Addynamix : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@adjuggler[1].txt -> TrackingCookie.Adjuggler : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Adjuggler : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@adrevolver[1].txt -> TrackingCookie.Adrevolver : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Adrevolver : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Adserver : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\[removed][2].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Bridgetrack : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Burstbeacon : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@centrport[1].txt -> TrackingCookie.Centrport : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@com[1].txt -> TrackingCookie.Com : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\[removed][1].txt -> TrackingCookie.Coremetrics : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@overture[2].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\[removed][1].txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Realtracker : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@edge.ru4[2].txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed]-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Specificclick : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@tradedoubler[1].txt -> TrackingCookie.Tradedoubler : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@trafic[1].txt -> TrackingCookie.Trafic : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@valueclick[1].txt -> TrackingCookie.Valueclick : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][2].txt -> TrackingCookie.Valueclick : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@valueclick[2].txt -> TrackingCookie.Valueclick : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@web-stat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
C:\Documents and Settings\Scotth\Cookies\scotth@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\[removed][1].txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined).
C:\Documents and Settings\mikep\Cookies\mikep@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined).


::Report end





Here is the HiJackThis report:

Logfile of HijackThis v1.99.1
Scan saved at 8:02:43 AM, on 8/2/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\COMPAQ\ACLIENT\ACLIENT.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINNT\system32\mgabg.exe
C:\WINNT\System32\NMSSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINNT\rundll.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\ADskMgr.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AppianDesktopManager] ADskMgr.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [PrevxOne] C:\Program Files\Prevx1\PXConsole.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - Global Startup: Shortcut to NETWORK, CABLE, DSL.lnk = C:\Documents and Settings\All Users\Application Data\Symantec\pcAnywhere\NETWORK, CABLE, DSL.bhf
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Client to Monitor &1 - C:\WINNT\web\AOpenClient.htm
O8 - Extra context menu item: Open Client to Monitor &2 - C:\WINNT\web\AOpenClient.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O15 - Trusted Zone: http://remc.iam.mcgware.com
O15 - Trusted Zone: ameritrade.streamer.com
O15 - Trusted Zone: ameritrade01.streamer.com
O15 - Trusted IP range: 198.200.173.74
O15 - Trusted IP range: 198.200.173.139
O15 - Trusted IP range: 204.58.27.33
O15 - Trusted IP range: 204.58.27.41
O15 - Trusted IP range: 204.58.27.49
O15 - Trusted IP range: 204.58.27.57
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1125059868695
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Rainbowenergy.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Rainbowenergy.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Rainbowenergy.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: PCANotify - C:\WINNT\SYSTEM32\PCANotify.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\COMPAQ\ACLIENT\ACLIENT.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Compaq Local Alerter (CPQALERT) - Compaq Computer Corporation - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Compaq DMI Web Agent (cpqWebDmi) - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\system32\mgabg.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: rundll.exe - Unknown owner - C:\WINNT\rundll.exe
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
Hello,

The computer seems to be running somewhat better. Should I leave the Prevxl running that is on the machine?
I finished the instructions you gave me. Here are the reports:

From the Active scan--


Incident Status Location

Adware:adware/dollarrevenue Not disinfected c:\drsmartload.exe
Adware:adware/commad Not disinfected c:\MTE3NDI6ODoxNg.exe
Adware:adware/tvmedia Not disinfected C:\Documents and Settings\mikep\Application Data\tvmcwrd.dll
Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\4TIPKRST\drsmartload292a[1].exe
Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\INWRUROT\loader[1].exe
Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\O781SHEB\kybrdff_7[1].exe
Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\O781SHEB\nwnmff_7[1].exe
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\mikep\Cookies\mikep@2o7[1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Scotth\Cookies\scotth@atwola[2].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Scotth\Cookies\scotth@go[1].txt
Spyware:Cookie/Tickle Not disinfected C:\Documents and Settings\Scotth\Cookies\scotth@tickle[2].txt
Adware:Adware/DollarRevenue Not disinfected C:\drsmartload292a.exe
Adware:Adware/DollarRevenue Not disinfected C:\kybrdff_7.exe
Adware:Adware/DollarRevenue Not disinfected C:\nwnmff_7.exe



From HiJackThis:

Logfile of HijackThis v1.99.1
Scan saved at 9:44:46 AM, on 8/3/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\COMPAQ\ACLIENT\ACLIENT.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINNT\system32\mgabg.exe
C:\WINNT\System32\NMSSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\ADskMgr.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AppianDesktopManager] ADskMgr.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [PrevxOne] C:\Program Files\Prevx1\PXConsole.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - Global Startup: Shortcut to NETWORK, CABLE, DSL.lnk = C:\Documents and Settings\All Users\Application Data\Symantec\pcAnywhere\NETWORK, CABLE, DSL.bhf
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Client to Monitor &1 - C:\WINNT\web\AOpenClient.htm
O8 - Extra context menu item: Open Client to Monitor &2 - C:\WINNT\web\AOpenClient.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O15 - Trusted Zone: http://remc.iam.mcgware.com
O15 - Trusted Zone: ameritrade.streamer.com
O15 - Trusted Zone: ameritrade01.streamer.com
O15 - Trusted IP range: 198.200.173.74
O15 - Trusted IP range: 198.200.173.139
O15 - Trusted IP range: 204.58.27.33
O15 - Trusted IP range: 204.58.27.41
O15 - Trusted IP range: 204.58.27.49
O15 - Trusted IP range: 204.58.27.57
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1125059868695
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Rainbowenergy.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Rainbowenergy.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Rainbowenergy.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: PCANotify - C:\WINNT\SYSTEM32\PCANotify.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\COMPAQ\ACLIENT\ACLIENT.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Compaq Local Alerter (CPQALERT) - Compaq Computer Corporation - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Compaq DMI Web Agent (cpqWebDmi) - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\system32\mgabg.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe


Let me know what to do next. Thanks again for your help.
The computer seems to be running much better. Thank you for all your help.

I have another computer with most of the same issues. I ran the same steps and it helped. Can I send you a HiJackThis log for evaluation to determine if there is more that should be done with the 2nd computer? I can start a new forum thread if that is preferred.

Thanks,
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