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Need Help A.S.A.P

4 min read

This thread's last reply is from November 19, 2006, 9:28 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

THere are a lot of pop ups and my homepage is set to an unknown page. Pls Help Me!!!

Logfile of HijackThis v1.99.1
Scan saved at 11:47:04 PM, on 19/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Network Monitor\netmon.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\ADSL\DSL206U ADSL USB Modem\dslmon.exe
C:\WINDOWS\explorer.exe
c:\dfndrff_e33.exe
c:\kybrdff_e33.exe
c:\nwnmff_e33.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Anthony\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll (file missing)
O2 - BHO: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [newname] c:\\nwnmff_e33.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: AudioDeck.lnk = C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: DSLMON.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - Winlogon Notify: Applets - C:\WINDOWS\system32\jtjq0715e.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\QW50aG9ueQ\command.exe (file missing)
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Copy the contents of the following code box to a notepad window

sc stop cmdservice
sc delete cmd service
RMDIR /Q C:\WINDOWS\QW50aG9ueQ /S
sc stop "network monitor"
sc delete "network monitor"
RMDIR /Q C:\Program Files\Network Monitor /S
RMDIR /Q C:\Program Files\Deskbar /S


Save it to the desktop as killservices.bat, making sure that save as type is set to all files

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Restart
Download and unzip BFU.zip from here.
Run the program and click the Web button as shown by the blue arrow below:


Use this URL to copy into the address bar of the Download script window:
http://metallica.geekstogo.com/alcanshorty.bfu

Execute the script by clicking the Execute button.

If you have any questions about the use of BFU please read here:
http://metallica.geekstogo.com/BFUinstructions.html

Double click killservices.bat to run it

Run HijackThis
Click on do a system scan only
Place a checkmark next to these lines(if still present)

R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll (file missing)
O2 - BHO: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll (file missing)
O4 - HKLM\..\Run: [newname] c:\\nwnmff_e33.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\QW50aG9ueQ\command.exe (file missing)
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe

Then close all windows except Hijackthis and click Fix Checked

Restart

Run an online virus scan called Kapersky from HERE.

1. Click on "Kapersky Online Scanner"
2. A new smaller window will pop up. Press on "Accept". After reading the contents.
3. Now Kapersky will update the anti-virus database. Let it run.
4. Click on "Next">"Scan Settings", and make sure the database is set to "extended". And check both the scan options. Then click OK.
5. Then click on "My Computer". And the scan will start.
6. Once finished, save a log as ".txt" to the desktop.


Post back with the combofix log, the Kapersky log and a new HijackThis log
i can run the combofix..but a while of scanning..it brought me to a blue screen.. is it hanged??
btw..i followed ur instructions to restart after using the bfu..but it seems like the deskbar is still there after i run hijackthis after restart.
If you have a combofix logg post it, along with a new HijackThis log and the Kapersky log
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