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I have a problem and I don't know how to fix it

3 min read

This thread's last reply is from December 24, 2006, 9:25 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Logfile of HijackThis v1.99.1
Scan saved at 3:45:53 AM, on 12/3/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iWare\iWare Mouse\3.2\lwbwheel.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINDOWS\System32\7b5d6585.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Juno6\exec.exe
C:\Program Files\Juno6\exec.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.juno.com/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.juno.com/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.juno.com/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.juno.com/s/search?r=minisearch
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JUSearch\SearchEnh1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {62930D47-0541-CB84-8127-0313EB846554} - C:\WINDOWS\System32\zugldyb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: JunoBar - {5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4} - C:\Program Files\Juno6\Toolbar.dll
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\lwbwheel.exe
O4 - HKLM\..\Run: [Detect] C:\Program Files\iNTERNET Turbo\iDetect.exe /auto
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVCOMS] C:\WINDOWS\System32\LVCOMS.EXE
O4 - HKLM\..\Run: [lich] lich.exe
O4 - HKLM\..\Run: [7b5d6585.exe] C:\WINDOWS\System32\7b5d6585.exe
O4 - HKLM\..\Run: [kbzduee.dll] C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\kbzduee.dll,byzkzue
O4 - HKLM\..\RunServices: [Detect] C:\Program Files\iNTERNET Turbo\iDetect.exe /auto
O4 - HKCU\..\Run: [Washer] c:\Program Files\Washer\washer.exe /0
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [7b5d6585.exe] C:\Documents and Settings\Wes\Local Settings\Application Data\7b5d6585.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\JUSearch\juspc.exe" -w
O4 - HKCU\..\RunServicesOnce: [washindex] c:\Program Files\Washer\washidx.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-622221193458} - file://c:\ex.cab
O16 - DPF: {43331111-1111-1111-1111-611111195622} - file://c:\ex.cab
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1089108-9D16-4126-BD84-46E485CFA116}: NameServer = 64.136.28.120 64.136.20.120
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
Hi there whatamarune and welcome to Malware Removal forums :)

You got some infections...

Before we can start the cleaning I need you to do something important.We need to get you protected before we can begin the cleaning.

Please download and install Windows XP Service Pack 1A -> Windows XP SP1a
NOTE! Do NOT install Service Pack 2 yet. We'll have to get you cleaned first

You don't seem to a firewall running, you must install one firewall.

These are good (free) firewalls:You don't have an antivirus on your computer, you must install one antivirus.

These are good (free) antiviruses:
Please post a fresh HijackThis log when you're ready :)
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