Log File Enclosed ... please help! :o)

Hi!

I've been having some major problems for awhile now with start-up and also with memory. Something seems to be sucking up all of the space on my computer and I can't figure it out for the life of me. With the start-up problem, the computer starts up, but then none of the programs on the desktop load. Some will, some won't. I usually have to literally unplug my laptop and disconnect the battery in order to shut down and reboot again. Nine times out of ten, rebooting solves the problem.

Any help that you can give will be much appreciated! Thanks!

Here is my logfile:

Logfile of HijackThis v1.99.1
Scan saved at 11:43:21 PM, on 1/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Apoint\Apntex.exe
D:\Program Files\Norton System Works\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton System Works\Norton AntiVirus\IWP\NPFMntor.exe
D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Michelle\Desktop\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {09195BA5-24FC-49A1-B35D-49880A26D611} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {4CFA9AE1-43D4-4685-B898-E88CAFA2CF11} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {C6914DAC-5F7C-4D7A-A211-C00FA0878D1D} - http://www.comcastsupport.com (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsup ... SupCtl.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122505331809
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126567884996
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/a ... _en_dl.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.116/view22/View22RTE.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton System Works\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton System Works\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Hello, Let's try some diagnostics:

Please go to start->run
type in:
msconfig
And hit ok. A screen will come up

Press the radio button next to selective startup.
Uncheck the box next to load "startup items"
Uncheck the box next to "load system services"
Then, hit ok.

Physically unplug your computer from the internet.
Reboot.

When you reboot your computer, you will be presented with a warning. CLick the check box to stop that message from appearing every time the computer starts up.

Is the computer noticeably faster? Regardless of the outcome, please go back to start->run->msconfig
and then go back to normal startup (the reason being that your AV and firewall may not be active)

Then you may reconnect to the internet.

Did that help any?
wng

Hi!

Yes, the computer is noticeably faster with the selective start-up. However, once I set it back to the normal start-up mode, I had the same boot problems.

I also forgot to mention in my original post that every time I run the Trendmicro Housecall scan, I keep getting a note that there is an infection called "SPYWARE_TRAK_MSNSPYMONITOR" and that housecall cannot remove it. There is also no further information on the infection. I searched the internet for a definition of the infection, to no avail. I did find one forum where there was a little information, but I could not locate the file in my registry, yet housecall is saying that the infection is still there. Hmmm ... any suggestions? The forum I found the information on also said that this spyware will not show up on any HijackTHIS log.

Thanks for all of your help (so far and in the future). It's greatly appreciated!

... Ready for the next step (lol)

Ooops ... I forgot to post this up with my reply. Here is a new HijackTHIS logfile.

Logfile of HijackThis v1.99.1
Scan saved at 11:16:51 AM, on 1/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\ati2evxx.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Norton System Works\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton System Works\Norton AntiVirus\IWP\NPFMntor.exe
D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wscntfy.exe
D:\Program Files\ZoneAlarm\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
D:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Michelle\Desktop\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\ZoneAlarm\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Tech\Wheel Mouse\5.0\MOUSE32A.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "D:\Program Files\Norton System Works\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {09195BA5-24FC-49A1-B35D-49880A26D611} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {4CFA9AE1-43D4-4685-B898-E88CAFA2CF11} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {C6914DAC-5F7C-4D7A-A211-C00FA0878D1D} - http://www.comcastsupport.com (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsup ... SupCtl.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Common\yinsthelper.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122505331809
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126567884996
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/a ... _en_dl.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.116/view22/View22RTE.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton System Works\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton System Works\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton System Works\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

Sorry for the delay,

Ultra MSN Spy Monitor is a handy network-monitor utility for capturing MSN

chat conversations on all computers in a network. It can record

conversations automatically in real time and export all intercepted messages to HTML files...

How are you connected to the internet? Ar you connected to a network?

I'm connected via wireless cable internet. We have a base computer (which is what the router his hooked up to) and then my lap top and one other lap top, which run off of wireless adapters.

Download http://www.bleepingcomputer.com/files/winpfind.php

Extract WinPFind.zip to your c:\ folder.

Then open c:\WinPFind and double-click on WinPFind.exe. When the program is open, click on the Start Scan button to scart scanning your computer. Be patient as this scan may take a while. When it is done, it will show a log and tell you the scan is completed. Post the contents of c:\WinPFind\WinPFind.txt as a reply to this topic.

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows sometimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Logfile created on: 1/15/2007 1:48:33 AM
WinPFind v1.5.0 Folder = C:\Documents and Settings\Michelle\Desktop\WinPFind\WinPFind\
Microsoft Windows XP Service Pack 2 (Version = 5.1.2600)
Internet Explorer (Version = 7.0.5730.11)

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...

Checking %WinDir% folder...
WSUD 7/24/2001 6:11:52 PM 5503880 C:\WINDOWS\msjavx86.exe (Microsoft Corporation)
UPX! 11/9/2005 8:04:40 PM 1077328 C:\WINDOWS\vsapi32.dll (Trend Micro Inc.)
aspack 11/9/2005 8:04:40 PM 1077328 C:\WINDOWS\vsapi32.dll (Trend Micro Inc.)
UPX! 10/18/2005 11:25:20 AM 176709 C:\WINDOWS\tsc.exe (Trend Micro Inc.)
PECompact2 1/3/2006 12:52:50 PM 17160623 C:\WINDOWS\lpt$vpn.143 ()
qoologic 1/3/2006 12:52:50 PM 17160623 C:\WINDOWS\lpt$vpn.143 ()
SAHAgent 1/3/2006 12:52:50 PM 17160623 C:\WINDOWS\lpt$vpn.143 ()
PECompact2 1/3/2006 12:52:50 PM 17160623 C:\WINDOWS\VPTNFILE.143 ()
qoologic 1/3/2006 12:52:50 PM 17160623 C:\WINDOWS\VPTNFILE.143 ()
SAHAgent 1/3/2006 12:52:50 PM 17160623 C:\WINDOWS\VPTNFILE.143 ()

Checking %System% folder...
PECompact2 12/7/2006 6:13:44 PM 10716584 C:\WINDOWS\SYSTEM32\MRT.exe (Microsoft Corporation)
aspack 12/7/2006 6:13:44 PM 10716584 C:\WINDOWS\SYSTEM32\MRT.exe (Microsoft Corporation)
PEC2 8/18/2001 5:00:00 AM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc ()
PTech 6/19/2006 4:19:42 PM 571184 C:\WINDOWS\SYSTEM32\LegitCheckControl.dll (Microsoft Corporation)
Umonitor 8/4/2004 3:56:44 AM 657920 C:\WINDOWS\SYSTEM32\rasdlg.dll (Microsoft Corporation)
winsync 8/18/2001 5:00:00 AM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu ()
PTech 6/19/2006 4:19:26 PM 304944 C:\WINDOWS\SYSTEM32\WgaTray.exe (Microsoft Corporation)
PEC2 10/18/2006 9:47:20 PM 8231936 C:\WINDOWS\SYSTEM32\wmploc.dll (Microsoft Corporation)
WSUD 10/18/2006 9:47:20 PM 8231936 C:\WINDOWS\SYSTEM32\wmploc.dll (Microsoft Corporation)
aspack 2/3/2003 2:09:00 AM 881152 C:\WINDOWS\SYSTEM32\jsdvwsdk.dll (eFax.com)
UPX! 9/7/2001 11:06:18 AM 54784 C:\WINDOWS\SYSTEM32\XpBlock.dll (Easy Systems Japan Ltd.)
aspack 8/4/2004 3:56:36 AM 708096 C:\WINDOWS\SYSTEM32\ntdll.dll (Microsoft Corporation)
WSUD 8/4/2004 3:56:58 AM 257024 C:\WINDOWS\SYSTEM32\nusrmgr.cpl (Microsoft Corporation)

Checking %System%\Drivers folder and sub-folders...
PTech 8/4/2004 1:41:38 AM 1309184 C:\WINDOWS\SYSTEM32\drivers\mtlstrm.sys (Smart Link)

Items found in C:\WINDOWS\SYSTEM32\drivers\etc\hosts


Checking the Windows folder and sub-folders for system and hidden files within the last 60 days...
1/9/2007 10:50:28 AM S 2048 C:\WINDOWS\bootstat.dat ()
1/9/2007 11:07:02 AM H 54156 C:\WINDOWS\QTFont.qfn ()
1/9/2007 10:53:40 AM H 48882 C:\WINDOWS\system32\vsconfig.xml ()
1/6/2007 3:25:32 AM H 4212 C:\WINDOWS\system32\zllictbl.dat ()
1/15/2007 1:47:00 AM H 1024 C:\WINDOWS\system32\config\system.LOG ()
1/15/2007 1:47:58 AM H 1024 C:\WINDOWS\system32\config\software.LOG ()
1/15/2007 1:32:00 AM H 1024 C:\WINDOWS\system32\config\default.LOG ()
1/15/2007 1:41:26 AM H 1024 C:\WINDOWS\system32\config\SAM.LOG ()
1/15/2007 1:51:38 AM H 1024 C:\WINDOWS\system32\config\SECURITY.LOG ()
12/21/2006 7:11:14 AM H 1024 C:\WINDOWS\system32\config\systemprofile\NTUSER.DAT.LOG ()
1/6/2007 3:49:36 AM S 94 C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\MetaData\60E31627FDA0A46932B0E5948949F2A5 ()
1/6/2007 3:49:38 AM S 124 C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\MetaData\A8FABA189DB7D25FBA7CAC806625FD30 ()
1/6/2007 3:49:36 AM S 688 C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\Content\60E31627FDA0A46932B0E5948949F2A5 ()
1/6/2007 3:49:38 AM S 44608 C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\Content\A8FABA189DB7D25FBA7CAC806625FD30 ()
12/31/2006 4:26:34 PM H 0 C:\WINDOWS\system32\drivers\UMDF\MsftWdf_user_01_00_00.Wdf ()
12/7/2006 8:30:20 PM S 9057 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB923689.cat ()
11/21/2006 5:34:58 AM S 8847 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB926247.cat ()
11/18/2006 12:53:42 PM S 8847 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB928388.cat ()
11/24/2006 11:18:10 PM HS 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\Preferred ()
11/24/2006 11:18:10 PM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\4262828c-bfdd-4c45-a821-74a7a053ee29 ()
11/23/2006 8:47:24 AM HS 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\Preferred ()
11/23/2006 8:47:24 AM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\52ef7c6f-285e-4856-a465-ce1fc51f756f ()
1/9/2007 10:51:32 AM H 6 C:\WINDOWS\Tasks\SA.DAT ()
11/22/2006 4:20:22 AM RH 0 C:\WINDOWS\assembly\pubpol1.dat ()
11/22/2006 4:20:22 AM RH 0 C:\WINDOWS\assembly\PublisherPolicy.tme ()
11/22/2006 5:43:00 AM RH 0 C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\index22.dat ()
11/22/2006 5:43:44 AM RH 0 C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\index23.dat ()
1/10/2007 7:12:04 AM H 0 C:\WINDOWS\LastGood\INF\oem66.inf ()
1/10/2007 7:12:04 AM H 0 C:\WINDOWS\LastGood\INF\oem66.PNF ()

Checking for CPL files...
8/4/2004 3:56:58 AM 298496 C:\WINDOWS\SYSTEM32\sysdm.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 549888 C:\WINDOWS\SYSTEM32\appwiz.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 68608 C:\WINDOWS\SYSTEM32\joy.cpl (Microsoft Corporation)
8/18/2001 5:00:00 AM 187904 C:\WINDOWS\SYSTEM32\main.cpl (Microsoft Corporation)
11/10/2005 1:03:50 PM 49265 C:\WINDOWS\SYSTEM32\jpicpl32.cpl (Sun Microsystems, Inc.)
8/18/2001 5:00:00 AM 35840 C:\WINDOWS\SYSTEM32\ncpa.cpl (Microsoft Corporation)
8/18/2001 5:00:00 AM 28160 C:\WINDOWS\SYSTEM32\telephon.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 25600 C:\WINDOWS\SYSTEM32\netsetup.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 129536 C:\WINDOWS\SYSTEM32\intl.cpl (Microsoft Corporation)
12/4/1999 4:11:30 AM 151552 C:\WINDOWS\SYSTEM32\UILib.cpl (Sony Corporation)
1/6/2004 4:02:36 PM 323072 C:\WINDOWS\SYSTEM32\QuickTime.cpl (Apple Computer, Inc.)
10/17/2006 12:05:48 PM 1817088 C:\WINDOWS\SYSTEM32\inetcpl.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 94208 C:\WINDOWS\SYSTEM32\timedate.cpl (Microsoft Corporation)
5/26/2005 4:16:30 AM 174360 C:\WINDOWS\SYSTEM32\wuaucpl.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 155136 C:\WINDOWS\SYSTEM32\hdwwiz.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 68608 C:\WINDOWS\SYSTEM32\access.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 114688 C:\WINDOWS\SYSTEM32\powercfg.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 32768 C:\WINDOWS\SYSTEM32\odbccp32.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 257024 C:\WINDOWS\SYSTEM32\nusrmgr.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 135168 C:\WINDOWS\SYSTEM32\desk.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 148480 C:\WINDOWS\SYSTEM32\wscui.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 618496 C:\WINDOWS\SYSTEM32\mmsys.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 380416 C:\WINDOWS\SYSTEM32\irprops.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 80384 C:\WINDOWS\SYSTEM32\firewall.cpl (Microsoft Corporation)
8/4/2004 3:56:58 AM 110592 C:\WINDOWS\SYSTEM32\bthprops.cpl (Microsoft Corporation)
10/17/2006 12:05:48 PM 1817088 C:\WINDOWS\SYSTEM32\dllcache\inetcpl.cpl (Microsoft Corporation)

Checking for Downloaded Program Files...
{02BCC737-B171-4746-94C9-0D8A0B2C0089} - Microsoft Office Template and Media Control - CodeBase = http://office.microsoft.com/templates/ieawsdc.cab
{02CF1781-EA91-4FA5-A200-646E8241987C} - VaioInfo.CMClass - CodeBase = http://esupport.sony.com/VaioInfo.CAB
{17492023-C23A-453E-A040-C7C580BBF700} - Windows Genuine Advantage Validation Tool - CodeBase = http://go.microsoft.com/fwlink/?linkid=39204
{1F2F4C9E-6F09-47BC-970D-3C54734667FE} - LSSupCtl Class - CodeBase = https://www-secure.symantec.com/techsup ... SupCtl.cab
{215B8138-A3CF-44C5-803F-8226143CFC0A} - Trend Micro ActiveX Scan Agent 6.5 - CodeBase = http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
{2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - Symantec AntiVirus scanner - CodeBase = http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
{30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - YInstStarter Class - CodeBase = D:\Program Files\Common\yinsthelper.dll
{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - Office Update Installation Engine - CodeBase = http://office.microsoft.com/officeupdat ... /opuc2.cab
{5ED80217-570B-4DA9-BF44-BE107C0EC166} - Windows Live Safety Center Base Module - CodeBase = http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
{6414512B-B978-451D-A0D8-FCFDF33E833C} - WUWebControl Class - CodeBase = http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122505331809
{644E432F-49D3-41A1-8DD5-E099162EEEC5} - Symantec RuFSI Utility Class - CodeBase = http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
{6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - MUWebControl Class - CodeBase = http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126567884996
{7B297BFD-85E4-4092-B2AF-16A91B2EA103} - WScanCtl Class - CodeBase = http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
{8AD9C840-044E-11D1-B3E9-00805F499D93} - Java Plug-in 1.5.0_06 - CodeBase = http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
{9F1C11AA-197B-4942-BA54-47A8489BB47F} - Update Class - CodeBase = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?39071.2281018519
{AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - Get_ActiveX Control - CodeBase = https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
{B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - - CodeBase = http://www.trendmicro.com/spyware-scan/as4web.cab
{B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - MsnMessengerSetupDownloadControl Class - CodeBase = http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
{B49C4597-8721-4789-9250-315DFBD9F525} - IWinAmpActiveX Class - CodeBase = http://cdn.digitalcity.com/radio/ampx/a ... _en_dl.cab
{BCBC9371-595D-11D4-A96D-00105A1CEF6C} - View22RTE Class - CodeBase = http://66.242.36.116/view22/View22RTE.cab
{C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - Office Update Installation Engine - CodeBase = http://office.microsoft.com/officeupdat ... /opuc4.cab
{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - Java Plug-in 1.5.0_06 - CodeBase = http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - Java Plug-in 1.5.0_06 - CodeBase = http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
{D27CDB6E-AE6D-11CF-96B8-444553540000} - - CodeBase = http://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Microsoft XML Parser for Java - - CodeBase =

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

Checking files in %ALLUSERSPROFILE%\Startup folder...
9/8/2001 10:15:20 AM HS 84 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini ()

Checking files in %ALLUSERSPROFILE%\Application Data folder...
9/8/2001 10:04:04 AM HS 62 C:\Documents and Settings\All Users\Application Data\desktop.ini ()
6/23/2006 2:39:50 PM 9726 C:\Documents and Settings\All Users\Application Data\hpzinstall.log ()

Checking files in %USERPROFILE%\Startup folder...
9/8/2001 10:15:20 AM HS 84 C:\Documents and Settings\Michelle\Start Menu\Programs\Startup\desktop.ini ()

Checking files in %USERPROFILE%\Application Data folder...
9/8/2001 10:04:02 AM HS 62 C:\Documents and Settings\Michelle\Application Data\desktop.ini ()
8/17/2006 5:26:06 AM 131496 C:\Documents and Settings\Michelle\Application Data\GDIPFONTCACHEV1.DAT ()

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

>>> Internet Explorer Settings <<<


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
\\Start Page - http://go.microsoft.com/fwlink/?LinkId=69157
\\Search Bar - http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
\\Search Page - http://go.microsoft.com/fwlink/?LinkId=54896
\\Default_Page_URL - http://go.microsoft.com/fwlink/?LinkId=69157
\\Default_Search_URL - http://go.microsoft.com/fwlink/?LinkId=54896

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main]
\\Start Page - http://www.myspace.com/
\\Search Bar - http://www.google.com/ie
\\Search Page - http://www.google.com

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search]
\\CustomizeSearch - http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
\\SearchAssistant - http://www.google.com/ie


[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
\\{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Microsoft Url Search Hook = C:\WINDOWS\system32\ieframe.dll (Microsoft Corporation)

>>> BHO's <<<
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - AcroIEHlprObj Class = D:\Program Files\Adobe\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - SSVHelper Class = C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
\{BDF3E430-B101-42AD-A544-FADC6B084872} - CNavExtBho Class = D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll (Symantec Corporation)

>>> Internet Explorer Bars, Toolbars and Extensions <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
\{4528BBE0-4E08-11D5-AD55-00010333D0AD} - = ()
\{4D5C8C25-D075-11d0-B416-00C04FB90376} - &Tip of the Day = %SystemRoot%\System32\shdocvw.dll (Microsoft Corporation)

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
\{32683183-48a0-441b-a342-7c2a440a9478} - = ()
\{4528BBE0-4E08-11D5-AD55-00010333D0AD} - = ()
\{C4EE31F3-4768-11D2-BE5C-00A0C9A83DA1} - File Search Explorer Band = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\{EFA24E61-B078-11D0-89E4-00C04FC9E26E} - Favorites Band = %SystemRoot%\System32\shdocvw.dll (Microsoft Corporation)
\{EFA24E64-B078-11D0-89E4-00C04FC9E26E} - Explorer Band = %SystemRoot%\System32\shdocvw.dll (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]
\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - Norton AntiVirus = D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll (Symantec Corporation)

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
\WebBrowser\\{01E04581-4EEE-11D0-BFE9-00AA005B4383} - &Address = %SystemRoot%\System32\browseui.dll (Microsoft Corporation)
\WebBrowser\\{0E5CBF21-D15F-11D0-8301-00AA005B4383} - &Links = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar = ()
\WebBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - Norton AntiVirus = D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll (Symantec Corporation)
\WebBrowser\\{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - = ()
\WebBrowser\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} - = ()
\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} - = ()

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\CmdMapping]
\\{09195BA5-24FC-49A1-B35D-49880A26D611} - 8192 =
\\NEXTID - 8201
\\{4CFA9AE1-43D4-4685-B898-E88CAFA2CF11} - 8193 =
\\{C6914DAC-5F7C-4D7A-A211-C00FA0878D1D} - 8194 =
\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} - 8195 =
\\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - 8196 =
\\{FB5F1910-F110-11d2-BB9E-00C04F795683} - 8197 = Windows Messenger
\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - 8198 = Sun Java Console
\\{A75C6120-9B36-11d4-A3F0-009027427750} - 8199 =
\\{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - 8200 = Yahoo! Messenger

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
\CmdMapping - MenuText: = ()
\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - MenuText: Sun Java Console = C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - MenuText: Sun Java Console = C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)(HKCU CLSID)
\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - MenuText: = ()
\{e2e2dd38-d088-4134-82b7-f2ba38496583} - MenuText: @xpsp3res.dll,-20001 = ()
\{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - ButtonText: Yahoo! Messenger = D:\Program Files\Messenger\YahooMessenger.exe (Yahoo! Inc.)
\{FB5F1910-F110-11d2-BB9E-00C04F795683} - ButtonText: Messenger = C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)

>>> Approved Shell Extensions (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
\\{88895560-9AA2-1069-930E-00AA0030EBC8} - HyperTerminal Icon Ext = C:\WINDOWS\System32\hticons.dll (Hilgraeve, Inc.)
\\{0DF44EAA-FF21-4412-828E-260A8728E7F1} - Taskbar and Start Menu = ()
\\{7A9D77BD-5403-11d2-8785-2E0420524153} - User Accounts = ()
\\{6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9} - MediaFace extension = C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll (Fellowes, Inc.)
\\{E0D79304-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79305-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79306-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79307-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{5464D816-CF16-4784-B9F3-75C0DB52B499} - Yahoo! Mail = D:\PROGRA~1\Common\ymmapi.dll (Yahoo! Inc.)
\\ - = ()
\\{00E7B358-F65B-4dcf-83DF-CD026B94BFD4} - Autoplay for SlideShow = ()

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

>>> Context Menu Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\Software\Classes\*\shellex\ContextMenuHandlers]
\MediaFaceExtension - {6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9} = C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll (Fellowes, Inc.)
\Symantec.Norton.Antivirus.IEContextMenu - {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll (Symantec Corporation)
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\Yahoo! Mail - {5464D816-CF16-4784-B9F3-75C0DB52B499} = D:\PROGRA~1\Common\ymmapi.dll (Yahoo! Inc.)

[HKEY_LOCAL_MACHINE\Software\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers]

[HKEY_LOCAL_MACHINE\Software\Classes\Directory\shellex\ContextMenuHandlers]
\MediaFaceExtension - {6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9} = C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll (Fellowes, Inc.)
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)

[HKEY_LOCAL_MACHINE\Software\Classes\Directory\BackGround\shellex\ContextMenuHandlers]

[HKEY_LOCAL_MACHINE\Software\Classes\Folder\shellex\ContextMenuHandlers]
\Symantec.Norton.Antivirus.IEContextMenu - {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll (Symantec Corporation)
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)

>>> Column Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
\{F9DB5320-233E-11D1-9F84-707F02C10627} - PDF Column Info = D:\Program Files\Adobe\ActiveX\PDFShell.dll (Adobe Systems, Inc.)

>>> Registry Run Keys <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
Zone Labs Client - D:\Program Files\ZoneAlarm\ZoneAlarm\zlclient.exe (Zone Labs, LLC)
LWBMOUSE - C:\Program Files\Tech\Wheel Mouse\5.0\MOUSE32A.EXE ()
ccApp - C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
ATIPTA - C:\WINDOWS\SYSTEM32\atiptaxx.exe (ATI Technologies, Inc.)
Apoint - C:\Program Files\Apoint\Apoint.exe (Alps Electric Co., Ltd.)
MSConfig - C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
ctfmon.exe - C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation)
updateMgr - D:\Program Files\Adobe\Reader\AdobeUpdateManager.exe (Adobe Systems Incorporated)

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

>>> Startup Links <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\\Common Startup]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini ()

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\\Startup]
C:\Documents and Settings\Michelle\Start Menu\Programs\Startup\desktop.ini ()

>>> MSConfig Disabled Items <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\ExpandFrom

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\ExpandTo

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services
GBPoll 2
AOL TopSpeedMonitor 3
AOL ACS 3
WMPNetworkSvc 2


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk
location Common Startup
item Adobe Reader Speed Launch
command D:\PROGRA~1\Adobe\Reader\READER~1.EXE

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk
location Common Startup
command D:\PROGRA~1\MICROS~1\Office10\OSA.EXE -b -l
item Microsoft Office

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Norton GoBack.lnk
location Common Startup
item Norton GoBack

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^Michelle^Start Menu^Programs^Startup^Norton Disk Doctor.lnk
location Startup
command D:\PROGRA~1\NORTON~1\NORTON~1\NDD32.EXE /q
item Norton Disk Doctor

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\AOL Fast Start
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item AOL
hkey HKCU
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\AOLDialer
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item AOLDial
hkey HKLM
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\MediaFace Integration
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item SetHook
hkey HKLM
command C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Norton SystemWorks
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item cfgwiz
hkey HKCU
command "D:\Program Files\Norton System Works\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Pure Networks Port Magic
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item PortAOL
hkey HKLM
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\QuickTime Task
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item qttask
hkey HKLM
command "C:\Program Files\QuickTime\qttask.exe" -atboottime
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SunJavaUpdateSched
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item jusched
hkey HKLM
command C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\WMPNSCFG
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item WMPNSCFG
hkey HKCU
command C:\Program Files\Windows Media Player\WMPNSCFG.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Yahoo! Pager
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ypager
hkey HKCU
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state
system.ini 0
win.ini 0
bootini 0
services 2
startup 2


[All Users Startup Folder Disabled Items]

[Current User Startup Folder Disabled Items]

>>> User Agent Post Platform <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
\\Q312461 -

>>> AppInit Dll's <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs]

>>> Image File Execution Options <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
\Your Image File Name Here without a path - Debugger = ntsd -d

>>> Shell Service Object Delay Load <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
\\PostBootReminder - {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\\CDBurn - {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\\WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = C:\WINDOWS\system32\webcheck.dll (Microsoft Corporation)
\\SysTray - {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\System32\stobject.dll (Microsoft Corporation)
\\WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} = C:\WINDOWS\system32\WPDShServiceObj.dll (Microsoft Corporation)

>>> Shell Execute Hooks <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} - URL Exec Hook = shell32.dll (Microsoft Corporation)

>>> Shared Task Scheduler <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
\\{438755C2-A8BA-11D1-B96B-00A0C90312E1} - Browseui preloader = %SystemRoot%\System32\browseui.dll (Microsoft Corporation)
\\{8C7461EF-2B13-11d2-BE35-3078302C2030} - Component Categories cache daemon = %SystemRoot%\System32\browseui.dll (Microsoft Corporation)

>>> Winlogon <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
\\UserInit = C:\WINDOWS\system32\userinit.exe,
\\Shell = Explorer.exe
\\System =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
\crypt32chain - crypt32.dll = (Microsoft Corporation)
\cryptnet - cryptnet.dll = (Microsoft Corporation)
\cscdll - cscdll.dll = (Microsoft Corporation)
\ScCertProp - wlnotify.dll = (Microsoft Corporation)
\Schedule - wlnotify.dll = (Microsoft Corporation)
\sclgntfy - sclgntfy.dll = (Microsoft Corporation)
\SensLogn - WlNotify.dll = (Microsoft Corporation)
\termsrv - wlnotify.dll = (Microsoft Corporation)
\WgaLogon - WgaLogon.dll = (Microsoft Corporation)
\wlballoon - wlnotify.dll = (Microsoft Corporation)

>>> DNS Name Servers <<<
{15A5ED0F-2CCE-45CF-B022-E94CFCF5C9C6} - (Linksys Wireless-B USB Network Adapter v2.
{9A4CE0E4-670F-4084-AC5C-ED82BCDA6202} - (1394 Net Adapter)
{BB7E4653-388D-4A04-9DAF-50BE8353B565} - (Realtek RTL8139/810x Family Fast Ethernet NIC)
{D90EFF13-F4A0-4264-8099-1D8C097BE02B} - ()
{E9D8B442-E0DE-408C-BE0E-B161B601E1EE} - (Linksys Wireless-B USB Network Adapter v2.

>>> All Winsock2 Catalogs <<<
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries]
\000000000001\\LibraryPath - %SystemRoot%\System32\mswsock.dll (Microsoft Corporation)
\000000000002\\LibraryPath - %SystemRoot%\System32\winrnr.dll (Microsoft Corporation)
\000000000003\\LibraryPath - %SystemRoot%\System32\mswsock.dll (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries]
\000000000001\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000002\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000003\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000004\\PackedCatalogItem - %SystemRoot%\system32\rsvpsp.dll (Microsoft Corporation)
\000000000005\\PackedCatalogItem - %SystemRoot%\system32\rsvpsp.dll (Microsoft Corporation)
\000000000006\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000007\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000008\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000009\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000010\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000011\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000012\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000013\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000014\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000015\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000016\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000017\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000018\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000019\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000020\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000021\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000022\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000023\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)

>>> Protocol Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler]
\ipp - ()
\msdaipp - ()

>>> Protocol Filters (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter]

>>> Selected AddOn's <<<


»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Download Gmer to your Desktop and unzip it to your Desktop.
http://www.majorgeeks.com/downloadget.p ... 536a70b307

Disconnect from internet and close running programs.
There is a small chance this application may crash your computer so save any work you have open.
Double click gmer.exe.
Let the gmer.sys driver load if asked.
If it gives you a warning at program start about rootkit activity and asks if you want to run scan...say Ok.
If no warning....
Click the rootkit tab
To the right of the program you will see a bunch of boxes that have been checked... leave everything checked. Then click the Scan button. Wait for the scan to finish.
Once done click the Copy button.
Open Notepad and hit ctrl+v to paste the log. Save the log to your desktop please.

Click the >>> tab. This will open up all available tabs for you.
Click the Autostart tab then the scan button. Once its done click the Copy button and paste it into a new notepad document. Post that logfile here.

GMER 1.0.12.12011 - http://www.gmer.net
Autostart scan 2007-01-16 02:38:11
Windows 5.1.2600 Service Pack 2


HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems@Windows = %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon@Userinit = C:\WINDOWS\system32\userinit.exe,

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon@DLLName = WgaLogon.dll

HKLM\SYSTEM\CurrentControlSet\Services\ >>>
Ati HotKey Poller@ = %SystemRoot%\System32\ati2evxx.exe
Automatic LiveUpdate Scheduler /*Automatic LiveUpdate Scheduler*/@ = "C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"
ccEvtMgr /*Symantec Event Manager*/@ = "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
ccSetMgr /*Symantec Settings Manager*/@ = "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
LexBceS /*LexBce Server*/@ = C:\WINDOWS\system32\LEXBCES.EXE
NPFMntor /*Norton AntiVirus Firewall Monitor Service*/@ = "D:\Program Files\Norton System Works\Norton AntiVirus\IWP\NPFMntor.exe"
NProtectService /*Norton Unerase Protection*/@ = D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
RpcLocator /*Remote Procedure Call (RPC) Locator*/@ = %SystemRoot%\System32\locator.exe
SBService /*ScriptBlocking Service*/@ = C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
ScsiPort@ = %SystemRoot%\system32\drivers\scsiport.sys
SNDSrvc /*Symantec Network Drivers Service*/@ = "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"
SNMP /*SNMP Service*/@ = %SystemRoot%\System32\snmp.exe
Speed Disk service /*Speed Disk service*/@ = D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
Spooler /*Print Spooler*/@ = %SystemRoot%\system32\spoolsv.exe
Symantec Core LC /*Symantec Core LC*/@ = C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
vsmon /*TrueVector Internet Monitor*/@ = C:\WINDOWS\system32\ZONELABS\vsmon.exe -service

HKLM\Software\Microsoft\Windows\CurrentVersion\Run >>>
@Zone Labs Client"D:\Program Files\ZoneAlarm\ZoneAlarm\zlclient.exe" = "D:\Program Files\ZoneAlarm\ZoneAlarm\zlclient.exe"
@LWBMOUSEC:\Program Files\Tech\Wheel Mouse\5.0\MOUSE32A.EXE = C:\Program Files\Tech\Wheel Mouse\5.0\MOUSE32A.EXE
@ccApp"C:\Program Files\Common Files\Symantec Shared\ccApp.exe" = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
@ATIPTAatiptaxx.exe = atiptaxx.exe
@ApointC:\Program Files\Apoint\Apoint.exe = C:\Program Files\Apoint\Apoint.exe
@MSConfigC:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto = C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

HKCU\Software\Microsoft\Windows\CurrentVersion\Run >>>
@ctfmon.exeC:\WINDOWS\system32\ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
@updateMgr"D:\Program Files\Adobe\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1 = "D:\Program Files\Adobe\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad@WPDShServiceObj = C:\WINDOWS\system32\WPDShServiceObj.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved >>>
@{30D02401-6A81-11d0-8274-00C04FD5AE38} /*IE Search Band*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{E7E4BC40-E76A-11CE-A9BB-00AA004AE837} /*Shell DocObject Viewer*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FBF23B40-E3F0-101B-8488-00AA003E56F8} /*InternetShortcut*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3C374A40-BAE4-11CF-BF7D-00AA006946EE} /*Microsoft Url History Service*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FF393560-C2A7-11CF-BFF4-444553540000} /*History*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{7BD29E00-76C1-11CF-9DD0-00A0C9034933} /*Temporary Internet Files*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{7BD29E01-76C1-11CF-9DD0-00A0C9034933} /*Temporary Internet Files*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{CFBFAE00-17A6-11D0-99CB-00C04FD64497} /*Microsoft Url Search Hook*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3DC7A020-0ACD-11CF-A9BB-00AA004AE837} /*The Internet*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{871C5380-42A0-1069-A2EA-08002B30309D} /*Internet Name Space*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{BDEADF00-C265-11D0-BCED-00A0C90AB50F} /*Web Folders*/C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
@{42042206-2D85-11D3-8CFF-005004838597} /*Microsoft Office HTML Icon Handler*/C:\Program Files\Microsoft Office\Office10\msohev.dll = C:\Program Files\Microsoft Office\Office10\msohev.dll
@{6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9} /*MediaFace extension*/C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll = C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll
@{E0D79304-84BE-11CE-9641-444553540000} /*WinZip*/C:\PROGRA~1\WINZIP\WZSHLSTB.DLL = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
@{E0D79305-84BE-11CE-9641-444553540000} /*WinZip*/C:\PROGRA~1\WINZIP\WZSHLSTB.DLL = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
@{E0D79306-84BE-11CE-9641-444553540000} /*WinZip*/C:\PROGRA~1\WINZIP\WZSHLSTB.DLL = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
@{E0D79307-84BE-11CE-9641-444553540000} /*WinZip*/C:\PROGRA~1\WINZIP\WZSHLSTB.DLL = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
@{596AB062-B4D2-4215-9F74-E9109B0A8153} /*Previous Versions Property Page*/C:\WINDOWS\System32\twext.dll = C:\WINDOWS\System32\twext.dll
@{9DB7A13C-F208-4981-8353-73CC61AE2783} /*Previous Versions*/C:\WINDOWS\System32\twext.dll = C:\WINDOWS\System32\twext.dll
@{692F0339-CBAA-47e6-B5B5-3B84DB604E87} /*Extensions Manager Folder*/C:\WINDOWS\system32\extmgr.dll = C:\WINDOWS\system32\extmgr.dll
@{5464D816-CF16-4784-B9F3-75C0DB52B499} /*Yahoo! Mail*/D:\PROGRA~1\Common\ymmapi.dll = D:\PROGRA~1\Common\ymmapi.dll
@(null) =
@{1530F7EE-5128-43BD-9977-84A4B0FAD7DF} /*PhotoToys*/C:\WINDOWS\system32\phototoys.dll = C:\WINDOWS\system32\phototoys.dll
@{00E7B358-F65B-4dcf-83DF-CD026B94BFD4} /*Autoplay for SlideShow*/(null) =
@{e82a2d71-5b2f-43a0-97b8-81be15854de8} /*ShellLink for Application References*/C:\WINDOWS\system32\dfshim.dll = C:\WINDOWS\system32\dfshim.dll
@{E37E2028-CE1A-4f42-AF05-6CEABC4E5D75} /*Shell Icon Handler for Application References*/C:\WINDOWS\system32\dfshim.dll = C:\WINDOWS\system32\dfshim.dll
@{07C45BB1-4A8C-4642-A1F5-237E7215FF66} /*IE Microsoft BrowserBand*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{1C1EDB47-CE22-4bbb-B608-77B48F83C823} /*IE Fade Task*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{205D7A97-F16D-4691-86EF-F3075DCCA57D} /*IE Menu Desk Bar*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3028902F-6374-48b2-8DC6-9725E775B926} /*IE AutoComplete*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{43886CD5-6529-41c4-A707-7B3C92C05E68} /*IE Navigation Bar*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{44C76ECD-F7FA-411c-9929-1B77BA77F524} /*IE Menu Site*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{4B78D326-D922-44f9-AF2A-07805C2A3560} /*IE Menu Band*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6038EF75-ABFC-4e59-AB6F-12D397F6568D} /*IE Microsoft History AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6B4ECC4F-16D1-4474-94AB-5A763F2A54AE} /*IE Tracking Shell Menu*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6CF48EF8-44CD-45d2-8832-A16EA016311B} /*IE IShellFolderBand*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{73CFD649-CD48-4fd8-A272-2070EA56526B} /*IE BandProxy*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{98FF6D4B-6387-4b0a-8FBD-C5C4BB17B4F8} /*IE MRU AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{9A096BB5-9DC3-4D1C-8526-C3CBF991EA4E} /*IE RSS Feeder Folder*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{9D958C62-3954-4b44-8FAB-C4670C1DB4C2} /*IE Microsoft Shell Folder AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{B31C5FAE-961F-415b-BAF0-E697A5178B94} /*IE Microsoft Multiple AutoComplete List Container*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{BC476F4C-D9D7-4100-8D4E-E043F6DEC409} /*Microsoft Browser Architecture*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{BFAD62EE-9D54-4b2a-BF3B-76F90697BD2A} /*IE Shell Rebar BandSite*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{E6EE9AAC-F76B-4947-8260-A9F136138E11} /*IE Shell Band Site Menu*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{F2CF5485-4E02-4f68-819C-B92DE9277049} /*&Links*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{F83DAC1C-9BB9-4f2b-B619-09819DA81B0E} /*IE Registry Tree Options Utility*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FAC3CBF6-8697-43d0-BAB9-DCD1FCE19D75} /*IE User Assist*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FDE7673D-2E19-4145-8376-BBD58C4BC7BA} /*IE Custom MRU AutoCompleted List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{35786D3C-B075-49b9-88DD-029876E11C01} /*Portable Devices*/%SystemRoot%\system32\wpdshext.dll = %SystemRoot%\system32\wpdshext.dll
@{D6791A63-E7E2-4fee-BF52-5DED8E86E9B8} /*Portable Devices Menu*/%SystemRoot%\system32\wpdshext.dll = %SystemRoot%\system32\wpdshext.dll

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\ >>>
MediaFaceExtension@{6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9} = C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll
Symantec.Norton.Antivirus.IEContextMenu@{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll
WinZip@{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
Yahoo! Mail@{5464D816-CF16-4784-B9F3-75C0DB52B499} = D:\PROGRA~1\Common\ymmapi.dll

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\ >>>
MediaFaceExtension@{6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9} = C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll
WinZip@{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\ >>>
Symantec.Norton.Antivirus.IEContextMenu@{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll
WinZip@{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects >>>
@{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}D:\Program Files\Adobe\ActiveX\AcroIEHelper.dll = D:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
@{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll = C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
@{BDF3E430-B101-42AD-A544-FADC6B084872}D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll = D:\Program Files\Norton System Works\Norton AntiVirus\NavShExt.dll

HKCU\Control Panel\[removed] = C:\WINDOWS\System32\logon.scr

HKLM\Software\Microsoft\Internet Explorer\Main >>>
@Default_Page_URLhttp://go.microsoft.com/fwlink/?LinkId=69157 = http://go.microsoft.com/fwlink/?LinkId=69157
@Start Pagehttp://go.microsoft.com/fwlink/?LinkId=69157 = http://go.microsoft.com/fwlink/?LinkId=69157

HKCU\Software\Microsoft\Internet Explorer\Main@Start Page = http://www.myspace.com/

HKLM\Software\Classes\PROTOCOLS\Handler\ >>>
cdo@CLSID = C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
dvd@CLSID = C:\WINDOWS\system32\msvidctl.dll
its@CLSID = C:\WINDOWS\System32\itss.dll
lid@CLSID = C:\WINDOWS\System32\msvidctl.dll
mhtml@CLSID = %SystemRoot%\System32\inetcomm.dll
ms-its@CLSID = C:\WINDOWS\System32\itss.dll
tv@CLSID = C:\WINDOWS\system32\msvidctl.dll

HKLM\Software\Classes\PROTOCOLS\Handler\wia@CLSID = C:\WINDOWS\System32\wiascr.dll

---- EOF - GMER 1.0.12 ----

I can't find any trace of a virus, but I do believe that Norton is causing your slow boot problems. You could try reinstalling the beast, but if it's acceptable, you might want to leave it alone. If it ain't broke, don't fix it.

Thank you so much for your help!! I'm glad that I'm virus and malware free! Woo Hoo! I did run Housecall again this evening (I do it once per week), and it didn't show the MSN SPYMONITOR this time. Maybe Spyware Blaster or something got rid of it. I'm not sure. Either way, I'm clean. Woo Hoo!!

As for the pesky Norton ... I think I'll take your advice and leave it alone for now. I'm going to be installing a new CD/DVD combo drive on my laptop in the very near future, so I think I'll just deal with the slow start-ups until I can uninstall Norton and then reinstall it. The combo drive I currently have is not working correctly, hence the reason why I purchased a new one.

Thanks again for all of your help. I greatly appreciate it!

Glad we could be of assistance.

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