IE Hijacked

Hi,

I hope you guys can help me. A couple of days ago, after installing IE7, I found IE browser would not work. When I open up an IE window, the page just freezes.

Also, for about a week before this happened I was experiencing adverts on webpages from the company Zango.

Many thanks.



SLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:01:15, on 10/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q105&bd=presario&pf=laptop
O15 - Trusted Zone: *.doginhispen.com
O15 - Trusted Zone: *.whataboutadog.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C1} (GameDesire Pool - http://67.15.101.3/g_bin/eng/billard8_2_0_0_24.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C5} (GameDesire Snooker) - http://67.15.101.3/g_bin/eng/snooker_2_0_0_24.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://www.xfm.co.uk/images/g_listennow_bg.gif

--
End of file - 12693 bytes

Hello KTfan

My name is SNOWHITE and I will be helping you with your Malware problem.

Please follow the steps below exactly in the order they are written:

Step #1

Download FindAWF.exe from here or here, and save it to your desktop.

• Double-click on the FindAWF.exe file to run it.
• It will open a command prompt and ask you to "Press any key to continue".
• You will be presented with a Menu.
• Press 1, then press Enter
• It may take a few minutes to complete so be patient.
• When it is complete, it will open a text file in notepad called AWF.txt.
• Please copy and paste the contents of the AWF.txt file in your next reply.

Step #2

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

What DSS will do:

• create a new System Restore point in Windows XP and Vista.
  
• clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
  
• check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

In your next post please include the following reports:

• FindAWF report
• dss scan reports main.txt and extra.txt

Let me know how the things went.

Regards,

Cheers for your help. All what you asked for below, apologies for the super long post.


FindAWF report


Find AWF report by noahdfear ©2006
Version 1.40

The current date is: 10/10/2007
The current time is: 18:04:14.65


bak folders found
~~~~~~~~~~~


Directory of C:\PROGRA~1\ITUNES\BAK

01/06/2007 16:51 257,088 iTunesHelper.exe
1 File(s) 257,088 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

27/04/2007 09:41 282,624 qttask.exe
1 File(s) 282,624 bytes

Directory of C:\PROGRA~1\REGSHAVE\BAK

04/02/2002 23:32 53,248 REGSHAVE.EXE
1 File(s) 53,248 bytes

Directory of C:\WINDOWS\SYSTEM32\BAK

04/08/2004 09:00 15,360 ctfmon.exe
17/06/2004 21:43 118,784 hkcmd.exe
17/06/2004 21:48 155,648 igfxtray.exe
3 File(s) 289,792 bytes

Directory of C:\PROGRA~1\ADOBE\PHOTOS~1.0\BAK

09/09/2005 02:18 57,344 apdproxy.exe
1 File(s) 57,344 bytes

Directory of C:\PROGRA~1\COMMON~1\SYMANT~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\GOOGLE\GOOGLE~1\BAK

23/05/2007 23:52 68,856 GoogleToolbarNotifier.exe
1 File(s) 68,856 bytes

Directory of C:\PROGRA~1\HEWLET~1\HPSHAR~1\BAK

17/04/2002 10:42 69,632 hpgs2wnd.exe
1 File(s) 69,632 bytes

Directory of C:\PROGRA~1\HEWLET~1\HPSOFT~1\BAK

17/02/2005 00:11 49,152 HPWuSchd2.exe
1 File(s) 49,152 bytes

Directory of C:\PROGRA~1\HP\HPCORE~1\BAK

22/12/2003 08:38 241,664 hpcmpmgr.exe
1 File(s) 241,664 bytes

Directory of C:\PROGRA~1\HPQ\DEFAUL~1\BAK

13/10/2004 18:34 229,438 cpqset.exe
1 File(s) 229,438 bytes

Directory of C:\PROGRA~1\HPQ\QUICKL~1\BAK

17/09/2004 17:19 290,816 EabServr.exe
1 File(s) 290,816 bytes

Directory of C:\PROGRA~1\SONY\SONICS~1\BAK

07/01/2006 02:36 81,920 SsAAD.exe
1 File(s) 81,920 bytes

Directory of C:\PROGRA~1\SYNAPT~1\SYNTP\BAK

05/10/2004 17:24 688,218 SynTPEnh.exe
05/10/2004 17:25 98,394 SynTPLpr.exe
2 File(s) 786,612 bytes

Directory of C:\PROGRA~1\COMMON~1\REAL\UPDATE~1\BAK

27/04/2006 19:21 180,269 realsched.exe
1 File(s) 180,269 bytes

Directory of C:\PROGRA~1\COMMON~1\SONIC\UPDATE~1\BAK

19/08/2003 02:01 110,592 sgtray.exe
1 File(s) 110,592 bytes

Directory of C:\PROGRA~1\HEWLET~1\DIGITA~1\UNLOAD\BAK

07/10/2002 00:23 90,112 hpqcmon.exe
1 File(s) 90,112 bytes

Directory of C:\PROGRA~1\JAVA\JRE16~2.0_0\BIN\BAK

12/07/2007 04:00 132,496 jusched.exe
1 File(s) 132,496 bytes

Directory of C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\BAK

04/03/2004 16:46 172,032 hpztsb10.exe
1 File(s) 172,032 bytes


Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

28172 6 Oct 2007 "C:\Program Files\iTunes\iTunesHelper.exe"
116288 26 Apr 2007 "C:\Program Files\Apple Software Update\Packages\iTunesSetupAdmin.exe"
257088 1 Jun 2007 "C:\Program Files\iTunes\bak\iTunesHelper.exe"
102400 22 Jun 2007 "C:\WINDOWS\Installer\{553E56C3-7AA1-45FE-A2FC-2C43DC27F765}\iTunesIco.exe"
116288 1 Jun 2007 "C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 7.2.0.35\iTunesSetupAdmin.exe"
116288 26 Apr 2007 "C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\T0S0YUNO\iTunesSetupAdmin[1].exe"
28172 6 Oct 2007 "C:\Program Files\QuickTime\qttask.exe"
282624 27 Apr 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
28172 6 Oct 2007 "C:\Program Files\REGSHAVE\REGSHAVE.EXE"
53248 4 Feb 2002 "C:\Program Files\REGSHAVE\bak\REGSHAVE.EXE"
15360 4 Aug 2004 "C:\WINDOWS\system32\ctfmon.exe"
15360 4 Aug 2004 "C:\WINDOWS\system32\bak\ctfmon.exe"
118784 17 Jun 2004 "C:\swsetup\Video\hkcmd.exe"
28172 6 Oct 2007 "C:\WINDOWS\system32\hkcmd.exe"
118784 17 Jun 2004 "C:\swsetup\Video\Win2000\hkcmd.exe"
118784 17 Jun 2004 "C:\WINDOWS\system32\bak\hkcmd.exe"
155648 17 Jun 2004 "C:\swsetup\Video\igfxtray.exe"
28172 6 Oct 2007 "C:\WINDOWS\system32\igfxtray.exe"
155648 17 Jun 2004 "C:\swsetup\Video\Win2000\igfxtray.exe"
155648 17 Jun 2004 "C:\WINDOWS\system32\bak\igfxtray.exe"
28172 6 Oct 2007 "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
57344 9 Sep 2005 "C:\Program Files\Adobe\Photoshop Elements 4.0\bak\apdproxy.exe"
57344 21 Sep 2005 "C:\Program Files\Adobe\Adobe Premiere Elements 2.0\APD\Photo Downloader\apdproxy.exe"
52272 26 Jan 2007 "C:\Program Files\Google\googletoolbar4user.exe"
28172 6 Oct 2007 "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
552096 29 May 2005 "C:\Documents and Settings\Megan Brown\My Documents\Programs\GoogleToolbarInstaller.exe"
559784 27 Apr 2006 "C:\Program Files\Common Files\Real\GToolbar\GoogleToolbarInstaller.exe"
138168 26 Jan 2007 "C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe"
68856 23 May 2007 "C:\Program Files\Google\GoogleToolbarNotifier\bak\GoogleToolbarNotifier.exe"
559784 25 Apr 2006 "C:\Documents and Settings\Megan Brown\Application Data\Real\GOOGLE_TOOLBAR\googletoolbarinstaller.exe"
28172 6 Oct 2007 "C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe"
69632 17 Apr 2002 "C:\Program Files\Hewlett-Packard\HP Share-to-Web\bak\hpgs2wnd.exe"
28172 6 Oct 2007 "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
49152 17 Feb 2005 "C:\Program Files\Hewlett-Packard\HP Software Update\bak\HPWuSchd2.exe"
28172 6 Oct 2007 "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
241664 22 Dec 2003 "C:\Program Files\HP\hpcoretech\bak\hpcmpmgr.exe"
28172 6 Oct 2007 "C:\Program Files\HPQ\Default Settings\cpqset.exe"
229438 13 Oct 2004 "C:\Program Files\HPQ\Default Settings\bak\cpqset.exe"
28172 6 Oct 2007 "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe"
290816 17 Sep 2004 "C:\Program Files\HPQ\Quick Launch Buttons\bak\EabServr.exe"
28172 6 Oct 2007 "C:\Program Files\Sony\SonicStage\SsAAD.exe"
81920 7 Jan 2006 "C:\Program Files\Sony\SonicStage\bak\SsAAD.exe"
688218 5 Oct 2004 "C:\swsetup\Touchpad\SynTPEnh.exe"
28172 6 Oct 2007 "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
688218 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\bak\SynTPEnh.exe"
688218 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\Media\SynTPEnh.exe"
98394 5 Oct 2004 "C:\swsetup\Touchpad\SynTPLpr.exe"
28172 6 Oct 2007 "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
98394 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\bak\SynTPLpr.exe"
98394 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\Media\SynTPLpr.exe"
28172 6 Oct 2007 "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"
180269 27 Apr 2006 "C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe"
28172 6 Oct 2007 "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe"
110592 19 Aug 2003 "C:\Program Files\Common Files\Sonic\Update Manager\bak\sgtray.exe"
28172 6 Oct 2007 "C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe"
90112 7 Oct 2002 "C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\bak\hpqcmon.exe"
32881 3 Jun 2004 "C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe"
36975 13 Apr 2005 "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
49263 9 Nov 2006 "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
36975 10 Nov 2005 "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe"
83608 14 Mar 2007 "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
28172 6 Oct 2007 "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
132496 12 Jul 2007 "C:\Program Files\Java\jre1.6.0_02\bin\bak\jusched.exe"
28172 6 Oct 2007 "C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe"
172032 4 Mar 2004 "C:\WINDOWS\system32\spool\drivers\w32x86\3\bak\hpztsb10.exe"


end of report


---------------------------------------------------

main.txt

Deckard's System Scanner v20070905.67
Run by [removed] on 2007-10-10 18:12:06
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
89: 2007-10-10 17:12:25 UTC - RP909 - Deckard's System Scanner Restore Point
88: 2007-10-10 11:06:01 UTC - RP908 - Software Distribution Service 3.0
87: 2007-10-09 16:01:37 UTC - RP907 - Software Distribution Service 3.0
86: 2007-10-08 16:25:32 UTC - RP906 - Software Distribution Service 3.0
85: 2007-10-08 03:32:12 UTC - RP905 - Restore Operation


-- First Restore Point --
1: 2007-08-05 18:34:46 UTC - RP821 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 479 MiB (512 MiB recommended).
System Drive C: has 2 GiB (less than 15%) free.


-- HijackThis (run as Megan Brown.exe) -----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:18:49, on 10/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Megan Brown\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Megan Brown.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q105&bd=presario&pf=laptop
O15 - Trusted Zone: *.doginhispen.com
O15 - Trusted Zone: *.whataboutadog.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C1} (GameDesire Pool - http://67.15.101.3/g_bin/eng/billard8_2_0_0_24.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C5} (GameDesire Snooker) - http://67.15.101.3/g_bin/eng/snooker_2_0_0_24.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://www.xfm.co.uk/images/g_listennow_bg.gif

--
End of file - 12608 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 STEC3 - c:\windows\system32\stec3.sys <Not Verified; AntiCracking; SVKP driver for NT>
R3 Pcouffin (Low level access layer for CD devices) - c:\windows\system32\drivers\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine>

S3 APLMp50 (APLMp50 NDIS Protocol Driver) - c:\windows\system32\drivers\aplmp50.sys <Not Verified; Printing Communications Assoc., Inc. (PCAUSA); PCAUSA Rawether for Windows>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 AdobeActiveFileMonitor4.0 (Adobe Active File Monitor V4) - c:\program files\adobe\photoshop elements 4.0\photoshopelementsfileagent.exe
R2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" <Not Verified; Viewpoint Corporation; Viewpoint Manager>

S3 hpqwmi (HP WMI Interface) - c:\program files\hpq\shared\hpqwmi.exe <Not Verified; Hewlett-Packard Development Company, L.P.; hpqwmi Module>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3080103C&REV_10\4&16793A72&0&00F0
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek RTL8139/810x Family Fast Ethernet NIC
PNP Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3080103C&REV_10\4&16793A72&0&00F0
Service: RTL8023xp

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/Wireless 2200BG Network Connection
Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_12F6103C&REV_05\4&16793A72&0&30F0
Manufacturer: Intel(R) Corporation
Name: Intel(R) PRO/Wireless 2200BG Network Connection
PNP Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_12F6103C&REV_05\4&16793A72&0&30F0
Service: w29n51

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\4DDDA2C09F00
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\4DDDA2C09F00
Service: NIC1394


-- Scheduled Tasks -------------------------------------------------------------

2007-10-05 23:29:48 634 --a------ C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Megan Brown.job


-- Files created between 2007-09-10 and 2007-10-10 -----------------------------

2007-10-10 16:51:31 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-10-10 15:22:26 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-10-09 00:01:00 1156 --a------ C:\WINDOWS\mozver.dat
2007-10-08 23:43:19 0 d-------- C:\Program Files\Trend Micro
2007-10-08 17:41:14 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\Mozilla
2007-10-06 18:20:02 0 d-------- C:\Program Files\WinBudget
2007-10-06 04:08:50 0 d-------- C:\WINDOWS\system32\bak
2007-09-17 00:53:32 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\Viewpoint


-- Find3M Report ---------------------------------------------------------------

2007-10-10 18:14:42 0 d-------- C:\Program Files\Common Files\Symantec Shared
2007-10-10 16:51:31 0 d-------- C:\Program Files\Common Files
2007-10-09 00:16:37 0 d-------- C:\Program Files\WildTangent
2007-10-06 18:14:56 0 d-------- C:\Program Files\QuickTime
2007-10-06 18:14:56 0 d-------- C:\Program Files\iTunes
2007-10-06 18:14:54 0 d-------- C:\Program Files\REGSHAVE
2007-10-06 18:12:09 28172 --a------ C:\WINDOWS\system32\igfxtray.exe
2007-10-06 18:12:09 28172 --a------ C:\WINDOWS\system32\hkcmd.exe
2007-10-06 00:13:37 0 d-------- C:\Program Files\Norton Internet Security
2007-09-20 21:40:14 0 d-------- C:\Program Files\Winamp
2007-09-20 00:00:35 17540 --a------ C:\Documents and Settings\Megan Brown\Application Data\wklnhst.dat
2007-09-01 01:55:41 0 d-------- C:\Program Files\Google
2007-08-17 19:50:25 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\AdobeUM
2007-08-15 14:20:38 0 d-------- C:\Program Files\MSXML 6.0
2007-08-14 17:58:45 0 d-------- C:\Program Files\Symantec
2007-08-14 17:40:59 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\Symantec
2007-08-13 21:35:06 0 d-------- C:\Program Files\LimeWire
2007-08-13 18:00:12 0 d--h----- C:\Program Files\InstallShield Installation Information
2007-08-13 17:50:59 0 d-------- C:\Program Files\Veoh Networks
2007-08-13 15:33:14 0 d-------- C:\Program Files\Java
2007-07-14 21:34:56 1024 --a------ C:\Documents and Settings\Megan Brown\Application Data\WavCodec.wff


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [06/10/2007 18:12]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [06/10/2007 18:12]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [06/10/2007 18:12]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [06/10/2007 18:12]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [06/10/2007 18:12]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [06/10/2007 18:12]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [06/10/2007 18:12]
"Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [06/10/2007 18:12]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe" [06/10/2007 18:12]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [06/10/2007 18:12]
"CamMonitor"="C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe" [06/10/2007 18:12]
"Share-to-Web Namespace Daemon"="C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" [06/10/2007 18:12]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [06/10/2007 18:12]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe" [06/10/2007 18:12]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [06/10/2007 18:12]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [06/10/2007 18:12]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/10/2007 18:12]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [06/10/2007 18:12]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [06/10/2007 18:12]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [12/03/2007 18:30]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [10/01/2007 06:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [14/01/2007 08:11]
"SpyHunter"="" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 14:00]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [06/10/2007 18:12]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [31/08/2007 16:46]

C:\Documents and Settings\Megan Brown\Start Menu\Programs\Startup\
Adobe Gamma.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [16/03/2005 21:16:50]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [03/07/2006 18:27:38]
Ulead Photo Express 3.0 SE Calendar Checker.lnk - C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe [05/07/2005 15:46:50]

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2007-10-10 18:20:58 ------------

-----------------------------------------------

extra.txt

Deckard's System Scanner v20070905.67
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) M processor 1.50GHz
Percentage of Memory in Use: 37%
Physical Memory (total/avail): 478.42 MiB / 297.98 MiB
Pagefile Memory (total/avail): 1121 MiB / 795.98 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1965.86 MiB

C: is Fixed (NTFS) - 55.88 GiB total, 2 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - ST960821A - 55.89 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 55.88 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.

FW: Norton Internet Security v2007 (Symantec Corporation)
AV: Norton Internet Security v2007 (Symantec Corporation)

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Megan Brown\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MEGAN
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Megan Brown
LOGONSERVER=\\MEGAN
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Adobe\AGL;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 13 Stepping 8, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0d08
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\MEGANB~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\MEGANB~1\LOCALS~1\Temp
USERDOMAIN=MEGAN
USERNAME=Megan Brown
USERPROFILE=C:\Documents and Settings\Megan Brown
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Megan Brown (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\Program Files\DivX\ConverterUninstall.exe /CONVERTER
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> Dummy
--> MsiExec.exe /I{C98E5F1B-5C2B-4FD1-BDF9-F3779DCAAA16}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88E5FCB8-5F25-11D5-B16F-0800460222F0}\setup.exe" -l0x9 UNINSTALL
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D76298C2-E532-4A11-BCFF-76F3F19DA84D}\setup.exe" UNINSTALL
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
ABBYY FineReader 4.0 Sprint --> C:\WINDOWS\bitdeins.exe C:\PROGRA~1\ABBYYF~1.0SP\bitdeins.ini
Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Common File Installer --> MsiExec.exe /I{8EDBA74D-0686-4C99-BFDD-F894678E5102}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Help Center 2.0 --> MsiExec.exe /I{8FFC924C-ED06-44CB-8867-3CA778ECE903}
Adobe Photoshop Elements 4.0 --> msiexec /I {EBB7C1C1-D439-4D9B-9FDC-954C10F266B0}
Adobe Premiere Elements 2.0 --> msiexec /I {11C98E1A-EC91-4B38-B44C-C562292D8453}
Adobe Reader 6.0.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A00000000001}
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Software Update --> MsiExec.exe /I{A260B422-70E1-41E2-957D-F76FA21266D5}
Audio Recorder for FREE v5.6 --> "C:\Program Files\Audio Recorder for FREE\unins000.exe"
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
BitTorrent 5.0.7 --> "C:\Program Files\BitTorrent\uninstall.exe"
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
Codec Pack - All In 1 6.0.3.0 --> C:\WINDOWS\iun6002.exe "C:\Program Files\Codec Pack - All In 1\irunin.ini"
Conexant AC-Link Audio --> CIAunwdm.exe
Crush'Em 2.0 --> C:\WINDOWS\Crush'Em 2.0\UNWISE.EXE C:\WINDOWS\Crush'Em 2.0\install.log
Diamond 1200Plus v1.0 --> C:\PROGRA~1\DIAMON~1\Driver\UNINST.EXE
DivX Codec --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Content Uploader --> C:\Program Files\DivX\DivXContentUploaderUninstall.exe /CUPLOADER
DivX Converter --> C:\Program Files\DivX\ConverterUninstall.exe /CONVERTER
DivX Player --> C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
EA SPORTS online 2004 --> C:\Program Files\EA SPORTS\EA SPORTS online\EASOUNInstaller.exe
Easy Internet Sign-up --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
FinePixViewer Ver.4.2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{24ED4D80-8294-11D5-96CD-0040266301AD}\SETUP.EXE"
Football Manager 2006 --> MsiExec.exe /X{49CFD5D9-0556-4037-B7D6-E13ED4BEA4C5}
FUJIFILM USB Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5490882C-6961-11D5-BAE5-00E0188E010B}\SETUP.EXE"
GameDesire-Pool & Snooker --> C:\Program Files\Ganymede\uninstaller.exe
Genuine Fractals PrintPro Trial --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EFA3713E-D587-4542-8120-EF7BF7E19344}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar4.dll"
GTK+ Runtime 2.6.9 rev a (remove only) --> C:\Program Files\Common Files\GTK\2.0\uninst.exe
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Deskjet 3840 --> msiexec /x{B1591C79-1C35-4E09-AA15-F7D6923AFB96}
HP Memories Disc --> MsiExec.exe /X{B376402D-58EA-45EA-BD50-DD924EB67A70}
HP Photo and Imaging 2.0 - Photosmart Cameras --> MsiExec.exe /X{A023A2D1-8BD3-4B3D-8077-CD9DDA489CB5}
HP Software Update --> MsiExec.exe /X{15EE79F4-4ED1-4267-9B0F-351009325D7D}
ImageMixer VCD2 for FinePix --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{934E9442-D305-4ACF-AD87-A6C11D677CB9}\setup.exe"
Intel(R) Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_3582
InterVideo WinDVD --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iPod for Windows 2005-03-23 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{44A537A5-859C-43A6-8285-C0668142A090} /l1033
iTunes --> MsiExec.exe /I{553E56C3-7AA1-45FE-A2FC-2C43DC27F765}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150030}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java 2 Runtime Environment, SE v1.4.2_05 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142050}
Java(TM) 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(TM) SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Windows Journal Viewer --> MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8}
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
Mozilla Firefox (2.0.0.7) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSRedist --> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
Music Visualizer Library 1.4.00 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3B24B725-D81F-442D-8CE5-2AF05A4A4CC9}\Setup.exe" -l0x9
Nikon FotoShare --> C:\Program Files\Nikon\FotoShare\Uninstal.exe C:\PROGRA~1\Nikon\FOTOSH~1\INSTALL.LOG
Nikon Message Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}\Setup.exe" -l0x9 UNINSTALL
Norton AntiVirus --> MsiExec.exe /X{830D8CBD-C668-49e2-A969-C2C2106332E0}
Norton Confidential Browser Component --> MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Protection Component --> MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Norton Internet Security --> MsiExec.exe /I{48185814-A224-447A-81DA-71BD20580E1B}
Norton Internet Security --> MsiExec.exe /I{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}
Norton Internet Security --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}_10_2_0_30\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}.exe" /X
Norton Protection Center --> MsiExec.exe /I{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}
OpenMG Limited Patch 4.4-06-13-19-01 --> C:\Program Files\Common Files\Sony Shared\OpenMG\HotFixes\HotFix4.4-06-13-19-01\HotFixSetup\setup.exe /u
OpenMG Secure Module 4.4.00 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{CFB17307-B244-4EAD-AE8E-CDAF440477C2} UNINSTALL
PictureProject --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FF3999BE-1A7B-4738-88AA-97BF14094A4A}\Setup.exe" -l0x9 UNINSTALL
Puzzl'Em 1.0 Beta2 --> C:\WINDOWS\Puzzl'Em1.0Beta2\UNWISE.EXE C:\WINDOWS\Puzzl'Em1.0Beta2\install.log
Quick Launch Buttons 5.00 C2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CEB326EC-8F40-47B2-BA22-BB092565D66F}\setup.exe" -l0x9 -uninst
QuickTime --> MsiExec.exe /I{08094E03-AFE4-4853-9D31-6D0743DF5328}
RAW FILE CONVERTER LE --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D680C913-5955-469D-9D88-C1940F7506D6}\SETUP.EXE" -l0x9
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
SoftV92 Data Fax Modem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_8086&DEV_24C6&SUBSYS_3080103C\HXFSETUP.EXE -U -Ihpm30805.inf
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
SonicStage 3.4 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A0EB195B-5876-48E6-879D-33D4B2102610}\setup.exe" -l0x9 UNINSTALL -removeonly
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Symantec KB-DocID:2003093015493306 --> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Texas Instruments PCIxx21/x515 drivers. --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{C569D686-A444-4AF0-A437-15CBB2816E34}
These Girls Rock 1 Screen Saver --> C:\WINDOWS\system32\RemoveScr.exe These Girls Rock 1
Ulead Photo Express 3.0 SE --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\Uninst.isu" -c"C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\IS32Inst.dll"
Ultra Video To Flash Converter 2.0 --> "C:\Program Files\Ultra Video To Flash Converter\unins000.exe"
Viewpoint Manager (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
WavePad Uninstall --> C:\Program Files\NCH Swift Sound\WavePad\uninst.exe
Winamp (remove only) --> "C:\Program Files\Winamp\UninstWA.exe"
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
Wisdom-soft ScreenHunter 4.0 Free --> C:\PROGRA~1\WISDOM~1\UNWISE.EXE C:\PROGRA~1\WISDOM~1\INSTALL.LOG


-- Application Event Log -------------------------------------------------------

Event Record #/Type27666 / Success
Event Submitted/Written: 10/10/2007 04:22:37 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type27662 / Error
Event Submitted/Written: 10/10/2007 03:53:02 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 25594094.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Event Record #/Type27661 / Error
Event Submitted/Written: 10/10/2007 03:52:53 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application hpgs2wnd.exe, version 2.3.0.162, faulting module hpgs2wnd.exe, version 2.3.0.162, fault address 0x00003ec0.
Processing media-specific event for [hpgs2wnd.exe!ws!]

Event Record #/Type27652 / Success
Event Submitted/Written: 10/10/2007 03:51:06 PM
Event ID/Source: 2570 / Adobe Active File Monitor 4.0
Event Description:
Adobe Active File Monitor Service has Started.

Event Record #/Type27633 / Success
Event Submitted/Written: 10/10/2007 03:04:57 PM
Event ID/Source: 2570 / Adobe Active File Monitor 4.0
Event Description:
Adobe Active File Monitor Service has Started.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type6978 / Warning
Event Submitted/Written: 10/10/2007 05:37:48 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type6977 / Error
Event Submitted/Written: 10/10/2007 05:28:11 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {FBA44040-BD27-4A09-ACC8-C08B7C723DCD} did not register with DCOM within the required timeout.

Event Record #/Type6963 / Warning
Event Submitted/Written: 10/10/2007 04:14:44 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type6962 / Error
Event Submitted/Written: 10/10/2007 04:12:18 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {FBA44040-BD27-4A09-ACC8-C08B7C723DCD} did not register with DCOM within the required timeout.

Event Record #/Type6961 / Error
Event Submitted/Written: 10/10/2007 04:11:11 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {FBA44040-BD27-4A09-ACC8-C08B7C723DCD} did not register with DCOM within the required timeout.



-- End of Deckard's System Scanner: finished at 2007-10-10 18:20:58 ------------

KTfan, you have a downloader trojan called Downloader.Agent.awf or Downloader.Agent.ayy. This trojan replaces legitimate files that are common on most computers with an infected file. It then moves the legitimate file to a "bak" or backup folder. I will need some time to check the reports and make fix for you. I will post new instructions as soon as possible

Regards,

I see!

Thanks a lot, really appreciate your help.

PLEASE READ THIS POST COMPLETELY, IT MAY MAKE IT EASIER FOR YOU IF YOU COPY AND PASTE THIS POST INTO A NEW TEXT DOCUMENT OR PRINT IT FOR REFERENCE LATER

Please follow the steps below exactly in the order they are written:

Step #1

• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  "C:\Program Files\iTunes\bak\iTunesHelper.exe"
  "C:\Program Files\QuickTime\bak\qttask.exe"
  "C:\Program Files\REGSHAVE\bak\REGSHAVE.EXE"
  "C:\WINDOWS\system32\bak\hkcmd.exe"
  "C:\WINDOWS\system32\bak\igfxtray.exe"
  "C:\Program Files\Adobe\Photoshop Elements 4.0\bak\apdproxy.exe"
  "C:\Program Files\Google\GoogleToolbarNotifier\bak\GoogleToolbarNotifier.exe"
  "C:\Program Files\Hewlett-Packard\HP Share-to-Web\bak\hpgs2wnd.exe"
  "C:\Program Files\Hewlett-Packard\HP Software Update\bak\HPWuSchd2.exe"
  "C:\Program Files\HP\hpcoretech\bak\hpcmpmgr.exe"
  "C:\Program Files\HPQ\Default Settings\bak\cpqset.exe"
  "C:\WINDOWS\system32\spool\drivers\w32x86\3\bak\hpztsb10.exe"
  "C:\Program Files\Java\jre1.6.0_02\bin\bak\jusched.exe"
  "C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\bak\hpqcmon.exe"
  "C:\Program Files\Common Files\Sonic\Update Manager\bak\sgtray.exe"
  "C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe"
  "C:\Program Files\Synaptics\SynTP\bak\SynTPLpr.exe"
  "C:\Program Files\Synaptics\SynTP\bak\SynTPEnh.exe"
  "C:\Program Files\Sony\SonicStage\bak\SsAAD.exe"
  "C:\Program Files\HPQ\Quick Launch Buttons\bak\EabServr.exe"
  
• Double-click on the FindAWF.exe file to run it.
• It will open a command prompt and ask you to "Press any key to continue".
• You will be presented with a Menu.
• Press 2, then press Enter.
• Press any key to continue.
• A Notepad document FindAWF.txt will appear with instructions to click below the line and paste the list of files to be restored.
• Right click below this line and select Paste, to paste the list of files copied to the clipboard earlier. Save and close the document.
• The program will proceed to move the legit files and will perform another scan for .bak folder
• It may take a few minutes to complete so be patient.
• When it is complete, it will open a text file in notepad called AWF.txt.
• Please copy and paste the contents of the AWF.txt file in your next reply.

Step #2

- Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

- Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
• Install AVG Anti-Spyware by double clicking the installer.
  
• Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
• Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

- Reboot your computer in Safe Mode.
• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

- Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

- Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

• Click on Scanner on the toolbar.
• Click on the Settings tab.
  • Under How to act?
    • Click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan?
    • All checkboxes should be ticked.
  • Under Possibly unwanted software:
    • All checkboxes should be ticked.
  • Under Reports:
    • Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan?
    • Select Scan every file.
• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished, follow the instructions below.
  IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)
    
• When done, click the Save Scan Report button. (4)
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.

Step #3

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 3 and save it to your desktop.
• Scroll down to where it says "Java Runtime Environment (JRE) 6u3...allows end-users to run Java applications".
• Click the "Download" button to the right.
• Read the License Agreement and then check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  
  
  J2SE Runtime Environment 5.0 Update 10
  J2SE Runtime Environment 5.0 Update 3
  J2SE Runtime Environment 5.0 Update 6
  Java 2 Runtime Environment, SE v1.4.2_05
  Java(TM) 6 Update 2
  Java(TM) SE Runtime Environment 6 Update 1
  
  
  
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.

In your next post please include the following reports:

• FindAWF report
• AVG Anti-Spyware report
• New dss scan report main.txt

Let me know how the things went.

Regards,

Additional instructions:

While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.

• Open Spybot Search & Destroy.
• In the Mode menu click "Advanced mode" if not already selected.
• Choose "Yes" at the Warning prompt.
• Expand the "Tools" menu.
• Click "Resident".
• Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
• In the File menu click "Exit" to exit Spybot Search & Destroy.

Regards

Slight problem,

After my AVG Anti-Spyware can was done, I set all elements to Quarantine, then clicked Apply All Actions, before checking each infected item was changed to Quarantined. Now I think they've been deleted. And also it wouldn't allow me to save a report

I hope this can be resolved. Apologies.

Hello KTfan

It sometimes happens AVG Antispyware not to let you save report that is ok.
Please post FindAWF report also new dss main.txt report.

Thank you

Hi, please find below my FindAWF and dss main.txt report:


FindAWF


Find AWF report by noahdfear ©2006
Version 1.40
Option 2 run successfully

The current date is: 11/10/2007
The current time is: 20:15:19.98


bak folders found
~~~~~~~~~~~


Directory of C:\PROGRA~1\ITUNES\BAK

01/06/2007 16:51 257,088 iTunesHelper.exe
1 File(s) 257,088 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

27/04/2007 09:41 282,624 qttask.exe
1 File(s) 282,624 bytes

Directory of C:\PROGRA~1\REGSHAVE\BAK

04/02/2002 23:32 53,248 REGSHAVE.EXE
1 File(s) 53,248 bytes

Directory of C:\WINDOWS\SYSTEM32\BAK

04/08/2004 09:00 15,360 ctfmon.exe
17/06/2004 21:43 118,784 hkcmd.exe
17/06/2004 21:48 155,648 igfxtray.exe
3 File(s) 289,792 bytes

Directory of C:\PROGRA~1\ADOBE\PHOTOS~1.0\BAK

09/09/2005 02:18 57,344 apdproxy.exe
1 File(s) 57,344 bytes

Directory of C:\PROGRA~1\COMMON~1\SYMANT~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\GOOGLE\GOOGLE~1\BAK

23/05/2007 23:52 68,856 GoogleToolbarNotifier.exe
1 File(s) 68,856 bytes

Directory of C:\PROGRA~1\HEWLET~1\HPSHAR~1\BAK

17/04/2002 10:42 69,632 hpgs2wnd.exe
1 File(s) 69,632 bytes

Directory of C:\PROGRA~1\HEWLET~1\HPSOFT~1\BAK

17/02/2005 00:11 49,152 HPWuSchd2.exe
1 File(s) 49,152 bytes

Directory of C:\PROGRA~1\HP\HPCORE~1\BAK

22/12/2003 08:38 241,664 hpcmpmgr.exe
1 File(s) 241,664 bytes

Directory of C:\PROGRA~1\HPQ\DEFAUL~1\BAK

13/10/2004 18:34 229,438 cpqset.exe
1 File(s) 229,438 bytes

Directory of C:\PROGRA~1\HPQ\QUICKL~1\BAK

17/09/2004 17:19 290,816 EabServr.exe
1 File(s) 290,816 bytes

Directory of C:\PROGRA~1\SONY\SONICS~1\BAK

07/01/2006 02:36 81,920 SsAAD.exe
1 File(s) 81,920 bytes

Directory of C:\PROGRA~1\SYNAPT~1\SYNTP\BAK

05/10/2004 17:24 688,218 SynTPEnh.exe
05/10/2004 17:25 98,394 SynTPLpr.exe
2 File(s) 786,612 bytes

Directory of C:\PROGRA~1\COMMON~1\REAL\UPDATE~1\BAK

27/04/2006 19:21 180,269 realsched.exe
1 File(s) 180,269 bytes

Directory of C:\PROGRA~1\COMMON~1\SONIC\UPDATE~1\BAK

19/08/2003 02:01 110,592 sgtray.exe
1 File(s) 110,592 bytes

Directory of C:\PROGRA~1\HEWLET~1\DIGITA~1\UNLOAD\BAK

07/10/2002 00:23 90,112 hpqcmon.exe
1 File(s) 90,112 bytes

Directory of C:\PROGRA~1\JAVA\JRE16~2.0_0\BIN\BAK

12/07/2007 04:00 132,496 jusched.exe
1 File(s) 132,496 bytes

Directory of C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\BAK

04/03/2004 16:46 172,032 hpztsb10.exe
1 File(s) 172,032 bytes


Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

257088 1 Jun 2007 "C:\Program Files\iTunes\iTunesHelper.exe"
116288 26 Apr 2007 "C:\Program Files\Apple Software Update\Packages\iTunesSetupAdmin.exe"
257088 1 Jun 2007 "C:\Program Files\iTunes\bak\iTunesHelper.exe"
102400 22 Jun 2007 "C:\WINDOWS\Installer\{553E56C3-7AA1-45FE-A2FC-2C43DC27F765}\iTunesIco.exe"
116288 1 Jun 2007 "C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 7.2.0.35\iTunesSetupAdmin.exe"
116288 26 Apr 2007 "C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\T0S0YUNO\iTunesSetupAdmin[1].exe"
282624 27 Apr 2007 "C:\Program Files\QuickTime\qttask.exe"
282624 27 Apr 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
53248 4 Feb 2002 "C:\Program Files\REGSHAVE\REGSHAVE.EXE"
53248 4 Feb 2002 "C:\Program Files\REGSHAVE\bak\REGSHAVE.EXE"
15360 4 Aug 2004 "C:\WINDOWS\system32\ctfmon.exe"
15360 4 Aug 2004 "C:\WINDOWS\system32\bak\ctfmon.exe"
118784 17 Jun 2004 "C:\swsetup\Video\hkcmd.exe"
118784 17 Jun 2004 "C:\WINDOWS\system32\hkcmd.exe"
118784 17 Jun 2004 "C:\swsetup\Video\Win2000\hkcmd.exe"
118784 17 Jun 2004 "C:\WINDOWS\system32\bak\hkcmd.exe"
155648 17 Jun 2004 "C:\swsetup\Video\igfxtray.exe"
155648 17 Jun 2004 "C:\WINDOWS\system32\igfxtray.exe"
155648 17 Jun 2004 "C:\swsetup\Video\Win2000\igfxtray.exe"
155648 17 Jun 2004 "C:\WINDOWS\system32\bak\igfxtray.exe"
57344 9 Sep 2005 "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
57344 9 Sep 2005 "C:\Program Files\Adobe\Photoshop Elements 4.0\bak\apdproxy.exe"
57344 21 Sep 2005 "C:\Program Files\Adobe\Adobe Premiere Elements 2.0\APD\Photo Downloader\apdproxy.exe"
52272 26 Jan 2007 "C:\Program Files\Google\googletoolbar4user.exe"
68856 23 May 2007 "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
552096 29 May 2005 "C:\Documents and Settings\Megan Brown\My Documents\Programs\GoogleToolbarInstaller.exe"
559784 27 Apr 2006 "C:\Program Files\Common Files\Real\GToolbar\GoogleToolbarInstaller.exe"
138168 26 Jan 2007 "C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe"
68856 23 May 2007 "C:\Program Files\Google\GoogleToolbarNotifier\bak\GoogleToolbarNotifier.exe"
559784 25 Apr 2006 "C:\Documents and Settings\Megan Brown\Application Data\Real\GOOGLE_TOOLBAR\googletoolbarinstaller.exe"
69632 17 Apr 2002 "C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe"
69632 17 Apr 2002 "C:\Program Files\Hewlett-Packard\HP Share-to-Web\bak\hpgs2wnd.exe"
49152 17 Feb 2005 "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
49152 17 Feb 2005 "C:\Program Files\Hewlett-Packard\HP Software Update\bak\HPWuSchd2.exe"
241664 22 Dec 2003 "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
241664 22 Dec 2003 "C:\Program Files\HP\hpcoretech\bak\hpcmpmgr.exe"
229438 13 Oct 2004 "C:\Program Files\HPQ\Default Settings\cpqset.exe"
229438 13 Oct 2004 "C:\Program Files\HPQ\Default Settings\bak\cpqset.exe"
290816 17 Sep 2004 "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe"
290816 17 Sep 2004 "C:\Program Files\HPQ\Quick Launch Buttons\bak\EabServr.exe"
81920 7 Jan 2006 "C:\Program Files\Sony\SonicStage\SsAAD.exe"
81920 7 Jan 2006 "C:\Program Files\Sony\SonicStage\bak\SsAAD.exe"
688218 5 Oct 2004 "C:\swsetup\Touchpad\SynTPEnh.exe"
688218 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
688218 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\bak\SynTPEnh.exe"
688218 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\Media\SynTPEnh.exe"
98394 5 Oct 2004 "C:\swsetup\Touchpad\SynTPLpr.exe"
98394 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
98394 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\bak\SynTPLpr.exe"
98394 5 Oct 2004 "C:\Program Files\Synaptics\SynTP\Media\SynTPLpr.exe"
180269 27 Apr 2006 "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"
180269 27 Apr 2006 "C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe"
110592 19 Aug 2003 "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe"
110592 19 Aug 2003 "C:\Program Files\Common Files\Sonic\Update Manager\bak\sgtray.exe"
90112 7 Oct 2002 "C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe"
90112 7 Oct 2002 "C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\bak\hpqcmon.exe"
32881 3 Jun 2004 "C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe"
36975 13 Apr 2005 "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
49263 9 Nov 2006 "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
36975 10 Nov 2005 "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe"
83608 14 Mar 2007 "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
132496 12 Jul 2007 "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
132496 12 Jul 2007 "C:\Program Files\Java\jre1.6.0_02\bin\bak\jusched.exe"
172032 4 Mar 2004 "C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe"
172032 4 Mar 2004 "C:\WINDOWS\system32\spool\drivers\w32x86\3\bak\hpztsb10.exe"


end of report

-------------------------------------------------------------------


dss main.txt

Deckard's System Scanner v20070905.67
Run by [removed] on 2007-10-12 01:48:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 479 MiB (512 MiB recommended).
System Drive C: has 2.14 GiB (less than 15%) free.


-- HijackThis (run as Megan Brown.exe) -----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:49:03, on 12/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Megan Brown\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\MEGANB~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q105&bd=presario&pf=laptop
O15 - Trusted Zone: *.doginhispen.com
O15 - Trusted Zone: *.whataboutadog.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} (Java Plug-in 1.4.2_05) -
O16 - DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.5.0_03) -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} (Java Plug-in 1.5.0_10) -
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} (Java Plug-in 1.6.0_01) -
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C1} (GameDesire Pool - http://67.15.101.3/g_bin/eng/billard8_2_0_0_24.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C5} (GameDesire Snooker) - http://67.15.101.3/g_bin/eng/snooker_2_0_0_24.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://www.xfm.co.uk/images/g_listennow_bg.gif

--
End of file - 13900 bytes

-- Files created between 2007-09-12 and 2007-10-12 -----------------------------

2007-10-11 20:28:34 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\Grisoft
2007-10-11 20:28:19 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-10-10 16:51:31 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-10-10 15:22:26 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-10-09 00:01:00 1156 --a------ C:\WINDOWS\mozver.dat
2007-10-08 23:43:19 0 d-------- C:\Program Files\Trend Micro
2007-10-08 17:41:14 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\Mozilla
2007-10-06 18:20:02 0 d-------- C:\Program Files\WinBudget
2007-10-06 04:08:50 0 d-------- C:\WINDOWS\system32\bak
2007-09-17 00:53:32 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\Viewpoint


-- Find3M Report ---------------------------------------------------------------

2007-10-12 01:45:05 0 d-------- C:\Program Files\Common Files\Symantec Shared
2007-10-12 01:44:00 0 d-------- C:\Program Files\Java
2007-10-11 20:15:14 0 d-------- C:\Program Files\REGSHAVE
2007-10-11 20:15:14 0 d-------- C:\Program Files\QuickTime
2007-10-11 20:15:14 0 d-------- C:\Program Files\iTunes
2007-10-10 16:51:31 0 d-------- C:\Program Files\Common Files
2007-10-09 00:16:37 0 d-------- C:\Program Files\WildTangent
2007-10-06 00:13:37 0 d-------- C:\Program Files\Norton Internet Security
2007-09-20 21:40:14 0 d-------- C:\Program Files\Winamp
2007-09-20 00:00:35 17540 --a------ C:\Documents and Settings\Megan Brown\Application Data\wklnhst.dat
2007-09-01 01:55:41 0 d-------- C:\Program Files\Google
2007-08-17 19:50:25 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\AdobeUM
2007-08-15 14:20:38 0 d-------- C:\Program Files\MSXML 6.0
2007-08-14 17:58:45 0 d-------- C:\Program Files\Symantec
2007-08-14 17:40:59 0 d-------- C:\Documents and Settings\Megan Brown\Application Data\Symantec
2007-08-13 21:35:06 0 d-------- C:\Program Files\LimeWire
2007-08-13 18:00:12 0 d--h----- C:\Program Files\InstallShield Installation Information
2007-08-13 17:50:59 0 d-------- C:\Program Files\Veoh Networks
2007-07-14 21:34:56 1024 --a------ C:\Documents and Settings\Megan Brown\Application Data\WavCodec.wff


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [17/06/2004 21:48]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [17/06/2004 21:43]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [19/08/2003 02:01]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [05/10/2004 17:25]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [05/10/2004 17:24]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [17/09/2004 17:19]
"Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [13/10/2004 18:34]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe" [04/03/2004 16:46]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [22/12/2003 08:38]
"CamMonitor"="C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe" [07/10/2002 00:23]
"Share-to-Web Namespace Daemon"="C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" [17/04/2002 10:42]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [04/02/2002 23:32]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe" [09/09/2005 02:18]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [27/04/2006 19:21]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [17/02/2005 00:11]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [27/04/2007 09:41]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [01/06/2007 16:51]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [07/01/2006 02:36]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [12/03/2007 18:30]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [10/01/2007 06:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [14/01/2007 08:11]
"SpyHunter"="" []
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [25/09/2007 01:11]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 14:00]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [23/05/2007 23:52]

C:\Documents and Settings\Megan Brown\Start Menu\Programs\Startup\
Adobe Gamma.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [16/03/2005 21:16:50]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [03/07/2006 18:27:38]
Ulead Photo Express 3.0 SE Calendar Checker.lnk - C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe [05/07/2005 15:46:50]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2007-10-12 01:49:38 ------------

Hello KTfan

Please follow the steps below exactly in the order they are written:

Step #1

Please re-open HiJackThis and click on "Do a system scan only". Check the boxes next to all the entries listed below.

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
Fix next two entries in red color, if your not using this program: PartyPoker
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O15 - Trusted Zone: *.doginhispen.com
O15 - Trusted Zone: *.whataboutadog.com
O16 - DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} (Java Plug-in 1.4.2_05) -
O16 - DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.5.0_03) -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} (Java Plug-in 1.5.0_10) -
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} (Java Plug-in 1.6.0_01) -
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.


Step #2

• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  C:\Program Files\iTunes\bak
  C:\Program Files\QuickTime\bak
  C:\Program Files\REGSHAVE\bak
  C:\WINDOWS\system32\bak
  C:\Program Files\Adobe\Photoshop Elements 4.0\bak
  C:\Program Files\Google\GoogleToolbarNotifier\bak
  C:\Program Files\Hewlett-Packard\HP Share-to-Web\bak
  C:\Program Files\Hewlett-Packard\HP Software Update\bak
  C:\Program Files\HP\hpcoretech\bak
  C:\Program Files\HPQ\Default Settings\bak
  C:\Program Files\HPQ\Quick Launch Buttons\bak
  C:\Program Files\Sony\SonicStage\bak
  C:\Program Files\Synaptics\SynTP\bak
  C:\Program Files\Common Files\Real\Update_OB\bak
  C:\Program Files\Common Files\Sonic\Update Manager\bak
  C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\bak
  C:\Program Files\Java\jre1.6.0_02\bin\bak
  C:\WINDOWS\system32\spool\drivers\w32x86\3\bak
  
  
• Double-click on the FindAWF.exe file to run it.
• It will open a command prompt and ask you to "Press any key to continue".
• You will be presented with a Menu.
• Press 3, then press Enter.
• Press any key to continue.
• A Notepad document FindAWF.txt will appear with instructions to click below the line and paste the list of folders to be removed.
• Right click below this line and select Paste, to paste the list of folders copied to the clipboard earlier. Save and close the document.
• The program will proceed to remove the bad folders and will perform another scan for .bak folder
• It may take a few minutes to complete so be patient.
• When it is complete, it will open a text file in notepad called AWF.txt.
• Please copy and paste the contents of the AWF.txt file in your next reply.

Step #3

Please do an online scan with Kaspersky WebScanner

NOTE: This Scanner will work with Internet Explorer Only!


Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:
  Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save Report As... button:
• Under Save as type select Text file write name for the file and save it to your Desktop.
• Locate the file at the Desktop, open it, then copy and paste that information in your next post.

In your next post please include the following reports:

• FindAWF report
• Kaspersky report
• New HijackThis log

Let me know how the things went and how is the computer running.

Regards,

Hi, done all of the above and now IE is working again!


FindAWF


Find AWF report by noahdfear ©2006
Version 1.40
Option 3 run successfully

The current date is: 13/10/2007
The current time is: 16:14:31.90


bak folders found
~~~~~~~~~~~


Directory of C:\PROGRA~1\COMMON~1\SYMANT~1\BAK

0 File(s) 0 bytes


Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~



end of report

--------------------------------------------------------------


Kaspersky report


-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, October 13, 2007 7:39:59 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 13/10/2007
Kaspersky Anti-Virus database records: 435530
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 134562
Number of viruses found: 4
Number of infected objects: 28
Number of suspicious objects: 0
Duration of the scan process: 02:19:26

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-10-13_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\20084530.dll Infected: not-a-virus:AdWare.Win32.SaveNow.az skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\20B8206E.exe Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\229B665A.exe Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\22BC0A36.dll Infected: not-a-virus:AdWare.Win32.SaveNow.az skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\22D3301D.exe Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\22ED0000.exe Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\79984828.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\44D40A9C.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\B9D8160C.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Megan Brown\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Megan Brown\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Megan Brown\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Megan Brown\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Megan Brown\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Megan Brown\Local Settings\History\History.IE5\MSHist012007101320071014\index.dat Object is locked skipped
C:\Documents and Settings\Megan Brown\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Megan Brown\ntuser.dat Object is locked skipped
C:\Documents and Settings\Megan Brown\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP893\A0088005.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089019.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089020.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089021.EXE Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089022.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089023.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089024.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089025.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089026.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089027.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089028.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089029.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089030.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089031.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089032.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089033.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089034.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089035.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089036.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089037.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP910\A0089038.exe Infected: Trojan.Win32.Agent.bxj skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP918\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\~DF3938.tmp Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

-----------------------------------------------------


New HijackThis report

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:41:37, on 13/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q105&bd=presario&pf=laptop
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C1} (GameDesire Pool - http://67.15.101.3/g_bin/eng/billard8_2_0_0_24.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C5} (GameDesire Snooker) - http://67.15.101.3/g_bin/eng/snooker_2_0_0_24.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://www.xfm.co.uk/images/g_listennow_bg.gif

--
End of file - 13073 bytes

Hello KTfan,

Hi, done all of the above and now IE is working again!

Good job

Step #1

Please download the OTMoveIt by OldTimer.

• Save it to your desktop.

Next, double click OTMoveIt and you should see a CleanUp! button, press that button, you may get prompt by your firewall that OTMoveIt tries to contact internet, allow this, a cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes.

NOTE: This will remove some of the tools we used so far, including OTMoveIt.

Step #2

Open Norton AntiVirus by double clicking the 'Shield' icon located in the right hand bottom corner of your computer screen.
Double click the 'View' folder. It is located on the left side of the Norton AntiVirus window. This will expand the folder and display the contents. Click on the 'Quarantine' icon. The right side of the Norton AntiVirus window will now list the contents of your quarantine folder.
Select the item you wish to remove and click on RED 'X' icon to delete it. This will open the 'Take Action' window. Click the 'Start Delete' button to remove the infected file from your computer.
Repeat for any other quarantined files you want to remove.
When you are done removing files, click the 'Exit' button in the bottom left hand corner of the Norton AntiVirus window.

Step #3

* Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm.


* Clean your Cache and Cookies in IE:

• Close all instances of Outlook Express and Internet Explorer
• Go to Control Panel > Internet Options > General tab
• Click the "Delete Cookies" button
• Next to it, Click the "Delete Files" button
• When prompted, place a check in: "Delete all offline content", click OK

* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):

• Go to Tools > Options.
• Click Privacy in the menu on the left side of the Options window.
• Click the Clear button located to the right of each option (History, Cookies, Cache).
• Click OK to close the Options window
  Alternatively, you can clear all information stored while browsing by clicking Clear All.
  A confirmation dialog box will be shown before clearing the information.

* Clean other Temporary files + Recycle bin

• Go to start > run and type: cleanmgr and click ok.
• Let it scan your system for files to remove.
• Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
• Press OK to remove them.

Step #4

Please run this online scan:

Panda ActiveScan

• Once you are on the Panda site, click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on Local Disks to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the Panda scan report, along with a new HijackThis Log

Is your Java working properly? I see you have installed the latest update, but i see missing files. Let me know does it works or not.

System restore is still infected, but i would like to see the report from Panda ActiveScan, before i give you instructions for cleaning it.

Otherwise your reports are looking good.

Regards,

Hi, as far as I know Java is working. Anyway I can test to make sure?



Panda scan report


Incident Status Location

Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Megan Brown\Application Data\Mozilla\Firefox\Profiles\hxazupdf.default\cookies.txt[.bs.serving-sys.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Megan Brown\Application Data\Mozilla\Firefox\Profiles\hxazupdf.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Megan Brown\Application Data\Mozilla\Firefox\Profiles\hxazupdf.default\cookies.txt[.bluestreak.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Megan Brown\Application Data\Mozilla\Firefox\Profiles\hxazupdf.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Megan Brown\Application Data\Mozilla\Firefox\Profiles\hxazupdf.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Megan Brown\Application Data\Mozilla\Firefox\Profiles\hxazupdf.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Megan Brown\Application Data\Mozilla\Firefox\Profiles\hxazupdf.default\cookies.txt[.adrevolver.com/]

-----------------------------------------------------


HijackThis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:39:34, on 16/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q105&bd=presario&pf=laptop
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C1} (GameDesire Pool - http://67.15.101.3/g_bin/eng/billard8_2_0_0_24.cab
O16 - DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C5} (GameDesire Snooker) - http://67.15.101.3/g_bin/eng/snooker_2_0_0_24.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://www.xfm.co.uk/images/g_listennow_bg.gif

--
End of file - 13347 bytes

Hello KTfan,

To test if java is working, go to next page:
http://www.java.com/en/download/help/testvm.xml

If you can see the animated dancing Duke logo image there, then it means that Java is properly installed and working.
If not, then read the instructions below on that page.

Let me know does it works.

Your logs are looking clean now

I will keep your thread open for a couple of days, if the malware problem reappear feel free to post here.

Please find below instructions for cleaning system restore points.

Should you have any questions, please feel free to ask.

DISABLE THE VIEWING OF SYSTEM FILES
From Windows Explorer, go to Tools>Folder Options> View tab.

• Untick - Show hidden files and folder
  
• Tick - Hide file extensions for known types
• Tick - Hide protected operating system files

Click Yes to confirm & then click OK

CLEAR & RESET SYSTEM RESTORE'S CACHE - (System Volume Information folder)
Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
• Tick on the checkbox - Turn off System Restore on all drives
  
• Click Apply
Turn it back 'On' by unticking the same checkbox & click OK

SECURING INTERNET EXPLORER
From within Internet Explorer click on the Tools menu and then click on Internet Options.

• Select the Security tab
  
  • Click once on the Internet icon so it becomes highlighted.
    
  • Select Custom Level .
  
  
  • Change 'Download signed ActiveX controls' to Prompt
    
    
  • Change 'Download unsigned ActiveX controls' to Disable
    
  • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
    
  • Change 'Installation of desktop items' to Prompt
    
  • Change 'Launching programs and files in an IFRAME' to Prompt
    
  • Change 'Navigate sub-frames across different domains' to Prompt
    
  • When all these changes have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Select OK to exit the Internet Properties page.

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see this link:
Understanding and Using Firewalls



SPYWAREBLASTER
SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites.

Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here:
http://www.bleepingcomputer.com/forums/tutorial49.html


IE-SPYAD
IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here:
http://www.spywarewarrior.com/uiuc/resource.htm


COMODO BOClean
BOClean runs automatically in the background without interfering with your work and kills malwares INSTANTLY the moment they activate without giving them the chance to invade your machine. A tutorial on installing this product can be found here:
http://www.comodo.com/boclean/boclean.html


WINPATROL
Download and install the free version of Winpatrol. A tutorial for this product is located here:
http://www.winpatrol.com/features.html

A-SQUARED Anti-Dialer
This is a free program that provides defense against Dialers, scans the harddisk and provides a permanent background guard protection against new Dialer infections.
"Dialers are small programs that change the Internet access number of a modem-equipped computer to a much more expensive number"
To understand this treat better read this article The Dialer-Problem in Detail. a-squared Anti-Dialer can be downloaded at the following link:
http://download5.emsisoft.com/a2AntiDialerSetup.exe

A-SQUARED Free
This program is completely free of charge for private use, it removes infections of Trojans, Spyware, Adware, Worms, Keyloggers, Rootkits, Dialers and other malicious programs. It can be downloaded at the following link:
http://www.emsisoft.com/en/software/free

SUPERAntiSpyware Home Edition
Another effective program for helping remove some of the more difficult infections.
http://www.superantispyware.com/downloadfile.html

• More Secure Browser - Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, and Opera
  
• Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.

See these links for more information:

Foistware & How To Avoid It
Browser Hijacking & How to Stop It
Rogue/Suspect Anti-Spyware Products & Web Sites
So how did I get infected in the first place?

Stand Up and Be Counted ---> <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Happy surfing and stay clean!

Please respond to this thread once more so we can mark this thread as resolved.



Best regards,