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Young relatives always create problems =)

4 min read

This thread's last reply is from November 23, 2007, 4:12 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

lew
November 9, 2007, 7:00 PM UTC
As topic indicates, I had some younger family over recently who I allowed to use my PC. As expected, they disregarded everything I asked them not to do and downloaded several P2P programs, torrents, pirated games, etc.

I believe I've repaired most of the damage, but one instance is still bugging me. I'm not sure if it's actually malware or just a buggy file (InstallShield continues to try and install/update a program which I deleted.) Although, I'm sure there's probably something else I missed, so any help is greatly appreciated.

Here's a HijackThis log that I just took:
=========================

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:56:15 PM, on 11/9/2007
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP2 (6.00.3790.1830)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files (x86)\DAEMON Tools\daemon.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files (x86)\QuickTime\QTTask.exe
C:\Program Files (x86)\Creative\SBAudigy4\Surround Mixer\CTSysVol.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~2\MOZILL~1\FIREFOX.EXE
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.evga.com/support/drivers/
F2 - REG:system.ini: UserInit=userinit
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.1.7.4.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files (x86)\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files (x86)\Creative\SBAudigy4\Surround Mixer\CTSysVol.exe" /r
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files (x86)\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\SysWOW64\JMRaidTool.exe boot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files (x86)\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddAllLink.htm
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.1.7.4.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\WINDOWS\system32\nvsvc64.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)

--
End of file - 6117 bytes
askey127
November 10, 2007, 8:44 PM UTC
lew,
Because of the special nature of the Win 2003 Server operating system, and the limitations of our tools, we will be unable to help with your machine, or give the advice you have requested.

This is a policy matter with us. Sorry we can't help.

askey127
lew
November 10, 2007, 9:28 PM UTC
My OS is actually WinXP Professional x64, but I assume that won't matter since they're so similar, will it?

oh well, thanks anyway.
askey127
November 23, 2007, 4:12 PM UTC
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