I need help with how to get rid of these files...they're causing pop-ups and a weird toolbar on my internet explorer. I need help!!
Malware Removal Forums
HELP PLEASE!! my computer's infected with icmntr.exe
2 min read
Katana
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly
I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.
If you still require help please post a Hijack This log to this thread.
I will be notified and I will get back to you ASAP.
Please include a full description of your problem
Download HJT
Click here to download HJTinstall.exe
Installed Programs
Please could you give me a list of the programs that are installed. This will help me create a fix for you.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly
I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.
If you still require help please post a Hijack This log to this thread.
I will be notified and I will get back to you ASAP.
Please include a full description of your problem
Download HJT
Click here to download HJTinstall.exe
- Save HJTinstall.exe to your desktop.
- Double click on the HJTinstall.exe icon on your desktop.
- By default it will install to C:\Program Files\Trend Micro\Hijack This.
- Click I accept
- Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
- Click Save to save the log file and then the log will open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
Installed Programs
Please could you give me a list of the programs that are installed. This will help me create a fix for you.
- Start HijackThis
- Click on the Config button
- Click on the Misc Tools button
- Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.
silver
This topic is now closed due to inactivity. If you wish it to be reopened, please send an email to 'admin at malwareremoval.com' with a link to your thread.
If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.
You can help support this site from this link :
Donations For Malware Removal
Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.
You can help support this site from this link :
Donations For Malware Removal
Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.