Hi i was hoping somone could help me. when i turn my compute on a popup comes up saying i need to pay some bill even when not conected to internet. when i am conected a blank web page tries to open but fails. i have bought the newest norton and webroot spysweeper. this has not worked and wont let me delete it. i have vista home premium and am really worried as i haveread about peoples computers locking up. i have not signed up to this website and i know everyone probably says that but i genuinely havent.
Malware Removal Forums
microbillsys problem
3 min read
askey127
cheeasedoctor,
ref: Metallica
Disclaimer: These instructions should NOT be used if you willingly installed the software, and agreed to its terms.
Please download Brute Force Uninstaller to your desktop.
RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download MicroBill Remover.
Save it in the same folder you made earlier (c:\BFU).
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(The part above may have to be accomplished on a separate PC and copied to the infected machine)
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Restart your computer and boot into Safe Mode:
Then, please go to Start > My Computer and navigate to the C:\BFU folder.
Reboot your computer and check if it worked.
Note: If your PC will not access the Internet, you may have to download the files on a clean PC and transfer them via a flash drive to execute the instructions.
Second Note: if you installed this software voluntarily and want to keep it, you can find a support address mentioned here:
(copy & paste the address to your browser).
When you have comp;leted the instruction so far, please run a scan log from HiJackThis and post it back here.
Instructions are here:
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Download HJTInstall.exe and save to your Desktop.
askey127
ref: Metallica
Disclaimer: These instructions should NOT be used if you willingly installed the software, and agreed to its terms.
Please download Brute Force Uninstaller to your desktop.
- Right click the BFU folder on your desktop, and choose Extract All
- Click "Next"
- In the box to choose where to extract the files to,
- Click "Browse"
- Click on the + sign next to "My Computer"
- Click on "Local Disk (C: ) or whatever your primary drive is
- Click "Make New Folder"
- Type in BFU
- Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download MicroBill Remover.
Save it in the same folder you made earlier (c:\BFU).
--------------------------------------------------------------------
(The part above may have to be accomplished on a separate PC and copied to the infected machine)
--------------------------------------------------------------------
Restart your computer and boot into Safe Mode:
- Restart your computer
- Start tapping the F8 key when the computer restarts.
- When the start menu opens, choose Safe mode
- Press Enter. The computer then begins to start in Safe mode.
Then, please go to Start > My Computer and navigate to the C:\BFU folder.
- Start the Brute Force Uninstaller by doubleclicking BFU.exe
- Behind the scriptline to execute field click the
and select mbs.bfu - Press Execute and let it do it's job. (You ought to see a progress bar if you did this correctly.)
- Wait for the complete script execution box to pop up and press OK.
- Press exit to terminate the BFU program.
Reboot your computer and check if it worked.
Note: If your PC will not access the Internet, you may have to download the files on a clean PC and transfer them via a flash drive to execute the instructions.
Second Note: if you installed this software voluntarily and want to keep it, you can find a support address mentioned here:
www.microbillsys.com/pagecontrol.php?pgidx=CH1SEC1#CH4SEC1(copy & paste the address to your browser).
When you have comp;leted the instruction so far, please run a scan log from HiJackThis and post it back here.
Instructions are here:
-----------------------------------------------
Download HJTInstall.exe and save to your Desktop.
- Doubleclick HJTInstall.exe to install it.
- By default it will install to C:\Program Files\Trend Micro\HijackThis .
- Click on Install.
- It will create a HijackThis icon on the desktop.
- Once installed, it will launch Hijackthis.
- Click on the Do a system scan and save a logfile button. It will scan and a text log file will open in notepad.
- Make sure Notepad's Format Menu has Word Wrap Unchecked.
- Copy/Paste the entire log to your next reply please.
- No matter what it says in the QuickStart Guide or elsewhere, DON'T USE the "ANALYZE THIS" button.
Its Findings can be Dangerous for your machine. - Please Don't have Hijackthis fix anything yet.
Most of what it is in the log are legitimate entries, necessary for the operation of your computer.
askey127
'KotaGuy
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