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I NEED HELP ,my antivirus has been deleted can't install it

5 min read

This thread's last reply is from January 22, 2008, 11:38 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

juss_meekah
January 14, 2008, 10:52 PM UTC
I started my computer today and all my antivirus exe files and spybot search and destroy's files were missing :( ... tried to reinstall but they disapear all the time... help :pale: ... did an online scan found several trojans and deleted them I just need to be able to reinstall my firewall antivirus and anti spayware I can manage from there on... this is my highjackthis log THANX :cry: :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:55 AM, on 1/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\CTsvcCDA.exe
D:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\oodag.exe
D:\WINDOWS\system32\PSIService.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\VMSnap3.EXE
D:\WINDOWS\Domino.EXE
D:\Program Files\Creative\Surround Mixer\CTSysVol.exe
D:\WINDOWS\system32\RunDLL32.exe
D:\WINDOWS\system32\ctfmon.exe
D:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
D:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe
D:\WINDOWS\BricoPacks\Vista Inspirat 2\YzShadow\YzShadow.exe
D:\WINDOWS\system32\WgaTray.exe
D:\WINDOWS\system32\taskmgr.exe
D:\Program Files\Infogate\C-zone.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\MSN Messenger\usnsvc.exe
D:\Program Files\Creative\Surround Mixer\Surmixer.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\system32\rsvp.exe
D:\Program Files\Deskshare\My Screen Recorder Pro\My Screen Recorder Pro.exe
D:\Documents and Settings\Juss Meekah\Local Settings\Temp\wz771a\StartupList.exe
e:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.webmania.hu/kereso
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - e:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [VMSnap3] D:\WINDOWS\VMSnap3.EXE
O4 - HKLM\..\Run: [Domino] D:\WINDOWS\Domino.EXE
O4 - HKLM\..\Run: [BigDog303] D:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTSysVol] D:\Program Files\Creative\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "D:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [WindowsServicesStartup] D:\DOCUME~1\JUSSME~1\LOCALS~1\Temp\svchost.exe 1
O4 - HKLM\..\Run: [MSConfig] D:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIDIA nTune] "D:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKCU\..\Run: [SpybotSD TeaTimer] e:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: C-zone.lnk = D:\Program Files\Infogate\C-zone.exe
O4 - Startup: RocketDock.lnk = D:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
O4 - Startup: TransBar.lnk = D:\WINDOWS\BricoPacks\Vista Inspirat 2\TransBar\TransBar.exe
O4 - Startup: UberIcon.lnk = D:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe
O4 - Startup: Y'z Shadow.lnk = D:\WINDOWS\BricoPacks\Vista Inspirat 2\YzShadow\YzShadow.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - D:\WINDOWS\system32\mscoree.DLL
O9 - Extra 'Tools' menuitem: Tri&xie Options... - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - D:\WINDOWS\system32\mscoree.DLL
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - D:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - D:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - e:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - e:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: d:\windows\system32\nwprovau.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1196476406250
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15033/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E26FD48A-FE63-4F39-909A-FD87929207DE}: NameServer = 81.181.111.2,80.96.198.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{E445DF78-E558-45AB-9AAD-FCCE3EEE51DC}: NameServer = 81.181.111.2,80.96.198.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3FDCAC5-D5AF-4FF4-ABD3-4A74132F24C7}: NameServer = 81.181.111.2,80.96.198.2
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - D:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: O&O Defrag - O&O Software GmbH - D:\WINDOWS\system32\oodag.exe
O23 - Service: ProtexisLicensing - Unknown owner - D:\WINDOWS\system32\PSIService.exe

--
End of file - 8558 bytes
Scotty
January 15, 2008, 2:37 PM UTC
Hi! Welcome to the MWR forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.

Please be patient as my posts to you have to be checked before I reply, so they make take longer.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.


Copy/paste the following quote box into a new notepad (not wordpad) document. Make sure that wordwrap is unchecked.

regedit /a /e %systemdrive%\regkey.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig"
notepad %systemdrive%\regkey.txt
del /q %systemdrive%\regkey.txt

Save it to your Desktop as mslook.bat. Save it as:
File Type: All Files (not as a text document or it wont work).
Name: mslook.bat

Close Notepad

Please double click mslook.bat Notepad will open with a some text in it. Please copy the text into your next post.
askey127
January 22, 2008, 11:38 AM UTC
This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

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