New Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:27:38 AM, on 4/12/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AGLOCO Viewbar\Viewbar.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe

I tried getting the service pack 2 for XP and I got a message that the components were not available in my computer to upgrade. And my computer has been running slow lately.

Thanks for your help!

Hi,

The HijackThis log you've posted is incomplete. Please re-post again.

In addition, please do the following:

1. Please download and install CCleaner Slim.
2. Once installed, double click on the desktop shortcut created.
3. On the leftmost column, click on Tools.
4. On the middle column, click on Uninstall.
5. At the bottom right hand corner, click on the Save to text file... button.
6. By default, it saves this file to C:\Program Files\CCleaner named install.txt. You may want to save it to your desktop to find it easily. Click Save.
7. Close CCleaner.

Note: Doing this will not uninstall any programs. It will only produce a log of installed programs on your computer.

In your next reply, please post:

1. A new HijackThis log
2. CCleaner install.txt file

lack of response