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Attempting to fix suspected malware

3 min read

This thread's last reply is from May 21, 2008, 11:52 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

I use this machine as a home theater video recorder. I began having problems with it repeatedly rebooting and losing files. I read somewhere that Driver Dectective might have been my problem. I have done a clean reinstall of XP on my F: drive. I try to keep most of my programs separate from it. This also may have infected my laptop through a removable hard drive. Here is my logfile...
TIA
Trish

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:52:11 AM, on 5/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\csrss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\D-Link\Wireless G WUA-1340\AirGCFG.exe
F:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
F:\WINDOWS\system32\ctfmon.exe
F:\WINDOWS\System32\alg.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Spyware Doctor\pctsAuxs.exe
F:\Program Files\Spyware Doctor\pctsSvc.exe
F:\Program Files\Spyware Doctor\pctsTray.exe
F:\Program Files\Trend Micro\HijackThis\HijackThis.exe
F:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [D-Link Wireless G WUA-1340] F:\Program Files\D-Link\Wireless G WUA-1340\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] F:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] F:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ISTray] "F:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1210383308125
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - F:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - F:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - F:\Program Files\Spyware Doctor\pctsSvc.exe

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End of file - 3811 bytes
[3days:38mrgxdf]pudellvr[/3days:38mrgxdf]
Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please reply to this thread, do not start another.
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

As I am still in training, everything that I post to you must be checked by one of the teachers. Thus, there may be a bit of a delay between posts, but it shouldn't be too long.

If you follow these instructions, everything should go smoothly.

Rename HijackThis.exe to RedHen by doing the following;

  • Navigate here using Windows Explorer (windows button + E) or My Computer -> Local Disk C: -> C:\Program Files\Trend Micro\HijackThis
  • Right-click on the HijackThis.exe
  • Choose from the pull-down menu; "Rename"
  • And now Rename HijackThis.exe to RedHen
  • When you've renamed HijackThis, open HijackThis again.
  • Take a fresh HijackThis log (click Do a system scan and save a log file)
  • Post the fresh HijackThis log here.



Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.
lack of response,