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I have been hit by cpmsky. Cann you help me fix it?

42 min read

This thread's last reply is from June 22, 2008, 6:48 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

jackie
June 7, 2008, 8:50 AM UTC
Logfile of HijackThis v1.99.1
Scan saved at 09:17:16, on 07/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ONSPEED\onspeedcore.exe
C:\Program Files\JoyTechEurope\JOYTECHUSBNeoSController\JoytechNeoSTrayIcon.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\System32\Rundll32.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\PROGRA~1\AVG\AVG8\avgscanx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Sky Broadband
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: mysidesearch search enhancer - {8c59293f-715f-99c4-f6e7-aed2296552ac} - C:\WINDOWS\system32\{3806DE47-BBE9-3EF8-B98E-294293D9D2B8}.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: cpmsky browser optimizer - {b9c57b8d-cf96-63cf-2299-33cfc675999d} - C:\WINDOWS\system32\{5b00464b-3760-e7c5-c29f-24599b358526}.dll
O3 - Toolbar: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKLM\..\Run: [JOYTECH USB Neo S Controller] C:\Program Files\JoyTechEurope\JOYTECHUSBNeoSController\JoytechNeoSTrayIcon.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [{eb74667a-959f-eb38-45e2-9c77928cd111}] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{5b00464b-3760-e7c5-c29f-24599b358526}.dll" DllInit
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136143658265
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - C:\Program Files\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
Bob4
June 8, 2008, 2:13 AM UTC
_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!

  • Save and quit any work your doing before beginning the fix.
  • All hijackthis logs I ask for should be done in normal mode ( not safe mode)
  • These logs should be done last after you have followed my instructions in the previous post.



Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!





______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: mysidesearch search enhancer - {8c59293f-715f-99c4-f6e7-aed2296552ac} - C:\WINDOWS\system32\{3806DE47-BBE9-3EF8-B98E-294293D9D2B8}.dll
O2 - BHO: cpmsky browser optimizer - {b9c57b8d-cf96-63cf-2299-33cfc675999d} - C:\WINDOWS\system32\{5b00464b-3760-e7c5-c29f-24599b358526}.dll
O4 - HKLM\..\Run: [{eb74667a-959f-eb38-45e2-9c77928cd111}] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{5b00464b-3760-e7c5-c29f-24599b358526}.dll" DllInit


Close that.

_______________________________


Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix


Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


  2. Click start/run and copy and Paste this in exactly using the picture below for reference:
    "%userprofile%\desktop\combofix.exe" /killall


When finished, it shall produce a log for you. Post that log in your next reply . (c:\comboFix.txt)



_________________________
In your next reply I would like to see:
  • A new HJT log
  • The report from ComboFix
Bob4
June 9, 2008, 10:10 PM UTC
Will you still be needing help ?
jackie
June 10, 2008, 3:50 PM UTC
I am away from my pc on business for a couple of days so can pick up the message but not act on it. I will follow your instructions when I return. Can we keep this open for the time being?

Thanks
Jackie
Bob4
June 10, 2008, 7:54 PM UTC
How long you going to be away?
jackie
June 11, 2008, 10:36 PM UTC
I have looked carefully at the instructions from the link but cannot find how to install the recovery console from microsoft. 310994 does not appear to be any use. I don't have an XD disk with my Dell machine and I don't have a floppy drive. My system is XP Home 2002 SP2. I have not therefore run combofix. I have run a new HJT log having deleted the items as you specified.
Thanks
Jackie

Logfile of HijackThis v1.99.1
Scan saved at 23:29:41, on 11/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ONSPEED\onspeedcore.exe
C:\Program Files\JoyTechEurope\JOYTECHUSBNeoSController\JoytechNeoSTrayIcon.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Sky Broadband
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKLM\..\Run: [JOYTECH USB Neo S Controller] C:\Program Files\JoyTechEurope\JOYTECHUSBNeoSController\JoytechNeoSTrayIcon.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136143658265
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - C:\Program Files\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
Bob4
June 12, 2008, 12:08 AM UTC
Let's go this route:




1. Download Combo fix from one of these locations.
* IMPORTANT !!! Place combofix.exe on your Desktop

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

2. Click start/run and copy and Paste this in exactly using the picture below for reference:

"%userprofile%\desktop\combofix.exe" /killall




3. Combo will begin to run DO NOTHING while this is happeneing.
  • It will kill a few processes and disconnect you from the internet.
  • If by chance it stops prematurly you can re-establish your internet connection by restarting your computer.
  • This needs to be done so the program can work most efficiently for you.

Do not attempt to use the internet or anything else while it's doing its job for you.

If when it's completed you can not get on the internet just reboot the computer

Post the log from comboFix for me located in
c:\comboFix.txt


__________________________________


Please post a new HJT log and the report from ComboFix ( c:/combofix.txt)
jackie
June 14, 2008, 7:32 AM UTC
ComboFix 08-06-12.2 - John 2008-06-14 7:58:31.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.647 [GMT 1:00]
Running from: C:\Documents and Settings\[removed]\desktop\combofix.exe
Command switches used :: /killall
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Catriona\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
C:\Documents and Settings\Gavin\Start Menu\Programs\Adzgalore Games Collection
C:\Documents and Settings\Gavin\Start Menu\Programs\Adzgalore Games Collection\Bob and Bill adventures - Wild Hunting.lnk
C:\Documents and Settings\Gavin\Start Menu\Programs\Adzgalore Games Collection\Crazy Blocks.lnk
C:\Documents and Settings\Gavin\Start Menu\Programs\Adzgalore Games Collection\Lines.lnk
C:\Documents and Settings\Gavin\Start Menu\Programs\Adzgalore Games Collection\The Battles Of Helicopters.lnk
C:\Documents and Settings\Gavin\Start Menu\Programs\Adzgalore Games Collection\Video Pool.lnk
C:\Program Files\Adzgalore Games Collection
C:\Program Files\Adzgalore Games Collection\BattlesOfHelicopters.exe
C:\Program Files\Adzgalore Games Collection\BobAndBill.exe
C:\Program Files\Adzgalore Games Collection\CrazyBlocks.exe
C:\Program Files\Adzgalore Games Collection\Lines.exe
C:\Program Files\Adzgalore Games Collection\uninstall.exe
C:\Program Files\Adzgalore Games Collection\VideoPool.exe
C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\system32\MSINET.oca

.
((((((((((((((((((((((((( Files Created from 2008-05-14 to 2008-06-14 )))))))))))))))))))))))))))))))
.

2008-06-11 07:11 . 2008-04-14 12:01 272,128 --------- C:\WINDOWS\system32\drivers\bthport.sys
2008-06-11 07:11 . 2008-04-14 12:01 272,128 --------- C:\WINDOWS\system32\dllcache\bthport.sys
2008-06-10 16:16 . 2008-06-10 16:16 90,923 --a------ C:\WINDOWS\system32\ogezfokdmporjccud.dll-uninst.exe
2008-06-07 12:51 . 2008-06-07 12:51 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\AVGTOOLBAR
2008-06-07 10:06 . 2008-06-12 09:36 <DIR> d-------- C:\Program Files\Spyware Doctor
2008-06-07 10:06 . 2008-06-07 10:06 <DIR> d-------- C:\Documents and Settings\John\Application Data\PC Tools
2008-06-07 10:06 . 2007-12-10 14:53 81,288 --a------ C:\WINDOWS\system32\drivers\iksyssec.sys
2008-06-07 10:06 . 2007-12-10 14:53 66,952 --a------ C:\WINDOWS\system32\drivers\iksysflt.sys
2008-06-07 10:06 . 2008-02-01 12:55 42,376 --a------ C:\WINDOWS\system32\drivers\ikfilesec.sys
2008-06-07 10:06 . 2007-12-10 14:53 29,576 --a------ C:\WINDOWS\system32\drivers\kcom.sys
2008-06-07 10:02 . 2008-06-13 19:09 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Google Updater
2008-06-05 15:24 . 2008-06-05 15:24 <DIR> d-------- C:\Program Files\PowerISO
2008-06-04 13:26 . 2008-06-04 13:27 <DIR> d-------- C:\Documents and Settings\Iain\Application Data\AVGTOOLBAR
2008-06-01 16:45 . 2008-06-01 16:57 <DIR> d-------- C:\Documents and Settings\Gavin\Shared
2008-06-01 16:42 . 2008-06-01 16:52 <DIR> d-------- C:\Documents and Settings\Gavin\Incomplete
2008-06-01 16:42 . 2008-06-01 16:50 <DIR> d-------- C:\Documents and Settings\Gavin\Application Data\FrostWire
2008-06-01 15:55 . 2008-06-01 16:30 <DIR> d-------- C:\Documents and Settings\Gavin\Application Data\AVGTOOLBAR
2008-06-01 15:54 . 2008-06-01 15:54 <DIR> d-------- C:\Documents and Settings\Guest\Application Data\Teleca
2008-05-31 23:43 . 2008-05-31 23:43 <DIR> d-------- C:\Documents and Settings\John\Application Data\NCH Swift Sound
2008-05-31 13:57 . 2008-05-31 13:57 <DIR> d-------- C:\Documents and Settings\John\Application Data\AVGTOOLBAR
2008-05-31 13:27 . 2008-06-02 16:15 <DIR> d-------- C:\Documents and Settings\Catriona\Application Data\AVGTOOLBAR
2008-05-31 11:10 . 2007-10-12 15:14 3,734,536 --a------ C:\WINDOWS\system32\d3dx9_36.dll
2008-05-31 11:10 . 2007-10-12 15:14 1,374,232 --a------ C:\WINDOWS\system32\D3DCompiler_36.dll
2008-05-31 11:10 . 2007-10-02 09:56 444,776 --a------ C:\WINDOWS\system32\d3dx10_36.dll
2008-05-31 11:10 . 2007-10-22 03:39 267,272 --a------ C:\WINDOWS\system32\xactengine2_10.dll
2008-05-31 11:10 . 2007-07-20 00:57 267,112 --a------ C:\WINDOWS\system32\xactengine2_9.dll
2008-05-31 09:28 . 2008-06-10 16:16 <DIR> d--h----- C:\$AVG8.VAULT$
2008-05-31 09:06 . 2008-05-31 09:06 96,520 --a------ C:\WINDOWS\system32\drivers\avgldx86.sys
2008-05-31 09:06 . 2008-05-31 09:06 10,520 --a------ C:\WINDOWS\system32\avgrsstx.dll
2008-05-31 09:05 . 2008-06-13 09:21 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg
2008-05-31 09:05 . 2008-05-31 09:05 <DIR> d-------- C:\Program Files\AVG
2008-05-31 09:05 . 2008-05-31 09:05 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-05-31 09:05 . 2008-05-31 11:12 <DIR> d-------- C:\Documents and Settings\All of Us\Application Data\AVGTOOLBAR
2008-05-28 19:20 . 2008-06-11 18:22 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-05-28 19:20 . 2008-05-28 19:20 1,409 --a------ C:\WINDOWS\QTFont.for
2008-05-26 19:24 . 2008-05-26 19:24 <DIR> d--h----- C:\Documents and Settings\All Users\Application Data\{5553977E-AF8B-4870-AEB6-53B6C1BC822D}
2008-05-26 19:19 . 2008-05-26 19:19 <DIR> d-------- C:\Program Files\Stardock Games
2008-05-26 17:03 . 2008-05-26 17:04 <DIR> d-------- C:\Documents and Settings\John\Application Data\Creative
2008-05-26 15:38 . 2008-05-26 15:38 <DIR> d-------- C:\Program Files\PrettyMay
2008-05-26 15:34 . 2008-05-26 15:34 <DIR> d-------- C:\Program Files\PrettyMayCallRecorder
2008-05-26 15:34 . 2008-05-26 15:44 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\PrettyMay
2008-05-26 15:34 . 2008-05-26 15:34 <DIR> d-------- C:\Documents and Settings\All of Us\Application Data\PrettyMay
2008-05-21 20:41 . 2008-05-21 20:46 <DIR> d-------- C:\Documents and Settings\All of Us\Application Data\eBookPro6
2008-05-20 16:57 . 2008-05-31 23:43 <DIR> d-------- C:\Program Files\NCH Swift Sound
2008-05-20 16:57 . 2008-05-31 23:44 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\NCH Swift Sound

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-14 06:55 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-13 22:16 --------- d-----w C:\Documents and Settings\All of Us\Application Data\Skype
2008-06-13 17:56 --------- d-----w C:\Program Files\Steam
2008-06-13 15:17 --------- d-----w C:\Documents and Settings\All of Us\Application Data\skypePM
2008-06-12 17:08 --------- d-----w C:\Program Files\Common Files\Adobe
2008-06-07 09:02 --------- d-----w C:\Program Files\Google
2008-06-06 18:23 --------- d-----w C:\Program Files\Modem Helper
2008-06-06 10:18 --------- d-----w C:\Program Files\EA SPORTS
2008-06-05 18:33 --------- d-----w C:\Program Files\FrostWire
2008-06-04 15:35 22,328 ----a-w C:\WINDOWS\system32\drivers\PnkBstrK.sys
2008-06-01 14:59 5,548 ----a-w C:\Documents and Settings\Gavin\Application Data\wklnhst.dat
2008-05-31 11:12 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-05-25 15:26 --------- d-----w C:\Program Files\Medieval II Total War
2008-05-24 11:37 --------- d-----w C:\Documents and Settings\Catriona\Application Data\ONSPEED_TOOLBAR
2008-05-21 16:26 --------- d-----w C:\Documents and Settings\All of Us\Application Data\Sports Interactive
2008-05-21 16:25 --------- d-----w C:\Program Files\Sports Interactive
2008-05-12 20:47 --------- d-----w C:\Program Files\Skype
2008-05-12 20:47 --------- d-----w C:\Program Files\Common Files\Skype
2008-05-12 20:47 --------- d-----w C:\Documents and Settings\All Users\Application Data\Skype
2008-05-09 21:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\TrackMania
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 17:54 --------- d-----w C:\Documents and Settings\All of Us\Application Data\AdobeUM
2008-05-03 13:47 --------- d-----w C:\Documents and Settings\All Users\Application Data\Valve
2008-05-01 10:53 --------- d-----w C:\Documents and Settings\Catriona\Application Data\123 Free Solitaire
2008-04-27 18:43 --------- d-----w C:\Program Files\UBISOFT
2008-04-27 18:41 --------- d-----w C:\Program Files\Call of Duty
2008-04-27 18:37 --------- d-----w C:\Program Files\Activision
2008-04-27 18:32 --------- d-----w C:\Program Files\EA GAMES
2008-04-25 06:31 2,484 ----a-w C:\Documents and Settings\John\Application Data\wklnhst.dat
2008-04-24 23:08 --------- d-----w C:\Documents and Settings\John\Application Data\vlc
2008-04-24 17:49 --------- d-----w C:\Documents and Settings\Catriona\Application Data\vlc
2008-04-24 13:51 --------- d-----w C:\Documents and Settings\All of Us\Application Data\vlc
2008-04-24 11:25 --------- d-----w C:\Program Files\VideoLAN
2008-04-19 18:03 --------- d-----w C:\Program Files\123 Free Solitaire
2008-04-19 18:02 --------- d-----w C:\Documents and Settings\All of Us\Application Data\123 Free Solitaire
2008-04-19 12:39 --------- d-----w C:\Documents and Settings\All of Us\Application Data\FrostWire
2007-12-25 19:57 22,328 ----a-w C:\Documents and Settings\All of Us\Application Data\PnkBstrK.sys
2007-09-06 20:48 320 ----a-w C:\Documents and Settings\Iain\Application Data\wklnhst.dat
2007-06-07 20:13 1,656 ----a-w C:\Documents and Settings\Catriona\Application Data\wklnhst.dat
2007-04-26 21:45 1 ----a-w C:\Documents and Settings\All of Us\SI.bin
2007-01-13 15:59 15,850 ----a-w C:\Documents and Settings\All of Us\Application Data\wklnhst.dat
2005-09-29 16:38 64,400 ----a-w C:\Documents and Settings\All of Us\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-04 23:39 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 05:25 144784]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-23 00:20 339968 C:\WINDOWS\stsystra.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-14 21:05 344064]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 20:12 221184]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 16:19 53248]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-09-19 13:55 26112]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05 127035]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2005-02-16 17:15 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 17:15 81920]
"POINTER"="point32.exe" []
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 16:49 49152]
"SlipStream"="C:\Program Files\ONSPEED\onspeedcore.exe" [2006-12-21 05:18 258048]
"JOYTECH USB Neo S Controller"="C:\Program Files\JoyTechEurope\JOYTECHUSBNeoSController\JoytechNeoSTrayIcon.exe" [2004-11-08 11:02 233472]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 16:17 159744]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-09-02 20:05 155648]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 10:24 16384]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-05-31 09:05 1177368]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]
"PWRISOVM.EXE"="C:\Program Files\PowerISO\PWRISOVM.EXE" [2008-03-15 00:50 233472]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 05:00 15360]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2006-10-04 09:48 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 20:28:24 258048]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 20:50:52 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\TrackMania Nations ESWC\\TmNationsESWC.exe"=
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Activision\\Call of Duty 2\\CoD2MP_s.exe"=
"C:\\Program Files\\Steam\\steamapps\\common\\defcon\\defcon.exe"=
"C:\\Program Files\\THQ\\Company of Heroes\\RelicCOH.exe"=
"C:\\Program Files\\THQ\\Company of Heroes\\BugReport\\BugReport.exe"=
"C:\\Program Files\\THQ\\Dawn of War\\W40k.exe"=
"C:\\Program Files\\Steam\\steamapps\\dawson342\\counter-strike source\\hl2.exe"=
"C:\\Program Files\\Steam\\steamapps\\dawson342\\half-life 2 deathmatch\\hl2.exe"=
"C:\\Program Files\\Steam\\steamapps\\dawson342\\day of defeat source\\hl2.exe"=
"C:\\Program Files\\Steam\\steamapps\\dawson342\\source dedicated server\\srcds.exe"=
"C:\\Program Files\\Steam\\steamapps\\dawson342\\garrysmod\\hl2.exe"=
"C:\\Program Files\\Electronic Arts\\Command & Conquer 3\\RetailExe\\1.0\\cnc3game.dat"=
"C:\\Program Files\\Electronic Arts\\Command & Conquer 3\\RetailExe\\1.4\\cnc3game.dat"=
"C:\\Program Files\\Electronic Arts\\Command & Conquer 3\\RetailExe\\1.5\\cnc3game.dat"=
"C:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Railroads!\\RailRoads.exe"=
"C:\\Program Files\\Electronic Arts\\Command & Conquer 3\\RetailExe\\1.6\\cnc3game.dat"=
"C:\\Program Files\\Electronic Arts\\Command & Conquer 3\\RetailExe\\1.7\\cnc3game.dat"=
"C:\\Program Files\\Electronic Arts\\Command & Conquer 3\\RetailExe\\1.8\\cnc3game.dat"=
"C:\\Program Files\\Steam\\steam.exe"=
"C:\\Program Files\\Steam\\steamapps\\dawson342\\team fortress 2\\hl2.exe"=
"C:\\Program Files\\FrostWire\\FrostWire.exe"=
"C:\\Program Files\\Electronic Arts\\Crytek\\Crysis SP Demo\\Bin32\\Crysis.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"C:\\WINDOWS\\system32\\PnkBstrA.exe"=
"C:\\WINDOWS\\system32\\PnkBstrB.exe"=
"C:\\Program Files\\Steam\\steamapps\\dawson342\\sin 1 multiplayer\\sin.exe"=
"C:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"=
"C:\\Program Files\\Electronic Arts\\Command & Conquer 3\\RetailExe\\1.9\\cnc3game.dat"=
"C:\\Program Files\\Steam\\steamapps\\common\\trackmania nations forever\\TmForever.exe"=
"C:\\Program Files\\Sports Interactive\\Football Manager 2008\\fm.exe"=
"C:\\Program Files\\Stardock Games\\Sins of a Solar Empire Demo\\Sins of a Solar Empire.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-05-31 09:06]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-05-31 09:05]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 10:23]
S3 bfastfao;bfastfao;C:\DOCUME~1\ALLOFU~1\LOCALS~1\Temp\bfastfao.sys []

.
Contents of the 'Scheduled Tasks' folder
"2008-06-14 07:00:00 C:\WINDOWS\Tasks\HPpromotions journeysoftware.job"
- C:\Program Files\hp\digital imaging\bin\hp promotions\journeysoftware\HPpromo.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-14 08:14:33
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\CTSVCCDA.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
.
**************************************************************************
.
Completion time: 2008-06-14 8:24:06 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-14 07:24:00

Pre-Run: 19,992,346,624 bytes free
Post-Run: 26,266,234,880 bytes free

239 --- E O F --- 2008-06-11 06:38:28


Logfile of HijackThis v1.99.1
Scan saved at 08:31, on 2008-06-14
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ONSPEED\onspeedcore.exe
C:\Program Files\JoyTechEurope\JOYTECHUSBNeoSController\JoytechNeoSTrayIcon.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKLM\..\Run: [JOYTECH USB Neo S Controller] C:\Program Files\JoyTechEurope\JOYTECHUSBNeoSController\JoytechNeoSTrayIcon.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136143658265
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - C:\Program Files\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
Bob4
June 14, 2008, 11:41 AM UTC
I see you have Frostwire installed also. A majority of infected computers have some sort of file sharing program and is where amany get infected.
It's not the program so much as it is the garbage that gets downloaded with them. Please do not use this program untll I have you all clean.
I would give some thought to not using such
a program as it leaves you wide open for infections such as this one and much worse


We now suggest that you install the Windows Recovery Console.

Go to Microsoft's website => http://support.microsoft.com/kb/310994

Select the download that's appropriate for your Operating System



Download the file & save it as it's originally named, next to ComboFix.exe.



Now close all open windows and programs, including all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Drag the setup package onto ComboFix.exe and drop it.
  • Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.
  • At the next prompt, click no to run the full ComboFix scan.




    ______________________________
    RUN HJT

    HJT
    Run hijackthis and choose scan only and place a check by the following lines if present.
    Close all other windows and browsers except HJT before clicking on Fix Checked



    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)

    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

    Close that.










    _____________________________
    Submit a file to Jotti
    Please go here : http://virusscan.jotti.org/
    On top of the page there is a field to add the filepath, copy and paste this filepath in there.
    If theres is more than one file to scan, insert them 1 at a time.


    C:\WINDOWS\system32\ogezfokdmporjccud.dll


    Then hit Submit
    The scan will take a while before the result comes up so please be patient.
    Then copy the result and post it here in this thread.

    If Jotti's service load is too high, you can use the following scanner instead:
    http://www.virustotal.com/xhtml/index_en.html











    ________________________________________
    Open notepad and copy/paste the text in the quotebox below into it: 

     
    

    

    
DirLook:: 
    
C:\Documents and Settings\All Users\Application Data\{5553977E-AF8B-4870-AEB6-53B6C1BC822D}


    NOTE: This script was done for this user specifically.
    DO NOT ATTEMPT TO USE IT IF YOU ARE NOT THIS USER
    YOU WILL HURT THE WORKINGS OF YOUR COMPUTER !!    .

    Save this as CFScript.txt, in the same location as ComboFix.exe




    Refering to the picture above, drag CFScript into ComboFix.exe

    When finished, it shall produce a log for you at C:ComboFix.txt which I will need in your next reply.












    Download and install CCleaner from here


    If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla.

    • Set Cookie Retention.
      Click on the Options block on the left, then choose Cookies.
      Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
    • Reset Temp File Removal for Regular Use.
      Click on the Options block on the left. Select the Advanced button.
      Check "Only delete files in Windows Temp folders older than 48 hours".


      Now run the program and click on Run Cleaner
      ( Do not use the Registry function to clean anything with this program. Having anything auto clean your regisrty is risky).



    _________________________________

    Please go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
        Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
        Mail databases
    5. Click on My Computer under Scan.
    6. Once the scan is complete, it will display the results. Click on View Scan Report.
    7. You will see a list of infected items there. Click on Save Report As....
    8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
    9. Please post this log in your next reply.





    _________________________
    In your next reply I would like to see:
    • A new HJT log
    • The report from ComboFix
    • The report from Malwarebytes.
    • Let me know how things are running
jackie
June 15, 2008, 8:51 PM UTC
I believe I have installed recovery console using combofix. It produced this log.

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

I have then got as far as removing the two lines with HJT ok.
Then i submitted the file to Jotti and got the following message
"The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file"
I do still have AVG Free running (I can't see how to stop it without uninstalling it - must I do that?). I guess I have a windows firewall (?) but don't know whether that would be stopping me proceding or how to shut it if that is what I need to do.
I don't have any other programs that I have set running.
What should I do next?

Thanks
Jackie
Bob4
June 15, 2008, 9:42 PM UTC
I don't use AVG but
I will ask around with my colleagues . Usually if you right click on the icon on the task bar you will have an option to disable real time protection, give that a try for me.

also can be called disable resident shield
Bob4
June 15, 2008, 10:20 PM UTC
Try this.

Launch AVG interface
Click "Components"->"Resident Shield"
Uncheck "Resident Shield active"
Click "Save Changes"
jackie
June 15, 2008, 10:49 PM UTC
Thanks - AVG Free V8 has disable resident shield option in Tools/Advanced
I have disabled AVG and Spyware Doctor but am still getting same message from Jotti:
"The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file"
What should I try next?
Jackie
Bob4
June 15, 2008, 11:02 PM UTC
I have enough info on the Jottis scan.

Please do the kaspersky scan
jackie
June 16, 2008, 10:24 PM UTC
Kaspersy scan runs for a minute or so and then hangs. I get a message saying that it may not run successfully unless I disable other anti-virus programs so I think maybe I still have AVG Free V8 blocking these runs even though I have disbaled the resident shield. AVG still shows anti-virus and anti-spyware as active so i guess they are and i can't find any way to temporarily deactive them. I am very reluctant to uninstall my intivirus and go online. What do you think?
Thanks
Jackie