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blank.com

51 min read

This thread's last reply is from August 7, 2008, 12:54 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

thom15
July 16, 2008, 2:54 AM UTC
blank.com
no restore points
ststem slow

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:43:06 PM, on 7/15/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\system32\lxcicoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ArcadeRockstar\arcaderockstar32.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\IBM\Updater\jre\bin\javaw.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Common Files\Companion Wizard\compwiz.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\IBM\Updater\ucgather.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: ArsPlugin Class - {DABE0C57-5B57-4E2D-837A-08F290F7458E} - C:\Program Files\ArcadeRockstar\arsplg.dll (file missing)
O2 - BHO: (no name) - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - (no file)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll (file missing)
O3 - Toolbar: (no name) - {2DEA8791-C2B7-48E1-8992-8E8E6A6FE789} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [arcaderockstar] C:\Program Files\ArcadeRockstar\arcaderockstar32.exe
O4 - HKLM\..\Run: [LXCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Fellowes Proxy] C:\WINDOWS\system32\r3proxy.exe
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CompanionWizard] "C:\Program Files\Common Files\Companion Wizard\compwiz.exe" /silent
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/CursorManiaFWBInitialSetup1.0.0.8-2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://kc3photo.dyndns.org:1494/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73E19690-26CB-44FB-A177-6B75E6728EC5}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 12693 bytes
silver
July 21, 2008, 5:00 AM UTC
Hi thom15,

Please tell me what the problem you are reporting concerning "blank.com".

Please open Start->Control Panel->Add/Remove Programs, and remove ArcadeRockstar

Viewpoint Media Player is nor malware but is foistware in that it is usually installed without the user's knowledge or approval, and for this reason I recommend you remove it. If you actually use this program, I recommend you try using safe and free alternatives such as VLC Media Player. You can remove Viewpoint via Start->Control Panel->Add/Remove Programs

------------------------------------------------------------------------

Then, open HijackThis, choose Do a system scan only and place a checkmark next to the following lines:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: ArsPlugin Class - {DABE0C57-5B57-4E2D-837A-08F290F7458E} - C:\Program Files\ArcadeRockstar\arsplg.dll (file missing)
O2 - BHO: (no name) - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - (no file)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll (file missing)
O3 - Toolbar: (no name) - {2DEA8791-C2B7-48E1-8992-8E8E6A6FE789} - (no file)
O4 - HKLM\..\Run: [arcaderockstar] C:\Program Files\ArcadeRockstar\arcaderockstar32.exe
O4 - HKLM\..\Run: [CompanionWizard] "C:\Program Files\Common Files\Companion Wizard\compwiz.exe" /silent
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... .0.8-2.cab
Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

------------------------------------------------------------------------

Use Windows Explorer (right-click Start, select Explore) to find and delete the following folders:
C:\Program Files\Common Files\Companion Wizard
C:\Program Files\ArcadeRockstar
If you have trouble finding or deleting any, please let me know in your next response.

------------------------------------------------------------------------

Clean with Malwarebytes' Anti-Malware
  • Please download the Installer to your Desktop from here:
    http://www.besttechie.net/tools/mbam-setup.exe
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to both of these options:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure everything is checked, and click Remove Selected.
  • When finished, a log will open in Notepad. Please save it to your Desktop, and post the contents in your reply.
  • The log can also be found here if you need it:
    • Start->All Programs->Malwarebytes' Anti-Malware->Logs


------------------------------------------------------------------------

Download Deckard's System Scanner (DSS) to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Make sure Format->Word Wrap is unchecked
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply


------------------------------------------------------------------------

Once complete, please post the MalwareBytes Antimalware report and both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.
thom15
July 22, 2008, 3:13 PM UTC
blank.com pops up sometimes on starup
win antivirus prozero pops up(class not registered (ok or x)
---
when i open internet explorer. I get this warring pop up
(the avg security toolbar was unable to connect with AVG 08. please check that the program is installed and running. if you continue to experience this error contact tech support.
------------------------------------------------------
could not find 04-HKLM\\run arcaderrockstar c:\program files\arcaderockstar\arcaderockstar32.exe
---------------------------------------------------
mawarebytes anti-malware ran ok.
i removed selected files, but it did not open in note pad. the log was not in logs.
i do not hav a copy of logs to send.
----------------------------------------------------------
dss main log
Deckard's System Scanner v20071014.68
Run by [removed] on 2008-07-22 08:34:29
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
65: 2008-07-22 13:35:06 UTC - RP1156 - Deckard's System Scanner Restore Point
64: 2008-07-21 15:34:27 UTC - RP1155 - System Checkpoint
63: 2008-07-20 15:13:09 UTC - RP1154 - Software Distribution Service 3.0
62: 2008-07-19 22:01:41 UTC - RP1153 - System Checkpoint
61: 2008-07-18 12:42:32 UTC - RP1152 - System Checkpoint


-- First Restore Point --
1: 2008-06-04 03:36:21 UTC - RP1092 - Printer Driver PageManager PDF Writer Installed


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 511 MiB (512 MiB recommended).


-- HijackThis (run as Dorothy.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:37:44 AM, on 7/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\system32\lxcicoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Documents and Settings\Dorothy\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Dorothy.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {2DEA8791-C2B7-48E1-8992-8E8E6A6FE789} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [LXCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Fellowes Proxy] C:\WINDOWS\system32\r3proxy.exe
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://kc3photo.dyndns.org:1494/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73E19690-26CB-44FB-A177-6B75E6728EC5}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11783 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080721-054456-253 O4 - HKLM\..\Run: [CompanionWizard] "C:\Program Files\Common Files\Companion Wizard\compwiz.exe" /silent
backup-20080721-054456-452 O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/CursorManiaFWBInitialSetup1.0.0.8-2.cab
backup-20080721-054456-702 O2 - BHO: ArsPlugin Class - {DABE0C57-5B57-4E2D-837A-08F290F7458E} - C:\Program Files\ArcadeRockstar\arsplg.dll (file missing)
backup-20080721-054456-755 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
backup-20080721-054456-911 O2 - BHO: (no name) - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - (no file)
backup-20080721-054456-922 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
backup-20080721-054456-986 O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll (file missing)

-- File Associations -----------------------------------------------------------

.cpl - cplfile - shell\cplopen\command - rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.cpl - cplfile - shell\runas\command - rundll32.exe shell32.dll,Control_RunDLLAsUser "%1",%*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 Shockprf - c:\windows\system32\drivers\shockprf.sys <Not Verified; IBM Corporation; IBM Hard Drive Active Protection System>
R0 TPDiskPM - c:\windows\system32\drivers\tpdiskpm.sys <Not Verified; IBM Corporation; IBM SATA Power Management Driver>
R1 ANC - c:\windows\system32\drivers\anc.sys <Not Verified; IBM Corp.; IBM Access Connections>
R1 IBMTPCHK - c:\windows\system32\drivers\ibmbldid.sys
R1 ShockMgr - c:\windows\system32\drivers\shockmgr.sys <Not Verified; IBM Corporation; IBM Hard Drive Active Protection System>
R1 Smapint - c:\windows\system32\drivers\smapint.sys <Not Verified; Microsoft Corporation; Microsoft(R) Windows NT(TM) Operating System>
R1 TDSMAPI - c:\windows\system32\drivers\tdsmapi.sys
R1 TPHKDRV - c:\windows\system32\drivers\tphkdrv.sys <Not Verified; IBM Corporation; ThinkPad OnScreenDisplay>
R1 TPPWRIF - c:\windows\system32\drivers\tppwrif.sys
R1 TSMAPIP - c:\windows\system32\drivers\tsmapip.sys
R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.1.6.0) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.1.6.0>
R2 ibmfilter - c:\windows\system32\drivers\ibmfilter.sys <Not Verified; IBM; FFE and RRU>
R2 PMEM - c:\windows\system32\drivers\pmemnt.sys <Not Verified; Microsoft Corporation; Microsoft(R) Windows NT(TM) Operating System>
R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>
R3 Afc (PPdus ASPI Shell) - c:\windows\system32\drivers\afc.sys <Not Verified; Arcsoft, Inc.; Arcsoft(R) ASPI Shell>
R3 Pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus(R) ASPI Shell>
R3 TPInput - c:\windows\system32\drivers\tpinput.sys <Not Verified; IBM Corporation; IBM SATA Power Management Driver>

S0 FOPN - c:\windows\system32\drivers\fopn.sys (file missing)
S1 vspf - c:\windows\system32\drivers\vspf5.sys (file missing)
S1 vspf_hk - c:\windows\system32\drivers\vspf_hk5.sys (file missing)
S3 FeMouWDM (Fellowes Mouse Driver) - c:\windows\system32\drivers\femouwdm.sys <Not Verified; Fellowes, Inc.; Fellowes EasyPoint Mouse Software>
S3 psadd (IBM PSA Access Driver) - c:\windows\system32\drivers\psadd.sys <Not Verified; IBM Corporation; SMI Driver>
S3 QCNDISIF - c:\windows\system32\drivers\qcndisif.sys <Not Verified; IBM Corporation.; IBM ThinkPad Utility>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 IBM Rapid Restore Ultra Service - "c:\program files\ibm\ibm rapid restore ultra\rrpcsb.exe" <Not Verified; ; rrpcsb Module>
R2 QCONSVC - system32\qconsvc.exe <Not Verified; IBM Corp.; IBM ThinkPad Utility>
R2 RegSrvc - c:\program files\intel\wireless\bin\regsrvc.exe <Not Verified; Intel Corporation; RegSrvc Module>
R2 TPHDEXLGSVC (IBM HDD APS Logging Service) - system32\tphdexlg.exe <Not Verified; IBM Corporation; IBM Active Protection System>
R2 TpKmpSVC (IBM KCU Service) - c:\windows\system32\tpkmpsvc.exe
R2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" <Not Verified; Viewpoint Corporation; Viewpoint Manager>

S3 PsaSrv (IBM PSA Access Driver Control) - c:\windows\system32\psasrv.exe (file missing)


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Files created between 2008-06-22 and 2008-07-22 -----------------------------

2008-07-21 08:26:54 0 d-------- C:\Documents and Settings\Dorothy\Application Data\Malwarebytes
2008-07-21 08:26:44 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-21 08:26:43 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-18 12:53:22 0 d-------- C:\Documents and Settings\LocalService\Application Data\AVGTOOLBAR
2008-07-18 12:53:21 0 d-------- C:\Documents and Settings\LocalService\Application Data\Google
2008-07-18 12:53:17 0 dr------- C:\Documents and Settings\LocalService\Favorites
2008-07-13 17:27:41 0 d-------- C:\Program Files\Trend Micro
2008-07-11 21:32:56 0 d-------- C:\WINDOWS\system32\en
2008-07-11 21:32:55 0 d-------- C:\WINDOWS\system32\bits
2008-07-11 15:07:09 0 d-------- C:\WINDOWS\Prefetch
2008-07-11 10:58:02 0 d-------- C:\WINDOWS\system32\scripting
2008-07-11 10:58:00 0 d-------- C:\WINDOWS\l2schemas
2008-07-11 10:42:11 0 d-------- C:\WINDOWS\ServicePackFiles
2008-07-10 18:56:17 0 d--h----- C:\$AVG8.VAULT$
2008-07-10 18:44:00 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-07-10 18:43:59 0 d-------- C:\Documents and Settings\Dorothy\Application Data\AVGTOOLBAR
2008-07-09 12:18:26 0 d-------- C:\Documents and Settings\Dorothy\Application Data\aAvgApi
2008-07-07 08:49:05 0 d-------- C:\Program Files\Citrix
2008-07-02 20:03:31 0 d-------- C:\Program Files\Kyodai Mahjongg 2006
2008-07-02 10:34:47 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe


-- Find3M Report ---------------------------------------------------------------

2008-07-21 19:59:17 0 d-------- C:\Program Files\Lx_cats
2008-07-21 05:49:56 0 d-------- C:\Program Files\Common Files
2008-07-16 11:20:30 0 d-------- C:\Documents and Settings\Dorothy\Application Data\AdobeUM
2008-07-11 21:13:30 0 d-------- C:\Program Files\Windows NT
2008-07-11 21:13:08 0 d-------- C:\Program Files\Movie Maker
2008-07-11 21:10:17 0 d-------- C:\Program Files\Messenger
2008-07-02 12:32:17 0 d-------- C:\Program Files\Common Files\Adobe
2008-07-02 11:43:27 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-30 00:17:01 59 --a------ C:\WINDOWS\popcinfo.dat
2008-06-09 13:57:30 0 d-------- C:\Program Files\Cartoon Network
2008-06-09 13:36:38 0 d-------- C:\Program Files\AVG
2008-06-09 13:17:06 0 d-------- C:\Program Files\Yahoo!
2008-06-09 13:11:34 0 d-------- C:\Program Files\Common Files\Scanner


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
07/10/2008 06:43 PM 2055960 --a------ C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{A057A204-BACC-4D26-9990-79A187E2698E}"= C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [07/10/2008 06:43 PM 2055960]

[-HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}]
[HKEY_CLASSES_ROOT\avgtoolbar.AVGTOOLBAR]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LXCICATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll" [11/21/2006 12:27 PM]
"WrtMon.exe"="C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe" [09/20/2006 08:35 AM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [08/19/2003 03:01 AM]
"UC_Start"="C:\Program Files\IBM\Updater\\ucstartup.exe" [07/14/2004 06:34 PM]
"UC_SMB"="" []
"TpShocks"="TpShocks.exe" [10/27/2004 05:58 PM C:\WINDOWS\system32\TpShocks.exe]
"TPKMAPHELPER"="C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe" [02/04/2004 08:39 PM]
"TPHOTKEY"="C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [03/03/2005 07:10 PM]
"TP4EX"="tp4ex.exe" [11/12/2004 03:07 AM C:\WINDOWS\system32\TP4EX.exe]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [11/08/2004 01:17 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [11/08/2004 01:17 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [07/25/2006 03:56 PM]
"QCWLICON"="C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [03/18/2005 05:07 AM]
"PWRMGRTR"="C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [12/21/2004 03:00 AM]
"lxcimon.exe"="C:\Program Files\Lexmark 7300 Series\lxcimon.exe" [02/01/2007 09:14 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [06/14/2006 04:24 PM]
"IBMPRC"="C:\IBMTOOLS\UTILS\ibmprc.exe" [12/16/2004 05:41 AM]
"ibmmessages"="C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe" [08/06/2004 04:10 AM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [01/18/2008 08:30 PM]
"Fellowes Proxy"="C:\WINDOWS\system32\r3proxy.exe" [03/25/2004 02:13 PM]
"EzPrint"="C:\Program Files\Lexmark 7300 Series\ezprint.exe" [02/01/2007 09:15 PM]
"EZEJMNAP"="C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [11/24/2004 04:10 AM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [09/02/2004 03:05 AM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [12/11/2004 11:00 PM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/10/2008 06:43 PM]
"QCTray"="C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe" [03/18/2005 05:07 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/13/2008 07:12 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 09:05 PM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [04/13/2008 07:12 PM]
"Aim6"="" []
"ibmmessages"="C:\Program Files\IBM\Messages By IBM\ibmmessages.exe" [08/06/2004 04:10 AM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\QConGina]
QConGina.dll 03/18/2005 05:07 AM 262144 C:\WINDOWS\system32\QConGina.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
tphklock.dll 08/12/2004 10:11 PM 24576 C:\WINDOWS\system32\tphklock.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 nwprovau
"Notification Packages"= scecli pwdmon

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc




-- End of Deckard's System Scanner: finished at 2008-07-22 08:38:55 ------------

------------------------------------------------------------------------
dss extra .txt

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 3.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) M processor 1.86GHz
Percentage of Memory in Use: 65%
Physical Memory (total/avail): 510.42 MiB / 177.23 MiB
Pagefile Memory (total/avail): 1245.89 MiB / 845.96 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1916.02 MiB

C: is Fixed (NTFS) - 51.95 GiB total, 31.88 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - FUJITSU MHT2060AH - 55.89 GiB - 2 partitions
\PARTITION0 (bootable) - Installable File System - 51.95 GiB - C:
\PARTITION1 - Unknown - 3.94 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Dorothy\Application Data
CLASSPATH=.;C:\Program Files\IBM\Java142\jre\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DOROTHY
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Dorothy
IBMSHARE=C:\IBMSHARE
LOGONSERVER=\\DOROTHY
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Program Files\ThinkPad\Utilities;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Intel\Wireless\Bin\;C:\Program Files\ATI Technologies\ATI Control Panel;C:\WINDOWS\Downloaded Program Files;C:\IBMTOOLS\Python22;C:\Program Files\PC-Doctor for Windows\services;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.pyo;.pyc;.py;.pyw
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 13 Stepping 8, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0d08
ProgramFiles=C:\Program Files
PROMPT=$P$G
PYTHONCASEOK=1
PYTHONPATH=C:\IBMTOOLS\utils\support;C:\IBMTOOLS\utils\logger
QTJAVA=C:\Program Files\IBM\Java142\jre\lib\ext\QTJava.zip
RRU=C:\Program Files\IBM\IBM Rapid Restore Ultra\
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TCL_LIBRARY=C:\IBMTOOLS\Python22\tcl\tcl8.4
TEMP=C:\DOCUME~1\Dorothy\LOCALS~1\Temp
TK_LIBRARY=C:\IBMTOOLS\Python22\tcl\tk8.4
TMP=C:\DOCUME~1\Dorothy\LOCALS~1\Temp
USERDOMAIN=DOROTHY
USERNAME=Dorothy
USERPROFILE=C:\Documents and Settings\Dorothy
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI


-- User Profiles ---------------------------------------------------------------

Dorothy (admin)
Thom (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{39DA87A1-0B26-4562-A70C-2A6147366E47}\SETUP.EXE"
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\SETUP.EXE" -l0x9 ControlPanelAnyText
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F765BD0-B900-4EDE-A90B-61C8A9E95C42}\SETUP.EXE"
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BAD59025-5B73-4E12-B789-0028C5A573C2}\SETUP.EXE"
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\SETUP.EXE" -l0x9 ControlPanel
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
2001 TurboTax Home & Business --> C:\Tax01\TaxUnst.EXE "C:\Tax01\Uninstall.log" -NoGui
ABBYY FineReader 6.0 Sprint --> MsiExec.exe /X{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}
Access IBM --> MsiExec.exe /X{EC6AF20D-4376-4070-BEE4-D3A0DFF7E140}
Access IBM Message Center --> MsiExec.exe /X{F413B3A4-EE5D-457C-BAE5-6E58D9589ED5}
ACT! --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\ACT\Uninst6.isu" -c"C:\Program Files\ACT\UNINSTAL.DLL"
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 7.0.8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
AIM 6 --> C:\Program Files\AIM6\uninst.exe
Alchemy and Bejeweled Pack --> C:\Program Files\PopCap Games\Alchemy and Bejeweled Pack\UnGins.exe "C:\Program Files\PopCap Games\Alchemy and Bejeweled Pack\install.log"
AOL Toolbar 2.0 --> "C:\Program Files\AOL\AOL Toolbar 2.0\uninstall.exe"
ArcSoft CD&DVD LabelMaker --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2A290AE9-012C-4C60-AB45-D97C0C3BCC7D}\setup.exe" -l0x9
ArcSoft Greeting Card Creator --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A7C3B05D-C22A-4BB3-8112-F8D0F4784747}\setup.exe" -l0x9
Assimilation --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E20571CF-217E-4AE7-94CA-DD53FBCAC25E}\setup.exe"
AT&T Yahoo! Applications --> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
ATI - Software Uninstall Utility --> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
ATI HYDRAVISION --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3EA9D975-BFDC-4E8E-B88B-0446FBC8CA66}\setup.exe"
AVG Free 8.0 --> C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
EasyPoint Mouse Software --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DB79C19C-5C47-4A31-B4EA-D19B4F741329}\Setup.exe" -l0x9
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
GoToMeeting 4.0.0.320 --> C:\Program Files\Citrix\GoToMeeting\320\G2MUninstall.exe /uninstall
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
IBM 32-bit Runtime Environment for Java 2, v1.4.2 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{E922961C-6DB6-41DE-9FEA-426DF3E9F81C} /l1033
IBM Access Connections --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{22B71A00-4DED-11D4-A5E5-0004AC564F43}\SETUP.EXE" -l0x9 anything
IBM Active Protection System --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{72806716-7088-41B2-8FA6-717A2A164DAB}\SETUP.EXE" -l0x9 anything
IBM DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
IBM Integrated 56K Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_8086&DEV_24C6&SUBSYS_05591014\HXFSETUP.EXE -U -IIBM0559K.INF -ISFG
IBM RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
IBM Rescue and Recovery with Rapid Restore --> MsiExec.exe /X{11783F13-C3A9-44A8-929B-21A476F65272}
IBM SATA Power Management Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0873B1A3-00A9-40D6-BACE-3DB4BC5DA840}\SETUP.EXE" -l0x9 anything
IBM Themes --> MsiExec.exe /I{6CE96A14-61E2-48CC-837E-22710A953ADE}
IBM ThinkPad Configuration --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC081D4D-DF1B-4CF1-B530-027E4118D846}\SETUP.EXE" -l0x9 -AddRemove
IBM ThinkPad EasyEject Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1297C681-92D7-40EF-93BF-03F66EC5105C}\SETUP.EXE" -l0x9 -AddRemove
IBM ThinkPad Keyboard Customizer Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2111B23F-7FDA-4A41-8309-E5A1663CA296}\SETUP.EXE" -l0x9 anything
IBM ThinkPad Power Management Driver --> RunDll32.exe tpinspm.dll,Uninstall
IBM ThinkPad Power Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A0E64EBA-8BF0-49FB-90C0-BB3D781A2016}\SETUP.EXE" -l0x9 -AddRemove
IBM ThinkPad Presentation Director --> C:\WINDOWS\IsUninst.exe -fC:\PROGRA~1\ThinkPad\UTILIT~1\UNNPDR.isu -c"C:\Program Files\ThinkPad\Utilities\Tpinsnpd.dll"
IBM ThinkPad UltraNav Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
IBM ThinkPad UltraNav Wizard --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{82512BC9-BD5D-4C50-BE4D-B98E7DF78687}\SETUP.EXE" UNINSTALL
IBM ThinkVantage Technologies Welcome Message --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1007F41F-7D69-468E-8017-3849A5A973C2}\SETUP.EXE" -l0x9 anything
IBM TrackPoint Accessibility Features --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA664480-3844-11D5-8C25-444553540000}\SETUP.EXE"
IBM Update Connector --> MsiExec.exe /X{8D815BF3-2399-459C-B121-49373FEFB9E8}
Intel(R) PROSet/Wireless Software --> C:\WINDOWS\Installer\iProInst.exe
InterVideo WinDVD --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
InterVideo WinDVD Creator --> "C:\Program Files\InstallShield Installation Information\{2FCE4FC5-6930-40E7-A4F1-F862207424EF}\setup.exe" REMOVEALL
ItsDeductible Express --> MsiExec.exe /X{36495C59-089C-49D1-BD15-9E5BD86DC9A1}
iTunes --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{54C0D94A-F467-4ABC-9D02-6E58748668D4} /l1033
Jasc Paint Shop Pro 8 --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Kyodai Mahjongg 2006 v1.42 --> "C:\Program Files\Kyodai Mahjongg 2006\unins000.exe"
Lexmark 7300 Series --> C:\Program Files\Lexmark 7300 Series\Install\x86\Uninst.exe
Lotus SmartSuite 97 --> C:\WINDOWS\lunin10.exe /T SmartSuite /V 97.0 /I "c:\lotus\suit.inf" /C "c:\lotus\cinstall.ini" /O /L EN
Macromedia Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
mCore --> MsiExec.exe /I{6DE14BE4-6F04-4935-8ABD-A0A19FE2E55A}
mDriver --> MsiExec.exe /I{28DA872A-0848-48CF-B749-19A198157A2A}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Basic Edition 2003 --> MsiExec.exe /I{91130409-6000-11D3-8CFE-0150048383C9}
Microsoft Office FrontPage 2003 --> MsiExec.exe /I{90170409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Project Professional 2003 --> MsiExec.exe /I{903B0409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Visio Professional 2003 --> MsiExec.exe /I{90510409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Game Pack: Cards and Puzzles --> "C:\Program Files\Microsoft Games\Plus! Game Pack\UNINSTAL.EXE" /runtemp /addremove
Microsoft Revenge of Arcade --> "C:\Program Files\Microsoft Games\Revenge of Arcade\UNINSTAL.EXE" /runtemp
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
mMHouse --> MsiExec.exe /I{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}
Moraff's MoreJongg 7.1 --> C:\WINDOWS\iun506.exe C:\Program Files\Moraff's MoreJongg\irunin.ini
mPfMgr --> MsiExec.exe /I{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}
mProSafe --> MsiExec.exe /I{23FB368F-1399-4EAC-817C-4B83ECBE3D83}
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
mWlsSafe --> MsiExec.exe /I{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}
mXML --> MsiExec.exe /I{9CC89556-3578-48DD-8408-04E66EBEF401}
PC-Doctor for Windows --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F7CCFA3-D926-4882-B2A5-A0217ED25597}\SETUP.EXE"
Presto! PageManager 7.12.10 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{72CD4C5F-AB0B-4814-8780-9A4F26A2086B}\setup.exe" -l0x9 -anything
Print to Fax --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5BF2B19D-9C79-492A-8969-F059F06A627F}\setup.exe" -l0x9 ControlPanel
Quicken 2005 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{2DBE41DD-2129-4C65-A3D3-5647236A60F3} anything
QuickTime --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{C21D5524-A970-42FA-AC8A-59B8C7CDCA31} /l1033
Rapture's King Sol --> C:\PROGRA~1\RAPTUR~1\KINGSO~1\UNWISE.EXE C:\PROGRA~1\RAPTUR~1\KINGSO~1\INSTALL.LOG
RealArcade --> C:\Program Files\Real\RealArcade\Update\rnuninst.exe RealNetworks|RealArcade|1.2
Return of Arcade Anniversary Edition --> "C:\Program Files\Microsoft Games\Return of Arcade AE\UNINSTAL.EXE" /runtemp /addremove
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
Symantec KB-DocID:2003093015493306 --> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
ThinkPad FullScreen Magnifier --> RunDll32 setupapi.dll,InstallHinfSection DefaultUninstall.NT 132 C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.inf
ThinkPad Software Installer --> _tpiu000.exe /U
To The Eds-treme --> C:\PROGRA~1\CARTOO~1\TOTHEE~1\UNWISE.EXE C:\PROGRA~1\CARTOO~1\TOTHEE~1\INSTALL.LOG
TurboTax Basic 2005 --> C:\Program Files\TurboTax\Basic 2005\TaxUnst.EXE "C:\Program Files\TurboTax\Basic 2005\Uninstall.log" -NoGui
TurboTax Deluxe 2004 --> C:\Program Files\TurboTax\Deluxe 2004\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2004\Uninstall.log" -NoGui
TurboTax ItsDeductible 2005 --> MsiExec.exe /X{2E7595EC-4FB1-4E29-93D4-9083C8A9B107}
TurboTax Premier Home & Business 2002 --> C:\Program Files\TurboTax\Premier Home & Business 2002\TaxUnst.EXE "C:\Program Files\TurboTax\Premier Home & Business 2002\Uninstall.log" -NoGui
TurboTax Premier Home & Business 2003 --> C:\Program Files\TurboTax\Premier Home & Business 2003\TaxUnst.EXE "C:\Program Files\TurboTax\Premier Home & Business 2003\Uninstall.log" -NoGui
Viewpoint Manager (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
Viewpoint Toolbar (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarInstaller.exe /u /k
Wallpapers --> MsiExec.exe /I{F386C340-DF4B-4BBA-9503-420FB7EDB395}
Webshots Desktop --> C:\PROGRA~1\Webshots\UNWISE.EXE C:\PROGRA~1\Webshots\INSTALL.LOG
WexTech AnswerWorks --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA2BEBD6-87B9-41E5-95AC-7E4C165A9475}\SETUP.EXE" -l0x9 -eliminate
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows XP Service Pack 3 --> "C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type73634 / Error
Event Submitted/Written: 07/22/2008 08:33:23 AM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type73633 / Error
Event Submitted/Written: 07/22/2008 08:33:22 AM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type73632 / Error
Event Submitted/Written: 07/21/2008 10:01:47 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type73631 / Warning
Event Submitted/Written: 07/21/2008 05:33:31 AM
Event ID/Source: 4354 / EventSystem
Event Description:
The COM+ Event System failed to fire the ConnectionMade method on subscription {CD1DCBD6-A14D-4823-A0D2-8473AFDE360F}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT 80004001.

Event Record #/Type73630 / Warning
Event Submitted/Written: 07/21/2008 05:33:27 AM
Event ID/Source: 4354 / EventSystem
Event Description:
The COM+ Event System failed to fire the ConnectionMadeNoQOCInfo method on subscription {A82F0E80-1305-400C-BA56-375AE04264A1}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT 80004001.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type36374 / Warning
Event Submitted/Written: 07/21/2008 10:35:08 PM
Event ID/Source: 8021 / BROWSER
Event Description:
The browser was unable to retrieve a list of servers from the browser master \\THOMCOMP on the network \Device\NetBT_Tcpip_{439E10C9-C0EF-42D7-B30E-3FB65880DBB4}.
The data is the error code.

Event Record #/Type36373 / Warning
Event Submitted/Written: 07/21/2008 07:12:40 PM / 07/21/2008 07:12:41 PM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type36372 / Warning
Event Submitted/Written: 07/21/2008 08:34:38 AM
Event ID/Source: 8021 / BROWSER
Event Description:
The browser was unable to retrieve a list of servers from the browser master \\THOMCOMP on the network \Device\NetBT_Tcpip_{439E10C9-C0EF-42D7-B30E-3FB65880DBB4}.
The data is the error code.

Event Record #/Type36368 / Warning
Event Submitted/Written: 07/21/2008 05:33:22 AM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0012F05B37AD. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type36351 / Error
Event Submitted/Written: 07/21/2008 05:31:04 AM
Event ID/Source: 7026 / Service Control Manager
Event Description:
The following boot-start or system-start driver(s) failed to load:
FOPN
vspf
vspf_hk



-- End of Deckard's System Scanner: finished at 2008-07-22 08:38:55 ------------
silver
July 23, 2008, 1:52 AM UTC
Hi thom15,

Open HijackThis, choose Do a system scan only and place a checkmark next to the following line:
O3 - Toolbar: (no name) - {2DEA8791-C2B7-48E1-8992-8E8E6A6FE789} - (no file)
Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

------------------------------------------------------------------------

Fix file associations with DSS:
  • Make sure DSS.exe is on your Desktop
  • Next press Start->Run, copy/paste the following command into the box and press OK:
    "%userprofile%\desktop\dss.exe" /daft
  • Press OK to the disclaimer(s) and then press Scan
  • Place checkmarks in all the boxes that appear and press Fix
  • Then close Deckard's System Scanner


------------------------------------------------------------------------

Open Notepad: press Start->Run, type notepad into the box and press OK
Select Format from the top menu and make sure Word Wrap is NOT checked.
Then, copy/paste the contents of the following code box into Notepad:
@echo off

sc stop FOPN >> results.txt 2>>&1

sc delete FOPN >> results.txt 2>>&1

sc stop vspf >> results.txt 2>>&1

sc delete vspf >> results.txt 2>>&1

sc stop vspf_hk >> results.txt 2>>&1

sc delete vspf_hk >> results.txt 2>>&1

dir "%userprofile%\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs" >> results.txt 2>>&1

dir /a "%programfiles%\win*.*" >> results.txt 2>>&1

dir /a "%systemroot%\system32\stera.exe" >> results.txt 2>>&1

del runme.bat

Select File and Save as
Save it to your Desktop as "runme.bat" (you MUST type the quotes)
Locate runme.bat on your Desktop and double-click it.
A black box should open and close after a short time, this is normal.
Another text file should appear on your Desktop called results.txt, do not open it until the black box has closed.
Post the contents of this file in your next response.

------------------------------------------------------------------------

Open the ESET Online Scanner in Internet Explorer
  • Tick the box next to YES, I accept the Terms of Use. and click Start
  • Allow the ActiveX control to be installed by Internet Explorer
  • Once the ActiveX has finished loading click Start to initialize and update the scanner
  • When the Computer scan screen appears, leave Remove found threats UN-checked, but check the box next to Scan unwanted applications. Then click Scan to begin the scan.
  • Once complete and the summary page appears, press Start->Run, copy/paste the following command into the box and press OK:
    notepad "C:\Program Files\EsetOnlineScanner\log.txt"
  • The log file should now appear in Notepad, copy and paste the contents in your next response.


------------------------------------------------------------------------

Once complete, please post the results.txt, the Eset scan log and a new HijackThis log.
Also, please describe how your computer is behaving now.
thom15
July 23, 2008, 3:23 PM UTC
i could not complete eset online scanner
it started to install active x but never finished.
iran it on my other machine and got the desired results.
----------------------------------------------------------
computer running slow. avg popup when i open IE.
----------------------------------------------------------
@echo off
sc stop FOPN >> results.txt 2>>&1
sc delete FOPN >> results.txt 2>>&1
sc stop vspf >> results.txt 2>>&1
sc delete vspf >> results.txt 2>>&1
sc stop vspf_hk >> results.txt 2>>&1
sc delete vspf_hk >> results.txt 2>>&1
dir "%userprofile%\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs" >> results.txt 2>>&1
dir /a "%programfiles%\win*.*" >> results.txt 2>>&1
dir /a "%systemroot%\system32\stera.exe" >> results.txt 2>>&1
del runme.bat
------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:18 AM, on 7/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\lxcicoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [LXCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Fellowes Proxy] C:\WINDOWS\system32\r3proxy.exe
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://kc3photo.dyndns.org:1494/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73E19690-26CB-44FB-A177-6B75E6728EC5}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11783 bytes
silver
July 24, 2008, 1:52 AM UTC
Hi thom15,

I'm sorry to hear you had some difficulty with the Eset scan, and the results.txt output isn't as expected, please try this:

Attached to this post is a file called runme.zip, please download it to your Desktop:
runme.zip
Right-click runme.zip and choose Extract All..., follow the prompts and a new folder will be created on your Desktop containing a file called runme.bat
Double-click runme.bat - a black box will open and close and then Notepad will open with a file called results.txt - please post the contents of this file in your next response.

------------------------------------------------------------------------

Next, we will try a different scan:

Download Dr.WEB CureIt to your desktop from here:
ftp://ftp.drweb.com/pub/drweb/cureit/cureit.exe
  • Double-click cureit.exe to start the program.
  • Press Start and then OK to start the Express scan
  • The Express scan takes just a few moments to finish, if something is found, click Yes to cure it
  • Once the short scan has finished, Click Options->Change settings
  • Choose the Scan tab and UN-CHECK Heuristic analysis
  • Choose the Actions tab and make these changes:
    • Next to Infected objects select Report
    • Next to Incurable objects select Report
    • Next to Infected containers select Report
  • At the bottom-left, UN-CHECK Prompt on action, then press OK to close the settings box.
  • Note: These settings changes are IMPORTANT, please ensure you have made them before scanning
  • Then select Complete scan and press the green arrow to start the scan
  • When the scan is complete, click File-> Save report list, save the report to your desktop and close Dr Web CureIt


------------------------------------------------------------------------

Once complete, please post the results.txt output, the Dr Web report and a new HijackThis log.
thom15
July 24, 2008, 6:01 PM UTC
thats all i can do this time.
i will be unavable until mon 27th going to oklahoma city.
thom


results.txt

[SC] ControlService FAILED 1062:

The service has not been started.


[SC] DeleteService SUCCESS
[SC] ControlService FAILED 1062:

The service has not been started.


[SC] DeleteService SUCCESS
[SC] ControlService FAILED 1062:

The service has not been started.


[SC] DeleteService SUCCESS
Volume in drive C is IBM_PRELOAD
Volume Serial Number is F8DC-BEB1

Directory of C:\Documents and Settings\Dorothy\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

07/21/2008 08:27 AM <DIR> .
07/21/2008 08:27 AM <DIR> ..
0 File(s) 0 bytes
2 Dir(s) 33,539,493,888 bytes free
Volume in drive C is IBM_PRELOAD
Volume Serial Number is F8DC-BEB1

Directory of C:\Program Files

01/21/2007 08:22 PM <DIR> Windows Media Connect
01/21/2007 08:26 PM <DIR> Windows Media Connect 2
07/11/2008 09:13 PM <DIR> Windows Media Player
07/11/2008 09:13 PM <DIR> Windows NT
08/09/2004 12:53 PM <DIR> WindowsUpdate
0 File(s) 0 bytes
5 Dir(s) 33,539,489,792 bytes free
Volume in drive C is IBM_PRELOAD
Volume Serial Number is F8DC-BEB1

Directory of C:\WINDOWS\system32

File Not Found
---------------------------------------------------------
------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:41 AM, on 7/24/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\lxcicoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxcijswx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [LXCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Fellowes Proxy] C:\WINDOWS\system32\r3proxy.exe
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://kc3photo.dyndns.org:1494/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73E19690-26CB-44FB-A177-6B75E6728EC5}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11808 bytes

08A26BD6.dll;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.6408;;
08A615D3.DLL;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.6408;;
08A93FCF.DLL;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.6408;;
094C3FFC.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
095069F8.dat;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
136F3D2E.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.Fakealert;;
1547625D.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.MulDrop.17207;;
1CA64E02.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
1CA977FE.dat;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
1DD20911.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
1DD5330D.dat;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
1DD5330D.dll;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5242;;
1EC90AC5.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
1F0C25D4.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
1F0F4FD1.dat;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
1F0F4FD1.dll;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5242;;
2393227C.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
251C223E.dat;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
251C223E.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
254F6D05.dll;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5242;;
2C462136.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.Fakealert;;
2C97232C.dll;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
3D497F14.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
419F3E95.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
44EF1FF4.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
488F1EA1.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
495F0FA4.cpl;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5452;;
49990C57.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
499C3654.dat;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
509E0072.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
544D605C.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
59EE4C96.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.MulDrop.4313;;
67C57080.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
67C81A7C.dat;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
67C81A7C.dll;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5242;;
6C896C1A.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.Nexus;;
6C8C1616.dat;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5451;;
7C27696E.dll;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Trojan.DownLoader.5452;;
A0136012.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1141;Trojan.Fakealert;;
A0140742.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1143;Trojan.Fakealert;;
A0140914.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1144;Trojan.Fakealert;;
A0141102.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1145;Trojan.Fakealert;;
A0145430.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1145;Trojan.Fakealert;;
A0145463.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1147;Trojan.Fakealert;;
A0145483.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1147;Trojan.Fakealert;;
A0145521.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1149;Trojan.Fakealert;;
A0145573.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1152;Trojan.Fakealert;;
A0145616.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1154;Trojan.Fakealert;;
A0145632.exe;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156;Trojan.Fakealert;;
data001\data009;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156\A0145633.exe\data001;Trojan.Fakealert;;
data001\data010;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156\A0145633.exe\data001;Trojan.Fakealert;;
data001\data012;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156\A0145633.exe\data001;Trojan.StartPage.21043;;
data001\data019;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156\A0145633.exe\data001;Trojan.Fakealert;;
data001\data023;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156\A0145633.exe\data001;Trojan.Fakealert;;
data001\data028;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156\A0145633.exe\data001;Trojan.Fakealert;;
data001\data035;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156\A0145633.exe\data001;Trojan.Fakealert;;
data001;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156\A0145633.exe;Archive contains infected objects;;
A0145633.exe;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156;Archive contains infected objects;;
A0145634.dll;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1156;Trojan.Fakealert;;
aac.exe;C:\WINDOWS;Trojan.MulDrop.4313;;
exactoffer.exe;C:\WINDOWS;Trojan.MulDrop.4313;;
exactoffernew.exe;C:\WINDOWS;Trojan.MulDrop.4313;;
nexus.exe;C:\WINDOWS;Trojan.MulDrop.4313;;
nexus8.exe;C:\WINDOWS;Trojan.MulDrop.4313;;
zgbinvite.exe;C:\WINDOWS;Trojan.MulDrop.4313;;
silver
July 25, 2008, 1:44 AM UTC
Hi thom15,

Please continue with these instructions after the weekend:

Please download OTMoveIt2 by OldTimer to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)
  • Double-click OTMoveIt2.exe to start the program.
  • Copy the lines in the OTMoveIt file list below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    OTMoveIt File List:
    C:\WINDOWS\aac.exe 
    
C:\WINDOWS\exactoffer.exe 
    
C:\WINDOWS\exactoffernew.exe 
    
C:\WINDOWS\nexus.exe 
    
C:\WINDOWS\nexus8.exe
    
C:\WINDOWS\zgbinvite.exe 
    
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the yellow bar) and choose Paste.
  • Then click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of it and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • If OTMoveIt asks to reboot your computer, allow it to do so. The report will appear in Notepad after the reboot.
  • Close OTMoveIt2


------------------------------------------------------------------------

Please download F-Secure Blacklight to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)
  • Double click fsbl.exe to run it, choose I accept the agreement then press Scan
  • It will create the fsbl-xxxxxxx.log on your desktop containing a list of all items found.
  • Do not choose to rename any because legitimate items can also be present.
  • Exit Blacklight and post the contents of the log in your next reply.


------------------------------------------------------------------------

Once complete, please post the OTMoveIt report, the Blacklight report and a new HijackThis log.
thom15
July 28, 2008, 9:21 PM UTC
C:\WINDOWS\aac.exe moved successfully.
C:\WINDOWS\exactoffer.exe moved successfully.
C:\WINDOWS\exactoffernew.exe moved successfully.
C:\WINDOWS\nexus.exe moved successfully.
C:\WINDOWS\nexus8.exe moved successfully.
C:\WINDOWS\zgbinvite.exe moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\{EFFC3F91-04EF-4049-835A-BB034B287133} moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\{D6E37115-FFC2-4095-A645-6D3BE89607E7} moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\{91AE7584-95CA-40DB-8578-64CB2A5A3CDC} moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\{816BF0ED-88B3-4A52-A24A-BB0FF2D1DA48} moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\{4667E909-FD35-4E58-B1A2-70CB22DA136E} moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\{37F65180-D85D-499D-BC80-7D0536C85E62} moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\{312874DA-BF6E-4F20-9436-7D8C26B2F7F9} moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\{137B8EF2-B7F6-4675-B72A-00D4C14410DF} moved successfully.
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07282008_114552



07/28/08 12:03:19 [Info]: BlackLight Engine 1.0.70 initialized
07/28/08 12:03:19 [Info]: OS: 5.1 build 2600 (Service Pack 3)
07/28/08 12:03:20 [Note]: 7019 4
07/28/08 12:03:20 [Note]: 7005 0
07/28/08 12:04:22 [Note]: 7006 0
07/28/08 12:04:22 [Note]: 7011 624
07/28/08 12:04:23 [Note]: 7035 0
07/28/08 12:04:23 [Note]: 7026 0
07/28/08 12:04:23 [Note]: 7026 0
07/28/08 12:04:28 [Note]: FSRAW library version 1.7.1024
07/28/08 12:14:45 [Note]: 2000 1012
07/28/08 12:23:26 [Note]: 7007 0



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:37:49 PM, on 7/28/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\system32\lxcicoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Documents and Settings\Dorothy\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [LXCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Fellowes Proxy] C:\WINDOWS\system32\r3proxy.exe
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://kc3photo.dyndns.org:1494/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73E19690-26CB-44FB-A177-6B75E6728EC5}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11697 bytes
silver
July 29, 2008, 1:15 AM UTC
Hi thom15,

Clean up with OTMoveIt2:
  • Double-click OTMoveIt2.exe to start the program.
  • Close all other programs apart from OTMoveIt2 as this step will require a reboot
  • On the OTMoveIt main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.


Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close

Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
Press OK and Yes to confirm

Please also delete Dr Web CureIt from your Desktop.

Once complete, please tell me if you had any problems with the instructions and tell me what symptoms are still present.
thom15
July 31, 2008, 11:50 AM UTC
no promblem with instructions.
all is well with computer
thanks or your help.
thom
silver
August 1, 2008, 12:56 AM UTC
Hi thom,

I'm glad to hear things are running better, and at this stage I think your machine is clean of malware :) here are some tips to help you keep your computer clean:

You have a good antivirus program installed, however I recommend you install antispyware software with real-time capabilities - this means it protects you from system changes and spyware while you are working, not just removing malware after it has been installed. There are a range of paid-for and free packages available, a free one I can recommend is Windows Defender, available here:
http://www.microsoft.com/athome/security/spyware/software/default.mspx

I recommend you install a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
Also: subscribe to the mailing list to get update notifications.

Please take care when downloading programs. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware - this includes allowing websites to install browser plug-ins or ActiveX controls. Before downloading, it is crucial to check whether the source is reputable.
One way to check is to use McAfee SiteAdvisor. Copy the domain name into the space provided and SiteAdvisor will give you a report on the website which can help you decide if it is safe. They also have a toolbar for IE and Firefox which adds this functionality to your browser.

Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

Find out more about how to prevent infection in the future
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Please post back to let me know that you have read this, and if there are any further issues.
thom15
August 2, 2008, 2:30 AM UTC
i am still having trouble.
about blank comes up in the ie address window.
very slow on start up
slow to open ie.

i installed
Windows Defender
http://www.mvps.org/winhelp2002/hosts2.htm
(i am not sure about host)
zonealarm
java

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:24:27 PM, on 8/1/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\system32\lxcicoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\IBM\Updater\jre\bin\javaw.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\Program Files\ThinkPad\UltraNav Wizard\UNavTray.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Documents and Settings\Dorothy\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [LXCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Fellowes Proxy] C:\WINDOWS\system32\r3proxy.exe
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://kc3photo.dyndns.org:1494/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73E19690-26CB-44FB-A177-6B75E6728EC5}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 12802 bytes
silver
August 2, 2008, 4:03 AM UTC
Hi thom15,

If you installed the MVPs hosts file, please make sure you disable the DNS Client service:

Stop and Disable the DNS Client Service
Go to Start, Run and type Services.msc and click OK.
Under the Extended Tab, Scroll down and find this service.
DNS Client
Right-Click on the DNS Client Service. Choose Properties
Select the General tab. Click on the Stop button.
Click the Arrow-down tab on the right-hand side at the Start-up Type box.
From the drop-down menu, select Disabled
Click the Apply tab, then click OK

------------------------------------------------------------------------

At this stage your machine looks to be clean of malware, so the problems you are experiencing are not likely to be malware related. Therefore, I think the best and fastest solution for you is to post on a PC troubleshooting forum like the Microsoft Windows forum forum at WhatTheTech. The experts there specialize in handling problems like this so you are certain to get expert assistance and a speedy resolution is very likely.

Please let me know if we can be of further assistance.
silver
August 7, 2008, 12:54 AM UTC
This topic is now closed
We are pleased to have been of assistance in getting you clean.

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