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Computer is making me mad ! You wouldnt like me when Im mad

29 min read

This thread's last reply is from August 6, 2008, 1:56 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

bigblaqq
July 20, 2008, 4:01 PM UTC
Its a Sony Vaio withXP running. I tried to do a system reboot but it only let me reboot the Cdrive, The D drive remained the same. It keeps shutting down on me and restarting. Im running the CA suites security but I guess it cant remove whatever bug I have. I believe all this stems from this "Antivirus 2008 XP" My screen is that ugly blue with the yellow warning ...here is the LOG FILE Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:58:24 PM, on 7/20/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
D:\CA internet security\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\ups.exe
D:\CA internet security\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
D:\CA internet security\CA Personal Firewall\capfsem.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\lphccugj0ena3.exe
D:\CA internet security\cctray\cctray.exe
D:\CA internet security\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
D:\CA internet security\CA Anti-Virus\CAVRID.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
D:\CA internet security\CA Anti-Spyware\CAPPActiveProtection.exe
D:\CA internet security\CA Anti-Spyware\PPCtlPriv.exe
D:\CA internet security\ccprovsp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - D:\Free Download Manager\iefdmcks.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [lphccugj0ena3] C:\WINDOWS\System32\lphccugj0ena3.exe
O4 - HKLM\..\Run: [SMrhc9ugj0ena3] C:\Program Files\rhc9ugj0ena3\rhc9ugj0ena3.exe
O4 - HKLM\..\Run: [cctray] "D:\CA internet security\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "D:\CA internet security\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "D:\CA internet security\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] D:\CA internet security\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] D:\CA internet security\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] D:\CA internet security\CA Personal Firewall\capfupgrade.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O8 - Extra context menu item: Download all with Free Download Manager - file://D:\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://D:\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://D:\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\PartyPoker\RunApp.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://ca.com/us/securityadvisor/virusinfo/webscan.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: CaCCProvSP - CA, Inc. - D:\CA internet security\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - D:\CA internet security\CA Anti-Virus\ISafe.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PPCtlPriv - CA, Inc. - D:\CA internet security\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - D:\CA internet security\CA Anti-Virus\VetMsg.exe

--
End of file - 8614 bytes
bigblaqq
July 21, 2008, 9:32 PM UTC
I managed to do a complete reboot after dealing with the "windows xp 2008 blue screen thing" Thought I was in the clear guess not. Here is My new Logfile trend micro HijackThis v2.0.2
Scan saved at 5:28:15 PM, on 7/21/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\Sonysys\Eflyer\EFlyer_Popup.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\SYMNET~1\SNDWarn.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [ZZZ] C:\WINDOWS\Sonysys\Eflyer\EFlyer_Popup.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\P POKAH\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\P POKAH\PartyPoker\RunApp.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

--
End of file - 8068 bytes
peku006
July 23, 2008, 7:33 AM UTC
Welcome to the MWR forums. My name is peku006. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research. Please be patient and I'd be grateful if you would note the following:

1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic. Please stay at one forum for help.
3. Please continue reading posts until I give the All Clear. It is important to note this, as a clean looking HijackThis is not always a sign your system is clean.

Note: I am still in training here at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.
bigblaqq
July 23, 2008, 7:01 PM UTC
I await further instructions
peku006
July 24, 2008, 6:22 AM UTC
Hi bigblaqq

Your log indicates that your system is seriously lacking in security updates. That issue needs to be addressed prior to cleaning your system. If you are for any reason unable to install security updates, it will not be possible to secure your system to any degree as it will just keep getting reinfected.

Accordingly, please do the following:

  • Download a diagnostic tool (MGADiag.exe) from >here< and save the tool to your Desktop.
  • Double-click on MGADiag.exe.
  • Select "Continue."
  • Next, the Windows tab should open with a report in it. Select the "Copy" button.
  • Open Notepad and paste the contents of the clipboard into a Notepad text file and save it to your Desktop.
  • Paste the contents of that text file into a reply in this topic.


Thanks
peku006
bigblaqq
July 24, 2008, 6:58 PM UTC
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Validation Control not Installed
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-KX9HW-YM6W9-XHR2G
Windows Product Key Hash: 8a+5HJJ0ZwuZ7+2DOTFIcn8INBM=
Windows Product ID: 55277-OEM-2111907-00110
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.1.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {CFC2D556-10C5-4649-B93C-3A5C5174778D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CFC2D556-10C5-4649-B93C-3A5C5174778D}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XHR2G</PKey><PID>55277-OEM-2111907-00110</PID><PIDType>2</PIDType><SID>S-1-5-21-3490579668-4262396114-1863749523</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>PCV-RS510(UC)</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1004 </Version><SMBIOSVersion major="2" minor="3"/><Date>20040209******.******+***</Date><SLPBIOS>Sony Corporation,Sony Corporation</SLPBIOS></BIOS><HWID>79CC3A3701846052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Sony Electronics Inc.</name><model>VAIO Computer</model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
peku006
August 1, 2008, 6:53 AM UTC
Hi bigblaqq

Sorry for the delay......

1 - Scan With ComboFix

Please visit this webpage for download links, and instructions for running ComboFix -

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says -

The Recovery Console was successfully installed.

Please continue as follows -

  • Close/Disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.


When the tool is finished, it will produce a report for you.

2 - uninstall list

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

3 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

4 - Status Check
Please reply with

1. the ComboFix log (C:\ComboFix.txt)
2. the uninstall list
3. a fresh HijackThis log

Thanks peku006
bigblaqq
August 1, 2008, 11:38 AM UTC
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:27:12 AM, on 8/1/2008
Platform: Windows XP SP3, v.3311 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
E:\WINDOWS.0\System32\smss.exe
E:\WINDOWS.0\system32\winlogon.exe
E:\WINDOWS.0\system32\services.exe
E:\WINDOWS.0\system32\lsass.exe
E:\WINDOWS.0\system32\svchost.exe
E:\WINDOWS.0\System32\svchost.exe
E:\WINDOWS.0\system32\spoolsv.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
E:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
E:\WINDOWS.0\system32\HPZipm12.exe
E:\WINDOWS.0\system32\svchost.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
E:\WINDOWS.0\Explorer.EXE
E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
E:\WINDOWS.0\AGRSMMSG.exe
E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
E:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
E:\WINDOWS.0\system32\ctfmon.exe
E:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
D:\Free Download Manager\Free Download Manager\fdm.exe
E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
E:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
D:\mozilla\firefox.exe
E:\DOCUME~1\uuurbody\LOCALS~1\Temp\Rar$EX00.141\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - D:\Free Download Manager\Free Download Manager\iefdm2.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [cctray] "E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [NBKeyScan] "E:\Program Files\Nero\Nero 7\Nero BackItUp\NBKeyScan.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "E:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS.0\system32\ctfmon.exe
O4 - HKCU\..\Run: [Free Download Manager] "D:\Free Download Manager\Free Download Manager\fdm.exe" -autorun
O4 - Global Startup: Mozilla Firefox
O8 - Extra context menu item: Download all with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dllink.htm
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - E:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - E:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O23 - Service: CaCCProvSP - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - E:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NBService - Nero AG - E:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - E:\WINDOWS.0\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 6713 bytes
Fix 08-07-31.04 - uuurbody 2008-08-01 7:01:00.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.270 [GMT -4:00]
Running from: E:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: E:\Documents and Settings\uuurbody\Desktop\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

E:\Documents and Settings\uuurbody\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML

.
((((((((((((((((((((((((( Files Created from 2008-07-01 to 2008-08-01 )))))))))))))))))))))))))))))))
.

2008-08-01 06:19 . 2008-08-01 06:19 <DIR> d-------- E:\Program Files\HP
2008-08-01 06:19 . 2008-08-01 06:47 <DIR> d-------- E:\Documents and Settings\uuurbody\Application Data\Free Download Manager
2008-08-01 06:18 . 2008-08-01 06:18 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\FreeDownloadManager.ORG
2008-07-31 17:45 . 2008-07-31 17:45 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\DVD Shrink
2008-07-30 17:08 . 2008-07-30 17:08 1,233 --a------ E:\WINDOWS.0\mozver.dat
2008-07-30 17:04 . 2008-08-01 06:30 69 --a------ E:\WINDOWS.0\NeroDigital.ini
2008-07-30 17:03 . 2008-08-01 06:19 <DIR> d-------- E:\Documents and Settings\uuurbody\Application Data\Free Upload Manager
2008-07-30 16:40 . 2007-07-02 18:02 3,073,320 --a------ E:\WINDOWS.0\system32\AdvrCntr2D6E0B790.dll
2008-07-30 16:39 . 2007-07-02 18:02 996,648 --a------ E:\WINDOWS.0\system32\ShellManager10E2D762.dll
2008-07-30 16:39 . 2007-07-02 17:19 638,976 --a------ E:\WINDOWS.0\system32\NEROINSTAEC43759.DB
2008-07-30 15:33 . 2008-07-30 15:33 <DIR> d-------- E:\Documents and Settings\uuurbody\Application Data\Talkback
2008-07-30 15:32 . 2008-07-30 15:32 0 --a------ E:\WINDOWS.0\nsreg.dat
2008-07-29 16:29 . 2008-08-01 06:30 <DIR> d-------- E:\WINDOWS.0\CAVTemp
2008-07-29 16:29 . 2008-07-29 16:29 <DIR> d-------- E:\Program Files\Combined Community Codec Pack
2008-07-28 18:40 . 2003-03-04 13:56 145,408 --a------ E:\WINDOWS.0\system32\drivers\e100b325.sys
2008-07-28 18:40 . 2003-03-04 13:56 145,408 --a--c--- E:\WINDOWS.0\system32\dllcache\e100b325.sys
2008-07-28 18:40 . 2003-03-03 17:26 118,784 --a------ E:\WINDOWS.0\system32\Prounstl.exe
2008-07-28 18:40 . 2002-12-29 06:00 24,064 --a------ E:\WINDOWS.0\system32\IntelNic.dll
2008-07-28 18:40 . 2003-02-03 07:26 12,288 --a------ E:\WINDOWS.0\system32\e100bmsg.dll
2008-07-28 18:40 . 2002-06-27 07:53 5,110 --a------ E:\WINDOWS.0\system32\e100b325.din
2008-07-28 18:06 . 2008-04-23 00:16 6,066,176 -----c--- E:\WINDOWS.0\system32\dllcache\ieframe.dll
2008-07-28 18:06 . 2007-04-17 05:32 2,455,488 -----c--- E:\WINDOWS.0\system32\dllcache\ieapfltr.dat
2008-07-28 18:06 . 2007-03-08 01:10 991,232 -----c--- E:\WINDOWS.0\system32\dllcache\ieframe.dll.mui
2008-07-28 18:06 . 2008-04-23 00:16 459,264 -----c--- E:\WINDOWS.0\system32\dllcache\msfeeds.dll
2008-07-28 18:06 . 2008-04-23 00:16 383,488 -----c--- E:\WINDOWS.0\system32\dllcache\ieapfltr.dll
2008-07-28 18:06 . 2008-04-23 00:16 267,776 -----c--- E:\WINDOWS.0\system32\dllcache\iertutil.dll
2008-07-28 18:06 . 2008-04-23 00:16 63,488 -----c--- E:\WINDOWS.0\system32\dllcache\icardie.dll
2008-07-28 18:06 . 2008-04-23 00:16 52,224 -----c--- E:\WINDOWS.0\system32\dllcache\msfeedsbs.dll
2008-07-28 18:06 . 2008-04-22 03:39 13,824 -----c--- E:\WINDOWS.0\system32\dllcache\ieudinit.exe
2008-07-28 17:54 . 2008-07-31 20:53 66,838 --a------ E:\WINDOWS.0\system32\drivers\kmxcfg.u2k0
2008-07-28 17:54 . 2008-07-31 20:53 64 --a------ E:\WINDOWS.0\system32\drivers\kmxcfg.u2k7
2008-07-28 17:54 . 2008-07-31 20:53 64 --a------ E:\WINDOWS.0\system32\drivers\kmxcfg.u2k6
2008-07-28 17:54 . 2008-07-31 20:53 64 --a------ E:\WINDOWS.0\system32\drivers\kmxcfg.u2k5
2008-07-28 17:54 . 2008-07-31 20:53 64 --a------ E:\WINDOWS.0\system32\drivers\kmxcfg.u2k4
2008-07-28 17:54 . 2008-07-31 20:53 64 --a------ E:\WINDOWS.0\system32\drivers\kmxcfg.u2k3
2008-07-28 17:54 . 2008-07-31 20:53 64 --a------ E:\WINDOWS.0\system32\drivers\kmxcfg.u2k2
2008-07-28 17:54 . 2008-07-31 20:53 64 --a------ E:\WINDOWS.0\system32\drivers\kmxcfg.u2k1
2008-07-28 17:49 . 2008-07-28 17:49 <DIR> d-------- E:\Program Files\MSXML 4.0
2008-07-28 17:39 . 2008-06-13 07:05 272,128 --------- E:\WINDOWS.0\system32\drivers\bthport.sys
2008-07-28 17:39 . 2008-06-13 07:05 272,128 -----c--- E:\WINDOWS.0\system32\dllcache\bthport.sys
2008-07-28 17:34 . 2008-07-29 03:01 <DIR> d--h----- E:\WINDOWS.0\$hf_mig$
2008-07-28 17:34 . 2006-09-06 17:43 22,752 --a------ E:\WINDOWS.0\system32\spupdsvc.exe
2008-07-28 17:23 . 2003-05-23 14:44 1,171,648 --a------ E:\WINDOWS.0\system32\drivers\AGRSM.sys
2008-07-28 17:23 . 2003-05-23 14:43 88,363 --a------ E:\WINDOWS.0\AGRSMMSG.exe
2008-07-28 17:23 . 2003-03-25 21:27 59,392 --a------ E:\WINDOWS.0\agrsmdel.exe
2008-07-28 17:22 . 2008-02-12 06:19 26,368 --a--c--- E:\WINDOWS.0\system32\dllcache\usbstor.sys
2008-07-28 16:59 . 2001-09-19 15:32 720,896 --a--c--- E:\WINDOWS.0\system32\dllcache\a3d.dll
2008-07-28 16:32 . 2008-07-28 16:32 <DIR> d-------- E:\Program Files\Common Files\Hewlett-Packard
2008-07-28 16:31 . 2008-02-12 06:19 32,128 --a------ E:\WINDOWS.0\system32\drivers\usbccgp.sys
2008-07-28 16:31 . 2008-02-12 06:19 32,128 --a--c--- E:\WINDOWS.0\system32\dllcache\usbccgp.sys
2008-07-28 16:31 . 2008-02-12 06:33 25,856 --a------ E:\WINDOWS.0\system32\drivers\usbprint.sys
2008-07-28 16:31 . 2008-02-12 06:33 25,856 --a--c--- E:\WINDOWS.0\system32\dllcache\usbprint.sys
2008-07-28 16:31 . 2008-02-12 06:31 15,104 --a------ E:\WINDOWS.0\system32\drivers\usbscan.sys
2008-07-28 16:31 . 2008-02-12 06:31 15,104 --a--c--- E:\WINDOWS.0\system32\dllcache\usbscan.sys
2008-07-28 16:30 . 1998-10-29 19:45 306,688 --a------ E:\WINDOWS.0\IsUninst.exe
2008-07-28 16:30 . 2004-09-29 15:12 278,584 --a------ E:\WINDOWS.0\system32\HPZidr12.dll
2008-07-28 16:30 . 2004-09-29 15:15 204,800 --a------ E:\WINDOWS.0\system32\HPZipr12.dll
2008-07-28 16:30 . 2004-09-29 15:09 94,208 --a------ E:\WINDOWS.0\system32\HPZipt12.dll
2008-07-28 16:30 . 2004-09-29 15:14 69,632 --a------ E:\WINDOWS.0\system32\HPZipm12.exe
2008-07-28 16:30 . 2004-09-29 15:08 61,440 --a------ E:\WINDOWS.0\system32\HPZinw12.exe
2008-07-28 16:30 . 2004-09-29 15:09 57,344 --a------ E:\WINDOWS.0\system32\HPZisn12.dll
2008-07-28 16:06 . 2008-07-28 16:05 880,560 --a------ E:\WINDOWS.0\system32\drivers\vetefile.sys
2008-07-28 16:06 . 2008-07-28 16:05 108,368 --a------ E:\WINDOWS.0\system32\drivers\veteboot.sys
2008-07-28 16:05 . 2007-08-20 16:37 99,592 --a------ E:\WINDOWS.0\system32\isafeif.dll
2008-07-28 16:05 . 2007-08-20 16:26 79,424 --a------ E:\WINDOWS.0\system32\vetredir.dll
2008-07-28 16:05 . 2007-08-20 16:37 75,016 --a------ E:\WINDOWS.0\system32\isafprod.dll
2008-07-28 16:05 . 2007-08-20 16:38 32,264 --a------ E:\WINDOWS.0\system32\drivers\vetmonnt.sys
2008-07-28 16:05 . 2007-08-20 16:38 26,376 --a------ E:\WINDOWS.0\system32\drivers\vet-filt.sys
2008-07-28 16:05 . 2007-08-20 16:38 21,512 --a------ E:\WINDOWS.0\system32\drivers\vetfddnt.sys
2008-07-28 16:05 . 2007-08-20 16:38 21,128 --a------ E:\WINDOWS.0\system32\drivers\vet-rec.sys
2008-07-28 16:04 . 2008-07-28 16:04 <DIR> d-------- E:\Program Files\Common Files\Scanner
2008-07-28 16:04 . 2008-07-28 16:04 <DIR> d-------- E:\Program Files\CA
2008-07-28 16:04 . 2008-07-28 16:22 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\CA
2008-07-28 15:44 . 2008-07-28 15:44 <DIR> d-------- E:\Program Files\PartyGaming
2008-07-28 15:41 . 2008-07-28 15:41 <DIR> d--hs---- E:\Documents and Settings\uuurbody\UserData
2008-07-27 22:08 . 2008-07-30 17:05 <DIR> d-------- E:\Documents and Settings\uuurbody\Application Data\Ahead
2008-07-27 22:08 . 2008-07-27 22:08 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\Ahead
2008-07-27 22:06 . 2008-07-27 22:06 <DIR> d-------- E:\Program Files\Nero
2008-07-27 22:06 . 2008-07-27 22:06 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\Nero
2008-07-27 21:59 . 2008-07-27 22:07 <DIR> d-------- E:\Program Files\Common Files\Ahead
2008-07-27 21:35 . 2008-07-27 21:36 <DIR> d-------- E:\Program Files\Common Files\Adobe
2008-07-26 11:59 . 2008-07-26 12:01 <DIR> d-------- E:\WINDOWS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-28 00:43 --------- d-----w E:\Program Files\microsoft frontpage
2008-06-24 23:10 256,528 ----a-w E:\WINDOWS.0\system32\UmxSbxw.dll
2008-06-24 23:10 117,264 ----a-w E:\WINDOWS.0\system32\UmxSbxExw.dll
2008-06-24 23:08 93,712 ----a-w E:\WINDOWS.0\system32\drivers\KmxStart.sys
2008-06-24 23:08 88,816 ----a-w E:\WINDOWS.0\system32\drivers\KmxCfg.sys
2008-06-24 23:08 66,576 ----a-w E:\WINDOWS.0\system32\drivers\KmxSbx.sys
2008-06-24 23:08 63,504 ----a-w E:\WINDOWS.0\system32\drivers\KmxAgent.sys
2008-06-24 23:08 45,584 ----a-w E:\WINDOWS.0\system32\drivers\KmxFile.sys
2008-06-24 23:08 134,648 ----a-w E:\WINDOWS.0\system32\drivers\KmxCF.sys
2008-06-24 23:08 115,216 ----a-w E:\WINDOWS.0\system32\drivers\KmxFw.sys
2008-06-20 17:46 245,248 ----a-w E:\WINDOWS.0\system32\mswsock.dll
2008-06-20 11:51 361,600 ----a-w E:\WINDOWS.0\system32\drivers\tcpip.sys
2008-06-20 11:40 138,496 ----a-w E:\WINDOWS.0\system32\drivers\afd.sys
2008-06-20 11:08 225,856 ----a-w E:\WINDOWS.0\system32\drivers\tcpip6.sys
2008-05-09 10:53 90,112 ----a-w E:\WINDOWS.0\system32\wshext.dll
2008-05-09 10:53 430,080 ----a-w E:\WINDOWS.0\system32\vbscript.dll
2008-05-09 10:53 180,224 ----a-w E:\WINDOWS.0\system32\scrobj.dll
2008-05-09 10:53 172,032 ----a-w E:\WINDOWS.0\system32\scrrun.dll
2008-05-08 11:24 155,648 ----a-w E:\WINDOWS.0\system32\wscript.exe
2008-05-07 09:07 135,168 ----a-w E:\WINDOWS.0\system32\cscript.exe
2008-05-07 05:12 1,288,192 ----a-w E:\WINDOWS.0\system32\quartz.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="E:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-06-27 22:03 152872]
"ctfmon.exe"="E:\WINDOWS.0\system32\ctfmon.exe" [2008-02-12 14:59 15360]
"Free Download Manager"="D:\Free Download Manager\Free Download Manager\fdm.exe" [2008-05-20 17:27 2474031]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cctray"="E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-08-17 01:19 177416]
"QOELOADER"="E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" [2008-07-28 16:05 14088]
"CAVRID"="E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-08-20 16:36 230664]
"cafwc"="E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [2008-07-31 15:49 1193200]
"capfasem"="E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [2008-07-31 15:49 173296]
"capfupgrade"="E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2008-07-31 15:49 259312]
"NBKeyScan"="E:\Program Files\Nero\Nero 7\Nero BackItUp\NBKeyScan.exe" [2007-06-29 22:16 1373480]
"MSConfig"="E:\WINDOWS.0\PCHealth\HelpCtr\Binaries\MSConfig.exe" [2008-02-12 14:59 169984]
"AGRSMMSG"="AGRSMMSG.exe" [2003-05-23 14:43 88363 E:\WINDOWS.0\AGRSMMSG.exe]

E:\Documents and Settings\All Users\Start Menu\Programs\Startup\Mozilla Firefox
Mozilla Firefox (Safe Mode).lnk - D:\mozilla\firefox.exe [2008-07-30 15:32:25 7667312]
Mozilla Firefox.lnk - D:\mozilla\firefox.exe [2008-07-30 15:32:25 7667312]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
2007-05-18 16:30 79368 E:\WINDOWS.0\system32\UmxWNP.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.ffds"= E:\PROGRA~1\COMBIN~1\Filters\FFDShow\ff_vfw.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
--a------ 2007-03-01 18:57 153136 E:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=

R0 KmxStart;KmxStart;E:\WINDOWS.0\system32\DRIVERS\kmxstart.sys [2008-06-24 19:08]
R1 KmxAgent;KmxAgent;E:\WINDOWS.0\system32\DRIVERS\kmxagent.sys [2008-06-24 19:08]
R1 KmxFile;KmxFile;E:\WINDOWS.0\system32\DRIVERS\KmxFile.sys [2008-06-24 19:08]
R1 KmxFw;KmxFw;E:\WINDOWS.0\system32\DRIVERS\kmxfw.sys [2008-06-24 19:08]
R2 KmxCF;KmxCF;E:\WINDOWS.0\system32\DRIVERS\KmxCF.sys [2008-06-24 19:08]
R2 KmxSbx;KmxSbx;E:\WINDOWS.0\system32\DRIVERS\KmxSbx.sys [2008-06-24 19:08]
R2 UmxAgent;HIPS Event Manager;E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [2007-10-18 13:24]
R2 UmxCfg;HIPS Configuration Interpreter;E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [2007-10-18 13:24]
R2 UmxPol;HIPS Policy Manager;E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe [2008-06-24 19:10]
R3 KmxCfg;KmxCfg;E:\WINDOWS.0\system32\DRIVERS\kmxcfg.sys [2008-06-24 19:08]
R3 PPCtlPriv;PPCtlPriv;E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe [2007-08-17 00:10]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5f430e84-5f46-11dd-bdcc-000ea6706922}]
\Shell\AutoRun\command - H:\wd_windows_tools\WDSetup.exe

*Newly Created Service* - CATCHME
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-07-28 E:\WINDOWS.0\Tasks\CAAntiSpywareScan_Daily as uuurbody at 1 05 PM.job
- E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe [2007-08-17 00:10]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-NWEReboot - (no file)


.
------- Supplementary Scan -------
.
FireFox -: Profile - E:\Documents and Settings\uuurbody\Application Data\Mozilla\Firefox\Profiles\8klvimkq.default\


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-01 07:12:32
Windows 5.1.2600 Service Pack 3, v.3311 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-08-01 7:16:24
ComboFix-quarantined-files.txt 2008-08-01 11:15:44

Pre-Run: 217,395,200 bytes free
Post-Run: 2,409,639,936 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS.0
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS.0="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

204 --- E O F --- 2008-07-29 07:02:36
I seem to have lost the Uninstall list
peku006
August 1, 2008, 4:12 PM UTC
Hi bigblaqq

1- Malwarebytes' Anti-Malware

    Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt



2 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

3 - Status Check
Please reply with

1. the Malwarebytes' Anti-Malware Log
2. a fresh HijackThis log

Thanks peku006
bigblaqq
August 3, 2008, 3:12 AM UTC
Malwarebytes' Anti-Malware 1.24
Database version: 1018
Windows 5.1.2600 Service Pack 3, v.3311

11:09:55 PM 8/2/2008
mbam-log-8-2-2008 (23-09-55).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|)
Objects scanned: 55361
Time elapsed: 24 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
E:\WINDOWS.0\system32\drivers\etc\services (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:11:28 PM, on 8/2/2008
Platform: Windows XP SP3, v.3311 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
E:\WINDOWS.0\System32\smss.exe
E:\WINDOWS.0\system32\winlogon.exe
E:\WINDOWS.0\system32\services.exe
E:\WINDOWS.0\system32\lsass.exe
E:\WINDOWS.0\system32\svchost.exe
E:\WINDOWS.0\System32\svchost.exe
E:\WINDOWS.0\system32\spoolsv.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
E:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
E:\WINDOWS.0\system32\HPZipm12.exe
E:\WINDOWS.0\system32\svchost.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
E:\WINDOWS.0\Explorer.EXE
E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
E:\WINDOWS.0\AGRSMMSG.exe
E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
E:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
E:\WINDOWS.0\system32\ctfmon.exe
E:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
D:\Free Download Manager\Free Download Manager\fdm.exe
E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
E:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
E:\Program Files\Nero\Nero 7\Nero Vision\NeroVision.exe
D:\mozilla\firefox.exe
E:\Program Files\PartyGaming\PartyGaming.exe
D:\HijackThis.exe
E:\WINDOWS.0\system32\NOTEPAD.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - D:\Free Download Manager\Free Download Manager\iefdm2.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [cctray] "E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [NBKeyScan] "E:\Program Files\Nero\Nero 7\Nero BackItUp\NBKeyScan.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "E:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS.0\system32\ctfmon.exe
O4 - HKCU\..\Run: [Free Download Manager] "D:\Free Download Manager\Free Download Manager\fdm.exe" -autorun
O4 - Global Startup: Mozilla Firefox
O8 - Extra context menu item: Download all with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dllink.htm
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - E:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - E:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O23 - Service: CaCCProvSP - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - E:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NBService - Nero AG - E:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - E:\WINDOWS.0\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 6807 bytes
peku006
August 3, 2008, 8:23 AM UTC
Hi bigblaqq

1 - Clean temp files

    Download and Run ATF Cleaner
    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.Double-click ATF Cleaner.exe to open it.

    Under Main choose:
      Windows Temp
      Current User Temp
      All Users Temp
      Temporary Internet Files
      Prefetch
      Java Cache
      *The other boxes are optional*
      Then click the Empty Selected button.

    if you use Firefox:
      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    if you use Opera:
      Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.


    Click Exit on the Main menu to close the program


2 - Kaspersky Online Scan
Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.


3 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

4 - Status Check
Please reply with

1. the Kaspersky online scanner report
2. a fresh HijackThis log
description of any problems you are having with your PC

Thanks peku006
bigblaqq
August 4, 2008, 9:23 PM UTC
There was nothing in the Kaspersky log file Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:22:18 PM, on 8/4/2008
Platform: Windows XP SP3, v.3311 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
E:\WINDOWS.0\System32\smss.exe
E:\WINDOWS.0\system32\winlogon.exe
E:\WINDOWS.0\system32\services.exe
E:\WINDOWS.0\system32\lsass.exe
E:\WINDOWS.0\system32\svchost.exe
E:\WINDOWS.0\System32\svchost.exe
E:\WINDOWS.0\system32\spoolsv.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
E:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
E:\WINDOWS.0\system32\HPZipm12.exe
E:\WINDOWS.0\system32\svchost.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
E:\WINDOWS.0\Explorer.EXE
E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
E:\WINDOWS.0\AGRSMMSG.exe
E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
E:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
E:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
E:\WINDOWS.0\system32\ctfmon.exe
E:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
D:\Free Download Manager\Free Download Manager\fdm.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
E:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
D:\mozilla\firefox.exe
D:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - D:\Free Download Manager\Free Download Manager\iefdm2.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [cctray] "E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [NBKeyScan] "E:\Program Files\Nero\Nero 7\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "E:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS.0\system32\ctfmon.exe
O4 - HKCU\..\Run: [Free Download Manager] "D:\Free Download Manager\Free Download Manager\fdm.exe" -autorun
O4 - Global Startup: Mozilla Firefox
O8 - Extra context menu item: Download all with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://D:\Free Download Manager\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - E:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - E:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O23 - Service: CaCCProvSP - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - E:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NBService - Nero AG - E:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - E:\WINDOWS.0\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 7212 bytes
peku006
August 5, 2008, 12:25 PM UTC
Hi bigblaqq

Congratulations, your log looks clean! :)

Time for some housekeeping

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
  • ComboFix and its associated files and folders.
  • VundoFix backups, if present
  • The C:\Deckard folder, if present
  • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


Here are some free programs I recommend that could help you improve your computer's security.


Install SpyWare Blaster 4.1
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm
Note:"Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
If this isn't done first, the next reboot may take a VERY LONG TIME.
This is how to do it. First be sure you are signed in as a user with administrative privileges:
Stop and Disable the DNS Client Service
Go to Start, Run and type Services.msc and click OK.
Under the Extended Tab, Scroll down and find this service.
DNS Client
Right-Click on the DNS Client Service. Choose Properties
Select the General tab. Click on the Stop button.
Click the Arrow-down tab on the right-hand side at the Start-up Type box.
From the drop-down menu, click on Manual
Click the Apply tab, then click OK


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note: If you are running Windows XP SP2, you should upgrade to SP3.

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Happy safe surfing! ;)
Shaba
August 6, 2008, 1:56 PM UTC
bigblaqq