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Help Please.

1 min read

This thread's last reply is from August 4, 2008, 5:36 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

junlong
July 29, 2008, 6:22 AM UTC
Dear Administration,

It appears that I have some sort of virus on my computer, but I have no idea how it got there or how to get rid of it. Please help me. Thanks.
Shaba
July 30, 2008, 5:19 AM UTC
Hi junlong

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Shaba
August 4, 2008, 5:36 AM UTC
lack of response