Please help with AntiSpy 2008 removal

Hello, I am turtledove,
Welcome to the forum

I will be glad to help you with your computer problems.
HijackThis and other logs take awhile to research. Please be patient with me. I know that you want your problems solved quickly, and I will work hard to help you.

As an Undergraduate, my posts will be checked first by A Teacher or Expert. Please be patient, I'll post a fix soon.
***Please bookmark or favourite this page. In case you need it as reference and an easy way to find for answering.
Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic. Please stay at one forum for help.
3. Please continue reading posts until I give the All Clear. It is important to note this, as a clean looking HijackThis is not always a sign your system is clean.
4. Always Copy/Print out ALL Instructions.

If you can do these things, everything should go smoothly.
*Please do not run any fixes on your own, as they may interfere with our work.
*If you are going to be busy and *unable to post for more than 5 days* please post in this thread so we know and do not close this thread.


*Please Note: If you do not respond with a note that you need more time and you have not responded in 5 days, the thread will be closed as inactive.*

I am currently researching your log and will reply as soon as possible.
Thanks for your patience!


Please make an Uninstall list :
To access the Uninstall Manager, please do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad here on your next reply.


Post
Uninstall List

Thank you,
Turtledove

Hello Gloria,

Thank you for the list.
Please Copy to Notepad or Print out ALL instructions.
You will need to disconnect from the internet for part of this fix.

Download SDFix
Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.
• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard ready for posting back on the forum).
• Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Post:
Report.txt
New HijackThis log and remaining problems

Thank you,
Turtledove

Hello Gloria,
Thank you for your post. It sounds like you may have a hardware problem. This may be a bad hard drive which needs replacing by a Service shop. If your system does start up, please let me know so I can give further instructions.


Thank you
Turtledove

lack of response