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WINXP SP2 Virus locked kbd and displayed "infected" message

31 min read

This thread's last reply is from September 26, 2008, 2:50 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

cdilla
September 20, 2008, 10:43 AM UTC
My son's PC froze shortly after login and had displayed a pseudo anti-virus popup window claiming he was infected with some malware. He plays some online games and surf's the net. I suspect he installed a bad activeX control.

I booted up into safe mode and tried to clear it out.

If seems to be working OK again now, but after someone pointed me at this site I thought I would ask you if you thought any further action is needed.
Below is the hijack this log I have just taken

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:53:47, on 20/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\AEIWLSTA.EXE
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\EDIMAX\Common\RaUI.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
F:\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [AEIWLSTA.EXE] AEIWLSTA.EXE START
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SDFix] F:\SDFix\RunThis.bat /second
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless Utility.lnk = C:\Program Files\EDIMAX\Common\RaUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{E0354704-F91A-4646-ACF4-A956A776A450}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2040B64-073B-40BF-9DCF-E2FBE25300ED}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{FAF1AF6E-14E7-4A75-B7D2-EFA5D0A2BD3D}: NameServer = 192.168.0.101
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe
O23 - Service: VNC Server (winvnc) - RealVNC Ltd. - C:\Program Files\RealVNC\WinVNC\WinVNC.exe

--
End of file - 3497 bytes
cdilla
September 21, 2008, 12:44 PM UTC
Just to bump this thread and to add that the VNC installation is something I did when I first set up the PC around a year ago now.
ktreffin
September 21, 2008, 4:38 PM UTC
Hi cdilla, Welcome to the forums!

My name is Ken, on these forums I am known as ktreffin. I will be helping you with your current problem. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

HiJackThis logs do take some time to review and research. I would appreciate it if while you are waiting, you could please do the following for me:

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)


As we work together to resolve your problem, please read these instructions carefully. You may wish to print them off or copy them to Notepad.

Lastly, please keep these points in mind:
  • If you have questions, please DON'T hesitate to ask!
  • The instructions I give are specific to your current problem and should not be used on other systems.
  • Please post your replies only to this topic, and please DO NOT start a new thread.
  • Since there may be multiple issues with your system, please continue to follow this thread until I have given you an "All Clean!"


I am reviewing your log now, and will be back with you shortly. Thank you for your patience.

Ken
cdilla
September 21, 2008, 6:44 PM UTC
Thanks for taking a look at this for me. Here are the additional log files you requested.



info.txt logfile of random's system information tool 1.02 2008-09-21 19:33:47

======Uninstall list======

-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware SE Personal-->C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG
Adobe Flash Player Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 7.0.5-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70500000002}
Anarchy Online and the Alien Invasion expansion pack-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FF443E9E-AF54-42A5-85CE-20B4DEDCAFDA}\setup.exe" UNINSTALL
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Edimax Wireless LAN-->C:\Program Files\InstallShield Installation Information\{28DA7D8B-F9A4-4F18-8AA0-551B1E084D0D}\setup.exe -runfromtemp -l0x0009 -removeonly
HijackThis 2.0.2-->"F:\HijackThis\HijackThis.exe" /uninstall
Intel(R) Extreme Graphics 2 Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
Intel(R) PRO Network Adapters and Drivers-->Prounstl.exe
J2SE Runtime Environment 5.0 Update 11-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
Majesty - Gold Edition-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{212125C1-E5A3-4810-A057-C20FB2A79327}\setup.exe"
Microsoft Office 2000 Premium-->MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7}
Mozilla Firefox (1.5)-->C:\WINDOWS\UninstallFirefox.exe /ua "1.5 (en-GB)"
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
Paint Shop Pro 7-->MsiExec.exe /I{D6DE02C7-1F47-11D4-9515-00105AE4B89A}
SiSoftware Sandra Professional 2005.SR1 (Win64/32/CE)-->"C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\unins000.exe"
Spybot - Search & Destroy 1.3-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Update for Windows XP (KB898461)-->"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
VNC 3.3.6-->"C:\Program Files\RealVNC\unins000.exe"
Winamp (remove only)-->"C:\Program Files\Winamp\UninstWA.exe"
WinZip-->C:\Program Files\WinZip\WINZIP32.EXE /uninstall

======Hosts File======

127.0.0.1 localhost

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 1, GenuineIntel
"PROCESSOR_REVISION"=0401
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP

-----------------EOF-----------------



Logfile of random's system information tool 1.02 (written by random/random)
Run by [removed] at 2008-09-21 19:33:44
Microsoft Windows XP Professional Service Pack 2
System drive C: has 5 GB (58%) free of 8 GB
Total RAM: 503 MB (65% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:33:46, on 21/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\EDIMAX\Common\RaUI.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
F:\RSIT.exe
F:\HijackThis\Daniel.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SDFix] F:\SDFix\RunThis.bat /second
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless Utility.lnk = C:\Program Files\EDIMAX\Common\RaUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1221906496562
O17 - HKLM\System\CCS\Services\Tcpip\..\{E0354704-F91A-4646-ACF4-A956A776A450}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2040B64-073B-40BF-9DCF-E2FBE25300ED}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{FAF1AF6E-14E7-4A75-B7D2-EFA5D0A2BD3D}: NameServer = 192.168.0.101
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe
O23 - Service: VNC Server (winvnc) - RealVNC Ltd. - C:\Program Files\RealVNC\WinVNC\WinVNC.exe

--
End of file - 3435 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2005-09-23 63136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll [2006-12-15 440056]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"WinVNC"=C:\Program Files\RealVNC\WinVNC\WinVNC.exe [2002-11-27 335872]
"SDFix"=F:\SDFix\RunThis.bat [2008-09-19 795556]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2004-08-04 1667584]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE
Wireless Utility.lnk - C:\Program Files\EDIMAX\Common\RaUI.exe

C:\Documents and Settings\Daniel\Start Menu\Programs\Startup
PowerReg Scheduler.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-04-05 131072]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TDSSserv.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\TDSSserv.sys]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\sandra.exe"="C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\sandra.exe:*:Enabled:SiSoftware Sandra Professional"
"C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe"="C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe:*:Enabled:SiSoftware Sandra Professional"
"C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe"="C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe:*:Enabled:SiSoftware Sandra Professional"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\sandra.exe"="C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\sandra.exe:*:Enabled:SiSoftware Sandra Professional"
"C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe"="C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe:*:Enabled:SiSoftware Sandra Professional"
"C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe"="C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe:*:Enabled:SiSoftware Sandra Professional"

======List of files/folders created in the last 1 months======

2008-09-21 19:33:44 ----D---- C:\rsit
2008-09-20 11:33:43 ----D---- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
2008-09-20 11:33:23 ----D---- C:\WINDOWS\system32\PreInstall
2008-09-20 11:33:23 ----A---- C:\WINDOWS\system32\spupdsvc.exe
2008-09-20 11:33:22 ----HDC---- C:\WINDOWS\$NtUninstallKB898461$
2008-09-20 11:33:22 ----HD---- C:\WINDOWS\$hf_mig$
2008-09-20 11:33:20 ----N---- C:\WINDOWS\system32\spmsg.dll
2008-09-20 11:29:10 ----A---- C:\WINDOWS\system32\wups2.dll
2008-09-20 11:29:10 ----A---- C:\WINDOWS\system32\wucltui.dll.mui
2008-09-20 11:29:10 ----A---- C:\WINDOWS\system32\wuaueng.dll.mui
2008-09-20 11:29:09 ----D---- C:\WINDOWS\system32\SoftwareDistribution
2008-09-20 11:29:09 ----A---- C:\WINDOWS\system32\wuapi.dll.mui
2008-09-20 10:32:48 ----D---- C:\WINDOWS\ERUNT
2008-09-16 15:54:18 ----A---- C:\WINDOWS\system32\tdssinit.dll
2008-09-16 15:54:17 ----A---- C:\WINDOWS\system32\tdssserf.dll
2008-09-16 15:54:15 ----A---- C:\WINDOWS\system32\tdssadw.dll
2008-09-16 15:54:14 ----A---- C:\WINDOWS\system32\tdsslog.dll
2008-09-16 15:54:13 ----A---- C:\WINDOWS\system32\tdssmain.dll
2008-09-16 15:54:09 ----A---- C:\WINDOWS\system32\tdssl.dll

======List of files/folders modified in the last 1 months======

2008-09-21 19:32:45 ----D---- C:\WINDOWS
2008-09-21 19:32:34 ----RSHDC---- C:\WINDOWS\system32\dllcache
2008-09-21 19:32:29 ----D---- C:\WINDOWS\system32\CatRoot2
2008-09-21 19:32:28 ----D---- C:\WINDOWS\system32
2008-09-20 11:34:15 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-09-20 11:33:26 ----HD---- C:\WINDOWS\inf
2008-09-20 11:33:23 ----D---- C:\WINDOWS\Prefetch
2008-09-20 11:29:15 ----D---- C:\WINDOWS\SoftwareDistribution
2008-09-20 11:29:12 ----D---- C:\WINDOWS\Temp
2008-09-20 11:29:12 ----D---- C:\WINDOWS\Help
2008-09-20 11:28:35 ----SD---- C:\WINDOWS\Downloaded Program Files
2008-09-20 10:50:31 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-09-20 10:49:17 ----D---- C:\WINDOWS\Minidump
2008-09-20 10:44:15 ----SHD---- C:\WINDOWS\CSC
2008-09-20 10:42:04 ----D---- C:\WINDOWS\system32\drivers
2008-09-20 10:33:40 ----RD---- C:\Program Files
2008-09-20 10:31:18 ----SHD---- C:\System Volume Information
2008-09-20 10:31:18 ----D---- C:\WINDOWS\system32\Restore
2008-09-16 18:12:20 ----D---- C:\Program Files\Mozilla Firefox

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.5.3.0; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2008-02-09 21419]
R3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-23 9600]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-04-05 830684]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-23 12160]
R3 rt2870;Edimax 802.11n USB Wireless LAN Card Driver; C:\WINDOWS\system32\DRIVERS\rt2870.sys [2007-07-28 517632]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2005-03-28 220992]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-04 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-03 26496]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-04 20480]
S3 AEIWL_USB;Actiontec Wireless LAN USB Driver; C:\WINDOWS\system32\DRIVERS\AEIWLUSB.sys [2002-09-23 607232]
S3 catchme;catchme; \??\C:\DOCUME~1\Daniel\LOCALS~1\Temp\catchme.sys []
S3 E1000;Intel(R) PRO/1000 Adapter Driver; C:\WINDOWS\system32\DRIVERS\e1000325.sys [2003-08-14 125952]
S3 RSC4_A02;U.S. Robotics Wireless USB Adapter Driver; C:\WINDOWS\system32\DRIVERS\RSC4USB.sys []
S3 SANDRA;SANDRA; \??\C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\Sandra.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe [2005-04-29 69632]
R2 winvnc;VNC Server; C:\Program Files\RealVNC\WinVNC\WinVNC.exe [2002-11-27 335872]
S3 SandraDataSrv;Sandra Data Service; C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe [2005-01-29 173040]
S3 SandraTheSrv;Sandra Service; C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe [2005-01-29 1135592]

-----------------EOF-----------------
ktreffin
September 21, 2008, 7:42 PM UTC
Hello cdilla,

Before we begin, I need to stress some important points to you.
  • Some of the instructions I will provide may get quite long. I highly recommend that you print a copy of them off or copy them into Notepad.
  • If at any time you have questions, please DON'T hesitate to ask!
  • Please keep in mind that the instructions I give are specific to your current problem and should not be used on other systems.
  • Also, please remember that there may be multiple issues with your system, please continue to follow this thread until I have given you an "All Clean!"


Ready? Lets go....

You aren't running Anti Virus Software. Please download and install one of them first!!!

Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. Here are some Anti Virus products which are free for personal use and most used:
AntiVir
Avast
BitDefender

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

As soon as you have finished with this we can begin with the fix.

Once you have installed an Anti-Virus program, please post a new log for review.

Thanks,
Ken
cdilla
September 22, 2008, 11:53 AM UTC
Free bitdefender installed updated and run. It moved three files.

Bitdefender log and new hijack log follow


//-----------------------------------------------------------------
//
// Product BitDefender Free Edition v10
// Product 10.2
//
// Created on: 22/09/2008 12:40:26
//
//-----------------------------------------------------------------


Virus Statistics

Scan path : C:\WINDOWS
C:\Program Files
Folders : 760
Files : 30723
Memory processes scanned : 0
Archives : 1
Runtime packers : 685
Identified viruses : 1
Infected files : 3
Memory processes infected : 0
Suspect files : 0
Warnings : 0
Disinfected files : 0
Deleted files : 0
Moved files : 3
I/O errors : 10
Scan time : 00:04:54
Scan speed (files/sec) : 104

Virus definitions : 1773815
Scan plugins : 16
Archive plugins : 43
Unpack plugins : 7
Mail plugins : 6
System plugins : 4

Virus scan options

Detection
[X] Scan boot sectors
[ ] Memory Processes
[ ] Scan archives
[X] Scan runtime packers
[X] Scan email

File mask
[ ] Programs
[X] All files
[ ] User defined extensions:
[ ] Exclude extensions: ;

Action

Infected objects
[ ] Ignore
[X] Disinfect
[ ] Delete
[ ] Move to quarantine
[ ] Prompt user

Second action
[ ] Ignore
[ ] Delete
[X] Move to quarantine
[ ] Prompt user

Virus scan options
[X] Enable warnings
[ ] Enable heuristics
[ ] Show all files in log
[X] Report file: C:\DOCUME~1\Daniel\LOCALS~1\Temp\1222083626.log

Spyware scan options

[X] Scan for riskware
[ ] Skip dial and applications from scan
[ ] Registry keys
[ ] Cookies


Summary:

C:\WINDOWS\system32\tdsslog.dll Infected: Packer.Malware.Lighty.C
C:\WINDOWS\system32\tdsslog.dll Disinfection failed
C:\WINDOWS\system32\tdsslog.dll Moved
C:\WINDOWS\system32\tdssmain.dll Infected: Packer.Malware.Lighty.C
C:\WINDOWS\system32\tdssmain.dll Disinfection failed
C:\WINDOWS\system32\tdssmain.dll Moved
C:\WINDOWS\system32\tdssserf.dll Infected: Packer.Malware.Lighty.C
C:\WINDOWS\system32\tdssserf.dll Disinfection failed
C:\WINDOWS\system32\tdssserf.dll Moved









Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:48:45, on 22/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\EDIMAX\Common\RaUI.exe
F:\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SDFix] F:\SDFix\RunThis.bat /second
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless Utility.lnk = C:\Program Files\EDIMAX\Common\RaUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1221906496562
O17 - HKLM\System\CCS\Services\Tcpip\..\{E0354704-F91A-4646-ACF4-A956A776A450}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2040B64-073B-40BF-9DCF-E2FBE25300ED}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{FAF1AF6E-14E7-4A75-B7D2-EFA5D0A2BD3D}: NameServer = 192.168.0.101
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: VNC Server (winvnc) - RealVNC Ltd. - C:\Program Files\RealVNC\WinVNC\WinVNC.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 4529 bytes
ktreffin
September 22, 2008, 8:52 PM UTC
It's good that BitDefender found that stuff but we still have some work to do.....Please do the following:

I see you have run SDFix before. I would like to see the log that was generated from that. You can find that log here:

F:\SDFix\Report.txt

Please post the contents of that log in your next reply.

*===============================================*

Step #1: Update Java using JavaRa

Please download JavaRa and unzip it to your desktop.

  • Double-click on JavaRa.exe to start the program.
  • Click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.


Then download and install Java Runtime Environment (JRE) 6 Update 7.

*===============================================*

Step #2: Download and Run Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


*===============================================*

Step #3: Things to put in your next reply

Please post the following in your next reply:
  • Contents of the SDFix log.
  • A New Hijack This Log
  • Contents of the Malwarebytes' Anti-Malware Log


Thanks,
Ken
cdilla
September 22, 2008, 9:07 PM UTC
Thanks for the assistance so far.
Kid's asleep now so I'll do the java and malware stuff in the morning.
Meanwhile here is the report from sdfix


SDFix: Version 1.227
Run by [removed] on 20/09/2008 at 10:38

Microsoft Windows XP [Version 5.1.2600]
Running From: F:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File
Restoring Default Desktop Wallpaper
Restoring Default ScreenSaver value
cdilla
September 23, 2008, 8:30 AM UTC
I've run what you suggested and the logs follow. I notice that the same virus was found that bitdefender had supposedly found and moved.



JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Tue Sep 23 08:57:42 2008

Found and removed: C:\Windows\System32\jpicpl32.cpl

Found and removed: Software\JavaSoft\Java2D\1.5.0_11

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D511001

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D511001

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D511001

Found and removed: SOFTWARE\Classes\JavaPlugin.150_11

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_11

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_11

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D511001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150110}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_11

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_11\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core1.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core2.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core3.zip

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.










Malwarebytes' Anti-Malware 1.28
Database version: 1198
Windows 5.1.2600 Service Pack 2

23/09/2008 09:25:32
mbam-log-2008-09-23 (09-25-32).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 66290
Time elapsed: 18 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008 (Rogue.XPAntivirus2008) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\tdssadw.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssl.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\tdssserv.sys (Trojan.Agent) -> Quarantined and deleted successfully.






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:26:40, on 23/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\EDIMAX\Common\RaUI.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
c:\program files\softwin\bitdefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
F:\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SDFix] F:\SDFix\RunThis.bat /second
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless Utility.lnk = C:\Program Files\EDIMAX\Common\RaUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1221906496562
O17 - HKLM\System\CCS\Services\Tcpip\..\{E0354704-F91A-4646-ACF4-A956A776A450}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2040B64-073B-40BF-9DCF-E2FBE25300ED}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{FAF1AF6E-14E7-4A75-B7D2-EFA5D0A2BD3D}: NameServer = 192.168.0.101
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: VNC Server (winvnc) - RealVNC Ltd. - C:\Program Files\RealVNC\WinVNC\WinVNC.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 4511 bytes
ktreffin
September 23, 2008, 7:49 PM UTC
It's good that Malwarebytes' found those nasties. I had a little feeling that they might still be lurking. How is your system running? What kind of problems are you still having?

Not a lot is showing in your HijackThis log. I would like to do a couple more things just to make sure nothing else is lurking. Please do the following:

Step #1: Run Kaspersky Online Scan

Please go to Kaspersky website to perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to your desktop by changing the Files of type to Text file (.txt) before clicking on the Save button.
  • Now close the window.


*===============================================*

Step #2: Things to put in your next reply

Please post the following in your next reply:
  • A New Hijack This Log
  • Contents of the Kaspersky Online Scan log.


Thanks,
Ken
cdilla
September 24, 2008, 12:08 PM UTC
The PC loads up and logs on OK. I have not been letting my son use it at all until I'm happy it's clean or I have rebuilt it from scratch.
The kapersky scan found a zip file called catchme.zip on the desktop that I have no idea about - I imagine I will just delete that. VNC is something I installed. The other finds were what sdfix had quarrantined.

Kaspersky and hijackthis logs follow


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, September 24, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, September 24, 2008 09:01:40
Records in database: 1254509
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 34677
Threat name: 7
Infected objects: 13
Suspicious objects: 0
Duration of the scan: 00:41:34


File name / Threat name / Threats count
C:\Program Files\RealVNC\WinVNC\othread2.dll/C:\Program Files\RealVNC\WinVNC\othread2.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 1
C:\Documents and Settings\Daniel\Desktop\catchme.zip Infected: Backdoor.Win32.Agent.roc 1
C:\Program Files\RealVNC\WinVNC\othread2.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 1
F:\SDFix\backups\lphceu7j0eler.exe Infected: Backdoor.Win32.Frauder.fk 1
F:\SDFix\backups\pphceu7j0eler.exe Infected: not-a-virus:FraudTool.Win32.XPAntivirus.qj 1
F:\SDFix\backups\.tt1D.tmp.exe Infected: not-a-virus:FraudTool.Win32.XPAntivirus.sn 1
F:\SDFix\backups\.tt5.tmp.exe Infected: not-a-virus:FraudTool.Win32.XPAntivirus.sn 1
F:\SDFix\backups\.ttC.tmp.exe Infected: not-a-virus:FraudTool.Win32.XPAntivirus.sn 1
F:\SDFix\backups\.tt18.tmp.vbs Infected: Backdoor.Win32.Frauder.eo 1
F:\SDFix\backups\.tt2.tmp.vbs Infected: Backdoor.Win32.Frauder.eo 1
F:\SDFix\backups\.tt3.tmp.vbs Infected: Backdoor.Win32.Frauder.eo 1
F:\SDFix\backups\.tt5.tmp.vbs Infected: Backdoor.Win32.Frauder.eo 1
F:\SDFix\backups\svchost.exe Infected: Trojan-Downloader.Win32.Small.adin 1

The selected area was scanned.





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:13, on 24/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\EDIMAX\Common\RaUI.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Daniel\Local Settings\Temp\jkos-Daniel\binaries\ScanningProcess.exe
C:\Documents and Settings\Daniel\Local Settings\Temp\jkos-Daniel\binaries\ScanningProcess.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
F:\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SDFix] F:\SDFix\RunThis.bat /second
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless Utility.lnk = C:\Program Files\EDIMAX\Common\RaUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1221906496562
O17 - HKLM\System\CCS\Services\Tcpip\..\{E0354704-F91A-4646-ACF4-A956A776A450}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2040B64-073B-40BF-9DCF-E2FBE25300ED}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{FAF1AF6E-14E7-4A75-B7D2-EFA5D0A2BD3D}: NameServer = 192.168.0.101
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: VNC Server (winvnc) - RealVNC Ltd. - C:\Program Files\RealVNC\WinVNC\WinVNC.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 4786 bytes
ktreffin
September 24, 2008, 5:54 PM UTC
Good! Looking better. The Catchme.zip is more than likely a leftover from some earlier cleaning attempt. Usually this is generated by various tools that we use in order to collect samples and send them for further analysis.

I do have one question for you...Did you set a specific IP address for the computer that you are using? Your log shows that this IP address is being used for the NameServer = 192.168.0.101. This is just a strange entry, not necessarily bad, but I wanted to ask you to see if you knew anything about it.

Let's go ahead and do a little tidying up:

Step #1: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

*===============================================*

Step #2: Download and Run: OTMoveIt2

    Download OTMoveIt2 by Old Timer and save it to your Desktop.

  • Double-click OTMoveIt2.exe to run it.
  • Copy the lines in the codebox below.



C:\Documents and Settings\Daniel\Desktop\catchme.zip

  • Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt2

    Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


*===============================================*

Step #3: Things to put in your next reply

Please post the following in your next reply:
  • A New Hijack This Log
  • Contents of the OTMoveIt Log


Thanks,
Ken
cdilla
September 24, 2008, 6:23 PM UTC
Thank you for your continued help with this.

All the PCs and net capable peripherals on our home network have fixed IP addresses in the 192.168.0 subnet. 101 is the address of the router and is what each PC has set as its default gateway.

here are the OT and Hijack logs


C:\Documents and Settings\Daniel\Desktop\catchme.zip moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 09242008_191747



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:19:16, on 24/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\EDIMAX\Common\RaUI.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
F:\OTMoveit\OTMoveIt2.exe
F:\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SDFix] F:\SDFix\RunThis.bat /second
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless Utility.lnk = C:\Program Files\EDIMAX\Common\RaUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1221906496562
O17 - HKLM\System\CCS\Services\Tcpip\..\{E0354704-F91A-4646-ACF4-A956A776A450}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2040B64-073B-40BF-9DCF-E2FBE25300ED}: NameServer = 192.168.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{FAF1AF6E-14E7-4A75-B7D2-EFA5D0A2BD3D}: NameServer = 192.168.0.101
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005.SR1\RpcSandraSrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: VNC Server (winvnc) - RealVNC Ltd. - C:\Program Files\RealVNC\WinVNC\WinVNC.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 4694 bytes
ktreffin
September 24, 2008, 7:02 PM UTC
Congratulations cdilla, Your Log appears to be clean!

How is your system running? Are you still having problems? Please let me know if any problems still exist before moving on.

Now that you are clean, I got some tips & tricks for you to keep your computer clean and secure. The first few (like Windows Update) have to be done, the others are optional.

It may seem like your system will be too much protected with all these things installed, but a lot of programs aren't running always on the background so don't slow down your computer. Please take a look at the following things:

Cleanup with OTMoveIt
  • Double click OTMoveIt.exe to launch the program.
  • Click on the CleanUp! button.
  • OTMoveIt will download a list from the Internet, if your firewall or other defensive programmes alerts you, allow it access.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • When finished exit out of OTMoveIt
  • The tool will delete itself once it finishes, if not delete it by yourself.


Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close

Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
Press OK and Yes to confirm

Update your Anti Virus Software - I would highly recommend that you set your Anti-Virus software to update automatically. Most Anti-Virus programs will update at least once a day, and frequently more than once a day. If you notice that it isn't updating itself regularly and frequently, you should check to make sure your anti-virus subscription has not expired (if it's a paid subscription) or that your settings have not spontaneously changed.

Turn on "Automatic Updates" - In order to make sure your system stays up to date, I recommend that you turn on the "Automatic Updates" feature. To turn on the "Automatic Updates" feature please do the following:
  • Click Start and choose Control Panel
  • In the control panel double click "Automatic Updates"
  • Make sure "Automatic (recommended)" is ticked
  • set the time that you would like to check for updates
  • Click "OK"


Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer including those for Microsoft Office, etc. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install WinPatrol - As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. You can download it from this website:
WinPatrol
The developer is a well-known man in the MalWare Removal business. If you really like WinPatrol think about upgrading to the PLUS version. It will give you additional features and you will only have to pay once, for your whole malware-free life.

Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. So the HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine.

Download BlueTack's HOSTS Manager here, using Internet Explorer (Firefox won't work):
http://www.bluetack.co.uk/forums/index.php?act=dscript&CODE=showdetails&f_id=5
A short distance down the page in the center, click on the Download button.
Agree to the license.
On the next page, to the right side of where it says Download Estimates, right click on the underlined word "Hosts Manager" choose "Save Target As" and download the installer Hosts20setup.exe to your desktop.
Double click the Installer on your desktop and let it Install the Hosts Manager

After the installation is complete, click on the Hosts Manager icon on your desktop. (You can right click/delete the other Hosts Switch icon from your desktop).
When the Hosts Manager comes up, click the small down arrows on the Right side of the bar labeled "Options and Tools",
Click Disable DNS Service. This is important
In the Left Pane, click Download.
It will load 80,000 lines or more. When it finishes, also in the left pane, click Replace, and then click Save.
You can use this manager to handle your HOSTS file download, edits, and most any other HOSTS issue.

If you have a separate third party Firewall or Winpatrol, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.

Use an alternative Internet Browser - Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
Firefox << Most used, I use this one myself.
Opera

Bookmark general cleanup links - It could be that your computer is becoming slower and slower. This is not always the cause of malware. Most of the times it's malware when you're computer is suddenly getting slow or doing strange. When the slowdown increases slowly check (so now bookmark) these links for tips & tricks:
Help! My computer is slow
Slow Computer? Check here first; it may not be malware

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Stand Up and Be Counted!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints called Malware Complaints. Please register there first!

>> Here << you can see how you can help us.

Have a happy computing day!!

Ken
cdilla
September 24, 2008, 7:25 PM UTC
Thank you, Ken, for your help. It has been an interesting experience for me and has introduced me to some new tools and methods. I will take a clean restore point and then release it back to my son for general use.