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HELP! my computer has detected spyware.IEpass.thief and...V2

35 min read

This thread's last reply is from October 12, 2008, 8:19 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

KHERTZ
September 29, 2008, 5:22 PM UTC
Sorry for the delay in getting back to you, I've been out of town and just returned to see your posts and get your suggestions initiated.

I've run MBAM and RSIT and below are the log files for both.

I'll look for your next steps to take. Thanks a bunch, you guys are great.

MBAM
Malwarebytes' Anti-Malware 1.28
Database version: 1134
Windows 6.0.6000

9/29/2008 11:05:29 AM
mbam-log-2008-09-29 (11-05-29).txt

Scan type: Full Scan (C:\|D:\|J:\|)
Objects scanned: 206310
Time elapsed: 1 hour(s), 32 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 28
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\fqbewlna.bgvq (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\fqbewlna.toolbar.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MicroAV (Rogue.MicroAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yure7a7.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yure98b.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yuredee.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yurf2fd.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yure7a7.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yure98b.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yuredee.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yurf2fd.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur5c23.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur5bd5.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur7406.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur5bd6.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yurbd07.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yurd8ff.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yurd96d.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4681.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4ff3.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4865.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4f38.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur5acc.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4f53.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4f34.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur529e.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yurf8a.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur2be.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur3d6.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur3561.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\antivirus (Rogue.MicroAntivirus) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\PCHealthCenter (Trojan.Fakealert) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\PCHealthCenter\0.exe (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\Program Files\PCHealthCenter\2.gif (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\Program Files\PCHealthCenter\3.gif (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\Program Files\PCHealthCenter\7.exe (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\Program Files\PCHealthCenter\sc.html (Trojan.Fakealert) -> Quarantined and deleted successfully.










RSIT


Logfile of random's system information tool 1.02 (written by random/random)
Run by [removed] at 2008-09-29 11:17:28
Microsoft® Windows Vista™ Home Premium
System drive C: has 158 GB (69%) free of 229 GB
Total RAM: 1013 MB (26% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:17:50 AM, on 9/29/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Windows\ModPS2Key.exe
C:\Windows\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\Explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Users\kevin hertzfeld\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\kevin hertzfeld.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sagedesign.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.509.6972\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: (no name) - {206DDC12-B015-499C-9981-BC5863B027CA} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [CCUTRAYICON] C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [ModPS2] ModPS2Key.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SansaDispatch] C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2879045403-900941454-1005646090-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted IP range: http://192.168.0.1
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://jeffco.us/jmap/viewer/mgaxctrl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: mgxfebsq - {341A51BF-D978-40C0-81EC-9A6D24940927} - (no file)
O21 - SSODL: dtseqrxk - {7294B4D7-12E1-4E03-9882-D7FEB27888FE} - (no file)
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11292 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-12-18 59032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2008-08-30 455960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2005-05-31 853672]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-01-03 501384]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-07-02 2055960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar2.dll [2007-03-30 2403392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\4.1.509.6972\swg.dll [2008-08-26 651760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - c:\google\BAE.dll [2006-02-01 94208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar2.dll [2007-03-30 2403392]
{0BF43445-2F28-4351-9252-17FE6E806AA0}
{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-07-02 2055960]
{206DDC12-B015-499C-9981-BC5863B027CA}

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2007-08-20 1006264]
"CCUTRAYICON"=C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe [2006-11-18 182744]
"NMSSupport"=C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe [2006-09-26 423424]
"CHotkey"=C:\Windows\zHotkey.exe [2006-11-07 547840]
"ShowWnd"=C:\Windows\ShowWnd.exe [2005-01-27 36864]
"ModPS2"=C:\Windows\ModPS2Key.exe [2006-11-07 53248]
"SigmatelSysTrayApp"=C:\Windows\sttray.exe [2006-11-02 303104]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2006-09-29 151552]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-08-01 29744]
"NapsterShell"=C:\Program Files\Napster\napster.exe [2006-09-06 323216]
"BigFix"=c:\program files\Bigfix\bigfix.exe [2006-11-16 2348584]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2007-04-03 185896]
"WinampAgent"=C:\Program Files\Winamp\winampa.exe [2007-05-14 35328]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2007-06-29 286720]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2006-12-12 98304]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2006-12-12 106496]
"Persistence"=C:\Windows\system32\igfxpers.exe [2006-12-12 81920]
"ZoneAlarm Client"=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe [2008-01-09 959976]
"Zune Launcher"=c:\Program Files\Zune\ZuneLauncher.exe [2008-04-29 158624]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-08-30 1235736]
"SansaDispatch"=C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe [2007-10-22 75584]
"SNM"=C:\Program Files\SpyNoMore\SNM.exe /startup []

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Nokia.PCSync"=C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe [2008-03-26 1232896]
"PC Suite Tray"=C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe [2008-03-28 1079296]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2006-11-02 201728]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
AutoCAD Startup Accelerator.lnk - C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
BigFix.lnk - C:\Program Files\BigFix\bigfix.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2006-12-12 212992]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
mgxfebsq - {341A51BF-D978-40C0-81EC-9A6D24940927}
dtseqrxk - {7294B4D7-12E1-4E03-9882-D7FEB27888FE}

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\BitTorrent\bittorrent.exe"="C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\L]
shell\AutoRun\command - L:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\N]
shell\AutoRun\command - N:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{90750b6c-12ac-11dc-958a-000fb38ab17b}]
shell\AutoRun\command - L:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9c9e4629-1c4c-11dd-8758-000fb38ab17b}]
shell\AutoRun\command - N:\LaunchU3.exe -a


======File associations======

.scr - open - "C:\Windows\system32\NOTEPAD.EXE" "%1"
.scr - install -
.scr - config -

======List of files/folders created in the last 1 months======

2008-09-29 11:17:28 ----D---- C:\rsit
2008-09-29 07:43:11 ----D---- C:\Users\kevin hertzfeld\AppData\Roaming\Malwarebytes
2008-09-29 07:43:04 ----D---- C:\ProgramData\Malwarebytes
2008-09-29 07:43:04 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-09-19 10:58:54 ----D---- C:\Program Files\Trend Micro
2008-09-19 08:48:20 ----D---- C:\Users\kevin hertzfeld\AppData\Roaming\Download Manager
2008-09-11 13:04:20 ----D---- C:\ProgramData\Adobe

======List of files/folders modified in the last 1 months======

2008-09-29 11:17:50 ----D---- C:\Windows\Temp
2008-09-29 11:17:47 ----D---- C:\Windows\Prefetch
2008-09-29 11:05:28 ----RD---- C:\Program Files
2008-09-29 07:54:17 ----D---- C:\Windows\Internet Logs
2008-09-29 07:43:06 ----D---- C:\Windows\system32\drivers
2008-09-29 07:43:04 ----HD---- C:\ProgramData
2008-09-29 00:00:40 ----SHD---- C:\System Volume Information
2008-09-28 20:49:24 ----D---- C:\ProgramData\Google Updater
2008-09-28 03:40:34 ----HD---- C:\$AVG8.VAULT$
2008-09-27 10:16:25 ----HD---- C:\Windows\inf
2008-09-27 10:16:25 ----D---- C:\Windows\System32
2008-09-27 10:16:25 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-09-27 10:10:54 ----D---- C:\Windows
2008-09-21 09:16:14 ----D---- C:\Windows\system32\catroot2
2008-09-19 08:41:50 ----D---- C:\Windows\Minidump
2008-09-19 03:50:49 ----D---- C:\Users\kevin hertzfeld\AppData\Roaming\Adobe
2008-09-18 19:52:14 ----D---- C:\Program Files\Google
2008-09-18 19:49:01 ----D---- C:\Windows\system32\WDI
2008-09-17 10:50:46 ----D---- C:\!DOWNLOADS
2008-09-13 09:25:45 ----HD---- C:\Config.Msi
2008-09-13 09:21:48 ----D---- C:\Users\kevin hertzfeld\AppData\Roaming\BitTorrent
2008-09-13 09:21:40 ----SHD---- C:\Windows\Installer
2008-09-13 09:12:16 ----D---- C:\Program Files\Common Files\AnswerWorks 4.0
2008-09-11 13:03:15 ----D---- C:\Program Files\Common Files\Adobe
2008-09-11 12:38:54 ----RD---- C:\!HOWER ARCHITECTS
2008-09-03 08:06:40 ----D---- C:\Windows\system32\en-US
2008-09-03 08:04:36 ----D---- C:\Windows\winsxs
2008-08-30 14:35:08 ----D---- C:\Program Files\Mozilla Firefox

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG AVI Loader Driver x86; C:\Windows\System32\Drivers\avgldx86.sys [2008-08-30 97928]
R1 AvgMfx86;AVG Minifilter x86 Resident Driver; C:\Windows\System32\Drivers\avgmfx86.sys [2008-07-02 26824]
R1 Cdr4_xp;Cdr4_xp; C:\Windows\system32\drivers\Cdr4_xp.sys [2006-08-24 2432]
R1 Cdralw2k;Cdralw2k; C:\Windows\system32\drivers\Cdralw2k.sys [2006-08-24 2560]
R1 Vsdatant;Zone Alarm Firewall Driver; C:\Windows\system32\DRIVERS\vsdatant.sys [2008-01-09 276368]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 nmsgopro;GoProto Protocol Driver for NMS; C:\Windows\system32\DRIVERS\nmsgopro.sys [2006-09-27 28672]
R2 nmsunidr;UniDriver for NMS; C:\Windows\system32\DRIVERS\nmsunidr.sys [2006-10-19 7424]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2006-08-04 8192]
R3 E100B;Intel(R) PRO Network Connection Driver; C:\Windows\system32\DRIVERS\e100b325.sys [2006-10-31 165760]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2006-11-08 986624]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2006-11-08 258048]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
R3 IntelDH;IntelDH Driver; C:\Windows\System32\Drivers\IntelDH.sys [2007-01-03 5504]
R3 MBAMSwissArmy;MBAMSwissArmy; \??\C:\Windows\system32\drivers\mbamswissarmy.sys [2008-09-10 38528]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2006-11-02 812032]
R3 USB_RNDIS;USB Remote NDIS Network Device Driver; C:\Windows\system32\DRIVERS\usb8023.sys [2006-11-02 14848]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2006-11-08 659968]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2006-11-02 82560]
S3 ac97intc;Intel(r) 82801 Audio Driver Install Service (WDM); C:\Windows\system32\drivers\ac97intc.sys [2006-11-02 108032]
S3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2006-11-02 45056]
S3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2006-11-02 14208]
S3 Dot4;MS IEEE-1284.4 Driver; C:\Windows\system32\DRIVERS\Dot4.sys [2006-11-02 131584]
S3 Dot4Print;Print Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2006-11-02 16384]
S3 Dot4Scan;Scan Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Scan.sys [2006-11-02 10752]
S3 dot4usb;Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2006-11-02 36864]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2006-11-02 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2006-11-02 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2006-11-02 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2006-11-02 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2006-11-02 6016]
S3 NETw2v32;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows Vista; C:\Windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
S3 pccsmcfd;PCCS Mode Change Filter Driver; C:\Windows\system32\DRIVERS\pccsmcfd.sys [2007-09-17 21632]
S3 SDDMI2;SDDMI2; \??\C:\Windows\system32\DDMI2.sys []
S3 TSHWMDTCP;TSHWMDTCP; \??\C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\TSHWMDTCP.sys [2006-11-18 18904]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2006-11-02 35328]
S3 WpdUsb;WpdUsb; C:\Windows\System32\Drivers\wpdusb.sys [2006-11-02 39936]
S4 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2006-11-02 82432]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AlertService;Intel(R) Alert Service; C:\Program Files\Intel\IntelDH\CCU\AlertService.exe [2006-11-18 195032]
R2 avg8wd;AVG8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-08-30 231704]
R2 DQLWinService;DQLWinService; C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe [2006-10-29 208896]
R2 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-26 137200]
R2 hpqddsvc;HP CUE DeviceDiscovery Service; C:\Windows\system32\svchost.exe [2006-11-02 22016]
R2 IAANTMON;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2006-09-29 81920]
R2 ISSM;Intel(R) Software Services Manager; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe [2006-11-18 81880]
R2 M1 Server;Intel(R) Viiv(TM) Media Server; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe [2006-11-18 32216]
R2 MCLServiceATL;Intel(R) Application Tracker; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe [2006-11-18 174552]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\Windows\System32\svchost.exe [2006-11-02 22016]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\Windows\System32\svchost.exe [2006-11-02 22016]
R2 PrismXL;PrismXL; C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS [2007-01-03 65536]
R2 QBCFMonitorService;QuickBooks Database Manager Service; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2008-03-18 20480]
R2 Remote UI Service;Intel(R) Remoting Service; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe [2006-11-18 550872]
R2 STacSV;SigmaTel Audio Service; C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe [2006-11-02 90112]
R2 vsmon;TrueVector Internet Monitor; C:\Windows\System32\ZoneLabs\vsmon.exe [2008-01-09 79400]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2006-08-04 386560]
R3 hpqcxs08;hpqcxs08; C:\Windows\system32\svchost.exe [2006-11-02 22016]
R3 ServiceLayer;ServiceLayer; C:\Program Files\PC Connectivity Solution\ServiceLayer.exe [2008-04-07 430592]
S3 Autodesk Licensing Service;Autodesk Licensing Service; C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe [2007-03-31 77944]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-08-01 29744]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2006-11-09 65536]
S3 ZuneNetworkSvc;Zune Network Sharing Service; c:\Program Files\Zune\ZuneNss.exe [2008-04-29 5065120]
S3 ZuneWlanCfgSvc;Zune Wireless Configuration Service; c:\Windows\system32\ZuneWlanCfgSvc.exe [2008-04-29 245664]

-----------------EOF-----------------















info.txt logfile of random's system information tool 1.02 2008-09-29 11:17:58

======Uninstall list======

-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->MsiExec.exe /I{71EEA108-09C9-4D81-8FA2-D48C70681242}
2003 International Codes - The Complete Collection-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1AC97D6B-CCE0-4462-9930-66B31E92BBD3}\setup.exe"
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
32 Bit HP CIO Components Installer-->MsiExec.exe /I{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{623D32E9-0C62-4453-AD44-98B31F52A5E1}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Flash Player ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Photoshop 7.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop 7.0\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop 7.0\Uninst.dll"
Adobe Reader 7.1.0-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A71000000002}
Apple Software Update-->MsiExec.exe /I{A260B422-70E1-41E2-957D-F76FA21266D5}
AutoCAD 2007 - English-->MsiExec.exe /I{5783F2D7-5001-0409-0002-0060B0CE6BBA}
Autodesk DWF Viewer-->C:\PROGRA~1\Autodesk\AUTODE~1\Setup.exe /remove /q0
AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Bejeweled 2 Deluxe-->"C:\Program Files\eMachines Games\Bejeweled 2 Deluxe\Uninstall.exe"
BigFix-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{34FF0741-EC67-4C05-AC2A-6D257123DF2E}\setup.exe" -l0x9 -uninst -f"C:\Program Files\BigFix\Uninst.isu" -c"C:\Program Files\BigFix\Lib\UninstallHelper.dll"
Blasterball 3-->"C:\Program Files\eMachines Games\Blasterball 3\Uninstall.exe"
Browser Address Error Redirector-->regsvr32 /u /s "c:\google\BAE.dll"
Chuzzle Deluxe-->"C:\Program Files\eMachines Games\Chuzzle Deluxe\Uninstall.exe"
CutePDF Writer 2.7-->C:\Program Files\Acro Software\CutePDF Writer\uninscpw.exe /uninstall
Digital Media Reader-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{BE2CC4A5-2128-4EA2-941D-14F7A6A1AB61} /l1033
Diner Dash-->"C:\Program Files\eMachines Games\Diner Dash\Uninstall.exe"
DivX Content Uploader-->C:\Program Files\DivX\DivXContentUploaderUninstall.exe /CUPLOADER
DivX Web Player-->C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
eMachines Game Console-->"C:\Program Files\eMachines Games\eMachines Game Console\Uninstall.exe"
eMachines Recovery Center Installer-->MsiExec.exe /X{7F3BCF8A-8E02-4659-AF25-F9AB66BD6718}
FATE-->"C:\Program Files\eMachines Games\FATE\Uninstall.exe"
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Earth-->MsiExec.exe /I{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}
Google SketchUp 6-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{98736A65-3C79-49EC-B7E9-A3C77774B0E6}\setup.exe" -l0x9 -removeonly
Google SketchUp 6-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B3D8B2F8-3C2C-45BC-933E-8B60E78F6684}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
Google Updater-->"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Imaging Device Functions 8.0-->C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
HP OCR Software 8.0-->C:\Program Files\HP\Digital Imaging\OCR\hpzscr01.exe -datfile hpqbud11.dat
HP Photosmart Essential-->MsiExec.exe /X{EB21A812-671B-4D08-B974-2A347F0D8F70}
HP Photosmart, Officejet, PSC and Deskjet All-In-One Driver Software 8.0.B-->C:\Program Files\HP\Digital Imaging\{C916D86C-AB76-49c7-B0E4-A946E0FD9BC2}\setup\hpzscr01.exe -datfile hposcr19.dat -onestop -showdisconnect -forcereboot
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
Intel(R) Matrix Storage Manager-->C:\Windows\System32\Imsmudlg.exe
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
Intel(R) Viiv(TM) Software-->MsiExec.exe /X{26C610BF-761B-4209-BD6A-A0F1B73D6DDE} /qb!
Java(TM) SE Runtime Environment 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
JEOPARDY-->"C:\Program Files\eMachines Games\JEOPARDY\Uninstall.exe"
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Hotfix (KB929729)-->"C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\M929729\M929729Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Digital Image Starter Edition 2006-->"C:\Program Files\Common Files\Microsoft Shared\Picture It!\RmvSuite.exe" ADDREMOVE=1 SKU=TRIAL VERSION=12
Microsoft Money 2006-->"C:\Program Files\Microsoft Money 2006\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Mozilla Firefox (2.0.0.16)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MP3 Converter Simple-->C:\PROGRA~1\MP3CON~1\UNWISE.EXE C:\PROGRA~1\MP3CON~1\INSTALL.LOG
MSVC80_x86-->MsiExec.exe /I{212748BB-0DA5-46DE-82A1-403736DC9F27}
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 Parser and SDK-->MsiExec.exe /I{716E0306-8318-4364-8B8F-0CC4E9376BAC}
Napster Burn Engine-->MsiExec.exe /I{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}
Napster-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BBBCAE4B-B416-4182-A6F2-438180894A81}\setup.exe" -l0x9 -removeonly
Nokia Connectivity Cable Driver-->MsiExec.exe /X{4F1DCA42-2030-437C-A94E-736692A499C1}
Nokia PC Suite-->C:\ProgramData\Installations\{0FC76B71-2534-4354-B255-3468578E3F47}\Nokia_PC_Suite_rel_6_86_9_0_eng_us_web.exe
Nokia PC Suite-->MsiExec.exe /I{0FC76B71-2534-4354-B255-3468578E3F47}
PC Connectivity Solution-->MsiExec.exe /I{AC599724-5755-48C1-ABE7-ABB857652930}
Penguins!-->"C:\Program Files\eMachines Games\Penguins!\Uninstall.exe"
Polar Bowler-->"C:\Program Files\eMachines Games\Polar Bowler\Uninstall.exe"
Polar Golfer-->"C:\Program Files\eMachines Games\Polar Golfer\Uninstall.exe"
Power2Go 5.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" -uninstall
PS2 Multimedia Keyboard Driver-->"C:\Program Files\InstallShield Installation Information\{FF262740-C85A-11D5-BBEC-00D0B740900A}\setup.exe" -ul
QuickBooks Pro 2007-->msiexec.exe /I {71EEA108-09C9-4D81-8FA2-D48C70681242} UNIQUE_NAME="pro" QBFULLNAME="QuickBooks Pro 2007" ADDREMOVE=1
QuickBooks Product Listing Service-->MsiExec.exe /I{55584E16-4D70-44EE-93DD-F144E8B7D4B7}
QuickTime-->MsiExec.exe /I{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Sansa Updater-->C:\Program Files\InstallShield Installation Information\{E2D7E05E-C8C7-45F4-8D89-D6696075E0B7}\setup.exe -runfromtemp -l0x0009 -removeonly
SCRABBLE-->"C:\Program Files\eMachines Games\SCRABBLE\Uninstall.exe"
Security Update for 2007 Microsoft Office System (KB951596)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {1AFF2298-CC00-4A3B-866A-C62B8373794E}
Security Update for Microsoft Office Excel 2007 (KB951546)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7399DD71-8E24-4E60-B6A8-6CED89C0AC26}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office system 2007 (KB951808)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office Word 2007 (KB950113)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
SigmaTel Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F40&SUBSYS_200014F1\HXFSETUP.EXE -U -IPDBRYCMzK.inf
Spybot - Search & Destroy 1.4-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SpywareBlaster 4.1-->"C:\Program Files\SpywareBlaster\unins000.exe"
SupportSoft Assisted Service-->MsiExec.exe /I{5A3F6A80-7913-475E-8B96-477A952CFA43}
Update for Office 2007 (KB946691)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Winamp (remove only)-->"C:\Program Files\Winamp\UninstWA.exe"
Windows Driver Package - Nokia Modem (03/05/2008 3.7)-->C:\PROGRA~1\DIFX\270581355A767BF1\dpinst.exe /u C:\Windows\System32\DriverStore\FileRepository\nokia_bluetooth.inf_ce5ad925\nokia_bluetooth.inf
Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1)-->C:\PROGRA~1\DIFX\270581355A767BF1\dpinst.exe /u C:\Windows\System32\DriverStore\FileRepository\nokbtmdm.inf_674398ba\nokbtmdm.inf
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)-->C:\PROGRA~1\DIFX\270581355A767BF1\dpinst.exe /u C:\Windows\system32\DRVSTORE\pccsmcfd_4A1E30386F4D0DEC8F5DF262CFBD8845EEBAB175\pccsmcfd.inf
WinRAR archiver-->C:\Program Files\WinRAR\uninstall.exe
Xvid 1.1.3 final uninstall-->"C:\Program Files\Xvid\unins000.exe"
ZoneAlarm-->C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe
Zune Language Pack (ES)-->MsiExec.exe /X{EE4ACABF-531E-419A-9225-B8E0FA4955AF}
Zune Language Pack (FR)-->MsiExec.exe /X{0076E1AC-9E7B-4B9F-A62A-4CC9511AD8E3}
Zune-->c:\Program Files\Zune\ZuneSetup.exe /x
Zune-->MsiExec.exe /X{FF70513F-E3A7-402F-84FB-B7810A064BE2}

======Security center information======

AV: AVG Anti-Virus Free
FW: ZoneAlarm Firewall
AS: AVG Anti-Virus Free (disabled)
AS: Windows Defender

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=C:\Program Files\PC Connectivity Solution\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 7, GenuineIntel
"PROCESSOR_REVISION"=0407
"NUMBER_OF_PROCESSORS"=2
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
"tvdumpflags"=8

-----------------EOF-----------------
Carolyn
October 1, 2008, 3:49 PM UTC
Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please do not run any other tool untill instructed to do so!
Please reply to this thread, do not start another!
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.


If you follow these instructions, everything should go smoothly.

I am currently looking at your log now and will be back as soon as possible with your instructions.

Note: Logs that do not receive a reply within 5 days will be closed due to inactivity.
Carolyn
October 1, 2008, 4:34 PM UTC
Hello,

Disable Windows Defender until the computer is clean

Windows Defender normally provides real-time protection from spyware, however it may interfere with what we need to do. We will disable it until the machine is clean when it can be re-enabled.

- Open Windows Defender
- Select Tools and then General Settings
- Under Real Time Protection Options uncheck Turn on real-time protection
- Select Save
Don't forget to re-enable it, when your computer is clean.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

Remove bad HijackThis entries
  • Right-click HijackThis and select Run as administrator
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

    O3 - Toolbar: (no name) - {206DDC12-B015-499C-9981-BC5863B027CA} - (no file)

    O21 - SSODL: mgxfebsq - {341A51BF-D978-40C0-81EC-9A6D24940927} - (no file)

    O21 - SSODL: dtseqrxk - {7294B4D7-12E1-4E03-9882-D7FEB27888FE} - (no file)

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.


-------------------------------------------------------------------------------------------------------------------------------------------------------------

Right click on your favourite web browser (Internet Explorer, Firefox, etc) and select Run As Administrator to run it.

Go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.


-------------------------------------------------------------------------------------------------------------------------------------------------------------

Please post the following:
  1. The Kaspersky log
  2. A fresh HijackThis log
  3. A description of how your computer is behaving.
Carolyn
October 4, 2008, 6:22 PM UTC
It's been a few days. Are you still in need of assistance?
KHERTZ
October 7, 2008, 5:17 AM UTC
yes i still need assistance. i can't get the kaspersky file to save anywhere on my computer...?? any ideas? i am running vista and have read this may be an issue. otherwise, computer seems to be running okay. i would like to continue the cleanup though.
thanks for your help.
kh
Carolyn
October 7, 2008, 11:51 AM UTC
Sorry, my fault... I should have modified the instructions for Vista :oops:

Right click on your favourite web browser (Internet Explorer, Firefox, etc) and select Run As Administrator to run it.
  • Go to Kaspersky website and perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
KHERTZ
October 8, 2008, 4:09 AM UTC
that solved the problem, here's the kaspersky scan log and a new HijackThis log.

thanks again and let me know how to proceed next.



--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, October 7, 2008
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit (build 6000)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, October 07, 2008 15:21:30
Records in database: 1297560
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
M:\
N:\

Scan statistics:
Files scanned: 183067
Threat name: 9
Infected objects: 18
Suspicious objects: 1
Duration of the scan: 08:47:44


File name / Threat name / Threats count
C:\!DOWNLOADS\BitTorrent-6.0.exe Infected: Trojan.Win32.Shutdowner.ate 1
C:\Program Files\BitTorrent\uninst.exe Infected: Trojan.Win32.Shutdowner.ate 1
C:\Users\kevin hertzfeld\AppData\Local\Microsoft\Outlook\OutlookHotmail-00000002.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Users\kevin hertzfeld\AppData\Local\Temp\Stp6798_TMP.EXE Infected: not-a-virus:FraudTool.Win32.SpyNoMore.f 1
C:\Users\kevin hertzfeld\AppData\Local\Temp\Stp907B_TMP.EXE Infected: not-a-virus:FraudTool.Win32.SpyNoMore.f 1
C:\Users\kevin hertzfeld\AppData\Local\Temp\StpECDD_TMP.EXE Infected: not-a-virus:FraudTool.Win32.SpyNoMore.f 1
J:\Downloads\OUTLOOK\OutlookHotmail-00000004.pst Infected: Trojan.JS.Redirector.b 1
J:\Recycled\De90\archive.pst Infected: Email-Worm.Win32.Mydoom.l 2
J:\Recycled\De90\archive.pst Infected: Email-Worm.Win32.Doombot.b 1
J:\Recycled\De90\archive.pst Infected: Trojan-Spy.HTML.Bayfraud.hn 1
J:\Recycled\De90\archive.pst Infected: Trojan-Downloader.Win32.Bagle.o 1
J:\Recycled\De90\archive.pst Infected: Email-Worm.Win32.Bagle.ex 1
J:\Tracys computer backup\archive.pst Infected: Email-Worm.Win32.Mydoom.l 2
J:\Tracys computer backup\archive.pst Infected: Email-Worm.Win32.Doombot.b 1
J:\Tracys computer backup\archive.pst Infected: Trojan-Spy.HTML.Bayfraud.hn 1
J:\Tracys computer backup\archive.pst Infected: Trojan-Downloader.Win32.Bagle.o 1
J:\Tracys computer backup\archive.pst Infected: Email-Worm.Win32.Bagle.ex 1

The selected area was scanned.


------------------------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:45:01 AM, on 10/1/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Windows\ModPS2Key.exe
C:\Windows\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Media Player\setup_wm.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sagedesign.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.509.6972\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: (no name) - {206DDC12-B015-499C-9981-BC5863B027CA} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [CCUTRAYICON] C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [ModPS2] ModPS2Key.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SansaDispatch] C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2879045403-900941454-1005646090-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted IP range: http://192.168.0.1
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://jeffco.us/jmap/viewer/mgaxctrl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: mgxfebsq - {341A51BF-D978-40C0-81EC-9A6D24940927} - (no file)
O21 - SSODL: dtseqrxk - {7294B4D7-12E1-4E03-9882-D7FEB27888FE} - (no file)
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11259 bytes
Carolyn
October 9, 2008, 3:58 PM UTC
Hi,

Please disable Windows Defender. Instructions for Vista can be found HERE.

Next,
Remove bad HijackThis entries
  • Right-click HijackThis and select Run as administrator
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

    O3 - Toolbar: (no name) - {206DDC12-B015-499C-9981-BC5863B027CA} - (no file)

    O21 - SSODL: mgxfebsq - {341A51BF-D978-40C0-81EC-9A6D24940927} - (no file)

    O21 - SSODL: dtseqrxk - {7294B4D7-12E1-4E03-9882-D7FEB27888FE} - (no file)

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.



Download and Run OTMoveIt3

Download OTMoveIt3 by Old Timer and save it to your Desktop.
  • Rught-click OTMoveIt3.exe and select "Run as an Administrator"
  • Copy the lines in the codebox below.
:files

C:\!DOWNLOADS\BitTorrent-6.0.exe

C:\Program Files\BitTorrent\uninst.exe

C:\Users\kevin hertzfeld\AppData\Local\Microsoft\Outlook\OutlookHotmail-00000002.pst

C:\Users\kevin hertzfeld\AppData\Local\Temp\Stp6798_TMP.EXE

C:\Users\kevin hertzfeld\AppData\Local\Temp\Stp907B_TMP.EXE

C:\Users\kevin hertzfeld\AppData\Local\Temp\StpECDD_TMP.EXE

J:\Downloads\OUTLOOK\OutlookHotmail-00000004.pst

J:\Recycled\De90\archive.pst

J:\Tracys computer backup\archive.pst



:commands

[emptytemp]

[reboot]

  • Return to OTMoveIt3, right click in the Paste Instructions for Items to be Moved window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt3



Please post the OTMoveIt3 log along with a fresh HijackThis log and a description of how your computer is behaving.
KHERTZ
October 9, 2008, 9:34 PM UTC
here are the logs, what's next?



========== FILES ==========
C:\!DOWNLOADS\BitTorrent-6.0.exe moved successfully.
C:\Program Files\BitTorrent\uninst.exe moved successfully.
C:\Users\kevin hertzfeld\AppData\Local\Microsoft\Outlook\OutlookHotmail-00000002.pst moved successfully.
C:\Users\kevin hertzfeld\AppData\Local\Temp\Stp6798_TMP.EXE moved successfully.
C:\Users\kevin hertzfeld\AppData\Local\Temp\Stp907B_TMP.EXE moved successfully.
C:\Users\kevin hertzfeld\AppData\Local\Temp\StpECDD_TMP.EXE moved successfully.
J:\Downloads\OUTLOOK\OutlookHotmail-00000004.pst moved successfully.
J:\Recycled\De90\archive.pst moved successfully.
J:\Tracys computer backup\archive.pst moved successfully.
========== COMMANDS ==========
File delete failed. C:\Users\KEVINH~1\AppData\Local\Temp\IMG7292.tmp scheduled to be deleted on reboot.
File delete failed. C:\Users\KEVINH~1\AppData\Local\Temp\~DF1778.tmp scheduled to be deleted on reboot.
File delete failed. C:\Users\KEVINH~1\AppData\Local\Temp\~DF43AD.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\Windows\temp\nmsmc_DQLWinService.log scheduled to be deleted on reboot.
File delete failed. C:\Windows\temp\ZLT02aca.TMP scheduled to be deleted on reboot.
File delete failed. C:\Windows\temp\ZLT02acd.TMP scheduled to be deleted on reboot.
Windows Temp folder emptied.
FireFox cache emptied.
Temp folders emptied.

OTMoveIt3 by OldTimer - Version 1.0.4.2 log created on 10092008_151200

Files moved on Reboot...
File C:\Users\KEVINH~1\AppData\Local\Temp\IMG7292.tmp not found!
C:\Users\KEVINH~1\AppData\Local\Temp\~DF1778.tmp moved successfully.
C:\Users\KEVINH~1\AppData\Local\Temp\~DF43AD.tmp moved successfully.
File move failed. C:\Windows\temp\nmsmc_DQLWinService.log scheduled to be moved on reboot.
File C:\Windows\temp\ZLT02aca.TMP not found!
File C:\Windows\temp\ZLT02acd.TMP not found!



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:32:56 PM, on 10/9/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Windows\notepad.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Windows\ModPS2Key.exe
C:\Windows\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sagedesign.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5224
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.509.6972\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [CCUTRAYICON] C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [ModPS2] ModPS2Key.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SansaDispatch] C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2879045403-900941454-1005646090-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted IP range: http://192.168.0.1
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://jeffco.us/jmap/viewer/mgaxctrl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10564 bytes
Carolyn
October 9, 2008, 9:49 PM UTC
Hello again,

Update Java
Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 7.
  • Click the Download button to the right.ex.jsp
  • Select Windows from the drop-down list for Platform.
  • Check the box that says: Accept License Agreement.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Go to start > control panel > programs and features.
  • Right click on

    Java(TM) SE Runtime Environment 6

  • Click Uninstall & then follow the prompts to remove it.
  • Close any programs you may have running - especially your web browser.
  • Right click on jre-6u7-windows-i586-p.exe and select Run As Administrator to install Java.
  • Reboot your computer.


Update Adobe Acrobat Reader

There is a newer version of Adobe Acrobat Reader available.
  • Please go to this link Adobe Acrobat Reader Download Link
  • On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
  • Click the Continue button
  • Click Run, and click Run again
  • Next click the Install Now button and follow the on screen prompts


When the installation is complete go to Programs and Features and uninstall all previous versions.

If you don't like Adobe Reader, you can try Foxit PDF Reader. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

-----------------------------------------------------------------------

This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are

Your log now appears to be clean. Congratulations!

Please delete RSIT.exe from your desktop.

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.

Cleanup! with OTMoveIt3
  • Double click OTMoveIt3.exe to launch the programme.
  • Click on the CleanUp! button.
  • OTMoveIt will download a list from the Internet, if your firewall or other defensive programmes alerts you, allow it access.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • When finished exit out of OTMoveIt
  • The tool will delete itself once it finishes, if not delete it by yourself.


Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.

  • Clear Infected System Restore Points
    Turn off System Restore-Vista
    • Click the Vista/Start icon.
    • Right Click >> Computer
    • Click Properties.
    • Click the System Protection tab.
    • Uncheck All drives
    • Click "Turn Off System Restore" at the prompt then click "Apply".
    • Restart your computer.


    Turn ON System Restore-Vista
    • Click the Vista/Start icon
    • Right Click >> Computer
    • Click Properties.
    • Click the System Protection tab.
    • Checkmark All drives that were selected previously then click "Apply".



  • Set correct settings for files
    • Click Start > Computer > Organize menu (at top of page) > Folder and Search Options > View tab.
    • Under Hidden files and folders if necessary select Do not show hidden files and folders.
    • If unchecked please check Hide protected operating system files (Recommended)
    • If necessary check Display content of system folders
    • If necessary Uncheck Hide file extensions for known file types.
    • Click OK



  • Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.


  • Security Updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab.

  • Update Non-Microsoft Programs
    Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.

  • Make Internet Explorer More Secure
    You are using Internet Explorer v. 7. Therefore please read and follow the recommendations at this SITE



Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.

  • Malwarebytes' Anti-Malware
    Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. You can find a tutorial HERE.

  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.

    Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
    If this isn't done first, the next reboot may take a VERY LONG TIME.
    This is how to do it. First be sure you are signed in as a user with administrative privileges:
    Stop and Disable the DNS Client Service
    Go to Start, in the Start Search box type Run, when the run window opens type Services.msc and click OK.
    Under the Extended Tab, Scroll down and find this service.
    DNS Client
    Right-Click on the DNS Client Service. Choose Properties
    Select the General tab. Click on the Stop button.
    Click the Arrow-down tab on the right-hand side at the Start-up Type box.
    From the drop-down menu, click on Manual
    Click the Apply tab, then click OK


  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
    Firefox
    Opera



Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
NonSuch
October 12, 2008, 8:19 AM UTC
As this issue appears to be resolved,