This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

HJT log from irenehaley

37 min read

This thread's last reply is from November 16, 2008, 10:45 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

irenehaley
October 28, 2008, 2:18 PM UTC
My computer is very slow. When I click to open Internet Explorer I have to walk away and do something else or I go crazy waiting. I have F-Secure virus protection and when I scan it finds no virus's or malware. I have also done the recommended steps for a slow running computer from an article on this site. Below is my HJT log. I hope you can help me.

Logfile of HijackThis v1.99.1
Scan saved at 8:57:33 AM, on 10/28/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\FSAUA\program\fsaua.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093722692468
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189134330140
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://www.its.usd.edu/antivirus/nav-inst/reslife/webinst.cab
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
Odd dude
October 28, 2008, 3:01 PM UTC
Hello irenehaley and welcome to the forums!

I'm Odd Dude, pleased to meet you; if it helps, you can call me OD ;). I will be helping you with your infection. However, it is important to take note of ten things - quite the wall of text, I know, but please bear with me:

  • Logs from malware removal programs (Hijackthis is one of them) can take some time to analyze. I need you to be patient whilst I analyze any logs you post.
  • Please carefully read any instruction that I give you.
    Reading too lightly will cause you to miss important steps, which could have destructive effects.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • Only YOU must use these instructions, they are not suitable for any other computer with similar problems.
  • Do not do things I do not ask for, such as running a spyware scan. The one thing you should always do, though, is making sure that your antivirus definitions are up-to-date!
  • If I tell you to download a tool which you already have, please re-download it and do not use the copy you already have. This is because the tools are updated regularly.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you were to do the same. From this point, we're in this together ;)
  • As I am still in training at the MRU, anything I do must be checked by an experienced malware fighter. This means there might be a slight delay in my answers.
  • Lastly, I am no magican. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system. Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.


I am now analyzing your situation and hope to be back with you soon. Please do not start another topic, instead reply to this one, should you feel the need to say anything. While I am reviewing your situation, could you please do the following for me:

Make an Uninstall List
I need you to create an uninstall list so I can further analyze your situation.

  • Start HijackThis.
  • Click Open the Misc Tools section
  • Click Open Uninstall Manager
  • Click Save list...
  • Save the list to your desktop, or any other convenient place.
Odd dude
October 29, 2008, 6:26 AM UTC
Hi again!

Malwarebytes' Anti-Malware
I need you to download Malwarebytes' Anti-Malware.

  • Install the program by following the prompts after double-clicking on mbam-setup.exe
  • Once you approach the final installation screen, put a check next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish
  • MBAM (that's an acronym of Malwarebytes' Anti-Malware) will now start. Choose Perform full scan and click Scan
  • Get a cup of coffee/tea/hot chocolate and watch some TV for about an hour.
  • Once the scan has finished, click OK, then Show Results.
  • Put a check next to everything, then click Remove selechted.
  • Now, a log will open. Save this to your desktop and post it. Do not attatch it.


Fixing malicious lines in Hijackthis
You must fix some malicious entries using Hijackthis.

  1. CLOSE ALL OTHER OPEN WINDOWS BEFORE CONTINUING.
  2. Start HijackThis
  3. Click Do a system scan only
  4. Put a check next to the following item. If it's not there, you can move on to the next set of instructions :)
      O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/ ... porter.cab?
  5. Again, please make sure that all other open windows are closed!
  6. Press Fix checked.


Then please delete the following folder: C:\Program Files\Hijackthis
Reason for doing so is that the copy is outdated and one of the tools I'm having you run automatically downloads a newer version.

RSIT
Please download random/random's system information tool (RSIT) and run it. Click Continue at the disclaimer screen and let it run. It will produce two logs:

  • log.txt (will be maximized)
  • info.txt (will be minimized)


Please post both in your next reply. If they won't fit into one post, divide them over multiple posts :)

Summary of what to post back:
  • Logs from RSIT (log.txt and info.txt)
  • Log from Malwarebytes' Anti-Malware
irenehaley
October 29, 2008, 12:30 PM UTC
Good morning OD. Thanks for getting back to me so quickly. I am happy to work with someone who is learning. I'm hoping to learn something about my system through this process also.

Here's the Uninstall list you asked me to create from HJT:

Ad-aware 6 Personal
Adobe Flash Player ActiveX
Adobe Reader 6.0
Advanced Registry Optimizer
Belkin 54g USB Network Adapter
Broadcom Management Programs
CCScore
Cisco Systems VPN Client 5.0.01.0600
CleanMyPC - Registry Cleaner
Conexant SmartHSFi V92 56K DF PCI Modem
CPSI ChartLink Document Scanning Module
CPSI ClientWare
DA920EN
DAO
Dell AIO Printer A920
Dell Picture Studio - Dell Image Expert
Dell ResourceCD
Dell Solution Center
Dell Support Center (Support Software)
DellSupport
Digital Line Detect
Dragon NaturallySpeaking Components
Dragon NaturallySpeaking Standard 4.0
DVDit! LE
EarthLink Setup Files
Easy CD Creator 5 Basic
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSSONIC
ESSTOOLS
ESSvpaht
ESSvpot
F-Secure Anti-Virus for Workstations - Virus & Spy Protection
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Hijackthis 1.99.1
HijackThis 1.99.1
HLPIndex
HLPRFO
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Extreme Graphics Driver
iTunes
Java 2 Runtime Environment, SE v1.4.1_02
Java Web Start
Kodak EasyShare software
KSU
LiveUpdate 1.80 (Symantec Corporation)
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Office XP Professional with FrontPage
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (2.0.0.6)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
NetWaiting
Notifier
OTtBPSDK
Paint Shop Pro 7
PCDADDIN
PCDHELP
PowerDVD
Quicken 2002 New User Edition
Quicken 2006
QuickTime
RealPlayer
Retrospect 5.6
Rhapsody Player Engine
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
SFR
SHASTA
SKIN0001
SKINXSDK
TC Native Essentials 2.02
Update for Windows XP (KB929338)
Update for Windows XP (KB931836)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
VPRINTOL
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows XP Creativity Fun Packs - Windows Media Player 9 Series
Windows XP Hotfix - KB887742
Windows XP Service Pack 3
WinMsgr
WinPatrol 2008
WIRELESS
Odd dude
October 29, 2008, 1:33 PM UTC
And a very good morning to you!

I am happy to work with someone who is learning.

I'm glad to hear that :)

I'm hoping to learn something about my system through this process also.

If you'd like to, you could apply to join the Malware Removal University :)

OK, the uninstall list is not showing much.
At this moment, I would like you to carry out the other instructions I mentioned in my previous post, but instead of deleting the Hijackthis folder, please uninstall all versions of Hijackthis (you should find two).

(If at this point you have accidentally already deleted the hijackthis folder don't worry.)

Many thanks,
OD :)
irenehaley
October 29, 2008, 10:44 PM UTC
Had to work today, so just getting back to you and my problem. Hope your day was good, OD. RSIT logs will follow.

Malwarebytes' Anti-Malware 1.30
Database version: 1335
Windows 5.1.2600 Service Pack 3

10/29/2008 5:18:49 PM
mbam-log-2008-10-29 (17-18-49).txt

Scan type: Full Scan (C:\|)
Objects scanned: 122564
Time elapsed: 1 hour(s), 36 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/minibugtransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AntiSpywareMaster (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\AntiSpywareMaster (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\AntiSpywareMaster (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\AntiSpywareMaster\AntiSpywareMaster.lnk (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\AntiSpywareMaster\Uninstall AntiSpywareMaster.lnk (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
C:\Documents and Settings\Maggie Haley\Application Data\Microsoft\Internet Explorer\Quick Launch\AntiSpywareMaster.lnk (Rogue.Antispyware) -> Quarantined and deleted successfully.
irenehaley
October 29, 2008, 10:46 PM UTC
Logfile of random's system information tool 1.04 (written by random/random)
Run by [removed] at 2008-10-29 17:26:36
Microsoft Windows XP Professional Service Pack 3
System drive C: has 19 GB (51%) free of 38 GB
Total RAM: 254 MB (31% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:56 PM, on 10/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\FSAUA\program\fsaua.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Temp\RSIT.exe
C:\Program Files\trend micro\Maggie Haley.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093722692468
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189134330140
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://www.its.usd.edu/antivirus/nav-inst/reslife/webinst.cab
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6366 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll [2003-05-15 50376]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2007-09-13 2403392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll [2008-09-22 737776]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2007-09-13 2403392]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"WinPatrol"=C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe [2008-09-18 333120]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"F-Secure Manager"=C:\Program Files\F-Secure\Common\FSM32.EXE [2008-02-20 182936]
"F-Secure TNB"=C:\Program Files\F-Secure\FSGUI\TNBUtil.exe [2008-02-20 895584]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2008-10-22 399504]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"AROReminder"=C:\Program Files\Advanced Registry Optimizer\aro.exe [2008-08-12 2084480]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe [2002-12-17 684032]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AROReminder]
C:\Program Files\Advanced Registry Optimizer\aro.exe [2008-08-12 2084480]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\WINDOWS\System32\igfxtray.exe [2003-04-07 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Mozilla Quick Launch]
C:\Program Files\Netscape\Netscape\Netscp.exe -turbo []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
C:\Program Files\MSN Messenger\msnmsgr.exe /background []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\New.net Startup]
rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Registry Cleaner Scheduler]
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe [2004-08-14 90112]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-09-15 68856]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2007-09-13 180269]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Weather]
C:\Program Files\AWS\WeatherBug\Weather.exe 1 []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\webHancer Agent]
C:\Program Files\webHancer\Programs\whAgent.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\webHancer Survey Companion]
C:\Program Files\webHancer\Programs\whSurvey.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WhenUSave]
C:\PROGRA~1\Save\Save.exe []

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
VPN Client.lnk - C:\WINDOWS\Installer\{14FCFE7C-AB86-428A-9D2E-BFB6F5A7AA6E}\Icon3E5562ED7.ico

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2003-04-07 315392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2008-09-05 241704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"notification packages"=
scecli
scecli
scecli
scecli

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\MSN Messenger\msnmsgr.exe"="C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:MSN Messenger 7.0"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe"="C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe:*:Enabled:EasyShare"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\MSN Messenger\msnmsgr.exe"="C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:MSN Messenger 7.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f8e5ccf2-9461-11dd-841f-000bdbbaefac}]
shell\AutoRun\command - F:\USB.EXE


======List of files/folders created in the last 1 months======

2008-10-29 17:26:42 ----D---- C:\Program Files\trend micro
2008-10-29 17:26:36 ----D---- C:\rsit
2008-10-29 07:58:53 ----D---- C:\Documents and Settings\Maggie Haley\Application Data\Malwarebytes
2008-10-29 07:58:31 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-10-29 07:58:25 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-10-29 07:42:24 ----A---- C:\mbam-setup.exe
2008-10-24 03:02:14 ----HDC---- C:\WINDOWS\$NtUninstallKB958644$
2008-10-15 03:10:48 ----HDC---- C:\WINDOWS\$NtUninstallKB956803$
2008-10-15 03:10:29 ----HDC---- C:\WINDOWS\$NtUninstallKB956391$
2008-10-15 03:10:16 ----HDC---- C:\WINDOWS\$NtUninstallKB957095$
2008-10-15 03:09:55 ----HDC---- C:\WINDOWS\$NtUninstallKB954211$
2008-10-15 03:07:23 ----HDC---- C:\WINDOWS\$NtUninstallKB956841$
2008-10-15 03:02:18 ----HDC---- C:\WINDOWS\$NtUninstallKB956390$
2008-10-06 07:48:41 ----HDC---- C:\WINDOWS\$NtUninstallKB929399$
2008-10-06 07:47:56 ----HDC---- C:\WINDOWS\$NtUninstallKB939683$
2008-10-06 07:47:14 ----HDC---- C:\WINDOWS\$NtUninstallKB954154_WM11$
2008-10-06 07:46:48 ----HDC---- C:\WINDOWS\$NtUninstallKB936782_WMP11$
2008-10-04 15:35:27 ----N---- C:\WINDOWS\system32\spmsg.dll
2008-10-04 15:35:25 ----HDC---- C:\WINDOWS\$NtUninstallMSCompPackV1$
2008-10-04 15:34:38 ----D---- C:\Program Files\Windows Media Connect 2
2008-10-04 15:34:21 ----HDC---- C:\WINDOWS\$NtUninstallwmp11$
2008-10-04 15:32:23 ----HDC---- C:\WINDOWS\$NtUninstallWMFDist11$
2008-10-04 15:30:49 ----D---- C:\WINDOWS\system32\LogFiles
2008-10-04 15:30:35 ----HDC---- C:\WINDOWS\$NtUninstallWudf01000$

======List of files/folders modified in the last 1 months======

2008-10-29 17:26:46 ----AD---- C:\WINDOWS\Temp
2008-10-29 17:26:42 ----RAD---- C:\Program Files
2008-10-29 17:26:23 ----D---- C:\WINDOWS\Prefetch
2008-10-29 17:26:09 ----D---- C:\Temp
2008-10-29 07:58:43 ----D---- C:\WINDOWS\system32\DRIVERS
2008-10-28 08:37:25 ----D---- C:\WINDOWS\system32\CatRoot2
2008-10-24 03:10:19 ----D---- C:\WINDOWS
2008-10-24 03:10:16 ----A---- C:\WINDOWS\ModemLog_Conexant SmartHSFi V92 56K DF PCI Modem.txt
2008-10-24 03:10:00 ----D---- C:\WINDOWS\SYSTEM32
2008-10-24 03:09:06 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-10-24 03:02:39 ----HD---- C:\WINDOWS\INF
2008-10-24 03:02:20 ----RSHDC---- C:\WINDOWS\system32\DLLCACHE
2008-10-24 03:00:59 ----HD---- C:\WINDOWS\$hf_mig$
2008-10-20 12:18:44 ----D---- C:\WINDOWS\system32\CatRoot
2008-10-15 11:34:24 ----A---- C:\WINDOWS\system32\netapi32.dll
2008-10-15 03:12:31 ----SHD---- C:\WINDOWS\Installer
2008-10-15 03:12:31 ----SHD---- C:\Config.Msi
2008-10-15 03:10:55 ----A---- C:\WINDOWS\imsins.BAK
2008-10-07 14:19:40 ----A---- C:\WINDOWS\system32\MRT.exe
2008-10-07 06:30:29 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-10-07 06:30:27 ----D---- C:\Documents and Settings\All Users\Application Data\F-Secure
2008-10-07 06:30:15 ----D---- C:\Program Files\F-Secure
2008-10-04 16:36:19 ----D---- C:\Program Files\Windows Media Player
2008-10-04 15:34:59 ----A---- C:\WINDOWS\WIN.INI
2008-10-04 15:34:33 ----D---- C:\WINDOWS\Help
2008-10-04 06:57:30 ----SD---- C:\WINDOWS\Tasks
2008-10-03 07:58:47 ----SD---- C:\Documents and Settings\Maggie Haley\Application Data\Microsoft

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Cdr4_xp;Cdr4_xp; C:\WINDOWS\system32\drivers\Cdr4_xp.sys [2002-12-17 61424]
R1 Cdralw2k;Cdralw2k; C:\WINDOWS\system32\drivers\Cdralw2k.sys [2002-12-17 23436]
R1 cdudf_xp;cdudf_xp; C:\WINDOWS\system32\drivers\cdudf_xp.sys [2002-12-17 241152]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 omci;OMCI WDM Device Driver; C:\WINDOWS\System32\DRIVERS\omci.sys [2002-11-08 17217]
R1 pwd_2k;pwd_2k; C:\WINDOWS\system32\drivers\pwd_2k.sys [2003-08-26 143834]
R1 UdfReadr_xp;UdfReadr_xp; C:\WINDOWS\system32\drivers\UdfReadr_xp.sys [2003-08-26 206464]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2002-09-03 12032]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.4.3.0; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2007-08-26 20747]
R2 CVPNDRVA;Cisco Systems Inc. IPSec Driver; \??\C:\WINDOWS\system32\Drivers\CVPNDRVA.sys []
R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\System32\DRIVERS\mdmxsdk.sys [2002-10-07 11027]
R3 {6080A529-897E-4629-A488-ABA0C29B635E};Intel(R) Graphics Platform (SoftBIOS) Driver; C:\WINDOWS\system32\drivers\ialmsbw.sys [2003-04-15 113504]
R3 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91};Intel(R) Graphics Chipset (KCH) Driver; C:\WINDOWS\system32\drivers\ialmkchw.sys [2003-04-15 78752]
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\WINDOWS\System32\DRIVERS\bcm4sbxp.sys [2003-05-23 43136]
R3 DNE;Deterministic Network Enhancer Miniport; C:\WINDOWS\system32\DRIVERS\dne2000.sys [2007-01-31 127376]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper; \??\C:\Program Files\F-Secure\Anti-Virus\minifilter\fsgk.sys []
R3 GEARAspiWDM;GEARAspiWDM; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2006-07-14 14448]
R3 HSF_DP;HSF_DP; C:\WINDOWS\System32\DRIVERS\HSF_DP.sys [2002-10-29 1175536]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\System32\DRIVERS\HSFHWBS2.sys [2002-10-29 170499]
R3 ialm;ialm; C:\WINDOWS\System32\DRIVERS\ialmnt5.sys [2003-04-15 90907]
R3 mmc_2K;mmc_2K; C:\WINDOWS\system32\drivers\mmc_2K.sys [2003-08-26 30630]
R3 pfc;Padus ASPI Shell; C:\WINDOWS\system32\drivers\pfc.sys [2001-10-16 13780]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2003-02-28 545024]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\System32\DRIVERS\HSF_CNXT.sys [2002-10-29 604240]
S1 P3;Intel PentiumIII Processor Driver; C:\WINDOWS\System32\DRIVERS\p3.sys [2008-04-13 42752]
S3 CVirtA;Cisco Systems VPN Adapter; C:\WINDOWS\system32\DRIVERS\CVirtA.sys [2007-01-18 5275]
S3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []
S3 dvd_2K;dvd_2K; C:\WINDOWS\system32\drivers\dvd_2K.sys [2003-08-26 25898]
S3 EL90XBC;3Com EtherLink XL 90XB/C Adapter Driver; C:\WINDOWS\System32\DRIVERS\el90xbc5.sys []
S3 i81x;i81x; C:\WINDOWS\System32\DRIVERS\i81xnt5.sys [2004-08-04 161020]
S3 iAimFP0;iAimFP0; C:\WINDOWS\System32\DRIVERS\wADV01nt.sys [2004-08-04 12415]
S3 iAimFP1;iAimFP1; C:\WINDOWS\System32\DRIVERS\wADV02NT.sys [2004-08-04 12127]
S3 iAimFP2;iAimFP2; C:\WINDOWS\System32\DRIVERS\wADV05NT.sys [2004-08-04 11775]
S3 iAimFP3;iAimFP3; C:\WINDOWS\System32\DRIVERS\wSiINTxx.sys [2004-08-04 12063]
S3 iAimFP4;iAimFP4; C:\WINDOWS\System32\DRIVERS\wVchNTxx.sys [2004-08-04 19455]
S3 iAimTV0;iAimTV0; C:\WINDOWS\System32\DRIVERS\wATV01nt.sys [2004-08-04 29311]
S3 iAimTV1;iAimTV1; C:\WINDOWS\System32\DRIVERS\wATV02NT.sys [2004-08-04 19551]
S3 iAimTV2;iAimTV2; C:\WINDOWS\System32\DRIVERS\wATV03nt.sys []
S3 iAimTV3;iAimTV3; C:\WINDOWS\System32\DRIVERS\wATV04nt.sys [2004-08-04 33599]
S3 iAimTV4;iAimTV4; C:\WINDOWS\System32\DRIVERS\wCh7xxNT.sys [2004-08-04 23615]
S3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2004-08-04 1897408]
S3 RT73;Belkin USB Network Adapter; C:\WINDOWS\system32\DRIVERS\rt73.sys [2005-08-03 232192]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 vsdatant;vsdatant; \??\C:\WINDOWS\system32\vsdatant.sys []
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\System32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 cbidf;cbidf; C:\WINDOWS\System32\DRIVERS\cbidf2k.sys [2002-09-03 13952]
S4 F-Secure Filter;F-Secure File System Filter; \??\C:\Program Files\F-Secure\Anti-Virus\Win2K\FSfilter.sys []
S4 F-Secure Recognizer;F-Secure File System Recognizer; \??\C:\Program Files\F-Secure\Anti-Virus\Win2K\FSrec.sys []
S4 IntelIde;IntelIde; C:\WINDOWS\System32\DRIVERS\intelide.sys [2008-04-13 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\viaagp.sys [2008-04-13 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Belkin Wireless USB Network Adapter Service;Belkin Wireless USB Network Adapter; C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe [2004-03-29 49152]
R2 CVPND;Cisco Systems, Inc. VPN Service; C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe [2007-07-16 1524512]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS; C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe [2008-02-20 47800]
R2 FSMA;F-Secure Management Agent; C:\Program Files\F-Secure\Common\FSMA32.EXE [2008-02-20 113304]
R2 LexBceS;LexBce Server; C:\WINDOWS\system32\LEXBCES.EXE [2003-05-02 303104]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe [2003-06-20 322120]
R2 RetroLauncher;Retrospect Launcher; C:\Program Files\Dantz\Retrospect\retrorun.exe [2001-10-02 40960]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R3 FSAUA;F-Secure Automatic Update Agent; C:\Program Files\F-Secure\FSAUA\program\fsaua.exe [2008-02-20 461408]
R3 F-Secure Network Request Broker;F-Secure Network Request Broker; C:\Program Files\F-Secure\Common\FNRB32.EXE [2008-02-20 162456]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-09-13 138168]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2006-09-12 451136]
S3 KodakCCS;Kodak Camera Connection Software; C:\WINDOWS\system32\drivers\KodakCCS.exe []
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

-----------------EOF-----------------
irenehaley
October 29, 2008, 10:47 PM UTC
Good luck!! I'm in awe of anyone who can understand this stuff.

info.txt logfile of random's system information tool 1.04 2008-10-29 17:27:03

======Uninstall list======

-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Anti-Spyware Scanner"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Anti-Spyware"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Anti-Virus Client Security Installer"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Automatic Update Agent"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure DAAS"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Diagnostics"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure GateKeeper Interface"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure GUI"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Help"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Localization API"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Management Agent"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Policy Manager Support"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure TNB"
-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Uninstall"
-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-aware 6 Personal-->C:\PROGRA~1\Lavasoft\AD-AWA~2\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~2\INSTALL.LOG
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 6.0-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-000000000001}
Advanced Registry Optimizer-->"C:\Program Files\Advanced Registry Optimizer\unins000.exe" /silent
Belkin 54g USB Network Adapter-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\Belkin\Belkin Wireless Network Utility\setup.exe" -l0x9
Broadcom Management Programs-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{89EE857B-8970-4F9F-AB58-A1C873AC72B3} /l1033
CCScore-->MsiExec.exe /I{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}
Cisco Systems VPN Client 5.0.01.0600-->MsiExec.exe /X{14FCFE7C-AB86-428A-9D2E-BFB6F5A7AA6E}
CleanMyPC - Registry Cleaner-->"C:\Program Files\CleanMyPC\Registry Cleaner\unins000.exe"
Conexant SmartHSFi V92 56K DF PCI Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2702\HXFSETUP.EXE -U -IDel8d8xk.INF
CPSI ChartLink Document Scanning Module-->C:\PROGRA~1\CPSI\CHARTL~1\UNWISE.EXE C:\PROGRA~1\CPSI\CHARTL~1\INSTALL.LOG
CPSI ClientWare-->C:\WINDOWS\cnCWRemove.EXE
DA920EN-->MsiExec.exe /X{C1E5DF32-8248-4347-908C-E030EDAE4368}
DAO-->MsiExec.exe /I{64116298-93C5-401D-B06C-39D8E3338508}
Dell AIO Printer A920-->C:\WINDOWS\System32\spool\drivers\w32x86\3\DLBKUN5C.EXE -dDell AIO Printer A920
Dell Picture Studio - Dell Image Expert-->MsiExec.exe /I{151C555A-A9E7-4A2E-B6D7-165D04A3C956}
Dell ResourceCD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe"
Dell Solution Center-->MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport-->MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Dragon NaturallySpeaking Components-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\SPEECH\DRAGON\Uninst.isu
Dragon NaturallySpeaking Standard 4.0-->C:\WINDOWS\uninst.exe -fC:\NatSpeak\DeIsL1.isu -c"C:\NatSpeak\Uninst.dll
DVDit! LE-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3B24D221-448E-11D4-A499-0050DA6E827C}\Setup.exe" -L0x9
EarthLink Setup Files-->MsiExec.exe /X{9B2CFE3B-7F55-4786-A20D-BB244914F6D8}
Easy CD Creator 5 Basic-->MsiExec.exe /I{609F7AC8-C510-11D4-A788-009027ABA5D0}
ESSCDBK-->MsiExec.exe /I{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}
ESScore-->MsiExec.exe /I{9D8FEE90-0377-49A9-AEFB-525BDE549BA4}
ESSgui-->MsiExec.exe /I{91517631-A9F3-4B7C-B482-43E0068FD55A}
ESShelp-->MsiExec.exe /I{87843A41-7808-4F2E-B13F-25C1E67CF2FD}
ESSini-->MsiExec.exe /I{8E92D746-CD9F-4B90-9668-42B74C14F765}
ESSPCD-->MsiExec.exe /I{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}
ESSSONIC-->MsiExec.exe /I{4F677FC7-7AA8-412B-A957-F13CBE1C7331}
ESSTOOLS-->MsiExec.exe /I{8A502E38-29C9-49FA-BCFA-D727CA062589}
ESSvpaht-->MsiExec.exe /I{A5B3EB8A-4071-42F0-8E8E-7A8342AA8E69}
ESSvpot-->MsiExec.exe /I{48C82F7A-F100-4DAB-A310-8E18BF2159E1}
F-Secure Anti-Virus for Workstations - Virus & Spy Protection-->"C:\Program Files\F-Secure\Uninstall\fsuninst.exe" /UninstRegKey:"F-Secure Anti-Virus"
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Hijackthis 1.99.1-->"C:\Program Files\Hijackthis\unins000.exe"
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
HLPIndex-->MsiExec.exe /I{38441BE7-79B0-42B8-8297-833704F949FE}
HLPRFO-->MsiExec.exe /I{AADAC983-FDE9-42FA-8FD9-7BB324155593}
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Intel(R) Extreme Graphics Driver-->RUNDLL32.EXE C:\WINDOWS\System32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
iTunes-->MsiExec.exe /I{885894A5-BA0A-460E-AB4C-96C5C9B2C5E2}
Java 2 Runtime Environment, SE v1.4.1_02-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EFCE5837-FC21-11D6-9D24-00010240CE95}\setup.exe" Anytext
Java Web Start-->"C:\Program Files\Java Web Start\uninst-javaws.exe"
Kodak EasyShare software-->C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup\$SETUP_1e0007_532d69d4\Setup.exe /APR-REMOVE
KSU-->MsiExec.exe /I{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}
LiveUpdate 1.80 (Symantec Corporation)-->C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Macromedia Shockwave Player-->C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\Install.log
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669-->C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Mozilla Firefox (2.0.0.6)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
NetWaiting-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Notifier-->MsiExec.exe /I{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}
OTtBPSDK-->MsiExec.exe /I{3CA39B0C-BA85-4D42-AC0F-1FF5F60C3353}
Paint Shop Pro 7-->MsiExec.exe /I{D6DE02C7-1F47-11D4-9515-00105AE4B89A}
PCDADDIN-->MsiExec.exe /I{65D85050-5610-4A91-A3B1-D5C744291AD4}
PCDHELP-->MsiExec.exe /I{C99DCDA4-7407-4F72-A77E-C81C551D0C4E}
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -uninstall
Quicken 2002 New User Edition-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\QUICKENW\Uninst.isu" -c"C:\Program Files\QUICKENW\uninst.dll"
Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
QuickTime-->MsiExec.exe /I{F07B861C-72B9-40A4-8B1A-AAED4C06A7E8}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Retrospect 5.6-->MsiExec.exe /I{B08E0C66-8DF6-11D5-B327-0050DA8095DF}
Rhapsody Player Engine-->MsiExec.exe /I{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}
Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB911567)-->"C:\WINDOWS\$NtUninstallKB911567$\spuninst\spuninst.exe"
Security Update for Windows XP (KB912812)-->"C:\WINDOWS\$NtUninstallKB912812$\spuninst\spuninst.exe"
Security Update for Windows XP (KB913446)-->"C:\WINDOWS\$NtUninstallKB913446$\spuninst\spuninst.exe"
Security Update for Windows XP (KB916281)-->"C:\WINDOWS\$NtUninstallKB916281$\spuninst\spuninst.exe"
Security Update for Windows XP (KB917159)-->"C:\WINDOWS\$NtUninstallKB917159$\spuninst\spuninst.exe"
Security Update for Windows XP (KB918439)-->"C:\WINDOWS\$NtUninstallKB918439$\spuninst\spuninst.exe"
Security Update for Windows XP (KB918899)-->"C:\WINDOWS\$NtUninstallKB918899$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920214)-->"C:\WINDOWS\$NtUninstallKB920214$\spuninst\spuninst.exe"
Security Update for Windows XP (KB922760)-->"C:\WINDOWS\$NtUninstallKB922760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923694)-->"C:\WINDOWS\$NtUninstallKB923694$\spuninst\spuninst.exe"
Security Update for Windows XP (KB925454)-->"C:\WINDOWS\$NtUninstallKB925454$\spuninst\spuninst.exe"
Security Update for Windows XP (KB925486)-->"C:\WINDOWS\$NtUninstallKB925486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB928090)-->"C:\WINDOWS\$NtUninstallKB928090$\spuninst\spuninst.exe"
Security Update for Windows XP (KB929969)-->"C:\WINDOWS\$NtUninstallKB929969$\spuninst\spuninst.exe"
Security Update for Windows XP (KB931768)-->"C:\WINDOWS\$NtUninstallKB931768$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953838)-->"C:\WINDOWS\$NtUninstallKB953838$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
SFR-->MsiExec.exe /I{DB02F716-6275-42E9-B8D2-83BA2BF5100B}
SHASTA-->MsiExec.exe /I{605A4E39-613C-4A12-B56F-DEFBE6757237}
SKIN0001-->MsiExec.exe /I{FDF9943A-3D5C-46B3-9679-586BD237DDEE}
SKINXSDK-->MsiExec.exe /I{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}
TC Native Essentials 2.02-->C:\PROGRA~1\TCWorks\TCNativeEssentials202\UninstallTCEssentials.exe C:\PROGRA~1\TCWorks\TCNativeEssentials202\INSTALL.LOG
Update for Windows XP (KB929338)-->"C:\WINDOWS\$NtUninstallKB929338$\spuninst\spuninst.exe"
Update for Windows XP (KB931836)-->"C:\WINDOWS\$NtUninstallKB931836$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
VPRINTOL-->MsiExec.exe /I{999D43F4-9709-4887-9B1A-83EBB15A8370}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows Media Player 9 Hotfix [See KB885492 for more information]-->C:\WINDOWS\$NtUninstallKB885492$\spuninst\spuninst.exe
Windows XP Creativity Fun Packs - Windows Media Player 9 Series-->MsiExec.exe /X{AE98861E-5D55-4787-9E18-6A054783D124}
Windows XP Hotfix - KB887742-->C:\WINDOWS\$NtUninstallKB887742$\spuninst\spuninst.exe
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WinMsgr-->MsiExec.exe /I{9BBA82B4-1E1C-4199-91F5-5184C6CE0A2E}
WinPatrol 2008-->C:\PROGRA~1\BILLPS~1\WINPAT~1\Setup.exe /remove /q0
WIRELESS-->MsiExec.exe /I{F9593CFB-D836-49BC-BFF1-0E669A411D9F}

======Security center information======

AV: F-Secure Anti-Virus for Workstations 7.11

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\WBEM;C:\Program Files\Common Files\Adaptec Shared\System;C:\Program Files\QuickTime\QTSystem\;C:\CPSI
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 9, GenuineIntel
"PROCESSOR_REVISION"=0209
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;"C:\WINDOWS\System32\QTJava.zip";C:\Program Files\Java\j2re1.4.1_02\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\j2re1.4.1_02\lib\ext\QTJava.zip
"FP_NO_HOST_CHECK"=NO

-----------------EOF-----------------
Odd dude
October 30, 2008, 1:36 PM UTC
Hi irenehaley, you did a good job!

I think this may be the root of your issues:
Total RAM: 254 MB (31% free)

Windows XP alone already consumes around half of that, and another half goes to your antivirus scanner. That leaves very few RAM to programs. They will then have to use the hard drive to store their temporary information on, which is slower than RAM.
Shortly said, your computer's speed might improve if you buy another stick of RAM.

Some leftovers to clean up, but apart from that the logs are looking good!

Do you have a flash/thumb drive?


Backup the registry
  1. Download ERUNT to your desktop from HERE
  2. Double-click on the file to install the program
  3. Uncheck the NTREGOPT desktop shortcut option
  4. Click No when you get the option to run ERUNT at Windows startup.
  5. During the installation, check Launch ERUNT
  6. Accept the defaults for running a backup
  7. ERUNT will then back up your registry


Modifying the registry
  • Copy/paste the contents of the code box below to notepad
  • Make sure that Word Wrap is turned off in notepad: click the Format menu and uncheck Word Wrap
  • Save the file to your desktop as "fix.reg" and please include the quotation marks!
  • Close notepad and make sure that all other windows are closed!

Windows Registry Editor Version 5.00



[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\New.net Startup]



[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Weather]



[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\webHancer Agent]



[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\webHancer Survey Companion]



[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f8e5ccf2-9461-11dd-841f-000bdbbaefac}]



[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WhenUSave]

Important:
  • Make sure there are NO blank lines before the first line of my code; otherwise the fix will fail
  • Make sure there IS one blank line at the end of the file
  • Make sure that you have copied all of the text!


Now double-click fix.reg, and when the computer prompts a registry merge choose Yes.

Please reboot and re-run RSIT. This time you won't get info.txt, that's okay.
irenehaley
October 30, 2008, 11:59 PM UTC
In answer to your question, yes, I have a thumb drive. I will also look into buying some more RAM. Is it hard to install yourself?

Here's my RSIT file:

Logfile of random's system information tool 1.04 (written by random/random)
Run by [removed] at 2008-10-30 18:39:47
Microsoft Windows XP Professional Service Pack 3
System drive C: has 19 GB (51%) free of 38 GB
Total RAM: 254 MB (11% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:40:58 PM, on 10/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\FSAUA\program\fsaua.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\Temp\RSIT.exe
C:\Program Files\trend micro\Maggie Haley.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093722692468
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189134330140
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://www.its.usd.edu/antivirus/nav-inst/reslife/webinst.cab
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6119 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll [2003-05-15 50376]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2007-09-13 2403392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll [2008-09-22 737776]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2007-09-13 2403392]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"WinPatrol"=C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe [2008-09-18 333120]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"F-Secure Manager"=C:\Program Files\F-Secure\Common\FSM32.EXE [2008-02-20 182936]
"F-Secure TNB"=C:\Program Files\F-Secure\FSGUI\TNBUtil.exe [2008-02-20 895584]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"AROReminder"=C:\Program Files\Advanced Registry Optimizer\aro.exe [2008-08-12 2084480]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe [2002-12-17 684032]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AROReminder]
C:\Program Files\Advanced Registry Optimizer\aro.exe [2008-08-12 2084480]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\WINDOWS\System32\igfxtray.exe [2003-04-07 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Mozilla Quick Launch]
C:\Program Files\Netscape\Netscape\Netscp.exe -turbo []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
C:\Program Files\MSN Messenger\msnmsgr.exe /background []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Registry Cleaner Scheduler]
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe [2004-08-14 90112]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-09-15 68856]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2007-09-13 180269]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe []

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
VPN Client.lnk - C:\WINDOWS\Installer\{14FCFE7C-AB86-428A-9D2E-BFB6F5A7AA6E}\Icon3E5562ED7.ico

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2003-04-07 315392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2008-09-05 241704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"notification packages"=
scecli
scecli
scecli
scecli

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\MSN Messenger\msnmsgr.exe"="C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:MSN Messenger 7.0"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe"="C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe:*:Enabled:EasyShare"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Internet Explorer\iexplore.exe"="C:\Program Files\Internet Explorer\iexplore.exe:*:Disabled:Internet Explorer"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\MSN Messenger\msnmsgr.exe"="C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:MSN Messenger 7.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2008-10-30 18:25:49 ----D---- C:\WINDOWS\ERDNT
2008-10-30 18:24:28 ----D---- C:\Program Files\ERUNT
2008-10-29 17:29:13 ----A---- C:\log.txt
2008-10-29 17:26:42 ----D---- C:\Program Files\trend micro
2008-10-29 17:26:36 ----D---- C:\rsit
2008-10-29 07:58:53 ----D---- C:\Documents and Settings\Maggie Haley\Application Data\Malwarebytes
2008-10-29 07:58:31 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-10-29 07:58:25 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-10-29 07:42:24 ----A---- C:\mbam-setup.exe
2008-10-24 03:02:14 ----HDC---- C:\WINDOWS\$NtUninstallKB958644$
2008-10-15 03:10:48 ----HDC---- C:\WINDOWS\$NtUninstallKB956803$
2008-10-15 03:10:29 ----HDC---- C:\WINDOWS\$NtUninstallKB956391$
2008-10-15 03:10:16 ----HDC---- C:\WINDOWS\$NtUninstallKB957095$
2008-10-15 03:09:55 ----HDC---- C:\WINDOWS\$NtUninstallKB954211$
2008-10-15 03:07:23 ----HDC---- C:\WINDOWS\$NtUninstallKB956841$
2008-10-15 03:02:18 ----HDC---- C:\WINDOWS\$NtUninstallKB956390$
2008-10-06 07:48:41 ----HDC---- C:\WINDOWS\$NtUninstallKB929399$
2008-10-06 07:47:56 ----HDC---- C:\WINDOWS\$NtUninstallKB939683$
2008-10-06 07:47:14 ----HDC---- C:\WINDOWS\$NtUninstallKB954154_WM11$
2008-10-06 07:46:48 ----HDC---- C:\WINDOWS\$NtUninstallKB936782_WMP11$
2008-10-04 15:35:27 ----N---- C:\WINDOWS\system32\spmsg.dll
2008-10-04 15:35:25 ----HDC---- C:\WINDOWS\$NtUninstallMSCompPackV1$
2008-10-04 15:34:38 ----D---- C:\Program Files\Windows Media Connect 2
2008-10-04 15:34:21 ----HDC---- C:\WINDOWS\$NtUninstallwmp11$
2008-10-04 15:32:23 ----HDC---- C:\WINDOWS\$NtUninstallWMFDist11$
2008-10-04 15:30:49 ----D---- C:\WINDOWS\system32\LogFiles
2008-10-04 15:30:35 ----HDC---- C:\WINDOWS\$NtUninstallWudf01000$

======List of files/folders modified in the last 1 months======

2008-10-30 18:40:42 ----AD---- C:\WINDOWS\Temp
2008-10-30 18:33:41 ----D---- C:\WINDOWS
2008-10-30 18:33:37 ----A---- C:\WINDOWS\ModemLog_Conexant SmartHSFi V92 56K DF PCI Modem.txt
2008-10-30 18:32:30 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-10-30 18:25:17 ----D---- C:\WINDOWS\Prefetch
2008-10-30 18:24:28 ----RAD---- C:\Program Files
2008-10-30 18:20:05 ----D---- C:\Temp
2008-10-29 17:18:48 ----SD---- C:\WINDOWS\Downloaded Program Files
2008-10-29 07:58:43 ----D---- C:\WINDOWS\system32\DRIVERS
2008-10-28 08:37:25 ----D---- C:\WINDOWS\system32\CatRoot2
2008-10-24 03:10:00 ----D---- C:\WINDOWS\SYSTEM32
2008-10-24 03:02:39 ----HD---- C:\WINDOWS\INF
2008-10-24 03:02:20 ----RSHDC---- C:\WINDOWS\system32\DLLCACHE
2008-10-24 03:00:59 ----HD---- C:\WINDOWS\$hf_mig$
2008-10-20 12:18:44 ----D---- C:\WINDOWS\system32\CatRoot
2008-10-15 11:34:24 ----A---- C:\WINDOWS\system32\netapi32.dll
2008-10-15 03:12:31 ----SHD---- C:\WINDOWS\Installer
2008-10-15 03:12:31 ----SHD---- C:\Config.Msi
2008-10-15 03:10:55 ----A---- C:\WINDOWS\imsins.BAK
2008-10-07 14:19:40 ----A---- C:\WINDOWS\system32\MRT.exe
2008-10-07 06:30:29 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-10-07 06:30:27 ----D---- C:\Documents and Settings\All Users\Application Data\F-Secure
2008-10-07 06:30:15 ----D---- C:\Program Files\F-Secure
2008-10-04 16:36:19 ----D---- C:\Program Files\Windows Media Player
2008-10-04 15:34:59 ----A---- C:\WINDOWS\WIN.INI
2008-10-04 15:34:33 ----D---- C:\WINDOWS\Help
2008-10-04 06:57:30 ----SD---- C:\WINDOWS\Tasks
2008-10-03 07:58:47 ----SD---- C:\Documents and Settings\Maggie Haley\Application Data\Microsoft

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Cdr4_xp;Cdr4_xp; C:\WINDOWS\system32\drivers\Cdr4_xp.sys [2002-12-17 61424]
R1 Cdralw2k;Cdralw2k; C:\WINDOWS\system32\drivers\Cdralw2k.sys [2002-12-17 23436]
R1 cdudf_xp;cdudf_xp; C:\WINDOWS\system32\drivers\cdudf_xp.sys [2002-12-17 241152]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 omci;OMCI WDM Device Driver; C:\WINDOWS\System32\DRIVERS\omci.sys [2002-11-08 17217]
R1 pwd_2k;pwd_2k; C:\WINDOWS\system32\drivers\pwd_2k.sys [2003-08-26 143834]
R1 UdfReadr_xp;UdfReadr_xp; C:\WINDOWS\system32\drivers\UdfReadr_xp.sys [2003-08-26 206464]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2002-09-03 12032]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.4.3.0; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2007-08-26 20747]
R2 CVPNDRVA;Cisco Systems Inc. IPSec Driver; \??\C:\WINDOWS\system32\Drivers\CVPNDRVA.sys []
R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\System32\DRIVERS\mdmxsdk.sys [2002-10-07 11027]
R3 {6080A529-897E-4629-A488-ABA0C29B635E};Intel(R) Graphics Platform (SoftBIOS) Driver; C:\WINDOWS\system32\drivers\ialmsbw.sys [2003-04-15 113504]
R3 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91};Intel(R) Graphics Chipset (KCH) Driver; C:\WINDOWS\system32\drivers\ialmkchw.sys [2003-04-15 78752]
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\WINDOWS\System32\DRIVERS\bcm4sbxp.sys [2003-05-23 43136]
R3 DNE;Deterministic Network Enhancer Miniport; C:\WINDOWS\system32\DRIVERS\dne2000.sys [2007-01-31 127376]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper; \??\C:\Program Files\F-Secure\Anti-Virus\minifilter\fsgk.sys []
R3 GEARAspiWDM;GEARAspiWDM; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2006-07-14 14448]
R3 HSF_DP;HSF_DP; C:\WINDOWS\System32\DRIVERS\HSF_DP.sys [2002-10-29 1175536]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\System32\DRIVERS\HSFHWBS2.sys [2002-10-29 170499]
R3 ialm;ialm; C:\WINDOWS\System32\DRIVERS\ialmnt5.sys [2003-04-15 90907]
R3 mmc_2K;mmc_2K; C:\WINDOWS\system32\drivers\mmc_2K.sys [2003-08-26 30630]
R3 pfc;Padus ASPI Shell; C:\WINDOWS\system32\drivers\pfc.sys [2001-10-16 13780]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2003-02-28 545024]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\System32\DRIVERS\HSF_CNXT.sys [2002-10-29 604240]
S1 P3;Intel PentiumIII Processor Driver; C:\WINDOWS\System32\DRIVERS\p3.sys [2008-04-13 42752]
S3 CVirtA;Cisco Systems VPN Adapter; C:\WINDOWS\system32\DRIVERS\CVirtA.sys [2007-01-18 5275]
S3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []
S3 dvd_2K;dvd_2K; C:\WINDOWS\system32\drivers\dvd_2K.sys [2003-08-26 25898]
S3 EL90XBC;3Com EtherLink XL 90XB/C Adapter Driver; C:\WINDOWS\System32\DRIVERS\el90xbc5.sys []
S3 i81x;i81x; C:\WINDOWS\System32\DRIVERS\i81xnt5.sys [2004-08-04 161020]
S3 iAimFP0;iAimFP0; C:\WINDOWS\System32\DRIVERS\wADV01nt.sys [2004-08-04 12415]
S3 iAimFP1;iAimFP1; C:\WINDOWS\System32\DRIVERS\wADV02NT.sys [2004-08-04 12127]
S3 iAimFP2;iAimFP2; C:\WINDOWS\System32\DRIVERS\wADV05NT.sys [2004-08-04 11775]
S3 iAimFP3;iAimFP3; C:\WINDOWS\System32\DRIVERS\wSiINTxx.sys [2004-08-04 12063]
S3 iAimFP4;iAimFP4; C:\WINDOWS\System32\DRIVERS\wVchNTxx.sys [2004-08-04 19455]
S3 iAimTV0;iAimTV0; C:\WINDOWS\System32\DRIVERS\wATV01nt.sys [2004-08-04 29311]
S3 iAimTV1;iAimTV1; C:\WINDOWS\System32\DRIVERS\wATV02NT.sys [2004-08-04 19551]
S3 iAimTV2;iAimTV2; C:\WINDOWS\System32\DRIVERS\wATV03nt.sys []
S3 iAimTV3;iAimTV3; C:\WINDOWS\System32\DRIVERS\wATV04nt.sys [2004-08-04 33599]
S3 iAimTV4;iAimTV4; C:\WINDOWS\System32\DRIVERS\wCh7xxNT.sys [2004-08-04 23615]
S3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2004-08-04 1897408]
S3 RT73;Belkin USB Network Adapter; C:\WINDOWS\system32\DRIVERS\rt73.sys [2005-08-03 232192]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 vsdatant;vsdatant; \??\C:\WINDOWS\system32\vsdatant.sys []
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\System32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 cbidf;cbidf; C:\WINDOWS\System32\DRIVERS\cbidf2k.sys [2002-09-03 13952]
S4 F-Secure Filter;F-Secure File System Filter; \??\C:\Program Files\F-Secure\Anti-Virus\Win2K\FSfilter.sys []
S4 F-Secure Recognizer;F-Secure File System Recognizer; \??\C:\Program Files\F-Secure\Anti-Virus\Win2K\FSrec.sys []
S4 IntelIde;IntelIde; C:\WINDOWS\System32\DRIVERS\intelide.sys [2008-04-13 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\viaagp.sys [2008-04-13 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Belkin Wireless USB Network Adapter Service;Belkin Wireless USB Network Adapter; C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe [2004-03-29 49152]
R2 CVPND;Cisco Systems, Inc. VPN Service; C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe [2007-07-16 1524512]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS; C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe [2008-02-20 47800]
R2 FSMA;F-Secure Management Agent; C:\Program Files\F-Secure\Common\FSMA32.EXE [2008-02-20 113304]
R2 LexBceS;LexBce Server; C:\WINDOWS\system32\LEXBCES.EXE [2003-05-02 303104]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe [2003-06-20 322120]
R2 RetroLauncher;Retrospect Launcher; C:\Program Files\Dantz\Retrospect\retrorun.exe [2001-10-02 40960]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R3 FSAUA;F-Secure Automatic Update Agent; C:\Program Files\F-Secure\FSAUA\program\fsaua.exe [2008-02-20 461408]
R3 F-Secure Network Request Broker;F-Secure Network Request Broker; C:\Program Files\F-Secure\Common\FNRB32.EXE [2008-02-20 162456]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-09-13 138168]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2006-09-12 451136]
S3 KodakCCS;Kodak Camera Connection Software; C:\WINDOWS\system32\drivers\KodakCCS.exe []
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

-----------------EOF-----------------
irenehaley
October 31, 2008, 11:45 AM UTC
Hey OD, thanks for all your hard work. Just wanted to let you know I'll be out of town until Saturday evening. I'll check when I get back to see if you've posted further instructions. Have a good weekend yourself.
Odd dude
October 31, 2008, 3:42 PM UTC
Thanks for the notification, Irene :) have a good weekend as well!
irenehaley
November 2, 2008, 1:26 AM UTC
I'm back, OD. Is there anything I need to do now - other than up my RAM?
Odd dude
November 2, 2008, 7:44 AM UTC
Hi Irene

The logs are looking a lot better but there are still a few small things to do. I'll have a next set of instructions ready soon :)
Odd dude
November 4, 2008, 5:53 AM UTC
Hi Irene

Your flash drive may be infected. As a precautionary measure, I would like to disinfect it - the procedure won't harm the data already on it in any way :)
Regarding your question about RAM: I'm no tech expert, but as far as I know all you need to do is open the case (be sure to be grounded!) and stick the RAM in the right slot. You may want to ask the store where you will be buying it for more information regarding this.

The logs are now looking a lot better :)
How's the computer running?

By the way, is there only one user account on this computer? If there are more, please give me a RSIT log from each.

Flash_Disinfector
Download Flash_Disinfector by sUBs.
  • Disconnect from the internet and disable all antivirus/antimalware programs. That ensures they won't interfere.
  • Run Flash_Disinfector. When asked, plug in the flash drive.
  • Your desktop will disappear as the program starts cleaning the flash drives.
  • When done, a message box will appear. Click OK
  • If your desktop does not come up, press Ctrl + Shift + Esc to bring up Task Manager. Click File :arrow: New task (Run...) and enter:
    explorer
  • Then click OK and your desktop will appear.