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Scratching my head, can't find Malware in my PC

10 min read

This thread's last reply is from December 23, 2008, 5:39 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

spankyjo54
December 6, 2008, 7:15 AM UTC
I can't explain how I got the thing I just know I have looked for it till I am blue in the face. All directions other people on the net were advised to do certain things and though it worked for them, it didn't work for me. This think is hiding in my PC big time. Its the "Winweb Security" Trojan. I am getting so sick of pop ups from this thing telling me I have this or that dangerous virus, trojan, etc. and I know I don't I thought maybe you could help me find it if I send in a list of the log from my 'Hijack this". I mean, I will try anything at this point. I just formatted and reloaded XP so I have no clue where this thing came from. Maybe you can help. Log below. :?
[color=#0040FF]
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:52:44 PM, on 12/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\All Users.WINDOWS\Application Data\2140065693\128525547.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Quicken\bagent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Cloudmark\SpamNet\OE\snoe.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Hijack This\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: BHOws Object - {D5DF7C9D-6069-4552-8B0C-D02A912FC889} - ws.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Firefox] "C:\Program Files\Mozilla Firefox\firefox.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [128525547] "C:\Documents and Settings\All Users.WINDOWS\Application Data\2140065693\128525547.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Cloudmark Desktop for Outlook Express.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1227905199279
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1227920209140
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe

--
End of file - 6510 bytes
Thanks, Spankyjo54
chryssi2001
December 17, 2008, 6:01 PM UTC
Hello spankyjo54,

I will be assisting you with your malware issues.
  • Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you!
  • Please bookmark or favourite this page. In case you need it as reference or etc.

----------------------------------------------
LIST OF PROGRAMS USING HIJACKTHIS
  • Open HijackThis.
  • Click on Open the Misc Tools section.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please copy and paste the contents of this log in your next reply.

See in this link details.
http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg
----------------------------------------------
RENAME HIJACKTHIS

Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to:
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Right-click on HijackThis.exe & select Rename to scanner.exe and post back a new Hijackthis log.
----------------------------------------------
Post back:
Programs list.
A new HijackThis log.
spankyjo54
December 18, 2008, 6:46 AM UTC
I have been away from home for several days and sorry about the delay. I did get rid of the Winweb Security pest but could be it left me a few surprises for later, who knows, so I will do as you requested anyway. Here is the first list using Hijack this:

2FlyerPro
A1Click Ultra PC Cleaner 1.01 (Trial Version)
Ace Pro Screensaver Creator
Adobe Reader 8.1.3
Advanced ZIP Password Recovery
AM-DeadLink 2.8.1
AnswerWorks 5.0 English Runtime
ArcSoft PhotoImpression
ArcSoft VideoImpression 1.6
Atlantis
Batch Photo Watermark 1.01
Big Fish Games Client
Big Kahuna Reef
Bricks of Atlantis
Canon MP Navigator EX 1.0
Canon MP470 series
Canon MP470 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CDDRV_Installer
Cloudmark Desktop for Microsoft Outlook Express
Compatibility Pack for the 2007 Office system
Cubis Gold 2
Digimax Master
FairStars CD Ripper 1.10
FastStone Capture 6.3
FastStone Image Viewer 3.6
FastStone MaxView 2.3
FastStone Photo Resizer 2.7
G-Force
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
GT Ripple
Hidden Expedition: Titanic
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
Java(TM) 6 Update 11
Jewel Craft
Jewel Quest
KhalInstallWrapper
Logitech Desktop Messenger
Logitech Registration
Logitech SetPoint
LogonStudio
Luxor 2
Magic Vines™
Malwarebytes' Anti-Malware
MediaFACE II
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 97 Animated Cursors
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.1)
MSXML 4.0 SP2 (KB954430)
MultiStage Recovery 3.6
Mummy Maze Deluxe 1.1
NTI Backup NOW! 3
NTI CD-Maker Gold
NTI DriveBackup! 3
Picasa 2
PIXMA Extended Survey Program
PowerArchiver 2009
Quicken 2009
RealPlayer
RegVac Registry Cleaner 5.01 (Trial Version)
Samsung USB Driver
ScanSoft OmniPage SE 4
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Sqirlz Water Reflections
Terragen
TomTom HOME
uMark Professional
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
VGA USB Camera
VIA Rhine-Family Fast-Ethernet Adapter
Windows Defender
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3
WinRAR archiver
Zuma Deluxe


I am not sure if I did the renaming of Hijack this right or not but did as instructed but I did not have a Hijackthis.exe in that folder, but saw the icon to open the program and changed its name and got another list for you below: Some how, I don't think I did it right, HUMMMM?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:29:45 PM, on 12/17/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\GTDesktop\Plugins\GTRipple.exe
C:\Program Files\Cloudmark\SpamNet\OE\snoe.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Hijack This\scanner.exe.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Firefox] "C:\Program Files\Mozilla Firefox\firefox.exe"
O4 - HKLM\..\Run: [SBAMTray] C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Program Files\Bootskins_free.exe\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [GTRipple] C:\Program Files\GTDesktop\Plugins\GTRipple.exe
O4 - Global Startup: Cloudmark Desktop for Outlook Express.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1227905199279
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1227920209140
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: VIPRE Antivirus + Antispyware (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe

--
End of file - 5851 bytes
chryssi2001
December 18, 2008, 7:48 AM UTC
Hello spanyjo54,

I am not sure if I did the renaming of Hijack this right or not but did as instructed but I did not have a Hijackthis.exe in that folder, but saw the icon to open the program and changed its name and got another list for you below: Some how, I don't think I did it right, HUMMMM?

Yes you did it fine. :)

Is your Antivirus+Antispyware from Sunbelt Software active or has it expired? Is it a paid version?

Do you use IE or Firefox to browse the internet?
Were your browsers closed when you run HijackThis?
----------------------------------------------
Upload a File to Jotti
Please visit http://virusscan.jotti.org/

Copy/paste this file and path into the white box at the top:
C:\Program Files\Mozilla Firefox\firefox.exe

Press Submit - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.
----------------------------------------------
Post back:
Jotti results, and answer my questions please.
spankyjo54
December 18, 2008, 11:52 PM UTC
I do have a legal registration for Viper, I just bought it. I am not sure if my browser was closed or not when I scanned, I think it was.
I also use Firefox in stead of IE, I had to much trouble with IE recognizing my e-mail address a valid.
Firefox usually had no problem with it.
I looked on the site of Jotti but I am not sure what file you are wanting me to scan. Please advise. Thanks. :cyclopsani: :D
chryssi2001
December 19, 2008, 7:03 AM UTC
Hello spankyjo54,

The file in the quote box please. Just follow my instructions below:
--------------------------------------
Upload a File to Jotti
Please visit http://virusscan.jotti.org/

Copy/paste this file and path into the white box at the top:
C:\Program Files\Mozilla Firefox\firefox.exe

Press Submit - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.
NonSuch
December 23, 2008, 5:39 PM UTC
lack of response,