I WANT TO COMPLETELY REMOVE VONGO !!!!!!!!!!!!!!!!!!!!!!!!!!

my laptop has VONGO.
i want to completely remove Vongo from this computer...forever!!!
i have tried to get HP to do it...they say they will...then send it back...its not removed...and then i keep sending it back over and over..and it never gets removed.

so, what can i do?

i wonder if i can install a clean basic version of windows xp on this laptop and eliminate the vongo and everything else?

is there a way to wipe the recovery thing in this laptop...(the f-11 function)..and replace the f-11 function with a clean basic version of windows xp also??? or is it something built in that cannot be changed. if i can..how should i do this?

ok, so..if installing windows xp pro basic is not going to help...or isnt necessary, what do i do? i download a HIJACKTHIS program. but i am afraid to use it.

so any help i appreciate it! i want this vongo thing gone forever!!!!! and i have tried all of the "workarounds"....and stuff that is found all over the net. but none of them really work.
my laptop is nice...i just dont want a trace of any kind of vongo or malware junk whatever!

my computer is:

COMPAQ V3000 presario
windows xp pro 2002
service pack 2

intel core 2cpu
t5600 @183ghz
897mhz 0.99gb ram
physical address extension

please..please help me!!!

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