znago..hotbar....and seekmo infections

hi i am kazzas brother and ive tried everything i know to remove these infections but nothing gets it off her system....i scanned it with super anti spyware and malwarebytes.......when the scnas finish it deletes the infections but on reboot they come back....im not sure if they can be deleted or not....i know they are not a very high risk classed as adware but i wouldnt want them on my system.......is there anything we can do to get rid or we may be forced to go back to windows xp....thx kevin

I can see that you have started multiple topics, all of which have been closed due to the fact that you have not followed the required steps for correctly posting your log in order to receive assistance.

In order for us to help you it is necessary that you provide us with a HijackThis log. A HijackThis log, as well as other logs that may be requested, provide us with a guideline for removing whatever malware is infecting your system. We cannot proceed without such logs for guidance. After posting your log, it's important that you do not "bump" it by replying to your own topic prior to receiving a response from a helper. Do not start additional topics. If you do not receive a response within 72 hours, then you can start a topic in the 72 hour bump room, providing only a brief explanation and a link to your topic. Do not include a HijackThis log in your topic in the 72 hour bump room.

Please carefully follow the instructions at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<