Virtumonde and Smitfraud-C infection, maybe more

I was on the gaming forum "Thottbot" when McAfee reported fixing a trojan. Simultaneously, pop-ups appeared asking whether I wanted to 'download virus protection 2009 NOW'. The pop-ups were not marked as McAfee, so I did not click ok; however, I did click on the x to exit, and on the 'No' button offered. Yes, I know better than this. I restarted and kicked off a McAfee scan. Here comes the really stupid part: while the McAfee scan was running, Spybot popped up to say a value had been deleted from my registry, allow or deny--I allowed (duh) believing that it was a good change done by McAfee. Well, then I started getting new and horrible desktop icons, and found that my internet searches were being re-directed, plus constant pop-ups.

Following the instructions of a more knowledgeable person than myself, I booted up in safe mode, went to Internet Options and deleted all browsing history, cookies, offline content, etc. I went through the Temporary Internet Folder/Content.IE5 folders and deleted all the contents of those, except for the .ini and the thumbs.db in each. I also deleted cookies where I found them (i.e., 'sextracker'...).

Currently I cannot run a McAfee scan in either safe or regular mode; about 40% through, I get a restart message: 'Windows must now reboot becauCOM Server Process Launcher Service terminated unexpectedly' and 'this shutdown was initiated by NT AUTHORITY/SYSTEM'; also 'Generic Host Process for Win32 Services has encountered aproblem and needs to close' (error signature: szAppName svchost.exe szApppVer:5.1.200.5512 szModName: unknown szModVer: 0.0.0.0 offset: 016f101c).

Sometimes I cannot open in safe mode at all, it hangs at or just before the dialog box asking whether I really want to work in safe mode or do a systems restore.

I went to ...System Tools/System Restore, and found "there are no restore points available", and that I can't navigate to a different month.

The infected machine cannot function on line (I'm writing this from my laptop): Internet Explorer opens to my homepage (which is Google), but when I try to go to another site, I get the 'web page cannot open' message.

Spybot finds the following items over and over, and says "fixed" when I push the button, but they're still there (apparently) on the next scan: Smitfraud-C; Microsoft.WindowsSecurityCenter_disabled; Virtumonde; and Virtumonde.generic.

Logfile of HijackThis v1.99.1
Scan saved at 5:44:31 PM, on 1/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe
C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\SBC LightSpeed Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\winlogon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC LightSpeed Self Support Tool\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.antimalwareguard.com
O15 - Trusted Zone: *.gomyhit.com
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: *.antimalwareguard.com (HKLM)
O15 - Trusted Zone: *.gomyhit.com (HKLM)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1147554164234
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147615555640
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: ssemde.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



Thank you!

_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant.
Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear.
So lets do this to the end!

• Save and quit any work your doing before beginning the fix.
• All hijackthis logs I ask for should be done in normal mode ( not safe mode)
• These logs should be done last after you have followed my instructions in the previous post.
• DO NOT be installing new programs while you run Hijackthis.
• If I do not hear from you in 5 days from my last post this topic will be closed.

Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!





______________________________
Open HJT

this time click on
Misc tools section

then:
Open uninstall Manager
click on save list.
Post that for me.






______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
O15 - Trusted Zone: *.antimalwareguard.com
O15 - Trusted Zone: *.gomyhit.com
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: *.antimalwareguard.com (HKLM)
O15 - Trusted Zone: *.gomyhit.com (HKLM)
O20 - AppInit_DLLs: ssemde.dll




__________________________________________

Download and Run ComboFix
Please visit this webpage for download links, and instructions for running the tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. For information on how to disable your anti virus program please see this:
http://www.bleepingcomputer.com/forums/topic114351.html

When it's done it shall produce a log for you.
POST that for me.




_________________________
In your next reply I would like to see:

• A new HJT log
• The report from ComboFix
  
  

Close that.

"Bob4" wrote:_________________________________

If you have any questions about any advice given here please STOP and ask!

_____________________________
Open HJT

this time click on
Misc tools section

then:
Open uninstall Manager
click on save list.
Post that for me.

Followed the instructions above, and clicked on [Save List...] It did not give me any options about where to save, instead HJT closed--so I do not have this list for you yet.

Please tell me where to look for it in my files, and what it will look like when I find it.

"Bob4" wrote:______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
O15 - Trusted Zone: *.antimalwareguard.com
O15 - Trusted Zone: *.gomyhit.com
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: *.antimalwareguard.com (HKLM)
O15 - Trusted Zone: *.gomyhit.com (HKLM)
O20 - AppInit_DLLs: ssemde.dll

I found all but the last one; checked each box; and clicked Fix Checked. The log is appended below.

"Bob4" wrote:__________________________________________

Download and Run ComboFix
Please visit this webpage for download links, and instructions for running the tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. For information on how to disable your anti virus program please see this:
http://www.bleepingcomputer.com/forums/topic114351.html

When it's done it shall produce a log for you.
POST that for me.

I disabled McAfee and started the run process. It asked me whether I wanted to install the "Windows Recovery Console" and that I had to have a connection to the internet to do so.

I don't know the answer to this question, so I halted the install.

Please tell me whether I should say Yes or No; if Yes, isn't it risky to connect to the internet with McAfee disabled?

"Bob4" wrote:

_________________________
In your next reply I would like to see:

• A new HJT log
• The report from ComboFix

Close that.

Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 15:57, on 2009-01-08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe
C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\SBC LightSpeed Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC LightSpeed Self Support Tool\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1147554164234
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147615555640
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



Thanks -- looking forward to your response

When you click on save list it should prompt you where to save it. Ususally by default ity's MY documents. If it doesn't work don't worry about that now.


Yes instal the recovery console. read from the directions to install the recovery console on the page where you downloaded the file.

Here is the combofix log:

ComboFix 09-01-08.01 - Susan Carson 2009-01-08 17:32:16.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.608 [GMT -6:00]
Running from: C:\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *disabled*
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\a3kebook.ini
c:\windows\akebook.ini
c:\windows\ANS2000.INI
c:\windows\system32\bszip.dll
c:\windows\system32\buxtmymj.ini
c:\windows\system32\drivers\seneka.sys
c:\windows\system32\geBsrSkK.dll
c:\windows\system32\hgGxxyYR.dll
c:\windows\system32\KkSrsBeg.ini
c:\windows\system32\KkSrsBeg.ini2
c:\windows\system32\knffbgby.dll
c:\windows\system32\msiconf.exe
c:\windows\system32\rcwlrved.dll
c:\windows\system32\rfdqgasr.dll
c:\windows\system32\rsagqdfr.ini
c:\windows\system32\seneka.dat
c:\windows\system32\senekadf.dat
c:\windows\system32\senekalog.dat
c:\windows\system32\tatbmpiu.ini
c:\windows\system32\tjvvfaxc.ini
c:\windows\system32\uipmbtat.dll
c:\windows\system32\wsrtxtiu.dll

----- BITS: Possible infected sites -----

hxxp://childhe.com
.
((((((((((((((((((((((((( Files Created from 2008-12-08 to 2009-01-08 )))))))))))))))))))))))))))))))
.

2009-01-08 17:12 . 2009-01-08 15:34 2,913,557 -ra------ C:\ComboFix.exe
2009-01-08 17:07 . 2009-01-08 17:07 275 --a------ C:\Shortcut to ComboFix.exe.lnk
2009-01-08 17:06 . 2009-01-08 17:06 73,216 --a------ c:\windows\system32\ffkuz.dll
2009-01-03 15:26 . 2009-01-03 15:26 82,944 --a------ c:\windows\system32\bgl.exe
2009-01-03 15:06 . 2009-01-03 15:06 72,192 --a------ c:\windows\system32\khfCtqpQ.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-08 23:06 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-08 22:57 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-12-30 00:07 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2008-12-16 22:18 --------- d-----w c:\program files\World of Warcraft
2008-12-13 09:18 --------- d-----w c:\program files\McAfee
2008-12-07 18:39 --------- d-----w c:\documents and settings\All Users\Application Data\McAfee
2008-12-07 18:38 --------- d-----w c:\documents and settings\All Users\Application Data\SiteAdvisor
2008-12-07 18:34 --------- d-----w c:\program files\Common Files\McAfee
2008-12-07 18:33 --------- d-----w c:\program files\McAfee.com
2008-12-05 04:18 --------- d-----w c:\documents and settings\Susan Carson\Application Data\Ventrilo
2008-12-05 04:17 --------- d-----w c:\program files\Ventrilo
2008-12-05 04:16 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2008-11-08 17:16 --------- d-----w c:\program files\TeaTimer (Spybot - Search & Destroy)
2008-11-08 17:16 --------- d-----w c:\program files\SDHelper (Spybot - Search & Destroy)
2008-11-08 17:16 --------- d-----w c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2008-11-08 17:16 --------- d-----w c:\program files\File Scanner Library (Spybot - Search & Destroy)
2008-11-01 23:57 96,144 -c----w c:\documents and settings\Susan Carson\Application Data\GDIPFONTCACHEV1.DAT
2007-07-18 22:47 3,655,608 -c--a-w c:\program files\FLV PlayerRCATSetup.exe
2007-07-18 22:47 25,990,432 -c--a-w c:\program files\FLV PlayerRCSetup.exe
2007-03-09 07:12 27,648 -csha-w c:\windows\system32\AVSredirect.dll
2008-03-28 14:10 88 -csh--r c:\windows\system32\CDCA3B264D.sys
2008-03-28 14:10 3,350 -csha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352]
"Yahoo! Pager"="c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" [2007-03-01 4670968]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 32881]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-05-12 98304]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-12-13 58992]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"DMXLauncher"="c:\program files\Sonic\Product\Media Experience\DMXLauncher.exe" [2007-04-02 113400]
"Motive SmartBridge"="c:\progra~1\SBCLIG~1\SMARTB~1\MotiveSB.exe" [2003-12-10 380928]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-01-29 185896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-12-07 1537696]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2008-07-11 641208]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2008-06-13 1176808]

c:\documents and settings\Susan Carson\Start Menu\Programs\Startup\
WordWeb.lnk - c:\program files\WordWeb\wweb32.exe [2006-05-21 19968]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]
SBC Self Support Tool.lnk - c:\program files\SBC LightSpeed Self Support Tool\bin\matcli.exe [2007-06-25 217088]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2008-10-10 122880]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=hgyxty.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.iac2"= c:\progra~1\REPLAY~1\iac25_32.ax
"VIDC.ACDV"= ACDV.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 c:\windows\system32\geBsrSkK

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\SmartFTP Client 2.0\\SmartFTP.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2008-12-07 206096]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
\Shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{fbffa9f5-f55a-11dc-8550-00167636b531}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-01-05 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2008-12-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-07-09 18:10]

2009-01-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-07-09 18:10]

2009-01-08 c:\windows\Tasks\wxgtwxtu.job
- c:\windows\system32\rundll32.exe [2008-04-13 18:12]
.
- - - - ORPHANS REMOVED - - - -

BHO-{06519957-5144-4C04-9C41-1682431D814F} - (no file)
BHO-{611F1891-590C-40BF-B717-C277DA7BC638} - (no file)
BHO-{6E54FA30-6AE7-401A-9B83-809AC619B4BB} - (no file)
BHO-{7AB3B58E-3E74-4CD0-9AA6-8CAFDCAEDCF3} - (no file)
BHO-{C1968EC9-B85B-4F7D-A615-F952384217E0} - c:\windows\system32\geBsrSkK.dll
HKCU-Run-Uniblue RegistryBooster 2009 - c:\program files\Uniblue\RegistryBooster\RegistryBooster.exe
HKU-Default-Run-msiexec.exe - msiconf.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: &WordWeb... - c:\windows\wweb32.dll/lookup.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
Trusted Zone: *.internet
Trusted Zone: *.mcafee.com

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-08 17:46:08
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\windows\system32\gearsec.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\program files\Common Files\McAfee\MNA\McNASvc.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\program files\McAfee\MSK\msksrver.exe
c:\program files\Norton Ghost\CfgWiz.exe
c:\program files\SBC LightSpeed Self Support Tool\bin\mpbtn.exe
c:\windows\system32\wscntfy.exe
c:\program files\McAfee\MPF\MpfSrv.exe
.
**************************************************************************
.
Completion time: 2009-01-08 17:51:01 - machine was rebooted [Susan Carson]
ComboFix-quarantined-files.txt 2009-01-08 23:50:46

Pre-Run: 48,825,614,336 bytes free
Post-Run: 48,742,117,376 bytes free

198 --- E O F --- 2008-12-19 09:02:20


Thanks for the attention -- let me know what to do next

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

If you need help on disabling your anitvirus visit this link.
http://www.bleepingcomputer.com/forums/topic114351.html

2. Open notepad and copy/paste the text in the quotebox below into it:

File::
c:\windows\system32\ffkuz.dll
c:\windows\system32\khfCtqpQ.dll
c:\windows\system32\bgl.exe


Registry::
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00

Save this as "CFScript.txt", and as Type: All Files (*.*) in the same location as ComboFix.exe


3. Close any open browsers.




Refering to the picture above, drag CFScript into ComboFix.exe

NOTE: This script was done for this user specifically.
DO NOT ATTEMPT TO USE IT IF YOU ARE NOT THIS USER
YOU WILL HURT THE WORKINGS OF YOUR COMPUTER !!.


When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.




___________________________
Download and install CCleaner from here


If you use either the Firefox/ Mozilla browsers, the box to uncheck for Cookies (using ccleaner) is on the Applications tab, under Firefox/Mozilla.

• Set Cookie Retention.
  Click on the Options block on the left, then choose Cookies.
  Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
  
• Reset Temp File Removal for Regular Use.
  Click on the Options block on the left. Select the Advanced button.
  Check "Only delete files in Windows Temp folders older than 48 hours".
  
  Now run the program by clicking on Run Cleaner
  
  ( Do not use the Registry function to clean anything with this program. Having anything auto clean your regisrty is risky).

________________________________
Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please post the contents of that log.
  
  If you accidently close it you may find it here.
  Start -> All Programs -> Malwarebytes' Anti-Malware -> Logs
  
  
  
  _____________________________
  Submit a file to Jotti
  Please go here : http://virusscan.jotti.org/
  On top of the page there is a field to add the filepath, copy and paste this filepath in there.
  If theres is more than one file to scan, insert them 1 at a time.
  
  
  c:\windows\system32\CDCA3B264D.sys
  
  
  Then hit Submit
  The scan will take a while before the result comes up so please be patient.
  Then copy the result and post it here in this thread.
  
  You may recieve a message stating "
  "The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file"
  
  Just let me know if that is what you saw.
  
  If Jotti's service load is too high, you can use the following scanner instead:
  http://www.virustotal.com/xhtml/index_en.html
  
  
  _________________________
  In your next reply I would like to see:
  • A new HJT log
  • The report from ComboFix
  • The report from Malwarebytes anti Malware
  • The report from Jottis/Virus total

New HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:45:55 PM, on 1/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe
C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\SBC LightSpeed Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC LightSpeed Self Support Tool\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1147554164234
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147615555640
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: hgyxty.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


ComboFix:

ComboFix 09-01-08.01 - Susan Carson 2009-01-08 19:12:26.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.591 [GMT -6:00]
Running from: C:\ComboFix.exe
Command switches used :: c:\documents and settings\Susan Carson\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *disabled*
* Created a new restore point

FILE ::
c:\windows\system32\bgl.exe
c:\windows\system32\ffkuz.dll
c:\windows\system32\khfCtqpQ.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\bgl.exe
c:\windows\system32\ffkuz.dll
c:\windows\system32\khfCtqpQ.dll

----- BITS: Possible infected sites -----

hxxp://childhe.com
.
((((((((((((((((((((((((( Files Created from 2008-12-09 to 2009-01-09 )))))))))))))))))))))))))))))))
.

2009-01-08 17:12 . 2009-01-08 15:34 2,913,557 -ra------ C:\ComboFix.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-08 23:06 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-08 22:57 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-12-30 00:07 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2008-12-16 22:18 --------- d-----w c:\program files\World of Warcraft
2008-12-13 09:18 --------- d-----w c:\program files\McAfee
2008-12-13 06:40 3,593,216 ------w c:\windows\system32\dllcache\mshtml.dll
2008-12-07 18:39 --------- d-----w c:\documents and settings\All Users\Application Data\McAfee
2008-12-07 18:38 --------- d-----w c:\documents and settings\All Users\Application Data\SiteAdvisor
2008-12-07 18:34 --------- d-----w c:\program files\Common Files\McAfee
2008-12-07 18:33 --------- d-----w c:\program files\McAfee.com
2008-12-05 04:18 --------- d-----w c:\documents and settings\Susan Carson\Application Data\Ventrilo
2008-12-05 04:17 --------- d-----w c:\program files\Ventrilo
2008-12-05 04:16 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2008-11-01 23:57 96,144 -c----w c:\documents and settings\Susan Carson\Application Data\GDIPFONTCACHEV1.DAT
2008-10-24 11:21 455,296 ------w c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-23 12:36 286,720 ------w c:\windows\system32\dllcache\gdi32.dll
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-16 20:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 20:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-16 13:11 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 13:11 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 16:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll
2008-10-15 07:06 633,632 ------w c:\windows\system32\dllcache\iexplore.exe
2008-10-15 07:04 161,792 ----a-w c:\windows\system32\dllcache\ieakui.dll
2007-07-18 22:47 3,655,608 -c--a-w c:\program files\FLV PlayerRCATSetup.exe
2007-07-18 22:47 25,990,432 -c--a-w c:\program files\FLV PlayerRCSetup.exe
2007-03-09 07:12 27,648 -csha-w c:\windows\system32\AVSredirect.dll
2008-03-28 14:10 88 -csh--r c:\windows\system32\CDCA3B264D.sys
2008-03-28 14:10 3,350 -csha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( snapshot@2009-01-08_17.49.31.17 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-01-08 23:05:16 32,768 -c--a-w c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2009-01-09 00:00:03 32,768 -c--a-w c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2009-01-08 23:05:16 32,768 -c--a-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-01-09 00:00:03 32,768 -c--a-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-01-09 00:00:09 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008122920090105\index.dat
+ 2009-01-09 00:00:09 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012009010820090109\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352]
"Yahoo! Pager"="c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" [2007-03-01 4670968]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 32881]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-05-12 98304]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-12-13 58992]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"DMXLauncher"="c:\program files\Sonic\Product\Media Experience\DMXLauncher.exe" [2007-04-02 113400]
"Motive SmartBridge"="c:\progra~1\SBCLIG~1\SMARTB~1\MotiveSB.exe" [2003-12-10 380928]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-01-29 185896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-12-07 1537696]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2008-07-11 641208]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2008-06-13 1176808]

c:\documents and settings\Susan Carson\Start Menu\Programs\Startup\
WordWeb.lnk - c:\program files\WordWeb\wweb32.exe [2006-05-21 19968]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]
SBC Self Support Tool.lnk - c:\program files\SBC LightSpeed Self Support Tool\bin\matcli.exe [2007-06-25 217088]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2008-10-10 122880]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=hgyxty.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.iac2"= c:\progra~1\REPLAY~1\iac25_32.ax
"VIDC.ACDV"= ACDV.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\SmartFTP Client 2.0\\SmartFTP.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2008-12-07 206096]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBACKMONITOR

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
\Shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{fbffa9f5-f55a-11dc-8550-00167636b531}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-01-09 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2008-12-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-07-09 18:10]

2009-01-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-07-09 18:10]

2009-01-09 c:\windows\Tasks\wxgtwxtu.job
- c:\windows\system32\rundll32.exe [2008-04-13 18:12]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: &WordWeb... - c:\windows\wweb32.dll/lookup.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
Trusted Zone: *.internet
Trusted Zone: *.mcafee.com

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-08 19:14:23
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


**************************************************************************
.
Completion time: 2009-01-08 19:17:51
ComboFix-quarantined-files.txt 2009-01-09 01:16:33

Pre-Run: 48,660,668,416 bytes free
Post-Run: 48,648,155,136 bytes free

184 --- E O F --- 2008-12-19 09:02:20


MalwareBytes:

Malwarebytes' Anti-Malware 1.32
Database version: 1632
Windows 5.1.2600 Service Pack 3

1/8/2009 9:22:41 PM
mbam-log-2009-01-08 (21-22-41).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 217605
Time elapsed: 1 hour(s), 36 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 29

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\rcwlrved.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\bgl.exe.vir (Trojan.akeAlert) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\geBsrSkK.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\hgGxxyYR.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\khfCtqpQ.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\knffbgby.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\msiconf.exe.vir (Trojan.akeAlert) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\senekacxiwemrm.dll.vir (Trojan.Seneka) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\uipmbtat.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\wsrtxtiu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\seneka.sys.vir (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\senekavmixbnar.sys.vir (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067153.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067155.dll (Trojan.Seneka) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067164.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067172.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067174.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067183.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067238.exe (Trojan.akeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067239.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067241.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067242.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067243.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067244.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067247.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067248.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0067185.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP806\A0067369.exe (Trojan.akeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP806\A0067371.dll (Trojan.Vundo) -> Quarantined and deleted successfully.


Jotti results -- if this is not what you wanted, then please tell me more about what it should look like

Service load: 0% 100%

File: CDCA3B264D.sys
Status: OK
MD5: b068161fc060a26bb594f07426a800d8
Packers detected: -

Scanner results
Scan taken on 09 Jan 2009 03:31:29 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
G DATA Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

Last file scanned at least one scanner reported something about: TibiaCam_8.40.rar (MD5: d5e1bf6bfca20909fe9eadbfc3a8cbfd, size: 849417 bytes), detected by:

Scanner Malware name
A-Squared Trojan-Spy.Win32.Ardamax!IK
AntiVir ADSPY/Dropper.Ardamax.Gen
ArcaVir Worm.Sytro.T
Avast Win32:Agent-LWO
AVG Antivirus PSW.Generic6.WIW
BitDefender Application.Keylog.Ardamax.DLT
ClamAV Trojan.Ardamax-305
CPsecure Troj.Spy.W32.Ardamax.T
Dr.Web Trojan.MulDrop.20008
F-Prot Antivirus W32/Trojan2.CJYV
F-Secure Anti-Virus Trojan-Spy.Win32.Ardamax.t
G DATA Win32:Agent-LWO
Ikarus Trojan-Spy.Win32.Ardamax.t
Kaspersky Anti-Virus Trojan-Spy.Win32.Ardamax.t
NOD32 X
Norman Virus Control X
Panda Antivirus X
Sophos Antivirus X
VirusBuster X
VBA32 Trojan-Spy.Win32.Ardamax.t


You are free to (mis)interpret these automated, flawed statistics at your own discretion. For antivirus comparisons, visit AV comparatives


Thanks ...

______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked



O20 - AppInit_DLLs: hgyxty.dll

Close that.




_______________

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

• Double-click on JavaRa.exe to start the program.
• From the drop-down menu, choose English and click on Select.
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
• A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 11.



__________________
open CCleaner
click on tools
highlight uninstall

down on the bottom click save to text file.
Save it to your desktop and post
the contents
of that log for me.





_________________________
In your next reply I would like to see:

• A new HJT log
• The report from CCleaner Uninstal list.
• How do things seem to be running ?
  
  

When I removed '020 - Appinit_DLLs: hgyxty.dll' I got the following error message:

An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O20 - AppInit_DLLs: hgyxty.dll)
Error #5 - Invalid procedure call or argument

Please email me at [removed], reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 7.0.5730.13
HijackThis version: 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.


I continued the scan and here is the log:

HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:26:55 AM, on 1/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe
C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\SBC LightSpeed Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC LightSpeed Self Support Tool\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1147554164234
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147615555640
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


CCleaner install.txt:

Adobe Flash Player 10 ActiveX
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
AT&T Yahoo! Applications
CCleaner (remove only)
Corel Photo Album 6
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Digital Content Portal
FastStone Image Viewer 3.6
FLV Player
Google Earth
High Definition Audio Driver Package - KB835221
Hijackthis 1.99.1
HijackThis 1.99.1
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Ipswitch WS_FTP Pro
Java(TM) 6 Update 11
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Lizardtech Express View Browser Plug-in
Macromedia Flash Player
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office XP Professional
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Move Networks Media Player for Internet Explorer
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
Netflix Movie Viewer
Norton Ghost 10.0
Paint.NET v3.35
Peter's Flexible RenAmiNg Kit (PFrank) 2.23
Qualxserve Service Agreement
QuickBooks Simple Start Special Edition
QuickPhase Pro 3.3.3
QuickTime
RealPlayer
Replay Converter 2.8
Replay Media Catcher
Rhapsody Player Engine
RoadRunner
Roxio DLA
Roxio Media Experience
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
SBC Self Support Tool
SmartFTP Client 2.0
SmartFTP Client 2.0 Setup Files (remove only)
Ventrilo Client
Viewpoint Media Player
WebCyberCoach 3.2 Dell
Windows Backup Utility
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinZip
WordPerfect Office 12
WordWeb
World of Warcraft



So far, so good -- this is coming to you from the *formerly* (I hope) infected machine...

Edited to add: the regularly-scheduled McAfee scan wants to run--should I allow it?


Thanks

Great news !

Your log now appears to be clean.

Once you get this done you may let McAfee run it's course.



___________________________________
The following will implement some cleanup procedures for the tool we used as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u




_______________________________________
A few things to help with possible threats

These are optional . But will help protect you further.
and
Some of these you may already have.





________________________________________
Windows Updates
Be certain automatic updates is turned on for XP. - For Vista Or if you like to do it manually be sure to visit http://update.microsoft.com/ regularly. This requires internet explorer to do so.

This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
___________________________________

SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Browser settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.


______________________________
SiteHound

http://www.firetrust.com/firetrustsitehound.html

This tool bar will help protect you from.

Over 4,000 fake bank and credit sites.
Tens of thousands of pornographic
and adult sites.
The never ending fake phishing sites.
Malicious sites, which can infect you
with spyware and adware if you visit
them.
Sites to download software which
may infect your computer with
spyware, a virus or adware


___________________________________
Download and Install a HOSTS File

Download HostsXpert and unzip it to your computer, somewhere where you can find it.

• Run HostsXpert
• If Hosts file is Read Only, click on Make Writeable, otherwise move on to next stage.
• Click Download button.
• Click MVPs Hosts
• Click Merge File
• Press OK to download latest MVPs update and merge it with your Hosts.
• When finished click File Handling
• Click Make Read Only to secure your Hosts file.
• Exit HostsXpert.

___________________________________
Make your Internet Explorer more secure
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

6. Next press the Apply button and then the OK to exit the Internet Properties page.



_______________________________________
So many people are point and click crazy either because there naive or their in a rush.

Always watch closely to any software your installing.
If they want to install something more than their program stop right there and investigate what it is they want to place on your computer.
If they give you the option not to install it choose that until you investigate it completely.
The more you install that you don't want or need the more you'll wish you didn't.





Here's a site with great advise on how to AVOID malware. Much easier to do than removing it.




Safe and Happy Surfing.

THANK YOU!!!!!!!!!!!!!!


Yes, they're getting smarter all the time -- I got fooled but good. Thank goodness you are smarter yet!

It's so wonderful that you (and your colleagues) are so knowledgable, and so patient and willing to help others.

Thank you again, and three more cheers....

PS: I did everything you said to do!

As this issue is resolved,