Java.Trojan.Downloader.Openstream.W / Trojan.Clicker.AC

Problem: Task Manager- Processes are multiplying with cmd.exe, net.exe, net1.exe. BitDefender identified suspect files, however the problem persists.

So far:

- I ran BitDefender Deep System Scan and it reported 1. Java.Trojan.downloader.openstream.w 2. Trojan.clicker.ac.

- The Trojan.clicker.ac went to Quarantine.

- I downloaded BitDefender's AVIS and GMER and ran both and sent logs to them, along with my Deep System Scan Report.

- I just downloaded Hijackthis, scanned and saved log (below), along with registering with this forum.

HIJACK LOG
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:22:07 AM, on 1/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Program Files\IDrive\IDriveWebM.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IDriveE Startup] "C:\Program Files\IDrive\IDrvieEStartup.exe" Hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: IDrive Tray.lnk = C:\Program Files\IDrive\IDriveEReg2ini.exe
O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: IDriveE Service - Pro Softnet Corporation - C:\Program Files\IDrive\IDriveE Service.exe
O23 - Service: IDrivePlugin - Pro-Softnet - C:\Program Files\IDrive\IDriveWebM.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

--
End of file - 5608 bytes

Hi kfolz,

If you still need help, please do the following:

Step 1

Please download DDS from Bleeping Computer and save it to your desktop.

Double click on dds to run it.

When done, DDS.txt will open. Another file, Attach.txt will open after a short while. Please save these 2 files to your desktop as they will be deleted once you close them.

Please attach Attach.txt in your next reply by scrolling down to Upload attachment and clicking on Browse....

An image is below for your reference:



Step 2

Please download gmer.zip from Gmer and save it to your desktop.

1. Right click on gmer.zip and select Extract All....
2. Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
3. Click on the Browse button. Click on Desktop. Then click OK.
4. Click Next. It will start extracting.
5. Once done, check (tick) the Show extracted files box and click Finish.

Double click on gmer.exe to run it. It will start running a scan. If it detects rootkit activity, you will receive a prompt to run a full scan. Click Yes.

• When done, you may receive another notice. Click OK.
• Click on Save ... to save a log.
• Copy and paste in Gmer.txt and click Save.
• Close Gmer.

If you receive no notice, click on the Scan button.

• It will start scanning again.
• When done, click on Save ... to save a log.
• Copy and paste in Gmer.txt and click Save.
• Close Gmer.

Note: Do not run any programs while Gmer is running.

In your next reply, please post:

1. DDS.txt
2. Attach.txt (attached to this topic)
3. Gmer.txt

Kindly do not password protect any files unless requested. If you do password protect the files, please let us know the password. There's no way we can read the files without the password, and without reading any logs, it's near impossible for us to help you.

Hi kfolz,

Do you still require help?

This topic is now closed due to inactivity.

If you still require help, please start a new topic in the Malware Removal forum and wait for a helper to assist you.

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