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A TDSS & Virtumonde Scare!

27 min read

This thread's last reply is from February 9, 2009, 5:07 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

youngguy62
January 30, 2009, 6:15 PM UTC
Is it possible for someone to take a look at this for me.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:41:53 PM, on 30/01/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\WebrootSecurity\SSU.EXE
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138450112312
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab53083.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/UnSkin/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://sympatico.zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 6575 bytes
flashh4
January 30, 2009, 11:46 PM UTC
Hello youngguy62 and welcome to the forums.

Please do not run any other programs with out my permission !!
Run all programs in the order posted !!!!!

My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.
6. Please post all request .......... not as a Attachment.

If you can do those things, everything should go smoothly.

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

I will be back as soon as possible with a fix !!
In the mean time can you give me an Uninstall list please !!

  1. Open HijackThis.
  2. Click on the Open the Misc Tools section button.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.



*Notes*
1. It would be very helpful if you informed me of which Antivirus and Firewall you are running or if it's disabled.
2. There is a 5 day limit which you must respond to this topic or it will be closed. Then you will have to start a new topic.


Thanks
Chuck
youngguy62
January 31, 2009, 12:30 AM UTC
18 Wheels of Steel: American Long Haul
18 WoS Across America
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 8.1.3
Adobe Shockwave Player
Advanced SystemCare 3
Aliant Internet Help & Support
Ashampoo Burning Studio 7.32
a-squared Anti-Malware 3.1
Avira AntiVir Premium
CCleaner (remove only)
CleanMem
Dell Digital Jukebox Driver
Dell Support Center
DellSupport
FinePixViewer Ver.4.3
FrostWire 4.17.2
FUJIFILM USB Driver
getPlus(R)_dll
Glary Utilities Pro 2.10.0.622
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Internet Explorer 7 (KB947864)
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java(TM) 6 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Logitech MouseWare 9.79.1
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.4)
Mozilla Firefox (3.1b2)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
PC Pitstop Erase 1.1
PC Pitstop Optimize2 2.0
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Spelling Dictionaries Support For Adobe Reader 8
Spy Sweeper
Spy Sweeper Core
SpywareBlaster 4.1
SUPERAntiSpyware Professional
TuneUp Utilities 2008
Window Washer
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinPatrol 2008

I'm running Avira Premium and using the windows firewall.
flashh4
February 3, 2009, 2:24 AM UTC
Hi youngguy62, i have not forgot you, its that we are real busy right now.
I will get back to you with a fix a soon as i can.

Thanks
Chuck
flashh4
February 4, 2009, 1:29 AM UTC
Hi youngguy62, nothing bad showing in your log.
Your topic thread says TDSS & Virtumonde Scare, could you explain why you think you are infefcted with them ??
Now lets do a little digging.



NEXT


  1. Please download Malwarebytes' Anti-Malware and save it to a convenient location.
  2. Double click on mbam-setup.exe to install it.
  3. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
      Update Malwarebytes' Anti-Malware
      Launch Malwarebytes' Anti-Malware
  4. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
  5. Select the Scanner tab. Click on Perform full scan, then click on Scan.
  6. Leave the default options as it is and click on Start Scan.
  7. When done, you will be prompted. Click OK, then click on Show Results.
  8. Checked (ticked) all items and click on Remove Selected.
  9. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.





NEXT


Download and Run Gmer
Download Gmer to your Desktop and unzip it to your Desktop.
http://www.gmer.net/gmer.zip

* Unzip it to a folder on your desktop
* Double click on gmer.exe to launch GMER
* If asked, allow the gmer.sys driver load
* If it warns you about rootkit activity and asks if you want to run scan, click OK
* If you don't get a warning then
Click the rootkit tab
Click Scan
* Once the scan has finished, click copy
* Paste the log into notepad using Ctrl+V
* Save it to your desktop as gmerrk.txt
* Click on the >>> tab
* This will open up the rest of the tabs for you
* Click on the Autostart tab
* Click on Scan
* Once the scan has finished, click copy
* Paste the log into notepad using Ctrl+V
* Save it to your desktop as gmerautos.txt
* Copy and paste the contents of gmerautos.txt and gmerrk.txt as a reply to this topic.


Please post these:
1. Malwarebytes log
2. Gmer log
3. New HJT log

Thanks
Chuck
youngguy62
February 4, 2009, 1:57 PM UTC
Malwarebytes' Anti-Malware 1.33
Database version: 1725
Windows 5.1.2600 Service Pack 3

04/02/2009 9:53:41 AM
mbam-log-2009-02-04 (09-53-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 103051
Time elapsed: 33 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:15:22 AM, on 04/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138450112312
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab53083.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/UnSkin/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://sympatico.zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 6714 bytes


GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2009-02-04 10:06:57
Windows 5.1.2600 Service Pack 3


---- Devices - GMER 1.0.14 ----

AttachedDevice \FileSystem\Ntfs \Ntfs ssfs0bbc.sys (Spy Sweeper FileSystem Filter Driver/Webroot Software, Inc. (www.webroot.com))

Device \Driver\Tcpip \Device\Ip 897439F0
Device \Driver\Tcpip \Device\Ip 896F2020
Device \Driver\Tcpip \Device\Tcp 897439F0
Device \Driver\Tcpip \Device\Tcp 896F2020
Device \Driver\Tcpip \Device\Udp 897439F0
Device \Driver\Tcpip \Device\Udp 896F2020
Device \Driver\Tcpip \Device\RawIp 897439F0
Device \Driver\Tcpip \Device\RawIp 896F2020

---- EOF - GMER 1.0.14 ----


GMER 1.0.14.14536 - http://www.gmer.net
Autostart scan 2009-02-04 10:12:06
Windows 5.1.2600 Service Pack 3


HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems@Windows = %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon@Userinit = C:\WINDOWS\system32\userinit.exe,

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ >>>
!SASWinLogon@DLLName = C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
dimsntfy@DLLName = %SystemRoot%\System32\dimsntfy.dll
igfxcui@DLLName = igfxdev.dll
WgaLogon@DLLName = WgaLogon.dll

HKLM\SYSTEM\CurrentControlSet\Services\ >>>
AntiVirMailService@ = "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe"
AntiVirScheduler@ = "C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe"
AntiVirService@ = "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe"
AVEService@ = "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe"
JavaQuickStarterService@ = "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf"
ScsiPort@ = %SystemRoot%\system32\drivers\scsiport.sys
WebrootSpySweeperService@ = "C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe"
WMPNetworkSvc@ = "C:\Program Files\Windows Media Player\WMPNetwk.exe"
WRConsumerService@ = "C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe"

HKLM\Software\Microsoft\Windows\CurrentVersion\Run@avgnt = "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min

HKCU\Software\Microsoft\Windows\CurrentVersion\Run >>>
@SUPERAntiSpywareC:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe = C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
@WMPNSCFGC:\Program Files\Windows Media Player\WMPNSCFG.exe = C:\Program Files\Windows Media Player\WMPNSCFG.exe

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad@WPDShServiceObj = C:\WINDOWS\system32\WPDShServiceObj.dll

HKLM\Software\Classes\.hta@ = NOTEPAD.EXE %1

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks@{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} = C:\Program Files\SUPERAntiSpyware\SASSEH.DLL

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved >>>
@{E37E2028-CE1A-4f42-AF05-6CEABC4E5D75} /*Shell Icon Handler for Application References*/C:\WINDOWS\system32\dfshim.dll = C:\WINDOWS\system32\dfshim.dll
@{e82a2d71-5b2f-43a0-97b8-81be15854de8} /*ShellLink for Application References*/C:\WINDOWS\system32\dfshim.dll = C:\WINDOWS\system32\dfshim.dll
@{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D} /*Messenger Sharing Folders*/C:\Program Files\Windows Live\Messenger\fsshext.8.5.1302.1018.dll = C:\Program Files\Windows Live\Messenger\fsshext.8.5.1302.1018.dll
@{AB77609F-2178-4E6F-9C4B-44AC179D937A} /*a-squared Anti-Malware Shell Extension*/C:\Program Files\a-squared Anti-Malware\a2contmenu.dll = C:\Program Files\a-squared Anti-Malware\a2contmenu.dll
@{45AC2688-0253-4ED8-97DE-B5370FA7D48A} /*Shell Extension for Malware scanning*/C:\Program Files\Avira\AntiVir PersonalEdition Premium\shlext.dll = C:\Program Files\Avira\AntiVir PersonalEdition Premium\shlext.dll
@{4858E7D9-8E12-45a3-B6A3-1CD128C9D403} /*TuneUp Shredder Shell Extension*/C:\PROGRA~1\TUNEUP~1\SDShelEx-win32.dll = C:\PROGRA~1\TUNEUP~1\SDShelEx-win32.dll
@{44440D00-FF19-4AFC-B765-9A0970567D97} /*TuneUp Theme Extension*/%SystemRoot%\System32\uxtuneup.dll = %SystemRoot%\System32\uxtuneup.dll
@{596AB062-B4D2-4215-9F74-E9109B0A8153} /*Previous Versions Property Page*/C:\WINDOWS\system32\twext.dll = C:\WINDOWS\system32\twext.dll
@{9DB7A13C-F208-4981-8353-73CC61AE2783} /*Previous Versions*/C:\WINDOWS\system32\twext.dll = C:\WINDOWS\system32\twext.dll
@{692F0339-CBAA-47e6-B5B5-3B84DB604E87} /*Extensions Manager Folder*/C:\WINDOWS\system32\extmgr.dll = C:\WINDOWS\system32\extmgr.dll
@{45670FA8-ED97-4F44-BC93-305082590BFB} /*Microsoft.XPS.Shell.Metadata.1*/%SystemRoot%\System32\XPSSHHDR.DLL = %SystemRoot%\System32\XPSSHHDR.DLL
@{44121072-A222-48f2-A58A-6D9AD51EBBE9} /*Microsoft.XPS.Shell.Thumbnail.1*/%SystemRoot%\System32\XPSSHHDR.DLL = %SystemRoot%\System32\XPSSHHDR.DLL
@{72923739-5A47-40A3-9895-25AF0DFBB9E4} /*Glary Utilities Context Menu Shell Extension*/C:\PROGRA~1\Glary Utilities\ContextHandler.dll = C:\PROGRA~1\Glary Utilities\ContextHandler.dll
@{35786D3C-B075-49b9-88DD-029876E11C01} /*Portable Devices*/%SystemRoot%\system32\wpdshext.dll = %SystemRoot%\system32\wpdshext.dll
@{D6791A63-E7E2-4fee-BF52-5DED8E86E9B8} /*Portable Devices Menu*/%SystemRoot%\system32\wpdshext.dll = %SystemRoot%\system32\wpdshext.dll
@{00E7B358-F65B-4dcf-83DF-CD026B94BFD4} /*Autoplay for SlideShow*/(null) =
@{7C9D5882-CB4A-4090-96C8-430BFE8B795B} /*Webroot Spy Sweeper Context Menu Integration*/C:\PROGRA~1\Webroot\WebrootSecurity\SSCtxMnu.dll = C:\PROGRA~1\Webroot\WebrootSecurity\SSCtxMnu.dll

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\ >>>
Glary Utilities@{72923739-5A47-40A3-9895-25AF0DFBB9E4} = C:\PROGRA~1\Glary Utilities\ContextHandler.dll
OnlineProtectMenu@{48865F7A-E34C-483f-AA6F-4AA38E2C3FC4} = C:\Program Files\Webroot\WebrootSecurity\Backup\CtxMenu_1_0_0_10.dll
Shell Extension for Malware scanning@{45AC2688-0253-4ED8-97DE-B5370FA7D48A} = C:\Program Files\Avira\AntiVir PersonalEdition Premium\shlext.dll
TuneUp Shredder Shell Extension@{4858E7D9-8E12-45a3-B6A3-1CD128C9D403} = C:\PROGRA~1\TUNEUP~1\SDShelEx-win32.dll
Washer@{6EE51AA0-77A0-11D7-B4E1-000347126E46} = C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL

HKLM\Software\Classes\*\shellex\ContextMenuHandlers@{CA8ACAFA-5FBB-467B-B348-90DD488DE003} = C:\Program Files\SUPERAntiSpyware\SASCTXMN.DLL

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\ >>>
TuneUp Shredder Shell Extension@{4858E7D9-8E12-45a3-B6A3-1CD128C9D403} = C:\PROGRA~1\TUNEUP~1\SDShelEx-win32.dll
Washer@{6EE51AA0-77A0-11D7-B4E1-000347126E46} = C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers@{CA8ACAFA-5FBB-467B-B348-90DD488DE003} = C:\Program Files\SUPERAntiSpyware\SASCTXMN.DLL

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\ >>>
a-squared Anti-Malware Shell Extension@{AB77609F-2178-4E6F-9C4B-44AC179D937A} = C:\Program Files\a-squared Anti-Malware\a2contmenu.dll
Glary Utilities@{72923739-5A47-40A3-9895-25AF0DFBB9E4} = C:\PROGRA~1\Glary Utilities\ContextHandler.dll
MBAMShlExt@{57CE581A-0CB6-4266-9CA0-19364C90A0B3} = C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
OnlineProtectMenu@{48865F7A-E34C-483f-AA6F-4AA38E2C3FC4} = C:\Program Files\Webroot\WebrootSecurity\Backup\CtxMenu_1_0_0_10.dll
Shell Extension for Malware scanning@{45AC2688-0253-4ED8-97DE-B5370FA7D48A} = C:\Program Files\Avira\AntiVir PersonalEdition Premium\shlext.dll
SpySweeper@{7C9D5882-CB4A-4090-96C8-430BFE8B795B} = C:\PROGRA~1\Webroot\WebrootSecurity\SSCtxMnu.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects >>>
@{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}C:\Program Files\Java\jre6\bin\ssv.dll = C:\Program Files\Java\jre6\bin\ssv.dll
@{9030D464-4C02-4ABF-8ECC-5164760863C6}C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll = C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
@{DBC80044-A445-435b-BC74-9C25C1C588A9}C:\Program Files\Java\jre6\bin\jp2ssv.dll = C:\Program Files\Java\jre6\bin\jp2ssv.dll
@{E7E6F031-17CE-4C07-BC86-EABFE594F69C}C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll = C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

HKLM\Software\Microsoft\Internet Explorer\Main >>>
@Default_Page_URLhttp://go.microsoft.com/fwlink/?LinkId=69157 = http://go.microsoft.com/fwlink/?LinkId=69157
@Start Pagehttp://go.microsoft.com/fwlink/?LinkId=69157 = http://go.microsoft.com/fwlink/?LinkId=69157

HKCU\Software\Microsoft\Internet Explorer\Main >>>
@Default_Page_URLhttp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
@Start Pagehttp://sympatico.ca/ = http://sympatico.ca/

HKLM\Software\Classes\PROTOCOLS\Handler\ >>>
belarc@CLSID = {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} /*file not found*/
dvd@CLSID = C:\WINDOWS\system32\msvidctl.dll
its@CLSID = C:\WINDOWS\system32\itss.dll
livecall@CLSID = C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
mhtml@CLSID = %SystemRoot%\system32\inetcomm.dll
ms-its@CLSID = C:\WINDOWS\system32\itss.dll
msnim@CLSID = C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
tv@CLSID = C:\WINDOWS\system32\msvidctl.dll
wia@CLSID = C:\WINDOWS\system32\wiascr.dll

HKLM\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries\ >>>
000000000001@PackedCatalogItem = avsda.dll
000000000002@PackedCatalogItem = avsda.dll

HKLM\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries\000000000016@PackedCatalogItem = avsda.dll

---- EOF - GMER 1.0.14 ----


I hope I did this correctly.Those 2 popups use to come up when I was cleaning the cache in Google Chrome using Ccleaner.I have deleted the Google browser and I haven't seen them since.By the way Spysweeper was giving me the popups.
flashh4
February 5, 2009, 12:50 PM UTC
Hi youngguy62, you did fine running and posting the report.
Nothing showing as real bad so lets do an online scan.

* Please go to http://www.kaspersky.com/kos/eng/partne ... bscan.html and perform an online antivirus scan.
* Read through the requirements and privacy statement and click on Accept button.
* It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
* When the downloads have finished, click on Settings.
* Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Mail databases
* Click on My Computer under Scan.
* Once the scan is complete, it will display the results. Click on View Scan Report.
* You will see a list of infected items there. Click on Save Report As....
* Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
* Please post this log in your next reply.


Post next:
HJT log.
kaspersky report

Thanks
Chuck
youngguy62
February 5, 2009, 6:33 PM UTC
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:21 PM, on 05/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138450112312
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab53083.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/UnSkin/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://sympatico.zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 6713 bytes


KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, February 5, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, February 05, 2009 17:10:31
Records in database: 1755596
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
A:\
C:\
D:\
E:\
Scan statistics
Files scanned 65092
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 01:13:32

No malware has been detected. The scan area is clean.
The selected area was scanned.
flashh4
February 6, 2009, 5:24 AM UTC
Hi youngguy62, nothing bad showing up.

:Remove bad HijackThis entries:
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

      O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.





NEXT




Update Adobe Reader

  1. Please uninstall Adobe Reader 8.1.3 before installing the latest version by going to Start > Control Panel and double clicking on Add/Remove Programs. Locate Adobe Reader 8.1.3 and click on Change/Remove to uninstall it.
  2. Click here to download the latest version of Adobe Acrobat Reader.
  3. Select your Windows version and click on Download. If you are using Internet Explorer, you will receive prompts. Allow the installation to be ran and it will be installed automatically for you.

    If you are using other browsers, it will prompt you to save a file. Save this file to your desktop and run it to install the latest version of Adobe Reader.
  4. Close your Internet browser and open it again.



Post a new HJT log next.

Thanks
Chuck
youngguy62
February 6, 2009, 8:41 PM UTC
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:01:43 PM, on 06/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138450112312
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab53083.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/UnSkin/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://sympatico.zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 6922 bytes
flashh4
February 7, 2009, 4:00 PM UTC
Hi youngguy62, lets continue, we are almost there.
You said you use Windows Firewall, but i don't see it.

I strongly suggest you install one of these below.

FIREWALL
Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient but it only controls one way of the traffic (inbound). Simply using a Firewall in its default configuration can lower your risk greatly.
It's preferable to install one of the suggested firewalls.
Vista users, must check compatibility with Vista before installation.

FREE FIREWALLS
  • Comodo (Uncheck during installation "Install COMODO Antivirus (Recommended)", "Install Comodo SafeSurf", "Make Comodo my default search provider" and "Make Comodo Search my homepage")
  • Outpost
  • Sunbelt Kerio


Tutorial about Firewalls can be found here


NEXT


:Remove bad HijackThis entries:
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.


    Post new HJT log.

    Thanks
    Chuck
  • Click on the "Fix Checked" button
  • When completed, close the application.
youngguy62
February 7, 2009, 4:52 PM UTC
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:20:52 PM, on 07/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\Agnitum\Outpost Firewall 1.0\outpost.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe
C:\Program Files\Mozilla Firefox 3.1 Beta 2\firefox.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKLM\..\Run: [Outpost Firewall] "C:\Program Files\Agnitum\Outpost Firewall 1.0\outpost.exe" /waitservice
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138450112312
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab53083.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/UnSkin/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://sympatico.zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum - C:\PROGRA~1\Agnitum\Outpost Firewall 1.0\outpost.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 6769 bytes
I installed the freebie of Outpost.Would this do the trick??
flashh4
February 8, 2009, 2:33 PM UTC
Hi youngguy62, log looks good.

Since you already have Malwarebytes' installed i would keep this valuable tool. I run mine a few times a week to check my computer for anything it may have picked up.
You can continue to manually update and use MBAM as an on demand scanner.
There is also an upgrade to the paid version.
Instructions on use:
Click/open Malwarebytes' on your desk top, click the Update tab, click the box check for updates, use the option "perform quick scan".
# When the scan is complete, click OK, then Show Results to view the results.
# Make sure that everything is checked, and click Remove Selected


Congratulation you are clean !!! :cheers:

Next we remove all used tools.
You may delete Gmer

This is a good time to clear your existing system restore points and establish a new clean restore point:

* Go to Start > All Programs > Accessories > System Tools > System Restore
* Select Create a restore point then Next, type a name like All Clean, press the Create button. Once it's finished, press Close.
* Next, go to Start > Run and type in cleanmgr and press OK.
* Select the More options tab.
* Choose the option to clean up system restore and OK it.

This will remove all restore points except the new one you just created.

  • Disable and Enable System Restore. - If you are using Windows XP or Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.


    • Update your AntiVirus Software and keep your other programs up-to-date
      Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
      You can use one of these sites to check if any updates are needed for your pc.
      Secunia Software Inspector
      F-secure Health Check

    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5 regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety



Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Let me know if you have read this and if no other problems we can archive this topic.


Thanks
Chuck
youngguy62
February 8, 2009, 8:39 PM UTC
Thanks a lot from one chuck to another.I already had a lot of the programs you have mentioned except for the MVPS Hosts file.Just one last question,I have got 4 computers and would you recommend MVPS Hosts file for all of them?I must say your posts was very easy to understand. :D
flashh4
February 8, 2009, 8:55 PM UTC
Hi youngguy62,
Just one last question,I have got 4 computers and would you recommend MVPS Hosts file for all of them?

YES

I will have this topic closed. Happy Surfing.

Thanks
Chuck