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Browser hijacked - yellow.com

21 min read

This thread's last reply is from March 27, 2009, 5:10 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Kitty
March 1, 2009, 4:30 AM UTC
Hi,

My browser is periodically routing me to yellow.com and yellowcom.addresses.com

I have run Ad-Aware, Spyware Terminator and Avira AntiVir scans and nothing has shown up.
HJT log posted below.
Thanks for your help.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:18:16 PM, on 2/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Inc. - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7282 bytes
davis
March 9, 2009, 1:33 AM UTC
Hi Kitty,


Welcome to MRU. My name is davis. I will be helping you to fix your malware problems.
If your issues have been resolved or already received help elsewhere, then please let us know. If not, and still need help. Please follow the instructions in the following.
In the meantime, please refrain from making any changes to your computer. Please rescan your computer and post a new HJT log and an Uninstall List.

Make an Uninstall List

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button
5. Click on the Save list button
6. It will prompt you to save. Save this log in a convenient location. By default, it's named uninstall_list.txt.
7. Copy and paste the contents in your next reply and a fresh HJT log.

In your next reply, please post back:

1.New HJT log
2.Uninstall list Thanks.
Kitty
March 9, 2009, 4:23 AM UTC
Hijack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:23:34 PM, on 3/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Inc. - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7281 bytes


Un install list:

Ad-Aware
Ad-Aware
Adobe AIR
Adobe AIR
Adobe Flash Player ActiveX
Adobe Reader 8.1.1
ALPS Touch Pad Driver
ArcSoft PhotoStudio 5.5
ATI Display Driver
Avira AntiVir Personal - Free Antivirus
Broadcom Gigabit Integrated Controller
Canon CanoScan Toolbox 4.9
Canon ScanGear Starter
C-Major Audio
Conexant D110 MDC V.92 Modem
Crawler Toolbar with Web Security Guard
Creative DVD Audio Plugin for Audigy Series
Dell Mobile Broadband Card Utility
Dell Wireless WLAN Card
DVDFab Decrypter 3.0.9.6
Family Tree Maker 2005
Google Earth
Google Toolbar for Internet Explorer
Google Updater
HijackThis 2.0.2
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
Image for Windows 1.62b
Intel(R) Graphics Media Accelerator Driver for Mobile
InterActual Player
InterVideo WinDVD 6
MediaMonkey 3.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Visio MUI (English) 2007
Microsoft Office Visio Professional 2007
Microsoft Office Visio Professional 2007
Microsoft Office Word MUI (English) 2007
Mozilla Thunderbird (2.0.0.19)
MSXML 4.0 SP2 (KB954430)
Napster
Napster Burn Engine
Norton Security Scan
Norton Security Scan (Symantec Corporation)
OMCI
OpenMG Limited Patch 4.3-05-10-05-01
OpenMG Secure Module 4.3.00
PIXELA ImageMixer
PowerDVD
QuickSet
Roxio Audio Module
Roxio Copy Module
Roxio Data Module
Roxio DLA
Samsung CLP-510 Series
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Skype™ 3.8
SonicStage 3.3
Spyware Terminator
Texas Instruments PCIxx21/x515/xx12 drivers.
TextPad 4.7
Update for Windows XP (KB898461)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
VAIO music transfer 1.2
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Internet Explorer 7
Woodall's 2008 CD-ROM
XnView 1.94.2
davis
March 14, 2009, 4:23 PM UTC
Hi Kitty,



I see you had norton leftovers in your system. Please uninstall Norton Security Scan via Add/Remove programs and go to Here to download Norton Remove Tool to clean the leftoves. After that, Please do the following:


Step1

I notice there is one unwanted program installed in your system. This unwanted program is sometimes malware related or potential hazard to your security. You're well advised to remove it. For more info, Pleae go to Here.

Click Start > Settings > Control Panel.
In Control Panel, double-click Add or Remove Programs.
In Add or Remove Programs, highlight (If found)

Crawler Toolbar with Web Security Guard

and click on Change/Remove to remove it.


Step2

1.Please run HijackThis! and click "Do a system scan only." Place checks next to the following entries,(if present):

O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll


Close all browsers and other windows except for HijackThis!, and click "Fix Checked".

Reboot your pc

Use Windows Explorer to find and delete this folder(if found):

C:\Program Files\Crawler


Step3

Please download Malwarebytes' Anti-Malwarefrom Here or Here
  1. Double Click mbam-setup.exe to install the application.
  2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  3. If an update is found, it will download and install the latest version.
  4. Once the program has loaded, select "Perform Quick Scan", then click Scan.
  5. The scan may take some time to finish,so please be patient.
  6. When the scan is complete, click OK, then Show Results to view the results.
  7. Make sure that everything is checked, and click Remove Selected.
  8. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
  9. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.or you can find from here:
  10. C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  11. You can refer to this tutorial


Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


Step4

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)



In you next reply, please post back:


1.MBAM log
2.RSIT log.txt and info.txt.

Tell me how your pc is behaving now.
Kitty
March 17, 2009, 1:05 AM UTC
MBAM log .........

Malwarebytes' Anti-Malware 1.34
Database version: 1856
Windows 5.1.2600 Service Pack 2

3/16/2009 6:00:43 PM
mbam-log-2009-03-16 (18-00-43).txt

Scan type: Quick Scan
Objects scanned: 65499
Time elapsed: 4 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\user\Local Settings\mbta.etp (Trojan.Daonol) -> Quarantined and deleted successfully.

======================================================================================
RSIT log .........

Logfile of random's system information tool 1.05 (written by random/random)
Run by [removed] at 2009-03-16 18:01:36
Microsoft Windows XP Professional Service Pack 2
System drive C: has 19 GB (49%) free of 38 GB
Total RAM: 2039 MB (78% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:01:38 PM, on 3/16/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\H383FVYP\RSIT[1].exe
C:\Program Files\Trend Micro\HijackThis\user.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Inc. - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7033 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{22BF413B-C6D2-4d91-82A9-A0F997BA588C}]
Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2009-01-29 1088296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
DriveLetterAccess - C:\WINDOWS\System32\DLA\DLASHX_W.DLL [2006-09-21 114748]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-02-25 251504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll [2009-01-02 657904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll [2009-02-25 522224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-02-25 251504]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"=C:\WINDOWS\system32\WLTRAY.exe [2005-12-19 1347584]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2006-06-06 94208]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2006-06-06 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2006-06-06 118784]
"Apoint"=C:\Program Files\Apoint\Apoint.exe [2005-10-07 176128]
"PDVDDXSrv"=C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [2006-10-20 118784]
"DLA"=C:\WINDOWS\System32\DLA\DLACTRLW.EXE [2006-09-21 127036]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2007-10-10 39792]
"avgnt"=C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe [2008-06-12 266497]
"SpywareTerminator"=C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe [2008-11-21 1783808]
"SsAAD.exe"=C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe [2005-09-27 81920]
"Ad-Watch"=C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe [2009-02-28 509784]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2009-02-11 399504]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-04-07 68856]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
InterVideo WinCinema Manager.lnk - C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2005-07-06 46080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2006-06-06 139264]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2008-09-06 241704]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Disabled:Microsoft Office Outlook"
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\Program Files\InterVideo\DVD6\WinDVD.exe"="C:\Program Files\InterVideo\DVD6\WinDVD.exe:*:Enabled:WinDVD"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"
"C:\Documents and Settings\user\Local Settings\Temp\7zSC.tmp\SymNRT.exe"="C:\Documents and Settings\user\Local Settings\Temp\7zSC.tmp\SymNRT.exe:*:Enabled:Norton Removal Tool"
"C:\Documents and Settings\user\Local Settings\Temp\7zSE.tmp\SymNRT.exe"="C:\Documents and Settings\user\Local Settings\Temp\7zSE.tmp\SymNRT.exe:*:Enabled:Norton Removal Tool"
"C:\Documents and Settings\user\Local Settings\Temp\7zSF.tmp\SymNRT.exe"="C:\Documents and Settings\user\Local Settings\Temp\7zSF.tmp\SymNRT.exe:*:Enabled:Norton Removal Tool"
"C:\Documents and Settings\user\Local Settings\Temp\7zS10.tmp\SymNRT.exe"="C:\Documents and Settings\user\Local Settings\Temp\7zS10.tmp\SymNRT.exe:*:Enabled:Norton Removal Tool"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

======List of files/folders created in the last 1 months======

2009-03-16 18:01:36 ----D---- C:\rsit
2009-03-16 17:54:09 ----D---- C:\Documents and Settings\user\Application Data\Malwarebytes
2009-03-16 17:54:01 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-03-16 17:54:01 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-03-10 21:31:14 ----D---- C:\Program Files\Common Files\Skype
2009-03-09 02:51:35 ----HDC---- C:\WINDOWS\$NtUninstallKB960715$
2009-03-09 02:51:28 ----HDC---- C:\WINDOWS\$NtUninstallKB958687$
2009-03-09 02:51:10 ----HDC---- C:\WINDOWS\$NtUninstallKB967715$
2009-03-09 02:50:58 ----HDC---- C:\WINDOWS\$NtUninstallKB951748$
2009-03-08 23:11:55 ----D---- C:\WINDOWS\system32\CatRoot_bak
2009-03-08 14:59:51 ----D---- C:\Program Files\Woodall's 2008 CD-ROM
2009-03-08 14:59:46 ----D---- C:\Program Files\Common Files\Adobe AIR
2009-03-08 14:53:34 ----HD---- C:\Program Files\Zero G Registry
2009-03-02 18:18:58 ----D---- C:\Documents and Settings\user\Application Data\TextPad
2009-02-28 21:18:01 ----D---- C:\Program Files\Trend Micro
2009-02-28 19:53:46 ----A---- C:\WINDOWS\system32\lsdelete.exe
2009-02-28 19:00:17 ----HDC---- C:\Documents and Settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-28 18:59:56 ----D---- C:\Program Files\Lavasoft
2009-02-28 18:59:56 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2009-02-20 18:54:24 ----D---- C:\Documents and Settings\user\Application Data\ArcSoft

======List of files/folders modified in the last 1 months======

2009-03-16 17:54:09 ----D---- C:\WINDOWS\Prefetch
2009-03-16 17:54:06 ----D---- C:\WINDOWS\system32\drivers
2009-03-16 17:54:01 ----RD---- C:\Program Files
2009-03-16 17:53:38 ----D---- C:\WINDOWS\system32
2009-03-16 17:53:38 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-03-16 17:49:39 ----D---- C:\Program Files\Mozilla Thunderbird
2009-03-16 17:49:28 ----D---- C:\WINDOWS\Temp
2009-03-16 17:49:27 ----D---- C:\WINDOWS
2009-03-16 17:48:59 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-03-16 17:48:30 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-03-16 17:48:11 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-03-16 17:45:19 ----D---- C:\Documents and Settings\All Users\Application Data\Google Updater
2009-03-16 17:40:11 ----SHD---- C:\WINDOWS\Installer
2009-03-16 17:40:05 ----SD---- C:\WINDOWS\Tasks
2009-03-15 13:55:46 ----D---- C:\WINDOWS\system32\CatRoot2
2009-03-14 09:42:35 ----D---- C:\Documents and Settings\user\Application Data\Skype
2009-03-14 09:15:30 ----D---- C:\Documents and Settings\user\Application Data\skypePM
2009-03-13 09:04:17 ----D---- C:\Documents and Settings\user\Application Data\XnView
2009-03-10 21:31:16 ----RD---- C:\Program Files\Skype
2009-03-10 21:31:16 ----D---- C:\Documents and Settings\All Users\Application Data\Skype
2009-03-10 21:31:14 ----D---- C:\Program Files\Common Files
2009-03-09 10:00:16 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-03-09 02:51:38 ----HD---- C:\WINDOWS\inf
2009-03-09 02:51:35 ----HD---- C:\WINDOWS\$hf_mig$
2009-03-09 02:51:33 ----A---- C:\WINDOWS\imsins.BAK
2009-03-09 02:50:41 ----D---- C:\Program Files\Internet Explorer
2009-03-09 02:14:30 ----D---- C:\Velocette LE pix
2009-03-09 00:31:34 ----D---- C:\WINDOWS\system32\CatRoot
2009-03-08 23:25:49 ----D---- C:\Program Files\WinClamAVShield
2009-03-08 23:23:46 ----D---- C:\Program Files\Spyware Terminator
2009-03-08 23:23:46 ----D---- C:\Documents and Settings\All Users\Application Data\Spyware Terminator
2009-03-08 23:17:34 ----D---- C:\Documents and Settings\user\Application Data\Spyware Terminator
2009-03-08 23:11:55 ----D---- C:\WINDOWS\Debug
2009-03-08 14:59:54 ----D---- C:\Documents and Settings\All Users\Application Data\Adobe
2009-03-08 14:59:03 ----D---- C:\Documents and Settings\user\Application Data\Adobe
2009-02-28 19:21:47 ----DC---- C:\WINDOWS\system32\DRVSTORE
2009-02-28 18:59:42 ----D---- C:\WINDOWS\WinSxS
2009-02-28 02:20:18 ----D---- C:\Documents and Settings
2009-02-27 19:32:08 ----D---- C:\MDT
2009-02-25 12:58:05 ----D---- C:\Program Files\Google
2009-02-25 11:33:48 ----D---- C:\Documents and Settings\All Users\Application Data\Google
2009-02-19 09:22:58 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 APPDRV;APPDRV; C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS [2005-08-12 16128]
R1 avgio;avgio; \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgio.sys []
R1 avipbb;avipbb; C:\WINDOWS\system32\DRIVERS\avipbb.sys [2008-11-27 75072]
R1 Cdr4_xp;Cdr4_xp; C:\WINDOWS\system32\drivers\Cdr4_xp.sys [2005-09-07 44288]
R1 Cdralw2k;Cdralw2k; C:\WINDOWS\system32\drivers\Cdralw2k.sys [2005-09-07 24960]
R1 DLACDBHM;DLACDBHM; C:\WINDOWS\System32\Drivers\DLACDBHM.SYS [2006-03-17 5660]
R1 DLARTL_N;DLARTL_N; C:\WINDOWS\System32\Drivers\DLARTL_N.SYS [2006-03-17 22684]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 OMCI;OMCI WDM Device Driver; C:\WINDOWS\system32\DRIVERS\omci.sys [2007-09-25 19968]
R1 sp_rsdrv2;Spyware Terminator Driver 2; \??\C:\WINDOWS\system32\drivers\sp_rsdrv2.sys []
R1 ssmdrv;ssmdrv; C:\WINDOWS\system32\DRIVERS\ssmdrv.sys [2007-03-01 28352]
R2 DgiVecp;Team MFP Comm Driver; C:\WINDOWS\System32\Drivers\DgiVecp.sys [2004-05-17 41984]
R2 DLABOIOM;DLABOIOM; C:\WINDOWS\System32\DLA\DLABOIOM.SYS [2006-09-21 26044]
R2 DLADResN;DLADResN; C:\WINDOWS\System32\DLA\DLADResN.SYS [2006-09-21 2496]
R2 DLAIFS_M;DLAIFS_M; C:\WINDOWS\System32\DLA\DLAIFS_M.SYS [2006-09-21 87004]
R2 DLAOPIOM;DLAOPIOM; C:\WINDOWS\System32\DLA\DLAOPIOM.SYS [2006-09-21 15068]
R2 DLAPoolM;DLAPoolM; C:\WINDOWS\System32\DLA\DLAPoolM.SYS [2006-09-21 6364]
R2 DLAUDF_M;DLAUDF_M; C:\WINDOWS\System32\DLA\DLAUDF_M.SYS [2006-09-21 88476]
R2 DLAUDFAM;DLAUDFAM; C:\WINDOWS\System32\DLA\DLAUDFAM.SYS [2006-09-21 94460]
R2 DRVNDDM;DRVNDDM; C:\WINDOWS\System32\Drivers\DRVNDDM.SYS [2006-03-17 40544]
R2 irda;IrDA Protocol; C:\WINDOWS\system32\DRIVERS\irda.sys [2004-08-04 87424]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2004-03-17 13059]
R3 ApfiltrService;Alps Touch Pad Filter Driver for Windows 2000/XP; C:\WINDOWS\system32\DRIVERS\Apfiltr.sys [2005-09-28 113847]
R3 avgntflt;avgntflt; \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgntflt.sys []
R3 b57w2k;Broadcom NetXtreme Gigabit Ethernet; C:\WINDOWS\system32\DRIVERS\b57xp32.sys [2005-10-26 142720]
R3 BCM43XX;Dell Wireless WLAN Card Driver; C:\WINDOWS\system32\DRIVERS\bcmwl5.sys [2005-11-02 424320]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2004-08-03 14080]
R3 GTIPCI21;GTIPCI21; C:\WINDOWS\system32\DRIVERS\gtipci21.sys [2006-04-06 88192]
R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.SYS [2005-05-03 1033728]
R3 HSFHWICH;HSFHWICH; C:\WINDOWS\system32\DRIVERS\HSFHWICH.sys [2005-05-03 208384]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2006-06-06 1168860]
R3 MBAMSwissArmy;MBAMSwissArmy; \??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys []
R3 NWADI;NWADI Bus Enumerator; C:\WINDOWS\system32\DRIVERS\NWADIenum.sys [2006-08-09 156288]
R3 Rasirda;WAN Miniport (IrDA); C:\WINDOWS\system32\DRIVERS\rasirda.sys [2001-08-17 19584]
R3 STAC97;SigmaTel C-Major Audio; C:\WINDOWS\system32\drivers\STAC97.sys [2005-03-10 273168]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2005-10-25 27264]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2006-02-20 58240]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-04 20480]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2005-05-03 705408]
S3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2005-07-06 1132544]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2004-08-04 17024]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2004-08-03 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2004-08-04 85376]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2004-08-04 10880]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2004-08-04 11136]
S3 SMCIRDA;SMC IrCC Miniport Device Driver; C:\WINDOWS\system32\DRIVERS\smcirda.sys [2001-08-17 35913]
S3 sonyhcs;Sony Digital Imaging Video; C:\WINDOWS\system32\DRIVERS\sonyhcs.sys [2001-11-05 299923]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2004-08-04 15360]
S3 UIUSys;Conexant Setup API; C:\WINDOWS\system32\drivers\UIUSys.sys []
S3 usbaudio;Sony Digital Imaging Audio; C:\WINDOWS\system32\drivers\usbaudio.sys [2004-08-04 59264]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-04 31616]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
S3 usbvideo;USB Video Device (WDM); C:\WINDOWS\System32\Drivers\usbvideo.sys [2004-08-04 78464]
S3 w29n51;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows XP; C:\WINDOWS\system32\DRIVERS\w29n51.sys [2007-04-04 2210048]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2004-08-04 19328]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler; C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe [2008-10-15 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard; C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe [2008-10-15 151297]
R2 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-01-02 168432]
R2 Iap;Iap; C:\Program Files\Dell\OpenManage\Client\Iap.exe [2007-09-25 240416]
R2 Irmon;Infrared Monitor; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe [2009-02-28 950096]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-01-17 61440]
R2 NICCONFIGSVC;NICCONFIGSVC; C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe [2007-05-14 475136]
R2 sp_rssrv;Spyware Terminator Realtime Shield Service; C:\Program Files\Spyware Terminator\sp_rsser.exe [2008-11-21 570880]
R2 wltrysvc;Dell Wireless WLAN Tray Service; C:\WINDOWS\System32\WLTRYSVC.EXE [2005-12-19 18944]
S2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2005-07-06 364544]
S3 MSCSPTISRV;MSCSPTISRV; C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe [2005-08-30 53337]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 PACSPTISVR;PACSPTISVR; C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe [2005-08-30 53337]
S3 SPTISRV;Sony SPTI Service; C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe [2005-08-30 69718]
S3 SSScsiSV;SonicStage SCSI Service; C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe [2005-09-27 69632]

-----------------EOF-----------------
Kitty
March 17, 2009, 1:25 AM UTC
Still being hijacked!!!
davis
March 18, 2009, 2:15 AM UTC
Hi Kitty,


Step1

Please close all browsers and other windows while running GooredFix.

  • Please download GooredFix and save it to your Desktop.
  • Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Note: Do not run Option #2 yet.


Step2

If you already have Combofix, please delete that copy and download it again as it's being updated regularly.

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Note: CombFix has recently been updated to include the option for installing the Recovery Console automatically. You will see the below prompt when you first run ComboFix:





The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once Recovery Console is installed, you should see a blue screen prompt like the one below:




1.Close/disable all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

2.Click Yes to allow Combofix to continue scanning for malware.

When done, a log will be produced (or locate it in C:\ComboFix.txt). Please post that log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.



In you next reply, please post back:



1.Combofix log
2.Goored log

Tell me how your pc is behaving now.
davis
March 20, 2009, 4:36 PM UTC
Hi Kitty,


How things went? Still with us? :sad11:
Kitty
March 21, 2009, 4:10 AM UTC
Sorry I havn't replied yet, I.ve been on a trip and couldnt get good wifi but Im home now and will do what you asked tomorrow and post the results
davis
March 21, 2009, 4:41 PM UTC
OK, Thank you for the update. :)
davis
March 24, 2009, 9:08 PM UTC
Hi Kitty,

Do you still need help?
Blade81
March 27, 2009, 5:10 PM UTC
lack of response