hijack virus issue

Okay, this is my first time posting anything on a forum, so bear with me. I have a browser issue where google searches do not open to the links listed, but redirect to other sites. It will never permit me to open any of Google's sponsored sites from the links. Often, these redirects are to odd little shopping search engines. Also, sometimes clicking on a link from another site with send me to google with results for a search for something completely random and sometimes disturbing. It occurs on any browser, but typically I use Opera. The only way I can safely bypass it is to copy and paste the address from the description below the link. I've downloaded HijackThis and these are my results.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:45:32 PM, on 3/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

--
End of file - 3534 bytes

Hello redlid6 and welcome to the forums.

Please do not run any other programs with out my permission !!
Run all programs in the order posted !!!!!

My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.
6. Please post all request .......... not as a Attachment.

If you can do those things, everything should go smoothly.

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.


*Notes*
1. It would be very helpful if you informed me of which Antivirus and Firewall you are running or if it's disabled.
2. There is a 5 day limit which you must respond to this topic or it will be closed. Then you will have to start a new topic.

Now with that out of the way.
First thing is i need you to rename HJT.
RENAME HIJACKTHIS

There is some infection hiding in your log.

Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to:
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Right-click on HijackThis.exe & select Rename to scanner.exe and post back a new Hijackthis log.

Thanks
Chuck

Your instructions were to use "Windows Explore" but I have no such program on my computer. Am I able to rename HJT through "My Computer"? In answer to your questions, I am the only user on my computer, I run McAfee VirusScan Plus and my firewall claims to be active and running.

Hi try this, all we need to do is find HJT and rename it.

1. Please go to C:\Program Files\Trend Micro\HijackThis and right click on HijackThis.exe. Select Rename.
2. Type in scanner and press Enter.
3. Double click on scanner to run it.
4. Select Do a system scan and save a logfile. Please post back this log in your next reply.

Or you can just remove your HJT and download a new HJT and name it Scanner.

Chuck

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:52:22 AM, on 3/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\MSN Messenger\livecall.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\scan.exe.exe

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

--
End of file - 3780 bytes

Hello redlid6,

1. Open HijackThis.
2. Click on the Open the Misc Tools section button.
3. Look under System tools.
4. Click on the Open Uninstall Manager... button.
5. Click on the Save list... button.
6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
7. Notepad will open. Please post this log in your next reply.

Thanks
Chuck

Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Media Player
Adobe Reader 9
Apple Mobile Device Support
Apple Software Update
BCM V.92 56K Modem
Bonjour
Canon MP Navigator EX 1.0
Canon MX310 series
Canon MX310 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
Dell ResourceCD
File Uploader
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP My Display
Intel(R) Extreme Graphics Driver
iTunes
Java(TM) 6 Update 11
McAfee SecurityCenter
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MobileMe Control Panel
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Nikon Message Center
Nikon Transfer
Opera 10.00
Opera 9.63
Pivot Software
QuickTime
Safari
ScanSoft OmniPage SE 4
SDK
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
SoundMAX
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3

Hi redlid6, lets continue with the cleaning.


Download and Run Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to:
  
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Close the Notepad file.
• The log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

NEXT




Download and Run RSIT

• Please download Random's System Information Tool by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open:
  
  • log.txt will be opened maximized.
  • info.txt will be opened minimized.
• Please post the contents of both log.txt and info.txt.

Post these next:
1. Malwarebytes' log
2. Please post the contents of both log.txt and info.txt. No need to post a new HJT log RSIT will make one for us.

Thanks
Chuck

Okay, I've realized that I cannot update anything. I've tried windows/iexplorer, McAfee Antivirus, and both downloads recommended and nothing can be downloaded. I just get an error message "Update failed. Make sure that you are connected to the Internet and your firewall is set to allow Malwarebytes' Anti-Malware to access the internet."

I should also mention that I had to remove McAfee Antivirus because it quit functioning altogether.

Hi redlid6, lets try this.

Backup the Registry

• Download ERUNT
• Save it to your desktop. Right click on the downloaded file(erunt.zip) and click Extract.Follow the prompts to extract the file.
• Now click on the folder "erunt" and find and double click on the file called Erunt.exe
• Click OK. Then Click OK again.
• Click save and then go to File > Exit.

This is so the registry can be restored to this point if we need it. It may take a minute. Just let it run until it's done.





NEXT




rename GMER

GMER
Please create a new subfolder in the Program Files folder called GMER. If you have an older version of GMER installed, you must delete it.

* Download GMER http://www.gmer.net/gmer.zip
and extract it to the C:\program files\GMER folder.
Alternate download site 1 (http://hype.free.googlepages.com/gmer.zip)

* Please rename the GMER file
Note: You can rename gmer.exe to anything you like as long as you keep the .exe ending.
Run the Gmer.exe renamed program by double-clicking the executable file (gmer.exe) in Windows Explorer.
You may be prompted to scan immediately if GMER detects rootkit activity.
o If you are prompted to scan your system click "yes" to begin the scan.
o If you are not prompted, Click the "Rootkit" tab, then click "Scan".

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

At the end of the scan, click "Copy" to copy the scan results to the clipboard. Then paste the results in a notepad file and also paste them back in your next reply.

Please post (reply) with the results from the GMER scan, and a fresh hijackthis log.


Thanks
Chuck

GMER 1.0.15.14833 - http://www.gmer.net
Rootkit scan 2009-03-07 18:33:08
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

Code 830F4138 ZwEnumerateKey
Code 832681B0 ZwFlushInstructionCache
Code 831521B0 ZwQueryValueKey
Code 8312F10E IofCallDriver
Code 8325865E IofCompleteRequest

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!IofCallDriver 804E37C5 5 Bytes JMP 8312F113
.text ntoskrnl.exe!IofCompleteRequest 804E3BF6 5 Bytes JMP 83258663
PAGE ntoskrnl.exe!ZwQueryValueKey 8056A1F2 5 Bytes JMP 831521B4
PAGE ntoskrnl.exe!ZwEnumerateKey 80570D64 5 Bytes JMP 830F413C
PAGE ntoskrnl.exe!ZwFlushInstructionCache 80577693 5 Bytes JMP 832681B4

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\MSN Messenger\msnmsgr.exe[1516] kernel32.dll!SetUnhandledExceptionFilter 7C8449FD 5 Bytes JMP 004DE392 C:\Program Files\MSN Messenger\msnmsgr.exe (Messenger/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1748] WININET.dll!HttpSendRequestA 771C60A1 5 Bytes JMP 00184AC7
.text C:\Program Files\Internet Explorer\iexplore.exe[1748] WININET.dll!HttpSendRequestW 77212EBC 5 Bytes JMP 00184B04

---- Modules - GMER 1.0.15 ----

Module \systemroot\system32\drivers\gaopdxosvubwyp.sys (*** hidden *** ) F027D000-F02A7000 (172032 bytes)

---- Services - GMER 1.0.15 ----

Service C:\WINDOWS\system32\drivers\gaopdxosvubwyp.sys (*** hidden *** ) [SYSTEM] gaopdxserv.sys <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys@start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys@imagepath \systemroot\system32\drivers\gaopdxosvubwyp.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys@group file system
Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys@userdata -1
Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys\modules
Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys\modules@gaopdxserv \\?\globalroot\systemroot\system32\drivers\gaopdxosvubwyp.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\gaopdxserv.sys\modules@gaopdxl \\?\globalroot\systemroot\system32\gaopdxetidviyr.dll
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys@start 1
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys@type 1
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys@imagepath \systemroot\system32\drivers\gaopdxosvubwyp.sys
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys@group file system
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys@userdata -1
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys\modules
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys\modules@gaopdxserv \\?\globalroot\systemroot\system32\drivers\gaopdxosvubwyp.sys
Reg HKLM\SYSTEM\ControlSet004\Services\gaopdxserv.sys\modules@gaopdxl \\?\globalroot\systemroot\system32\gaopdxetidviyr.dll

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\gaopdxosvubwyp.sys 75264 bytes executable <-- ROOTKIT !!!
File C:\WINDOWS\system32\gaopdxcounter 4 bytes
File C:\WINDOWS\system32\gaopdxetidviyr.dll 56832 bytes executable

---- EOF - GMER 1.0.15 ----

HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:49:02 PM, on 3/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\GMER\fixer.exe.exe
C:\Program Files\Trend Micro\HijackThis\scan.exe.exe

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 2561 bytes

Hi redlid6, some very bad news for you. Your computer has multiple infections, including a rootkit. A rootkit is a set of software tools intended for concealing running processes, files or system data from the operating system.

You are strongly advised to do the following:

• Disconnect the computer from the Internet and from any networked computers until it is cleaned.
• Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
• Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
• From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).

DO NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

Due to its rootkit functionality, your computer is very likely to have been compromised and there is no way that it can be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be to do a reformat and reinstallation of the operating system (OS). However, if you do not have the resources to reinstall your OS and would like me to attempt to clean your machine, I will be happy to do so.

To help you understand more, please take some time to read the following articles:

What are rootkits from Wikipedia
Why are rootkits dangerous
How do I respond to a possible identity theft and how do I prevent it
When should do a reformat and reinstallation of my OS
Where to backup your files
How to backup your files in Windows XP
Restoring your backups


If this was my computer i would format it. Please let me know your decision on this important matter.

Thanks
Chuck

I will reformat, thank you.

Hi redlid6, i think you have chosen the best path to take. Now here is some suggestions to help keep you clean and safer.

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Update your AntiVirus Software and keep your other programs up-to-date
  Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
  You can use one of these sites to check if any updates are needed for your pc.
  Secunia Software Inspector
  F-secure Health Check
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5 regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:
  
  Malwarebytes' Anti-Malware Setup Guide
  
  Malwarebytes' Anti-Malware Scanning Guide
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Happy surfing and stay clean

Let me know if you have read this and if no other problems we can archive this topic.


Thanks
Chuck