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Frustrated...need help! thanks!

1 min read

This thread's last reply is from April 26, 2009, 8:34 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

young
April 25, 2009, 10:33 PM UTC
Hello, thanks for the registration. I have some issues of course.

My computer has detected a Trj/Downloader.VTK but cannot remove it. I have done a windows live update, and have used McAfee and Panda, but to no avail. Nothing will get rid of the virus. It is located in: globalroot\systemroot\system32\gxvxcrhospokqmtpfkekejeccfeiftrpirjrc.dll

It is preventing the update of any anti-virus program and sends me to ad sites when attempting to use a google link. This is a laptop and I am using a wireless router. Thanks again for your help. I will provide any additional information if necessary.
NonSuch
April 26, 2009, 8:34 PM UTC
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<