System Restore Kaput

I have a malware related question and don't know if I'm OK posting it here.

I just successfully cleaned a friend's PC of a trojan, rootkit and assorted spyware with Malware Bytes and Spy Sweeper. I then flushed the old restore points by turning off System Restore and then re-booting and turning it back on. It did not create a restore point and when I tried manually I got the very helpful message that "System restore could not create a restore point. Re-boot and try again" Yeah right. After hours online with James in New Delhi(?) or somewhere far away, he concluded that the only thing to do was a repair install.

Anyone here have a better idea? I would greatly appreciate it. I crushed those malware morons into the ground in 2 hours and have about 12 more in trying to fix system restore.

The malware must have damaged it but we re-installed all the files from the XP Pro CD and still bupkis.

Please direct me if I'm posting on the wrong board.

Jim

MWR is a site that focuses on malware issues and does not have a troubleshooting forum. If this is no longer a malware issue, you may want to post an inquiry at one of the sites that maintains a troubleshooting forum such as these:

http://forums.whatthetech.com/forums.html

http://www.techsupportforum.com/

http://forums.pcpitstop.com/

For Dell computers, try:

http://en.community.dell.com/?~ck=ln&lnki=0&nav=true

As this issue does not involve malware and therefore falls outside the scope of this forum, this topic is now closed.

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