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Windows popping up on Firfox

26 min read

This thread's last reply is from July 26, 2009, 9:08 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

jbeltrondo
July 18, 2009, 10:07 PM UTC
I cannot get the advertising windows to stop popping up, some are not suitable for kids, family cannot use computer now. Ive tried Malawarebytes, Spybot, NOD32, Ad Aware, and AVG, to no avail. My home page has been taken over, and at times 10+ other windows will open with advertisements. Thanks in advance for your help.

Logfile of HijackThis v1.99.1
Scan saved at 5:53:46 PM, on 7/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 942\memcard.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\lgbpd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Handspring\Hotsync.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dlbucoms.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: Media Access Startup - {25B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Media Access Startup\1.5.0.850\HPIEAddOn.dll
O2 - BHO: NP Helper Class - {35B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Internet Saving Optimizer\3.3.0.4160\NPIEAddOn.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll (file missing)
O2 - BHO: System Search Dispatcher - {CDBFB47B-58A8-4111-BF95-06178DCE326D} - C:\Program Files\System Search Dispatcher\1.2.0.750\ssd.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [DLBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DellMCM] "C:\Program Files\Dell Photo AIO Printer 942\memcard.exe"
O4 - HKLM\..\Run: [Dell Photo AIO Printer 942] "C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [LGBLiveUpdate] C:\WINDOWS\system32\lgbpd.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Handspring\Hotsync.exe
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {A9DD5FE2-5567-4983-971F-C792375025A6} (PhoenixBody Class) - http://software.musicnow.com/musicnow/p ... sicNow.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.19.9/ttinst.cab
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Shaba
July 21, 2009, 4:07 AM UTC
Hi jbeltrondo

Does McAfee have firewall only?
jbeltrondo
July 21, 2009, 11:27 AM UTC
Shaba, not sure about the McAfee firewall only, however, my McAfee has expired, and I have been using AVG and NOD32. My Popup blockers are on as well. Thanks for any help.
Shaba
July 21, 2009, 12:19 PM UTC
I see.

Then we can uninstall it a bit later.

Please download DDS ... by sUBs.
Save it to your desktop. Alternate download link:here.
  1. Double click the tool to run it.
  2. A black Screen will open... read the contents but do nothing.
  3. When DDS finishes... Notepad will open with 2 reports... DDS.txt and Attach.txt
    Ignore the comments about zipping / attaching any of the report files. The 2 report files are not saved anywhere,
    if you close Notepad, before copying /pasting them... you will need to run DDS again.
  4. Copy/paste both DDS.txt and Attach.txt reports in your next reply.
  5. Once the reports have been posted, you can delete DDS from your desktop.
jbeltrondo
July 21, 2009, 12:55 PM UTC
Thanks Shaba, please find the results below,

DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 8:47:31.12 on Tue 07/21/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.64 [GMT -4:00]

AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 942\memcard.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\lgbpd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Handspring\Hotsync.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\John Beltrondo\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McBrwHelper Class: {227b8aa8-daf2-4892-bd1d-73f568bcb24e} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
BHO: Media Access Startup: {25b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\media access startup\1.5.0.850\HPIEAddOn.dll
BHO: NP Helper Class: {35b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\internet saving optimizer\3.4.0.4340\NPIEAddOn.dll
BHO: McAfee Privacy Service Popup Blocker: {3ec8255f-e043-4cae-8b3b-b191550c2a22} - c:\program files\mcafee.com\mps\popupkiller.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: System Search Dispatcher: {cdbfb47b-58a8-4111-bf95-06178dce326d} - c:\program files\system search dispatcher\1.2.0.750\ssd.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {5617ECA9-488D-4BA2-8562-9710B9AB78D2} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Creative Detector] c:\program files\creative\mediasource\detector\CTDetect.exe /R
uRun: [LGBLiveUpdate] c:\windows\system32\lgbpd.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [DLBUCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLBUtime.dll,_RunDLLEntry@16
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [MPSExe] c:\progra~1\mcafee.com\mps\mscifapp.exe /embedding
mRun: [MPFExe] c:\progra~1\mcafee.com\person~1\MpfTray.exe
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\mcupdate.exe
mRun: [MCAgentExe] c:\progra~1\mcafee.com\agent\mcagent.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [HostManager] c:\program files\common files\aol\1127768766\ee\AOLSoftware.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DellMCM] "c:\program files\dell photo aio printer 942\memcard.exe"
mRun: [Dell Photo AIO Printer 942] "c:\program files\dell photo aio printer 942\dlbubmgr.exe"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\handspring\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\photol~1.lnk - c:\program files\casio\photo loader\Plauto.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\windows\system32\mclsp.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {A9DD5FE2-5567-4983-971F-C792375025A6} - hxxp://software.musicnow.com/musicnow/p ... sicNow.cab
DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - hxxp://a.download.toontown.com/sv1.0.19.9/ttinst.cab
DPF: {CAFEEFAC-0014-0001-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4 ... s-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/aut ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shoc ... wflash.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\johnbe~1\applic~1\mozilla\firefox\profiles\qf2b1gs4.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redi ... searchfor=
FF - component: c:\program files\internet saving optimizer\3.4.0.4340\ff\components\NPFFAddOn.dll
FF - component: c:\program files\media access startup\1.5.0.850\ff\components\HPFFAddOn.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-28 64160]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-5-14 107256]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-5-14 94360]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-5-14 731840]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1029456]
R2 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2005-8-24 126976]
R2 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2005-8-24 122368]
S3 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2005-8-15 245760]

=============== Created Last 30 ================

2009-07-19 18:06 <DIR> --d----- c:\windows\system32\drivers\NSS
2009-07-19 18:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Norton
2009-07-19 18:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-07-19 18:05 <DIR> --d----- c:\program files\NortonInstaller
2009-07-19 18:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-07-01 10:57 <DIR> --d----- c:\program files\ESET
2009-06-29 07:32 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-06-29 07:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-06-28 18:05 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-28 17:29 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-06-28 17:25 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-06-28 17:24 <DIR> --d----- c:\program files\Lavasoft
2009-06-28 11:55 <DIR> --d----- c:\docume~1\johnbe~1\applic~1\Malwarebytes
2009-06-28 11:55 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-28 11:55 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-28 11:55 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-28 11:55 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\dllcache\wininet.dll
2009-04-29 00:56 233,472 -------- c:\windows\system32\dllcache\webcheck.dll
2009-04-29 00:56 1,159,680 a------- c:\windows\system32\dllcache\urlmon.dll
2009-04-29 00:56 671,232 a------- c:\windows\system32\dllcache\mstime.dll
2009-04-29 00:56 44,544 a------- c:\windows\system32\dllcache\pngfilt.dll
2009-04-29 00:56 105,984 -------- c:\windows\system32\dllcache\url.dll
2009-04-29 00:56 102,912 -------- c:\windows\system32\dllcache\occache.dll
2009-04-29 00:56 3,596,288 a------- c:\windows\system32\dllcache\mshtml.dll
2009-04-29 00:56 477,696 a------- c:\windows\system32\dllcache\mshtmled.dll
2009-04-29 00:56 193,024 a------- c:\windows\system32\dllcache\msrating.dll
2009-04-28 05:05 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-28 05:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-04-25 01:27 636,088 a------- c:\windows\system32\dllcache\iexplore.exe
2009-04-25 01:26 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2009-01-21 11:49 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012120090122\index.dat

============= FINISH: 8:49:25.89 ===============








UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/17/2005 12:38:57 PM
System Uptime: 7/20/2009 10:55:35 AM (22 hours ago)

Motherboard: Dell Inc. | | 0J8885
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 71 GiB total, 31.925 GiB free.
D: is CDROM ()
E: is CDROM ()
G: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 7/2/2009 6:17:09 PM - System Checkpoint
RP2: 7/2/2009 6:40:30 PM - Removed Magellan RoadMate Tools
RP3: 7/4/2009 10:48:14 AM - System Checkpoint
RP4: 7/5/2009 7:07:22 PM - System Checkpoint
RP5: 7/6/2009 7:33:55 PM - System Checkpoint
RP6: 7/8/2009 10:29:39 AM - System Checkpoint
RP7: 7/15/2009 6:53:28 PM - System Checkpoint
RP8: 7/16/2009 3:00:24 AM - Software Distribution Service 3.0
RP9: 7/17/2009 3:11:40 AM - System Checkpoint
RP10: 7/18/2009 4:24:36 AM - System Checkpoint
RP11: 7/19/2009 4:51:59 AM - System Checkpoint
RP12: 7/20/2009 5:52:00 AM - System Checkpoint
RP13: 7/21/2009 6:00:14 AM - System Checkpoint

==== Installed Programs ======================

ABBYY FineReader 5.0 Sprint Plus
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 9
Adobe Shockwave Player 11.5
AOL Uninstaller (Choose which Products to Remove)
AOLIcon
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
Bonjour
Conexant D850 56K V.9x DFVc Modem
Creative Jukebox Driver
Creative MediaSource
Creative Removable Disk Manager
Creative System Information
Creative Zen Micro
Cyrious 2000 Demo
DAO 3.5
Dell Driver Reset Tool
Dell Media Experience
Dell Photo AIO Printer 942
Dell Picture Studio v3.0
Dell Support Center
Dell System Restore
DellSupport
Digital Line Detect
Disney's Toontown Online
EarthLink setup files
ESET NOD32 Antivirus
FirstClass® Client
Free YouTube to iPod Converter version 2.9
Get High Speed Internet!
Google Earth
Google Updater
High Definition Audio Driver Package - KB835221
Hijackthis 1.99.1
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Intel(R) PRO Network Connections Software v9.2.4.11
Intel(R) PROSafe for Wired Connections
Internet Explorer Default Page
Internet Saving Optimizer
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro 8 Dell Edition
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.1_04
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 11
Java(TM) 6 Update 4
Learn2 Player (Uninstall Only)
LimeWire 4.16.7
Live Bid Control Kit Setup
Macromedia Flash Player
Malwarebytes' Anti-Malware
McAfee Personal Firewall Plus
McAfee Privacy Service
McAfee SecurityCenter
McAfee Shredder
Media Access Startup
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Expedia Streets 98
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Basic Edition 2003
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Visual C++ 2005 Redistributable
MobileMe Control Panel
Modem Helper
Mozilla Firefox (3.5.1)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
My Way Search Assistant
NetWaiting
NetZeroInstallers
Norton Security Scan
Palm
Palm Desktop and Synchronization Software
Photo Click
Photo Loader 2.3E
PowerDVD 5.5
Qualxserve Service Agreement
QuickBooks Simple Start Special Edition
QuickTime
RealPlayer Basic
Safari
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
SimCity™ Societies Demo
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy
System Search Dispatcher
The Print Shop Premier Edition 5.0
TWC User Controls
Uninstall 1.0.0.0
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

7/20/2009 10:56:38 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
7/15/2009 6:07:57 PM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The attempted operation is not supported for the type of object referenced.

==== End Of File ===========================
Shaba
July 21, 2009, 1:46 PM UTC
Please download [color="red"] GooredFix[/color] from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).
jbeltrondo
July 21, 2009, 2:17 PM UTC
GooredFix by jpshortstuff (12.07.09)
Log created at 10:15 on 21/07/2009 (John Beltrondo)
Firefox version 3.5.1 (en-US)

========== GooredScan ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [14:38 28/06/2009]
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} [22:04 21/12/2008]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"[removed]"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [22:04 21/12/2008]
"{0BA0192D-94A5-45e3-B2B8-3EC5A1A0B5EC}"="C:\Program Files\Media Access Startup\1.5.0.850\FF" [22:14 15/07/2009]
"{2224E955-00E9-4613-A844-CE69FCCAAE91}"="C:\Program Files\Internet Saving Optimizer\3.4.0.4340\FF" [15:21 19/07/2009]

-=E.O.F=-
Shaba
July 21, 2009, 2:23 PM UTC
Download gmer.zip and save to your desktop.
alternate download site
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the "Scan" and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE"

Important! Please do not select the "Show all" checkbox during the scan..
jbeltrondo
July 21, 2009, 4:30 PM UTC
GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-07-21 12:24:45
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT 8276F630 ZwAssignProcessToJobObject
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xF853787E]
SSDT 8276EA60 ZwOpenProcess
SSDT 8276EE80 ZwOpenThread
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwSetValueKey [0xF8537BFE]
SSDT 8276F460 ZwSuspendProcess
SSDT 8276F280 ZwSuspendThread
SSDT 8276EC90 ZwTerminateProcess
SSDT 8276F0B0 ZwTerminateThread

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2DAC 80504648 4 Bytes JMP D72E8276

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe[636] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 4 Bytes [C2, 04, 00, 00]

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9B5A] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\WS2_32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\WS2_32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\WS2HELP.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\WS2HELP.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9B5A] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9B5A] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\psapi.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\psapi.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\NETAPI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\NETAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\NETAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\userenv.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\userenv.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9B5A] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\userenv.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe[440] @ C:\WINDOWS\system32\userenv.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\MSVCRT.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\MSVCRT.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9B5A] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9B5A] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9C74] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9B5A] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9BE7] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [6BFA9AD3] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Common Files\AOL\1127768766\ee\AOLSoftware.exe[1808] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [6BFA9A4C] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs eamon.sys (Amon monitor/ESET)
AttachedDevice \Driver\Tcpip \Device\Ip MpFirewall.sys (McAfee Personal Firewall Driver/McAfee)
AttachedDevice \Driver\Tcpip \Device\Ip ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp MpFirewall.sys (McAfee Personal Firewall Driver/McAfee)
AttachedDevice \Driver\Tcpip \Device\Tcp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp MpFirewall.sys (McAfee Personal Firewall Driver/McAfee)
AttachedDevice \Driver\Tcpip \Device\Udp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp MpFirewall.sys (McAfee Personal Firewall Driver/McAfee)
AttachedDevice \Driver\Tcpip \Device\RawIp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device B6C1FD20

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- Threads - GMER 1.0.15 ----

Thread System [4:356] 8276D790

---- EOF - GMER 1.0.15 ----
Shaba
July 21, 2009, 4:33 PM UTC
We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.
jbeltrondo
July 21, 2009, 6:26 PM UTC
Shabo, please help. I ran the combofix, and my computer automatically shut off, and will not restart. It seemed as though it deleted some files. An error message comes up" application or dll\??\c:\windows\system32\sfcfiles.dll is not a valid win image. Please check against your installation diskette"

I am currently using my computer at work. I tried to start in recovery mode, but it would not respond and my skills are very limited. Help!

Thanks, John
Shaba
July 21, 2009, 6:44 PM UTC
Is that a personal computer?
jbeltrondo
July 21, 2009, 6:49 PM UTC
The computer with problems is my personal home computer.
Shaba
July 21, 2009, 7:02 PM UTC
I see.

Did combofix install recovery console?
jbeltrondo
July 21, 2009, 7:11 PM UTC
Yes it did.