This thread's last reply is from September 24, 2009, 4:15 AM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
I downloaded the install file for HJT, but every time I try to install it I am greeted with the "Open With" dialog box and asked to select a program with which to open HJTInstall.exe.
When I click on My Computer - Properties, I get an error message that says, "C:\WINDOWS\system32\rundll32.exe - Application not found."
Avast detected the file win32:rootkit-gen [rtk] in "c:\program files\windows police pro\windows police pro.exe\[Embedded_R#1aecb0]" and "c:\windows\system32\desot.exe"
Please help!
We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.
Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.
This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
