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New HiJackThis Log

6 min read

This thread's last reply is from October 11, 2009, 6:31 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

jwoday
October 10, 2009, 12:26 AM UTC
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:24:29 PM, on 10/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Drivers\trcboot.exe
C:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\PROGRA~1\HPAVAD~1\avChgSvc.exe
C:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
c:\program files\eds\ucr\edsencryptionmonitor.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Drivers\pcssenslogon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Prot_srv.exe
C:\Program Files\Pointsec\Connect\PointSecConnect.exe
C:\WINDOWS\system32\pstartSr.exe
C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\radexecd.exe
C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\radsched.exe
C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\Radstgms.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\WebDrive\wdService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Hewlett-Packard\PC COE\COEMsgDisplay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\PC COE\IDA.EXE
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\AccelerometerSt.Exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\GetITIcon\GetITShell.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Pointsec\Pointsec for PC\P95Tray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.portal.hp.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://athp.hp.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://athp.hp.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Hewlett-Packard
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_15\bin\ssv.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [COEMsgDisplay] c:\Program Files\Hewlett-Packard\PC COE\COEMsgDisplay.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_15\bin\jusched.exe"
O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey
O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [IDA] C:\Program Files\Hewlett-Packard\PC COE\IDA.EXE
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] c:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] c:\WINDOWS\system32\AccelerometerSt.Exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [GetITIcon] C:\Program Files\Hewlett-Packard\GetITIcon\GetITShell.exe
O4 - HKLM\..\Run: [Pointsec Tray] C:\Program Files\Pointsec\Pointsec for PC\P95Tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [26587735] C:\DOCUME~1\ALLUSE~1\APPLIC~1\26587735\26587735.exe
O4 - HKLM\..\Run: [walanufad] Rundll32.exe "c:\windows\system32\banudava.dll",a
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - .DEFAULT User Startup: create_shortcut.lnk = C:\Users\davenutt\create_shortcut.vbs (User 'Default user')
O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: WinZip Quick Pick.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_15\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_15\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - (no file)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Fix Common Internet Explorer Problems - {E270AB82-96D5-45DB-ABE3-0BC038B92334} - C:\Program Files\Hewlett-Packard\IEToolBar\HP IE Fix.exe
O9 - Extra 'Tools' menuitem: Fix Common Internet Explorer Problems - {E270AB82-96D5-45DB-ABE3-0BC038B92334} - C:\Program Files\Hewlett-Packard\IEToolBar\HP IE Fix.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://athp.hp.com
O15 - Trusted Zone: http://ie.config.asia.compaq.com
O15 - Trusted Zone: http://ie.config.eur.compaq.com
O15 - Trusted Zone: http://ie.config.im.hou.compaq.com
O15 - Trusted Zone: http://ie.config.jp.compaq.com
O15 - Trusted Zone: http://ie.config.ecom.dec.com
O15 - Trusted Zone: http://ie.config.tandem.com
O15 - Trusted Zone: http://ie.config.asia.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.eur.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.im.hou.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.jp.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.ecom.dec.com (HKLM)
O15 - Trusted Zone: http://ie.config.tandem.com (HKLM)
O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169809900876
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - https://sslvpnpl.eds.com/ICSScanner.cab
O16 - DPF: {857ABA85-8AB2-4C9E-8FAA-D2A963739859} (HPPKI Control) - https://digitalbadge.external.hp.com/hp/HPPKI.cab
O16 - DPF: {B2FC031D-8C74-46AE-8042-BCF4FC03C1EF} (Loader Class v4) - http://uschsmvsc012:8080/qcbin/Spider91.cab
O16 - DPF: {B4CB50E4-0309-4906-86EA-10B6641C8392} (SlimClient Class) - https://sslvpnpl.eds.com/extender.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://secure.vnsny.org/dana-cached/setup/JuniperSetupSP1.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\Software\..\Telephony: DomainName = americas.hpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = amer.corp.eds.com,americas.cpqcorp.net,apac.corp.eds.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = amer.corp.eds.com,americas.cpqcorp.net,apac.corp.eds.com
O20 - AppInit_DLLs: bayoluda.dll c:\windows\system32\banudava.dll
O20 - Winlogon Notify: ackpbsc - C:\WINDOWS\system32\ackpbsc.dll
O20 - Winlogon Notify: acunlock - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll
O21 - SSODL: legunihug - {e41a063f-70c6-4cea-b6d4-be3c06728f5e} - c:\windows\system32\banudava.dll
O22 - SharedTaskScheduler: mujuzedij - {e41a063f-70c6-4cea-b6d4-be3c06728f5e} - c:\windows\system32\banudava.dll
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: HP-AV Change Monitor Service (AvChgSvc) - Unknown owner - C:\PROGRA~1\HPAVAD~1\avChgSvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Check Point SSL Network Extender (cpextender) - Check Point Software Technologies - C:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
O23 - Service: IBM Command Line Trace (cstrcser) - IBM Corporation - C:\WINDOWS\system32\drivers\cstrcser.exe
O23 - Service: EDS Encryption Monitor (EdsEncryptionMonitor) - EDS - c:\program files\eds\ucr\edsencryptionmonitor.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PCSLogon - Unknown owner - C:\WINDOWS\system32\Drivers\pcssenslogon.exe
O23 - Service: Pointsec - Unknown owner - C:\WINDOWS\system32\Prot_srv.exe
O23 - Service: Pointsec Connect - Pointsec Mobile Technologies AB - C:\Program Files\Pointsec\Connect\PointSecConnect.exe
O23 - Service: Pointsec Service Start (Pointsec_start) - Unknown owner - C:\WINDOWS\system32\pstartSr.exe
O23 - Service: HP OVCM Notify Daemon (radexecd) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\radexecd.exe
O23 - Service: HP OVCM Scheduler Daemon (radsched) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\radsched.exe
O23 - Service: HP OVCM MSI Redirector (Radstgms) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\Radstgms.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: IBM Trace Facility (TrcBoot) - IBM Corporation - C:\WINDOWS\system32\Drivers\trcboot.exe
O23 - Service: WebDrive Service (WebDriveService) - South River Technologies, LLC - C:\Program Files\WebDrive\wdService.exe

--
End of file - 15427 bytes
NonSuch
October 11, 2009, 6:31 PM UTC
This computer is a business computer and part of a domain as well. As such, it may very likely have been connected to the domain's network while infected, therefore, presenting a risk to other computers connected to that same network.

The online anti-malware community primarily serves home users and is therefore not ideally suited to deal with situations that are best handled by a company's own IT department. All companies have their own set of policies and procedures for handling situations like this, which are beyond our sphere of knowledge. Therefore, as this computer has been identified as infected, you are strongly advised to immediately seek the assistance of your company's IT department so they may implement their own preferred method for handling this situation.

As this issue falls outside the scope of this forum, this topic is now closed.