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Cannot run Internet, Firewall, Hijackthis, Printers, Restore

2 min read

This thread's last reply is from November 29, 2009, 7:58 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

My PC (xp sp3), doesn't seem to want to work with me. I try to do a hijackthis, and it runs, and closes, and then you can't even run it a second time. And no logs get saved. The windows firewall doesn't even want to come up, nor the window that shows it. Network doesn't seem to want to load (luckly I have an asus motherboard with that asus express gate). The taskbar has turned into a small line at the bottom of the desktop, and the minimized windows sit on top of that. System restore doesn't even want to run. The printers aren't even being recognized. And the windows keys wont pop up either.

I've been trying to multiboot other OSs (UBCD and such. I tried to use bitdefender live cd, but with Knoppix can't even see the HDD.

I can only think of making a ubcd4win cd.
We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<