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Malware redirects Google, prevents software loads

2 min read

This thread's last reply is from January 7, 2010, 5:10 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hi .. I'm unable to post a HijackThis log since I am unable to load the program. I successfully download the file but when I click run, it just closes down. I have some sort of malware that is redirecting my Google links, loading misc. viruses, and giving me false security popups. It seems to be preventing me from loading most anti-malware programs. I have tried to load combofix, Malbytes, Microsoft Security Essentials, and even SpybotSD. None will run on this machine.

This is not blocking my general installation of .exe files since I have been successful in loading programs like ZoneAlarm. It seems that whatever is infecting this machine has a list of names it will not allow to run.

My Yahoo anti-spy detects an "AntiMalware" intrusion every time I open IE8 or Mozilla browsers. If I don't erase that before I shut down, something loads up about 4 or 5 different virus files.

Can anyone give me help???

My apologies if this is an inappropriate forum to post this question

Fred
We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain you rename HijackThis: >Guideline for posting your HijackThis log<